4.3 out of 5

"We had a fantastic two night stay, staff were helpful friendly and warm. Rooms were in amazingly clean condition and daily services to the rooms was ... " More

By a verified traveller on Sun 19 Aug 2018

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Hotel Description

At Statesman Hotel you'll be 3.3 km (2 mi) from Canberra Hospital and 4.1 km (2.5 mi) from Lake Burley Griffin. Highlights at this hotel include a restaurant, free self parking, and a free area shuttle.

Free WiFi, flat-screen TVs, and coffee/tea makers are featured in all 64 individually decorated rooms. In-room dining is easy with amenities like fridges and room service. Additionally, hairdryers, phones, and irons/ironing boards are available. Limited housekeeping is available.

The restaurant, H2O Resturant, serves local cuisine and is open for lunch and dinner. The hotel's own bar/lounge is a nice place to enjoy a drink. Additionally, you'll find free WiFi in public areas and laundry facilities. Cooked-to-order breakfast is available daily. There's also the convenience of extended parking.

Sights within a 10-minute drive of this 3.5-star Curtin hotel include National Zoo and Aquarium and Parliament House.

Upstairs Budget Room

Bed Count 1 Twin Bed Maximum Occupancy 3 Max
AU$108 per night

Ground Floor Budget Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Deluxe Room, Balcony

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Statesman Hotel ratings based on 377 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Statesman Hotel

Everyone (261) Couples (61) Business (7) Family (47)
5 out of 5
Staff friendly and helpful place clean and quiet wi stay again

Posted by on 10 Feb. 2019

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Comment from Hotel Management

12 Feb. 2019 by Grace - Reception

Hi there, Thank you very much for choosing the Statesman Hotel on your recent trip to Canberra. I am delighted to hear that everything exceeded your expectations and you enjoyed your time with us. Thank you for leaving a review as it is helpful feedback like yours that allows us to monitor our guests needs and expectations to ensure the best experience possible. I hope to have the pleasure of welcoming you back in the near future. Kind Regards Grace - Reception

5 out of 5

Posted by on 3 Feb. 2019

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Comment from Hotel Management

12 Feb. 2019 by Grace - Reception

Hi D, Thank you for choosing the Statesman Hotel on your recent visit to Canberra, and for taking the time to share your feedback with us. I am delighted to learn that you enjoyed your stay, and I hope to have the opportunity to welcome you back to your “home away from home” in the near future. Kind Regards Grace - Reception

4 out of 5
Hotel staff were very accommodating after a mix up with the rooms

Posted by on 1 Feb. 2019

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Comment from Hotel Management

12 Feb. 2019 by Grace - Reception

Hi Chelsea, Thank you for choosing the Statesman Hotel on your recent visit to Canberra. I am quite disheartened to learn that there was a mix up with your rooms upon check-in, but I am confident my wonderful colleagues were more than happy to sort out the issue for you. I apologise for the dilemma, and I thank you for leaving your feedback. I hope we were able to accommodate your needs and I wish to have the pleasure of welcoming you back to the Statesman Hotel on your next visit to Canberra. Kind Regards Grace - Reception

3 out of 5
Room was double booked VvvhbhhjjjhhghjjjjjjjHhhhhhhhhhh

Posted by on 29 Jan. 2019

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Comment from Hotel Management

31 Jan. 2019 by Grace - Reception

Hi there, Thank you for leaving a review regarding your recent stay at the Statesman Hotel in Canberra. I am very disappointed to learn that there was an error regarding your stay as this is an extremely uncommon incident. I have passed your feedback onto management as this certainly does not reflect the standard of service and professionalism we maintain at the Statesman Hotel. I apologise for this inconvenience and I hope to have the opportunity to welcome you back to your "home away from home" with a vastly improved level of customer service. Sincerely, Grace - Reception

5 out of 5
Comfortable, clean room. Super polite and helpful staff. This was our 3rd stay at the Statesman and it won't be our last.

Posted by on 21 Jan. 2019

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Comment from Hotel Management

28 Jan. 2019 by Grace - Reception

Hi there, Thank you for leaving your positive feedback about your recent stay with us at the Statesman Hotel. It is lovely to hear that you continue to experience the high standard of service that we maintain at your "home away from home", and that you have had the chance to meet some of our friendly staff. I look forward to welcoming you back to the Statesman Hotel on your next trip to Canberra. Kind Regards, Grace - Reception

4 out of 5
Fairly basic accommodation but the room was clean & sufficiently well-equipped, the bed was comfortable and the aircon was excellent (the outside temp was 40 degrees)!

Posted by on 20 Jan. 2019

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Comment from Hotel Management

28 Jan. 2019 by Grace - Reception

Hi there, Thank you for taking the time to share your feedback regarding your recent stay at the Statesman Hotel in Canberra. You're right - it does get hot in the Summer! Glad to hear you were able to relax in your cool room to escape the heat! I am delighted to hear that you enjoyed your stay, and want to thank you again for leaving a review. I hope to have the opportunity to welcome you back to the Statesman Hotel in the near future. Kind Regards, Grace - Reception

4 out of 5
Extremely clean hotel which is close to highways. Easy to travel

Posted by on 5 Jan. 2019

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Comment from Hotel Management

14 Jan. 2019 by Grace - Reception

Hi there, Thank you for leaving a review regarding your recent stay with us. It is wonderful to hear you found the location of the hotel to be convenient to your needs. Thanks again for sharing your feedback and we hope to see you again soon on your next trip to Canberra! Kind Regards, Grace - Reception

4 out of 5
Not told restaurant would be closed over xmas .Told bar open on xmas day ,not open ,lack of comunication . If we were told other arrangements would have been made .More info on booking accomodation would be appreciated .

Posted by on 28 Dec. 2018

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Comment from Hotel Management

14 Jan. 2019 by Grace - Reception

Hi there, Thank you for taking the time to share your feedback about your recent stay with us at the Statesman Hotel in Canberra. I am very disheartened to hear that there was a lack of communication between yourself and our staff regarding our facilities. I have passed on your constructive feedback for further investigation, as your comments certainly do not reflect our high standards of customer service that we pride ourselves on. Please accept my apology for any confusion or inconvenience this may have caused. For your future stay, please feel free to visit reception for information regarding alternative nearby dining options. I hope to have the chance to accommodate you once again in the near future with an improved customer service experience. Kind Regards, Grace - Reception

4 out of 5
Very convenient for us with the bakery, coffee shop and supermarket close by. Staff were ready to help at any time will definitely stay there again

Posted by on 27 Dec. 2018

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Comment from Hotel Management

14 Jan. 2019 by Grace - Reception

Hi there, Thank you for taking the time to leave your review regarding your recent stay with us at the Statesman Hotel. I am delighted to hear that you found the nearby shopping facilities beneficial to you and that our staff were able to help out where necessary. Thank you again for taking the time to share your feedback and we look forward to seeing you upon your return to Canberra! Kind Regards, Grace - Reception

4 out of 5
Reception staff great Possums in the roof not great.

Posted by on 23 Dec. 2018

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Comment from Hotel Management

14 Jan. 2019 by Grace - Reception

Hi there, Thank you for sharing your feedback about your recent stay with us. It is fantastic to hear you had the opportunity to meet our wonderful staff at reception and I hope they were able to resolve any issues or questions you had. It is disappointing to hear that there were disturbances to your suite, rest assured the matter has since been resolved. I apologise for any discomfort this situation may have caused and hope to have the opportunity to welcome you back with an overall improved experience. Kind Regards, Grace - Reception

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A free area shuttle within 5 km is available. A terrace, tour or ticket assistance, and laundry facilities are also featured at Statesman Hotel. Free self parking is available. For a fee, the property may offer extended parking privileges after check-out. This 3.5-star Curtin hotel is smoke free.

  • 64 guestrooms or units
  • 2 levels
  • 2 buildings
  • Dining venue
  • Bar or lounge
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Pool or billiards table
  • Terrace
  • Newspapers for purchase
  • Television in lobby
  • ATM
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Canberra, ACT (CBR-Canberra Intl.) (12.3 km / 7.6 mi)
  • Train station: Kingston Canberra Station (8.5 km / 5.3 mi)
  • Property shuttles: Free area shuttle within 5 km
  • Parking: Free self parking

Room Amenities

Statesman Hotel offers 64 forms of air-conditioned accommodation with coffee/tea makers and a hairdryer. Each accommodation is individually furnished and decorated. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a limited basis.

  • In-room dining (limited hours)
  • Flat-screen television
  • Fridge
  • Coffee maker
  • Shower
  • Cribs (free)
  • Housekeeping (limited)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a cooked-to-order breakfast daily.

H2O Resturant – This restaurant specialises in local cuisine and serves lunch and dinner. Open daily.

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 10 PM
  • Minimum check-in age is 18

Special check-in instructions:

The front desk is open daily from 6:30 AM until 10 PM
If you are planning to arrive after 10 PM, please contact the property in advance using the information on the booking confirmation.

The front desk at this property is open daily from 6:30 AM - 10 PM
Guests arriving after 10 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No lifts

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 15 and AUD 30 per person (approximately)
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Statesman Hotel Curtin
  • Statesman Hotel
  • Statesman Curtin

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.