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4.1 out of 5

"Beautiful view from lounge area Lovely relaxing environment Staff were very helpful Will stay again! " More

By a verified traveller on Sun 15 Mar 2020

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Hotel Description

A luxury stay in the heart of Sydney awaits you at Novotel Sydney on Darling Harbour. Within just a 10-minute stroll, you'll find popular attractions like Australian National Maritime Museum and International Convention Centre Sydney. Highlights at this hotel include a restaurant, an outdoor swimming pool, and a bar/lounge.

You can enjoy Smart TVs with cable channels, and all 525 rooms feature WiFi, in-room childcare, and free newspapers. Refrigerators and round-the-clock room service make in-room dining easy, and minibars provide refreshments. Nice touches to enhance your stay include free toiletries and pillow menus. TVs, safes, and hair dryers are also available.

Enjoy the fitness center and outdoor tennis court. Additionally, you'll find free WiFi in public areas and a coffee shop/café. Each morning buffet breakfast is served between 6:30 AM and 10 AM. There's also self parking, along with the convenience of car rentals on site.

Attractions within a 15-minute walk of this 4.5-star Darling Harbour hotel include SEA LIFE Sydney Aquarium and Sydney Town Hall.

Superior Double Room, 2 Double Beds, View (Pyrmont View)

Bed Count 2 Full Beds Maximum Occupancy 4 Max
AU$172* Per night/room 31 May - 1 Jun.

Executive Room, 1 Queen Bed, Harbour View (Darling Harbour View)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Room, 1 Queen Bed, View (City Skyline View)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Double Room, 2 Double Beds, View (City Skyline View)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Executive Room, 2 Double Beds, Harbour View (Darling Harbour View)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Superior Room, 1 Queen Bed, View (Pyrmont View)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Novotel Sydney on Darling Harbour ratings based on 979 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Novotel Sydney on Darling Harbour

Everyone (770) Couples (44) Business (3) Family (110)
5 out of 5

Posted by on 21 Mar. 2020

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Comment from Hotel Management

23 Mar. 2020 by Richard Holt

Dear Guest Thank you for taking the time to leave feedback on your recent stay with us. We are glad that you had an enjoyable stay and look forward to welcoming you back. Warm regards, Richard Holt, General Manager

5 out of 5
Beautiful view from lounge area Lovely relaxing environment Staff were very helpful Will stay again!

Posted by on 15 Mar. 2020

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Comment from Hotel Management

17 Mar. 2020 by Richard Holt

Dear Guest, Thank you for choosing to stay at Novotel Sydney Darling Harbour and taking the time to provide us with feedback. We do hope you enjoyed your stay and we hope your next visit will be another memorable stay Kind Regards, Richard Holt General Manager

4 out of 5
I love the breakfast I don’t like not having access to stairs from room

Posted by , from BATHURST on 8 Mar. 2020

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Comment from Hotel Management

10 Mar. 2020 by Richard Holt

Dear Gordon, We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Kind Regards, Richard Holt General Manager

5 out of 5

Posted by on 4 Mar. 2020

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Comment from Hotel Management

4 Mar. 2020 by Richard Holt

Dear Guest, Thank you for choosing to stay at Novotel Sydney Darling Harbour and taking the time to provide us with feedback. Kind Regards, Richard Holt General Manager

5 out of 5
Lovely staff!!! Clean and tidy. Very nice location, highly recommend.

Posted by on 2 Mar. 2020

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Comment from Hotel Management

5 Mar. 2020 by Richard Holt

Dear Jacob, Thank you for choosing to stay at Novotel Sydney Darling Harbour and taking the time to provide us with feedback. We do hope you enjoyed your stay and we hope your next visit will be another memorable stay. Kind Regards, Richard Holt General Manager

4 out of 5

Posted by on 2 Mar. 2020

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Comment from Hotel Management

4 Mar. 2020 by Richard Holt

Dear Guest, Thank you for choosing to stay at Novotel Sydney Darling Harbour and taking the time to provide us with feedback. Kind Regards, Richard Holt General Manager

5 out of 5
The staff were all friendly, service was great! Our room was clean and comfortable. So close to many attractions!

Posted by , from Sydney on 1 Mar. 2020

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Comment from Hotel Management

2 Mar. 2020 by Richard Holt

Dear Victoria, Thank you for choosing to stay at Novotel Sydney Darling Harbour. I am glad to read you enjoyed your stay. We look forward to welcoming you back to the hotel soon. Kind Regards, Richard Holt General Manager

4 out of 5
Like it’s location and accessibility. Was my first experience at this place.

Posted by , from Wagga wagga on 23 Feb. 2020

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Comment from Hotel Management

2 Mar. 2020 by Richard Holt

Dear Coral, Thank you for choosing to stay at Novotel Sydney Darling Harbour and taking the time to provide us with feedback. We do hope you enjoyed your stay and we hope your next visit will be another memorable stay. Kind Regards, Richard Holt General Manager

3 out of 5
Disappointed as there were No movie channel or paid view options.

Posted by on 22 Feb. 2020

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Comment from Hotel Management

27 Feb. 2020 by Richard Holt

Dear Guest, Thank you for taking the time to share your feedback. While you mentioned you had an enjoyable stay overall I will forward your comments onto our team, it is feedback like this that we learn from and use to improve our standards. Kind Regards, Richard Holt General Manager

5 out of 5

Posted by on 20 Feb. 2020

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Comment from Hotel Management

20 Feb. 2020 by Richard Holt

Dear Guest, Thank you for choosing to stay at Novotel Sydney Darling Harbour and taking the time to provide us with feedback. Kind Regards, Richard Holt General Manager

About the Novotel Sydney on Darling Harbour

Location 100 Murray Street, Sydney, NSW 2009

Property Features

Novotel Sydney on Darling Harbour offers its guests an outdoor pool, an outdoor tennis court, and a fitness center. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. A terrace, tour/ticket assistance, and concierge services are also featured at the luxury Novotel Sydney on Darling Harbour. For a fee, parking is available. This 4.5-star Sydney hotel is smoke free.

  • 525 guestrooms or units
  • 10 levels
  • 209 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Sydney, NSW (SYD-Kingsford Smith Intl.) (10.8 km / 6.7 mi)
  • Train station: Exhibition Centre Station (0.6 km / 0.4 mi)
  • Metro station: Convention Light Rail Station (0.2 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Novotel Sydney on Darling Harbour offers 525 accommodations with minibars and safes. A pillow menu is available. 54-inch Smart televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Sydney hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Minibar
  • In-room dining (24 hours)
  • Smart television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Electric kettle
  • Pillow options
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Free tea bags/instant coffee
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.

Onsite venue - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 60.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 35 for adults and AUD 10 for children (approximately)
  • Fee for in-room wireless Internet: AUD 10 per night (rates may vary)
  • Covered self parking fee: AUD 59 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Novotel Hotel Sydney Darling Harbour
  • Novotel Sydney Darling Harbour
  • Sydney Darling Harbour Novotel
  • Accor Sydney On Darling Harbour
  • Darling Harbour Novotel
  • Novetel Sydney
  • Novotel Sydney On Darling Harbour Hotel Sydney
  • Sydney Novotel
  • Novotel Sydney Darling Harbour Hotel
  • Novotel Sydney On Darling Harbour Hotel
  • Novotel Sydney on Darling Harbour Hotel
  • Novotel Sydney on Darling Harbour Sydney
  • Novotel Sydney on Darling Harbour Hotel Sydney

You should know

  • Pool access available from 6:30 AM to 9:30 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free WiFi in public areas is limited to 2 hours per day.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.