4.1 out of 5

"Staff were very good...From reception to room. resturaunt and bar... " More

By a verified traveller on Fri 28 Sep 2018

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Hotel Description

A luxury stay in the heart of Sydney awaits you at Novotel Sydney on Darling Harbour. Within steps you'll find International Convention Centre Sydney and Harbourside. Highlights at this hotel include a restaurant, an outdoor swimming pool, and a bar/lounge.

Flat-screen TVs with cable channels are featured in all 525 rooms, and you can enjoy free WiFi, in-room childcare, and coffee/tea makers. Fridges and round-the-clock room service make in-room dining easy, and minibars provide refreshments. You'll find nice touches like free toiletries and pillow menus to enhance your stay. Free newspapers, safes, and hairdryers are also available.

The restaurant, The Ternary, is open for breakfast, lunch, and dinner. Enjoy the fitness centre and outdoor tennis court. Other amenities include free WiFi in public areas, a coffee shop/café, and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 10 AM. There's also self parking, along with the convenience of car rentals on site.

Attractions within a 10-minute drive of this 4.5-star Darling Harbour hotel include Sydney Harbour Bridge and SEA LIFE Sydney Aquarium.

Superior Room, 2 Double Size Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
AU$206 per night

Executive Room, 1 Queen Size Bed, Darling Harbour View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room (Pyrmont view)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Room, 1 Queen Size Bed, City Skyline View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Double Size Beds, City Skyline View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room (Pyrmont View)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Novotel Sydney on Darling Harbour ratings based on 1,077 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Novotel Sydney on Darling Harbour

Everyone (792) Couples (143) Business (3) Family (136)
4 out of 5
Proximity to Darling Harbour was excellent. A small coffee machine with pods would be ideal in the room.

Posted by on 13 Feb. 2019

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5 out of 5
Loved the areas set up for kids and the movies at night, having access to the tennis court and pool was a hit too

Posted by on 10 Feb. 2019

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Comment from Hotel Management

11 Feb. 2019 by Jacqui Paurini

Dear Anonymous, We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. We are glad to hear you enjoyed your stay. Kind regards, Jacqui Paurini Guest Relations Novotel Sydney on Darling Harbour

2 out of 5
The room was small for what we paid, the harbour view was terrible (small, dirty window, that overlooked not much). Wouldn’t stay here again.

Posted by on 7 Feb. 2019

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Comment from Hotel Management

7 Feb. 2019 by Jacqui Paurini

Dear Michelle, We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. Please accept my apologies for the room cleanliness, I will pass this onto the team to ensure we use this feedback to further improve. Kind regards, Jacqui Paurini Guest Relations Novotel Sydney on Darling Harbour

5 out of 5
Great hotel, wonderful location. Easy to find and friendly staff.

Posted by on 2 Feb. 2019

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Comment from Hotel Management

3 Feb. 2019 by Jacqui Paurini

Dear Anonymous, We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. We are glad to hear you enjoyed your stay. Kind regards, Jacqui Paurini Guest Relations Novotel Sydney on Darling Harbour

4 out of 5
Right next to Darling Harbour. Near plenty of places to eat and see.

Posted by on 2 Feb. 2019

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Comment from Hotel Management

3 Feb. 2019 by Jacqui Paurini

Dear Anonymous, We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. We are glad to hear you enjoyed your stay. Kind regards, Jacqui Paurini Guest Relations Novotel Sydney on Darling Harbour

4 out of 5
Good location. Transport close by. Good breakfast with plenty of choices

Posted by on 2 Feb. 2019

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Comment from Hotel Management

3 Feb. 2019 by Jacqui Paurini

Dear Anonymous, We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. We are glad to hear you enjoyed your stay. Kind regards, Jacqui Paurini Guest Relations Novotel Sydney on Darling Harbour

5 out of 5
Great location. There was no hotel info such as pool location and hours. Pillows were awful

Posted by on 1 Feb. 2019

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Comment from Hotel Management

3 Feb. 2019 by Jacqui Paurini

Dear Anonymous, We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. We are glad to hear you enjoyed your stay. Thank you for your feedback in regards to the Hotel information, I apologise that this was not explained to you upon check-in. Kind regards, Jacqui Paurini Guest Relations Novotel Sydney on Darling Harbour

4 out of 5
A great stay overnight with a spacious, comfortable room and lovely breakfast but was very disappointed that the pool was out of action for the time we were there as this was one of the main reasons I chose this hotel.

Posted by on 1 Feb. 2019

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Comment from Hotel Management

3 Feb. 2019 by Jacqui Paurini

Dear J, We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. We are glad to hear you enjoyed your stay. Kind regards, Jacqui Paurini Guest Relations Novotel Sydney on Darling Harbour

5 out of 5
beautiful location and the hotel staff were amazing on check in. They made us and our kids feel so welcome

Posted by on 31 Jan. 2019

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Comment from Hotel Management

4 Feb. 2019 by Jacqui Paurini

Dear Anonymous, We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. We are glad to hear you enjoyed your stay. Thank you for the lovely picture also! Jacqui Paurini Guest Relations Novotel Sydney on Darling Harbour

5 out of 5
Location was great. We were happy with all aspects of stay in Sydney.

Posted by on 30 Jan. 2019

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Comment from Hotel Management

30 Jan. 2019 by Jacqui Paurini

Dear Anonymous, We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. We are glad to see you enjoyed your stay. Jacqui Paurini Guest Relations Novotel Sydney on Darling Harbour

About the Novotel Sydney on Darling Harbour

Location 100 Murray Street, Sydney, NSW 2009

Property Features

Novotel Sydney on Darling Harbour offers its guests an outdoor pool, an outdoor tennis court, and a fitness centre. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 2250 square feet (209 square metres). The luxury Novotel Sydney on Darling Harbour also features a terrace, concierge services, and complimentary newspapers in the lobby. For a fee, parking is available. Smoking is allowed in designated areas at this 4.5-star Sydney hotel.

  • 525 guestrooms or units
  • 10 levels
  • 2250 sq ft of conference space
  • 209 sq. m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Sydney, NSW (SYD-Kingsford Smith Intl.) (10.8 km / 6.7 mi)
  • Train station: Exhibition Centre Station (0.6 km / 0.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Novotel Sydney on Darling Harbour offers 525 forms of air-conditioned accommodation with minibars and a safe. A pillow menu is available. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and a hairdryer. This Sydney hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Fridge
  • Coffee maker
  • Pillow options
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.

The Ternary – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor tennis court, an outdoor pool and a fitness centre.

Guests aged under 18 years old are not allowed in the fitness facility.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 60.0 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 35 per person (approximately)
  • Self-parking fee: AUD 59 per day
  • Rollaway bed fee: AUD 60.0 per night
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Novotel Sydney Darling Harbour Hotel
  • Novotel Hotel
  • Novotel Sydney Darling Harbour
  • Novotel
  • Accor Sydney On Darling Harbour
  • Darling Harbour Novotel
  • Novotel Sydney On Darling Harbour Hotel Sydney
  • Novetel Sydney
  • Sydney Novotel
  • Novotel Sydney On Darling Harbour Hotel

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.