"Buffet breakfast was less then a 3 star hotel. Tried the room service breakfast - it was worst. Disappointing for a Novotel. Great harbour view. " More
The restaurant, The Ternary, is open for breakfast, lunch, and dinner. Enjoy the gym and outdoor tennis court. 2250 square feet (209 square meters) of event facilities include conference space, and other business amenities include a business center. Added amenities include free WiFi in public areas and laundry facilities. Full breakfast is available daily between 6:30 AM and 10 AM. There's also self parking, along with the convenience of car rentals on site.
With a stay at this 4.5-star Darling Harbour hotel, you'll be 3 km (1.9 mi) from Sydney Harbour Bridge and 3.2 km (2 mi) from Sydney Opera House.
13 Mar. 2023 by Richard Holt
Dear Lisa,Thank you for taking the time to provide us with your feedback regarding your recent stay at Novotel Sydney Darling Harbour. We are pleased to hear that our staff at reception and restaurants provided you with exceptional service and made your stay comfortable.We appreciate your feedback, and we will continue to work hard to provide all of our guests with the best possible experience.Thank you for choosing to stay with us, and we look forward to welcoming you back soon.Sincerely,Hotel ManagementNovotel Sydney Darling Harbour
24 Jan. 2023 by Richard Holt
Dear Lilly,Thank you for bringing these issues to our attention. We apologize for the negative experience you had during your stay. We will make sure to address the cleanliness and maintenance issues you mentioned. We hope to have the opportunity to serve you again in the future.Sincerely,Hotel Management TeamNovotel Darling Harbour
Novotel Sydney on Darling Harbour offers its guests an outdoor pool, an outdoor tennis court, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Event space at this hotel measures 2250 square feet (209 square meters) and includes conference space. A terrace, tour/ticket assistance, and multilingual staff are also featured at the luxury Novotel Sydney on Darling Harbour. For a fee, parking is available. This 4.5-star Sydney hotel is smoke free.
Available in all rooms: Free WiFi , Wireless internet access
Available in some public areas: Free WiFi , Internet access - wireless
Self parking (surcharge)
Novotel Sydney on Darling Harbour offers 525 accommodations with safes and complimentary newspapers. A pillow menu is available. 54-inch Smart televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Sydney hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10 AM.
The Ternary - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels). This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.