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4.6 out of 5

"Loved the location, light rail at doorstep and so easy to access and visit numerous areas of sydney " More

By a verified traveller on Sat 04 Jul 2020

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Hotel Description

A luxury stay in the heart of Sydney awaits you at The Star Grand Hotel and Residences Sydney. Within steps you'll find popular attractions like Star Casino and Sydney Lyric Theatre. Highlights at this hotel include 20 restaurants, 8 bars/lounges, and a casino.

You can enjoy TVs with satellite channels, and all 480 individually decorated rooms feature free WiFi, iPod docks, and coffee/tea makers. Dining in is an option with 24-hour room service, and minibars provide refreshments. Tempur-Pedic beds and premium bedding welcome you to a good night's rest, and other nice touches include free toiletries. Down comforters, free newspapers, and safes are also available.

The restaurant, Sokyo, serves Japanese cuisine and is open for breakfast, lunch, and dinner. Enjoy the outdoor swimming pool, nightclub, fitness center, and spa tub. 0 square feet (0 square meters) of event facilities include a meeting room, and other business amenities include a business center. Additionally, you'll find free WiFi in public areas, spa services, and laundry facilities. Each morning buffet breakfast is served between 7 AM and 10:30 AM. There's also the convenience of valet parking.

Attractions within a 15-minute walk of this 5-star Darling Harbour hotel include International Convention Centre Sydney and SEA LIFE Sydney Aquarium.

Superior King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$210* Per night/room 8 Jul. - 9 Jul.

One Bedroom Pyrmont View Suite With Office

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Harbour Twin Room

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Two Bedroom Harbour View Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Harbour Star Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Two Bedroom City View Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

The Star Grand Hotel and Residences Sydney ratings based on 379 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Star Grand Hotel and Residences Sydney

Everyone (254) Couples (65) Family (26)
5 out of 5
Loved the location, light rail at doorstep and so easy to access and visit numerous areas of sydney

Posted by on 4 Jul. 2020

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4 out of 5
I thought the room was very nice and spatious. The service was very good and very satified with everything there. The room could have been cleaned a bit better as found some foundation on the coffee table and also above the bed.

Posted by on 28 Jun. 2020

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4 out of 5

Posted by on 28 Jun. 2020

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4 out of 5

Posted by on 27 Jun. 2020

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5 out of 5

Posted by on 23 Jun. 2020

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5 out of 5

Posted by on 18 Jun. 2020

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5 out of 5

Posted by on 8 Jun. 2020

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5 out of 5
Rooms are amazing and the service was quick. Food was also great

Posted by , from Sydney on 11 Apr. 2020

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5 out of 5
I was very spoilt for my birthday with an upgrade and enjoyed my relaxing weekend away given with the circumstances of the world.

Posted by , from Sydney on 31 Mar. 2020

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4 out of 5

Posted by on 15 Mar. 2020

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About the The Star Grand Hotel and Residences Sydney

Location 80 Pyrmont Street, Pyrmont, NSW 2009

Renovations + Closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:

  • Bar/lounge
  • Fitness facility
  • Health club
  • Indoor pool
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Restaurant

The following facilities are closed on Friday and Saturday:

  • Fitness facility
  • Health club
  • Indoor pool
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Restaurant
  • Bar/lounge

Property Features

The Star Grand Hotel and Residences Sydney offers its guests an outdoor pool, a spa tub, and a fitness center. There are 20 restaurants and 2 coffee shops/cafés, as well as a grocery/convenience store. You can unwind with a drink at one of the 8 bars/lounges. WiFi is free in public spaces. Business amenities include a business center and a meeting room. Event space at this hotel measures 0 square feet (0 square meters). A casino, a nightclub, and spa services are also featured at the luxury The Star Grand Hotel and Residences Sydney. Parking is available for a fee. Smoking is allowed in designated areas at this 5-star Sydney hotel.

  • 480 guestrooms or units
  • 15 levels
  • 2 buildings
  • 20 dining venues
  • 8 bars or lounges
  • 2 coffee shops
  • 0 sq ft of conference space
  • 0 sq m of conference space
  • Built in 1999
  • Casino
  • Nightclub
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Kingsford Smith Intl. Airport (SYD) (18.1 km / 11.3 mi)
  • Train station: Exhibition Centre Station (1.1 km / 0.7 mi)
  • Metro station: Star City Light Rail Station (0.2 km / 0.1 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

The Star Grand Hotel and Residences Sydney offers 480 accommodations with iPod docking stations and minibars. Each accommodation is individually decorated. Tempur-Pedic beds feature down comforters and premium bedding. Televisions come with premium satellite channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and coffee/tea makers. Housekeeping is provided daily.

  • Tempur-Pedic beds
  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • Television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Unique decor
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10:30 AM.

Sokyo - This restaurant specializes in Japanese cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Momofuku Seiobo - This restaurant specializes in local cuisine. Guests can enjoy drinks at the bar.

Balla - This restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Black by Ezard - This restaurant specializes in local cuisine. Guests can enjoy drinks at the bar.

The Century - This restaurant specializes in Chinese cuisine and serves lunch and dinner.

24-hour room service is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 80.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast and through room service.

  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available through room service
  • Debit cards
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 39 for adults and AUD 19 for children (approximately)
  • Self parking fee: AUD 40 per night
  • Valet parking fee: AUD 60 per night (in/out privileges)
  • Rollaway bed fee: AUD 80.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Astral Tower Star
  • Astral Tower Star Hotel Pyrmont
  • Astral Tower Star Pyrmont
  • Star Astral Tower
  • Astral Tower Hotel Pyrmont
  • Astral Tower Hotel
  • Astral Tower Pyrmont
  • Star Grand Hotel Sydney
  • Star Grand Hotel
  • Star Grand Sydney
  • Star Grand
  • Hotel The Star Grand, Hotel & Residences Sydney Pyrmont
  • Pyrmont The Star Grand, Hotel & Residences Sydney Hotel
  • Hotel The Star Grand, Hotel & Residences Sydney
  • The Star Grand, Hotel & Residences Sydney Pyrmont
  • Astral Tower Residences at The Star
  • Pyrmont Astral Tower and Residences Hotel
  • Hotel Astral Tower and Residences
  • Astral Tower and Residences Pyrmont
  • The Star Grand Hotel Residences Sydney
  • Astral Tower Residences at The Star
  • Astral Tower
  • The Star Grand Hotel and Residences Sydney Hotel Pyrmont
  • The Star Grand Hotel and Residences Sydney Hotel
  • The Star Grand Hotel and Residences Sydney Pyrmont
  • The Star Grand Hotel Residences Sydney
  • Astral Tower Residences at The Star
  • Astral Tower Residences
  • The Star Residences Sydney
  • The Star Residences Sydney
  • The Star Grand Hotel and Residences Sydney Hotel
  • The Star Grand Hotel and Residences Sydney Pyrmont
  • The Star Grand Hotel and Residences Sydney Hotel Pyrmont

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.