4.6 out of 5

"Beautiful hotel directly across the street to the conference centre I was attending which was very convenient. The room was perfect and the Staff me ... " More

By a verified traveller on Thu 30 Aug 2018

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Hotel Description

A luxury stay in the heart of Pyrmont awaits you at The Star Grand Hotel and Residences Sydney. Within steps you'll find Sydney Lyric Theatre and Australian National Maritime Museum within a 10-minute stroll. Highlights at this hotel include 20 restaurants, 8 bars/lounges and a full-service spa.

You can enjoy TVs with satellite channels, and all 480 individually decorated rooms feature free WiFi, iPod docks and coffee/tea makers. Dining in is an option with 24-hour room service, and minibars provide refreshments. Premium bedding and free toiletries are nice touches to enhance your stay. Free newspapers, safes and hairdryers are also available.

The restaurant, Sokyo, serves Japanese cuisine and is open for breakfast, lunch and dinner. Enjoy the outdoor swimming pool, nightclub, fitness centre and spa tub. 0 square feet (0 square metres) of event facilities include meeting rooms, and other business amenities include a business centre. Other amenities include 2 coffee shops/cafés and a casino. Buffet breakfast is available daily between 7 AM and 10:30 AM. There's also the convenience of valet parking.

Within a 15-minute walk of this 5-star Darling Harbour hotel, attractions include International Convention Centre Sydney and SEA LIFE Sydney Aquarium.

Superior Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$203 per night

1 Bedroom Pyrmont Suite - Office

Bed Count 1 King Bed Maximum Occupancy 2 Max

2 Bedroom Harbour Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

1 Bedroom Pyrmont Suite – Office (Executive Lounge Access)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Harbour Star Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Harbour King (Executive Lounge Access)

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Star Grand Hotel and Residences Sydney ratings based on 992 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Star Grand Hotel and Residences Sydney

Everyone (594) Couples (241) Business (6) Family (136)
4 out of 5

Posted by on 16 Jun. 2019

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5 out of 5
The apartment was very smart and spacious. Spa and shower and all necessary utilities to have a successful break.

Posted by on 13 Jun. 2019

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5 out of 5
Fantastic location, easy to get around Sydney harbour.

Posted by on 12 Jun. 2019

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5 out of 5

Posted by on 11 Jun. 2019

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5 out of 5

Posted by on 10 Jun. 2019

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4 out of 5

Posted by on 9 Jun. 2019

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Comment from Hotel Management

10 Jun. 2019 by Ngai

Good evening, Thank you for your feedback following your recent stay at The Star Grand Hotel & Residences. Looking forward to welcome you again in the future. Regards,

4 out of 5

Posted by on 9 Jun. 2019

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Comment from Hotel Management

9 Jun. 2019 by Ngai

Good evening, Thank you for review following your recent stay at The Star Grand Hotel & Residences. We look forward to welcoming you back in the future. Regards,

4 out of 5

Posted by on 8 Jun. 2019

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Comment from Hotel Management

9 Jun. 2019 by Ngai

Good evening, Thank you for taking time to leave us such a wonderful review your stay with us at The Star Grand Hotel & Residences. Looking forward to welcome you again in the future. Regards,

5 out of 5

Posted by on 7 Jun. 2019

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Comment from Hotel Management

9 Jun. 2019 by Ngai

Good evening, Thank you for your wonderful five out of five rating following your recent stay at The Star Grand Hotel & Residences. We do hope we get the opportunity to welcome you again in the future. Regards,

5 out of 5

Posted by on 6 Jun. 2019

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Comment from Hotel Management

9 Jun. 2019 by Ngai

Good evening, Thank you for your wonderful five out of five rating following your recent stay at The Star Grand Hotel & Residences. We do hope we get the opportunity to wow you again in the future. Regards,

About the The Star Grand Hotel and Residences Sydney

Location 80 Pyrmont Street, Pyrmont, NSW 2009

Renovations + Closures

The property will be renovating from 01 March 2019 until 31 December 2019 (completion date subject to change). The following areas are affected:

  • Lift
  • Lobby

Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Property Features

The Star Grand Hotel and Residences Sydney offers its guests a full-service spa, an outdoor pool, and a spa tub. There are 20 restaurants and 2 coffee shops/cafés, as well as a nearby corner/local shop. You can unwind with a drink at one of the 8 bars/lounges. Public spaces have free WiFi. A business centre and a meeting room are available. Event space at this hotel measures 0 square feet (0 square metres). A casino, a nightclub, and a fitness centre are also featured at the luxury The Star Grand Hotel and Residences Sydney. Parking is available for a fee. Smoking is allowed in designated areas at this 5-star Pyrmont hotel.

  • 480 guestrooms or units
  • 15 levels
  • 2 buildings
  • 20 dining venues
  • 8 bars or lounges
  • 2 coffee shops
  • 0 sq ft of conference space
  • 0 sq. m of conference space
  • Built in 1999
  • Casino
  • Nightclub
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Concierge
  • Corner/local shop
  • Gift shop
  • ATM
  • On-site shopping
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Grocery/convenience store

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Sydney, NSW (SYD-Kingsford Smith Intl.) (11.3 km / 7 mi)
  • Train station: Exhibition Centre Station (1.1 km / 0.7 mi)
  • Metro station: Star City Light Rail Station (0.2 km / 0.1 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

The Star Grand Hotel and Residences Sydney offers 480 forms of air-conditioned accommodation with iPod docking stations and minibars. Each accommodation is individually decorated. Beds feature premium bedding. Televisions come with premium satellite channels and pay-per-view films. Bathrooms include complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and coffee/tea makers.

  • Minibar
  • iPod dock
  • In-room dining (24 hours)
  • Television
  • Satellite channels
  • Premium channels
  • Films for purchase
  • Coffee maker
  • Luxury bedding
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Unique decor
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:30 AM.

Sokyo – This restaurant specialises in Japanese cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Momofuku Seiobo – This restaurant specialises in local cuisine. Guests can enjoy drinks at the bar.

Balla – This restaurant specialises in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Black by Ezard – This restaurant specialises in local cuisine. Guests can enjoy drinks at the bar.

The Century – This restaurant specialises in Chinese cuisine and serves lunch and dinner.

24-hour room service is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness centre.

Spa Services

  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Special check-in instructions:

This property is undergoing renovations to its lobby and public areas. Renovations will be going on from 7 AM-5 PM Monday to Saturday. For more details, please contact the property using the number provided on the booking confirmation email.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 80.0 per day.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 38 for adults and AUD 19 for children (approximately)
  • Self-parking fee: AUD 35 per night
  • Valet parking fee: AUD 55 per day (in/out privileges)
  • Rollaway bed fee: AUD 80.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Astral Tower Star Hotel Pyrmont
  • Astral Tower Star Hotel
  • Astral Tower Star Pyrmont
  • Astral Tower Star

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.