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4.6 out of 5

"Room upgrade on check in Very happy " More

By a verified traveller on Sat 25 Jun 2022

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Hotel Description

A luxury stay in the heart of Sydney awaits you at The Star Grand Hotel and Residences Sydney. Within steps you'll find Star Casino and International Convention Centre Sydney within a 15-minute stroll. Highlights at this hotel include a full-service spa, a casino, and a nightclub.

This business-friendly hotel offers free WiFi in public areas, a business center, and concierge services. Other amenities include laundry facilities, a 24-hour front desk, and express check-out. There's also the convenience of self parking.

Attractions within a 20-minute walk of this 5-star Darling Harbour hotel include SEA LIFE Sydney Aquarium and King Street Wharf.

Superior Twin Room

Bed Count 2 Full Beds Maximum Occupancy 2 Max
AU$213* Per night/room 5 Jul. - 6 Jul.

One Bedroom Pyrmont View Suite With Office

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Harbour Twin Room

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Two Bedroom Harbour View Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Harbour Star Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Star Grand Hotel and Residences Sydney ratings based on 371 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Star Grand Hotel and Residences Sydney

Everyone (152) Couples (124) Family (59)
5 out of 5
Room upgrade on check in Very happy

Posted by on 25 Jun. 2022

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5 out of 5
.

Posted by on 24 Jun. 2022

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5 out of 5
We got upgraded to a 2 vedroom

Posted by on 22 Jun. 2022

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5 out of 5
Great value for money and very helpful staff. Everything you need in one area.

Posted by on 22 Jun. 2022

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5 out of 5
It is in the best part of Sydney with great options to get around and see the rest of the cbd

Posted by on 19 Jun. 2022

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5 out of 5
Great place to stay

Posted by on 16 Jun. 2022

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5 out of 5
The room we had was awesome. Comfy bed, great TV, sensational view

Posted by on 13 Jun. 2022

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5 out of 5
The 2 bedroom apartment was very spacious. Beautiful facilities, lovely pool and spa. Easy walk to the pyrmont ferry terminal. Access to some lovely resturants on the premises, also Coles and chemist next door if needed

Posted by on 13 Jun. 2022

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5 out of 5
The lady checking my wife in was amazing, friendly, polite and engaging. People make me go back to a hotel and I thank her again for her wonderful service.

Posted by on 9 Jun. 2022

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5 out of 5
Always a wonderful stay and staff cannot be more helpful to make the stay a five star experience, two bed apartment perfect for a great stay.

Posted by on 1 Jun. 2022

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About the The Star Grand Hotel and Residences Sydney

Location 80 Pyrmont Street, Pyrmont, NSW 2009

Renovations + Closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:

  • Sauna
  • Spa tub

The following facilities are closed on Friday and Saturday:

  • Sauna
  • Spa tub

Property Features

The Star Grand Hotel and Residences Sydney offers its guests a full-service spa. WiFi is free in public spaces. A business center and a meeting room are available. Event space at this hotel measures 0 square feet (0 square meters). A casino, a nightclub, and tour/ticket assistance are also featured at the luxury The Star Grand Hotel and Residences Sydney. For a fee, parking is available. Smoking is allowed in designated areas at this 5-star Sydney hotel.

  • 480 guestrooms or units
  • 15 levels
  • 2 buildings
  • 0 sq ft of conference space
  • 0 sq m of conference space
  • Built in 1999
  • Casino
  • Nightclub
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Exhibition Centre Station (1.1 km / 0.7 mi)
  • Metro station: Star City Light Rail Station (0.2 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

The Star Grand Hotel and Residences Sydney offers 480 accommodations with iPod docking stations and safes. Each accommodation is individually decorated. Tempur-Pedic beds feature down comforters and premium bedding. Televisions come with premium satellite channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers. This Sydney hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Tempur-Pedic beds
  • IPod dock
  • In-room dining (24 hours)
  • Television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Unique decor
  • Connecting rooms available

Food & Drink

24-hour room service is available.

Spa Services

  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Cash is not accepted at this property

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 80.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast and through room service.

  • Debit cards
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: AUD 40 per night
  • Rollaway bed fee: AUD 80.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Astral Tower Star
  • Astral Tower Star Hotel Pyrmont
  • Astral Tower Star Pyrmont
  • Star Astral Tower
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  • Star Grand Hotel Sydney
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  • Hotel The Star Grand, Hotel & Residences Sydney Pyrmont
  • Pyrmont The Star Grand, Hotel & Residences Sydney Hotel
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  • Astral Tower Residences at The Star
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  • The Star Grand Hotel and Residences Sydney Pyrmont
  • The Star Grand Hotel and Residences Sydney Hotel Pyrmont

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.