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4.6 out of 5

"The staff there were so easy to find and very quick to sort out any problem, service in every area was perfect " More

By a verified traveller on Sat 26 Jun 2021

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Hotel Description

A luxury stay in the heart of Sydney awaits you at The Star Grand Hotel and Residences Sydney. Within steps you'll find Star Casino and Sydney Lyric Theatre. Highlights at this hotel include a casino and in-room free WiFi.

You can enjoy TVs with satellite channels, and all 480 individually decorated rooms feature iPod docks, coffee/tea makers, and safes. Dining in is an option with 24-hour room service, and minibars provide refreshments. Tempur-Pedic beds and premium bedding welcome you to a good night's rest, and other nice touches include free toiletries. Down comforters, hair dryers, and phones are also available.

Enjoy the nightclub and pool loungers. 0 square feet (0 square meters) of event facilities include a meeting room, and other business amenities include a business center. Other amenities include free WiFi in public areas and laundry facilities. There's also the convenience of self parking.

Sights within a 15-minute walk of this Darling Harbour hotel include Wild Life Sydney Zoo and International Convention Centre Sydney.

Superior King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$283* Per night/room 18 Oct. - 19 Oct.

One Bedroom Pyrmont View Suite With Office

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Harbour Twin Room

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Two Bedroom Harbour View Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Harbour Star Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Two Bedroom City View Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

The Star Grand Hotel and Residences Sydney ratings based on 352 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Star Grand Hotel and Residences Sydney

Everyone (178) Couples (92) Family (45)
5 out of 5
The staff there were so easy to find and very quick to sort out any problem, service in every area was perfect

Posted by on 26 Jun. 2021

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5 out of 5
The staff were amazing always friendly, efficient and polite. They made our stay excellent

Posted by on 25 Jun. 2021

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5 out of 5

Posted by on 24 Jun. 2021

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5 out of 5
I recently stayed at The Star as I had a booking to see Hamilton the Musical in The Lyric Theatre and wanted the convenience of being close to the venue. Everything was perfect, from the beautiful view out of our hotel room, the amazingly comfortable beds, and the superb buffet breakfast to the amazing variety of food eateries available to select from for all other meal times and the overall proximity to everything we wanted and needed. The most perfect weekend ever, thank you Star!!!!!

Posted by on 22 Jun. 2021

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5 out of 5
All good great position

Posted by on 21 Jun. 2021

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5 out of 5
The customer service was fantastic

Posted by on 20 Jun. 2021

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5 out of 5

Posted by on 18 Jun. 2021

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4 out of 5
Location

Posted by on 18 Jun. 2021

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5 out of 5

Posted by on 14 Jun. 2021

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5 out of 5
It was refurbished, with a great Harbour view, and we were upgraded to a suite. The bed was like sleeping on a cloud, because of the feather topper. Room service for dinner, was amazing, and the service was prompt. We know this only eventuated because of Covid, and it was quiet, because we usually can’t afford the Star when it’s not Covid and all the international guests.

Posted by on 14 Jun. 2021

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About the The Star Grand Hotel and Residences Sydney

Location 80 Pyrmont Street, Pyrmont, NSW 2009

Property Features

WiFi is free in public spaces. Business amenities include a business center and a meeting room. Event space at this hotel measures 0 square feet (0 square meters). A casino, a nightclub, and tour/ticket assistance are also featured at the luxury The Star Grand Hotel and Residences Sydney. For a fee, parking is available. Smoking is allowed in designated areas at this 5-star Sydney hotel.

  • 480 guestrooms or units
  • 15 levels
  • 2 buildings
  • 0 sq ft of conference space
  • 0 sq m of conference space
  • Built in 1999
  • Casino
  • Nightclub
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • 1 conference room
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Exhibition Centre Station (1.1 km / 0.7 mi)
  • Metro station: Star City Light Rail Station (0.2 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

The Star Grand Hotel and Residences Sydney offers 480 accommodations with iPod docking stations and minibars. Each accommodation is individually decorated. Tempur-Pedic beds feature down comforters and premium bedding. Televisions come with premium satellite channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers. This Sydney hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Tempur-Pedic beds
  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • Television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Unique decor
  • Connecting rooms available

Food & Drink

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Cash is not accepted at this property

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 80.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast and through room service.

  • Debit cards
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: AUD 40 per night
  • Rollaway bed fee: AUD 80.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Astral Tower Star
  • Astral Tower Star Hotel Pyrmont
  • Astral Tower Star Pyrmont
  • Star Astral Tower
  • Astral Tower Hotel Pyrmont
  • Astral Tower Hotel
  • Astral Tower Pyrmont
  • Star Grand Hotel Sydney
  • Star Grand Hotel
  • Star Grand Sydney
  • Star Grand
  • Hotel The Star Grand, Hotel & Residences Sydney Pyrmont
  • Pyrmont The Star Grand, Hotel & Residences Sydney Hotel
  • Hotel The Star Grand, Hotel & Residences Sydney
  • The Star Grand, Hotel & Residences Sydney Pyrmont
  • Astral Tower Residences at The Star
  • Pyrmont Astral Tower and Residences Hotel
  • Hotel Astral Tower and Residences
  • Astral Tower and Residences Pyrmont
  • The Star Grand Hotel Residences Sydney
  • Astral Tower Residences at The Star
  • Astral Tower
  • The Star Grand Hotel and Residences Sydney Hotel Pyrmont
  • The Star Grand Hotel and Residences Sydney Hotel
  • The Star Grand Hotel and Residences Sydney Pyrmont
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  • Astral Tower Residences at The Star
  • Astral Tower Residences
  • The Star Residences Sydney
  • The Star Residences Sydney
  • The Star Grand Hotel and Residences Sydney Hotel
  • The Star Grand Hotel and Residences Sydney Pyrmont
  • The Star Grand Hotel and Residences Sydney Hotel Pyrmont

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.