4.6 out of 5

"Lovely - close to train station, very convenient to go where ever you need to. Hotel was lovely and clean. All staff were friendly and helpful " More

By a verified traveller on Tue 02 Oct 2018

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Hotel Description

A luxury stay in the heart of Parramatta awaits you at PARKROYAL Parramatta. Within just a 15-minute stroll, you'll find Riverside Theatres and Parramatta Park. Highlights at this hotel include a restaurant, an outdoor swimming pool, and a bar/lounge.

TVs with cable channels are featured in all 286 rooms, and you can enjoy free WiFi, free wired Internet, and coffee/tea makers. Fridges and round-the-clock room service make in-room dining easy, and minibars provide refreshments. Pillowtop beds and premium bedding invite a comfortable night's sleep, and you'll find nice touches like bathrobes and slippers. Additionally, pillow menus, free newspapers, and safes are available.

The restaurant, Table 30, is open for breakfast, lunch, and dinner. Business amenities include a 24-hour business centre, meeting rooms, and limo/town car service. Other amenities include free WiFi in public areas and laundry facilities. Buffet breakfast is available. There's also the convenience of self parking.

With a stay at this 4.5-star Parramatta hotel, you'll be 8.8 km (5.5 mi) from Sydney Showground and 21.2 km (13.2 mi) from University of Sydney.

Superior King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$124 per night

Premier King Corner Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior King Corner Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premier Twin Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Club Room, Lounge Access

Bed Count 1 King Bed Maximum Occupancy 2 Max

Parkroyal Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

PARKROYAL Parramatta ratings based on 1,050 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for PARKROYAL Parramatta

Everyone (628) Couples (320) Business (6) Family (93) Other (1)
4 out of 5
Nice hotel good location just found the parking difficult and not many spots, otherwise fantastic!

Posted by on 10 Dec 2018

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5 out of 5
Nice rooms, great beds and loved the complimentary robes, slippers and water. Breakfast buffet was exquisite couldn’t fault. Would love to be able to afford to stay every weekend! See you guys soon! Will definitely recommend to family and friends! Thanks again!

Posted by on 9 Dec 2018

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5 out of 5
Perfectly clean, bed comfortable, buffet breakfast delicious

Posted by on 9 Dec 2018

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Comment from Hotel Management

10 Dec 2018 by Hans Joachim

Dear Guest, Thank you for your review and feedback on your recent stay at PARKROYAL Parramatta. We are pleased you enjoyed various aspects of your stay from the comfortable beds, cleanliness and buffet breakfast in Table 30. The team and I look forward to your return visit soon. Warm regards, Hans Joachim Rooms Division Manager

5 out of 5
Fantastic location in Parramatta. Staff moved my friend so we could be on the same floor, very a comodating. Food and drinks were beautiful in the lobby. Great atmosphere, people must like it here, lots of people around. Bed was weesome😊

Posted by on 9 Dec 2018

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Comment from Hotel Management

10 Dec 2018 by Hans Joachim

Dear Guest, Thank you for your review and feedback on your recent stay at PARKROYAL Parramatta. We are thrilled you had a great stay and we look forward to your returning to the hotel again soon for another enjoyable visit. Warm regards, Hans Joachim Rooms Division Manager

5 out of 5
PARKROYAL Parramatta is a great Hotel, I have stayed there many times. The PARKROYAL is close to Eat Street, easy walk to Westfields, and the station. Nice rooms comfy bed Friendly Staff. The only negative i have is the cost of parking.

Posted by on 8 Dec 2018

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Comment from Hotel Management

10 Dec 2018 by Hans Joachim

Dear Guest, Thank you for your review and feedback on your recent stay at PARKROYAL Parramatta. We do offer some great value packages that include parking. We are pleased you enjoyed your stay and the team and I look forward to seeing you again in the very near future. Warm regards, Hans Joachim Rooms Division Manager

2 out of 5
Pillows were hard, bathroom was dirty, no plug next to bed to charge phone used for alarm, table lamp didn't work, could only use phone on speaker. Food was great though and so was the service but overall disappointing. I was expecting so much more from the "Park Royal". The price matches its name, but no better than a 3 star motel for me.

Posted by on 30 Nov 2018

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Comment from Hotel Management

10 Dec 2018 by Hans Joachim

Dear Guest, Thank you for your review and feedback on your recent stay at PARKROYAL Parramatta. We value and appreciate the feedback provided on the various areas of your stay. For future reference, we do have multiple styles of pillows available on request. Please let one of our friendly Front Office staff know your preference and they will happily bring this directly to your room. Once confirmed the type of pillow you prefer, we will be able to add this to your profile to ensure your room has this type of pillow before arrival.. We apologise your experience with us was not as we would have preferred your time to be and not as you had anticipated and for the level of cleanliness in the bathroom not being to our usual high standards. I have passed this onto our Housekeeping team for follow up. The team and I hope you will consider staying with us again in the near future. Warm regards, Hans Joachim Rooms Division Manager

4 out of 5
Beautiful room. Spacious & comfortable. Reception area quite small & live music playing from the bar was very distracting while checking in.

Posted by on 27 Nov 2018

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Comment from Hotel Management

29 Nov 2018 by Reena Dhillon

Dear Daz, Thank you for your review and feedback on your recent stay at PARKROYAL Parramatta. We are pleased you enjoyed our rooms and we hope to welcome you back again in the near future. Warm regards, Reena Dhillon Assistant Manager

5 out of 5
Very comfortable and well setup, close to restaurants ect

Posted by , from Nelson Bay on 26 Nov 2018

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Comment from Hotel Management

29 Nov 2018 by Hans Joachim

Dear Tony, We appreciate your review and choice to stay at PARKROYAL Parramatta for your recent visit to the area. We are pleased you found our location to Parramatta's 'Eat Street' perfect for your needs and had a comfortable stay. The team and I hope to see you again in the very near future. Warm regards, Hans Joachim Rooms Division Manager

5 out of 5
Lovely staff, great price and great service made a very pleasant stay. Thankyou

Posted by , from Newcastle on 25 Nov 2018

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Comment from Hotel Management

29 Nov 2018 by Hans Joachim

Dear Carolyn, Thank you for your review and feedback on your recent stay at PARKROYAL Parramatta. We are pleased you enjoyed your stay and experienced great service from the team. We look forward to welcoming you back again in the near future. Warm regards, Hans Joachim Rooms Division Manager

5 out of 5
Location excellent Staff exceeded expectations Facilities amazing

Posted by , from Wentworth falls on 25 Nov 2018

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Comment from Hotel Management

29 Nov 2018 by Hans Joachim

Dear Karen, Thank you for your great review. We are thrilled you enjoyed your time with us and experienced outstanding service from the team. We look forward to you returning to the hotel again soon for another enjoyable visit. Warm regards, Hans Joachim Rooms Division Manager

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre, a limo/town car service, and meeting rooms are available. Public spaces have free WiFi. An outdoor pool, tour or ticket assistance, and multilingual staff are also featured at the luxury PARKROYAL Parramatta. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4.5-star Parramatta hotel is smoke free.

  • 286 guestrooms or units
  • 12 levels
  • 2 buildings
  • 8 conference rooms
  • Dining venue
  • Bar or lounge
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Wedding services available
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Sydney, NSW (SYD-Kingsford Smith Intl.) (28.1 km / 17.5 mi)
  • Train station: Sydney Parramatta Station (0.7 km / 0.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

PARKROYAL Parramatta offers 286 forms of air-conditioned accommodation with minibars and laptop-compatible safes. Pillowtop beds feature premium bedding. A pillow menu is available. Televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, a complimentary bathrobe, complimentary slippers and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

  • Pillowtop beds
  • Minibar
  • In-room dining (24 hours)
  • HD television
  • Cable channels
  • Premium channels
  • Films for purchase
  • Fridge
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests can enjoy buffet breakfast for a fee.

Table 30 – This restaurant serves breakfast, lunch and dinner.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 100.0 per stay.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed, but service animals are welcome

Policies

This property's club lounge hours are 7-10 AM and 5:30-7:30 PM. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 32 for adults and AUD 16 for children (approximately)
  • Self-parking fee: AUD 20 per day
  • Rollaway bed fee: AUD 100.0 per stay
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • PARKROYAL Parramatta Hotel
  • PARKROYAL Parramatta
  • Parkroyal Parramatta Hotel Parramatta

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.

National Rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.