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4.5 out of 5

"Lovely - close to train station, very convenient to go where ever you need to. Hotel was lovely and clean. All staff were friendly and helpful " More

By a verified traveller on Tue 02 Oct 2018

Hotel Description

A luxury stay in the heart of Parramatta awaits you at PARKROYAL Parramatta. You'll be 0.8 km (0.5 mi) from Parramatta Park and 2.4 km (1.5 mi) from University of Western Sydney Parramatta Campus. Highlights at this hotel include a restaurant, an outdoor swimming pool, and a bar/lounge.

TVs with cable channels are featured in all 286 rooms, and you can enjoy free WiFi, free wired Internet, and coffee/tea makers. Fridges and round-the-clock room service make in-room dining easy, and minibars provide refreshments. Pillowtop beds and premium bedding invite a comfortable night's sleep, and you'll find nice touches like bathrobes and slippers. Additionally, pillow menus, free newspapers, and safes are available.

The restaurant, Table 30, is open for breakfast, lunch, and dinner. Business travelers can take advantage of a 24-hour business centre and limo/town car service. Other amenities include free WiFi in public areas and laundry facilities. Buffet breakfast is available. There's also the convenience of self parking.

Attractions within a 15-minute drive of this 4.5-star Parramatta hotel include Qudos Bank Arena and Rosehill Gardens Racecourse.

Superior King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$140 per night

Superior King Corner Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premier King Corner Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premier Twin Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Club Room, Lounge Access

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Twin Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

PARKROYAL Parramatta ratings based on 1,146 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for PARKROYAL Parramatta

Everyone (692) Couples (333) Business (6) Family (102) Other (1)
5 out of 5
The service was brilliant, the room we booked was kept to a very high standard and overall our stay was very enjoyable.

Posted by on 19 Apr. 2019

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3 out of 5

Posted by on 17 Apr. 2019

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Comment from Hotel Management

18 Apr. 2019 by Hans Joachim

Dear Guest, We appreciate you choosing to stay at PARKROYAL and hope to welcome you back again in the very near future. Warmest regards, Hans Joachim Rooms Division Manager

5 out of 5
Beaut location with free shuttle at the doorstep enabling access to city and train station. Excellent restaurants 30secs walk away. Gym is great but the Pool needs heating - not enjoyable for the kids when it’s so cold! Overall a fantastic hotel and we had a great stay.

Posted by on 16 Apr. 2019

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Comment from Hotel Management

18 Apr. 2019 by Hans Joachim

Dear Guest, Thank you for your great review, We are pleased your time with us was great and the team and I look forward to welcoming you back to PARKROYAL Parramatta again in the near future. Warmest regards, Hans Joachim Rooms Division Manager

4 out of 5
Nice place, good location, friendly staff, clean, great room

Posted by on 16 Apr. 2019

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Comment from Hotel Management

18 Apr. 2019 by Hans Joachim

Dear Steve, Thank you for your review and feedback on your recent stay at PARKROYAL Parramatta. We are pleased you enjoyed various aspects of your stay from our location, rooms, cleanliness and service. We hope to see you again very soon. Warmest regards, Hans Joachim Rooms Division Manager

4 out of 5

Posted by on 16 Apr. 2019

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Comment from Hotel Management

18 Apr. 2019 by Hans Joachim

Dear Guest, We trust you enjoyed your stay and appreciate your choice to stay at PARKROYAL Parramatta. The team and I hope to see you again soon. Warmest regards, Hans Joachim Rooms Division Manager

3 out of 5
It was the coldest hotel we have ever stayed in! It’s looking a bit tired now, however staff very friendly & helpful.

Posted by on 15 Apr. 2019

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Comment from Hotel Management

18 Apr. 2019 by Hans Joachim

Dear Guest, Thank you for your review and feedback on your recent stay at PARKROYAL Parramatta. We apologise your experience with us was not as we would have preferred your time to be and not as you had anticipated. The team and I hope to see you again in the near future. Warmest regards, Hans Joachim Rooms Division Manager

4 out of 5
The service and staff were excellent. The breakfast buffet area wasn't really well organised, it was like the entire hotel came down for breakfast at once. They had a whole section blocked off and set up for what looked like a conference while people wandered around aimlessly looking for somewhere to sit as the place was packed out. There was only one coffee offering that i could see and the line up was huge, so I went for a walk to get a coffee down the road.

Posted by on 14 Apr. 2019

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Comment from Hotel Management

18 Apr. 2019 by Hans Joachim

Dear Guest, Thank you for your review and feedback on your recent stay at PARKROYAL Parramatta. We apologise your breakfast experience was not to our usual high standards we strive to achieve and your comments have been passed onto the Restaurant Manager for review and follow up. The team and I hope to welcome you back again in the near future. Warmest regards, Hans Joachim Rooms Division Manager

4 out of 5

Posted by on 14 Apr. 2019

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Comment from Hotel Management

18 Apr. 2019 by Hans Joachim

Dear Guest, We appreciate your choice to stay at PARKROYAL Parramatta. We trust you enjoyed your stay and the team and I hope to welcome you back again in the near future. Warmest regards, Hans Joachim Rooms Division Manager

5 out of 5
Very comfy and breakfast was great. Good value for money

Posted by on 14 Apr. 2019

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Comment from Hotel Management

18 Apr. 2019 by Hans Joachim

Dear Guest, Thank you for your review and feedback on your recent stay at PARKROYAL Parramatta. We are pleased you enjoyed your time with us and look forward to welcoming you back again in the near future. Warmest regards, Hans Joachim Rooms Division Manager

5 out of 5
We are happy with everything in the room and it’s nice to stay for the night at Park Royal!

Posted by on 12 Apr. 2019

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Comment from Hotel Management

18 Apr. 2019 by Rohit Chavan

Dear Guest, Thank you for your review and feedback on your recent stay at PARKROYAL Parramatta. We are thrilled you enjoyed your time with us and look forward to seeing you again soon. Warmest regards, Rohit Chavan Front Office Manager

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and a limo/town car service are available. Public spaces have free WiFi. An outdoor pool, tour or ticket assistance, and multilingual staff are also featured at the luxury PARKROYAL Parramatta. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4.5-star Parramatta hotel is smoke free.

  • 286 guestrooms or units
  • 12 levels
  • 2 buildings
  • Dining venue
  • Bar or lounge
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Wedding services available
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Sydney, NSW (SYD-Kingsford Smith Intl.) (28.1 km / 17.5 mi)
  • Train station: Sydney Parramatta Station (0.7 km / 0.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

PARKROYAL Parramatta offers 286 forms of air-conditioned accommodation with minibars and laptop-compatible safes. Pillowtop beds feature premium bedding. A pillow menu is available. Televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, a complimentary bathrobe, complimentary slippers and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

  • Pillowtop beds
  • Minibar
  • In-room dining (24 hours)
  • HD television
  • Cable channels
  • Premium channels
  • Films for purchase
  • Fridge
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests can enjoy buffet breakfast for a fee.

Table 30 – This restaurant serves breakfast, lunch and dinner.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 100.0 per stay.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed, but service animals are welcome

Policies

This property's club lounge hours are 7-10 AM and 5:30-7:30 PM. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No cots (infant beds) available
  • Only service animals are allowed
  • Parking height restrictions apply

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 32 for adults and AUD 16 for children (approximately)
  • Self-parking fee: AUD 20 per day
  • Rollaway bed fee: AUD 100.0 per stay
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • PARKROYAL Parramatta Hotel
  • PARKROYAL Parramatta
  • Parkroyal Parramatta Hotel Parramatta

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.

National Rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.