A luxury stay in the heart of Sydney awaits you at PARKROYAL Parramatta. Within just a 15-minute stroll, you'll find Parramatta Park and Bankwest Stadium. Highlights at this hotel include a restaurant, an outdoor swimming pool, and a bar/lounge.
The restaurant, Table 30, is open for breakfast, lunch, and dinner. Other amenities include free WiFi in public areas, a gym, and a 24-hour business center. Buffet breakfast is available on weekdays between 6:00 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM. There's also the convenience of self parking.
With a stay at this 4.5-star Parramatta hotel, you'll be 2.6 km (1.6 mi) from University of Western Sydney Parramatta Campus and 2.7 km (1.7 mi) from Rosehill Gardens Racecourse.
PARKROYAL Parramatta ratings based on 445 Verified Reviews
Review Summary
4.4
out of 5
4.5 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.5 out of 5.0
Room comfort4.5 out of 5.0
Hotel condition4.5 out of 5.0
Guest reviews for PARKROYAL Parramatta
Everyone (261)Couples (86)Family (73)
5 out of 5
Really helpful staff and fast service. Well made and comfortable bed. Huge TV. Lift quick and plenty of parking.
Posted by Kate on 29 Jul. 2022
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Comment from Hotel Management
2 Aug. 2022
by Jason C.
Dear Kate,
Thank you for choosing to stay with us recently, and taking time to share feedback on your stay. We very much appreciate your kind comments. It is always a pleasure to see that you enjoyed your stay with us. I was pleased to hear you had a great stay and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again and look forward to welcoming back again very soon.
Kind regards,
Jason Corpuz
Assistant Manager
4 out of 5
Bathroom in King suite was very small
Posted by Keith on 25 Jul. 2022
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Comment from Hotel Management
26 Jul. 2022
by Grace O'Hearn
Dear Keith,
Thank you for taking the time to complete this survey. Your feedback is important to us. For next time, our Premier King Corner Rooms are equipped with a significantly larger bathroom which I believe will better suit you. We hope to welcome you back the PARKROYAL Parramatta.
Kind Regards,
Grace O'Hearn
Assistant Manager
4 out of 5
Everything was pleasant. Good sized bed. Tv and air con worked. Friendly and helpful staff.
The cleanliness made us rethink we why like staying in hotels. We pulled the blanket out of its wrapper and it wasn’t clean. It looked like some sort of food had dropped on it. The bedside table had some drops covered in fluff like it hadn’t been wiped. The radio also looked dirty and that’s just what we saw without really looking.
Posted by Charlotte on 24 Jul. 2022
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Comment from Hotel Management
27 Jul. 2022
by Jason C.
Dear Charlotte,
We are grateful that you have taken the time to complete this survey and draw our attention to what appears to have been a lapse in our otherwise high level of service delivery. Please accept our sincerest apologies for the experience you have described in answering the review. It is always our intention to ensure our guests experience the best our hotel has to offer; however, it appears in this case we have unfortunately let you down. I have addressed your comments with the department managers to ensure we are delivering on our promise to our guests. Your feedback is important to us, and should you stay at the PARKROYAL PARRAMATTA in the future, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.
Thank you once again for completing this survey.
Kind Regards,
Jason Corpuz
Assistant Manager
5 out of 5
Our groups second stay here and everything was amazing. We will be back.
Posted by Lisa on 18 Jul. 2022
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Comment from Hotel Management
20 Jul. 2022
by Jason C.
Dear Lisa,
Thank you for choosing to stay with us recently, and taking time to share feedback on your stay. We very much appreciate your kind comments. It is always a pleasure to see that you enjoyed your stay with us. I was pleased to hear you had a great stay and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again and look forward to welcoming back again very soon.
Kind Regards,
Jason Corpuz
Assistant Manager
4 out of 5
It’s our go to hotel in Parramatta, great place to stay, close to stadium and plenty of different food varieties on your doorstep.
Posted by Stiven on 17 Jul. 2022
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Comment from Hotel Management
20 Jul. 2022
by Jason C.
Dear Stiven,
Thank you for taking the time to complete this survey and for scoring our service and amenities so highly. The feedback you provide is important to us, and it is gratifying to know that your experience staying with us at the PARKROYAL PARRAMATTA was so positive. We look forward to welcoming you back to the hotel, where we trust your experience will again be an enjoyable one.
Kind Regards,
Jason Corpuz
Assistant Manager
4 out of 5
Clean hotel
Posted by Carol on 4 Jul. 2022
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Comment from Hotel Management
7 Jul. 2022
by JC
Dear Carol,
Thank you for taking the time to complete this survey and for scoring our service and amenities so highly. The feedback you provide is important to us, and it is gratifying to know that your experience staying with us at the PARKROYAL PARRAMATTA was so positive. We look forward to welcoming you back to the hotel, where we trust your experience will again be an enjoyable one.
Kind Regards,
Jason Corpuz
Assistant Manager
5 out of 5
Staff friendliness and efficiency on check-in and out was outstanding.
Posted by Rob, from Mudgee on 3 Jul. 2022
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Comment from Hotel Management
3 Jul. 2022
by Donna
Dear Rob,
Thank you for sharing your experience at PARKROYAL Parramatta, and I am happy that our location was perfect for your travel purpose and delighted to see that you had an exceptional experience with our team and facilities. We are proud of our customer service and I am happy that you were well looked after during your stay. Please feel welcome to contact us again if you need any assistance with booking in the future and I hope you'll have another pleasant stay with us.
Kind regards,
Donna Moloney
Assistant Front Office Manager
5 out of 5
The staff were all brilliant. Thanks so much.
Posted by Catherine on 2 Jul. 2022
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Comment from Hotel Management
3 Jul. 2022
by Donna
Dear Catherine,
Thank you for sharing your experience at PARKROYAL Parramatta, and I am happy that our location was perfect for your travel purpose and delighted to see that you had an exceptional experience with our team and facilities. We are proud of our customer service and I am happy that you were well looked after during your stay. Please feel welcome to contact us again if you need any assistance with booking in the future and I hope you'll have another pleasant stay with us.
Kind regards,
Donna Moloney
Assistant Front Office Manager
5 out of 5
.
Posted by Kylie on 1 Jul. 2022
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Comment from Hotel Management
3 Jul. 2022
by Donna
Dear Kylie,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Donna Moloney
Assistant Front Office Manager
4 out of 5
Pretty average, overpriced
Posted by Brad on 20 Jun. 2022
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Comment from Hotel Management
3 Jul. 2022
by Donna
Dear Brad,
Thank you for taking the time to complete this survey. Your feedback is important to us and we hope to welcome you back the PARKROYAL PARRAMATTA very soon!
Kind Regards,
Donna Moloney
Assistant Front Office Manager
PARKROYAL Parramatta offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. You'll find a 24-hour business center on site. A terrace, tour/ticket assistance, and multilingual staff are also featured at the luxury PARKROYAL Parramatta. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4.5-star Sydney hotel is smoke free.
286 guestrooms or units
12 levels
2 buildings
Business center (24 hours)
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-out
Staff is multilingual
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Wedding services available
Terrace
Newspapers in lobby (free)
Bellhop
Elevator
No smoking on site
Bar or lounge
Dining venue
Family Friendly Amenities
Family property
Number of outdoor pools - 1
Free WiFi
Laundry facilities
Free cribs/infant beds
Internet
Available in all rooms:
Free WiFi
, Free wired internet
Available in some public areas:
Free WiFi
, Internet access in public areas - high speed
Train station: Parramatta Station (0.8 km / 0.5 mi)
Parking: Self parking available for a surcharge
Room Amenities
PARKROYAL Parramatta offers 286 accommodations with laptop-compatible safes and complimentary newspapers. Pillowtop beds feature premium bedding. A pillow menu is available. Premium cable television is provided. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.
Pillowtop beds
In-room dining (24 hours)
HD television
Cable channels
Premium channels
Coffee maker
Luxury bedding
Pillow options
Shower
Cribs (free)
Rollaway beds (surcharge)
Housekeeping (daily)
Newspapers (free)
Hair dryer
Laptop safe
Bathrobes
Slippers
Toiletries (free)
Telephone
Iron and ironing board
Desk
Blackout drapes
Climate control (air conditioning)
Ensuite bathroom
Connecting rooms available
Food & Drink
For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM.
Table 30 - This restaurant serves breakfast, lunch, and dinner.
24-hour room service is available.
Hotel Policies
Check-in
Check-in time starts at 2 PM
Minimum check-in age is: 18
Check-in time ends at midnight
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
Rollaway/extra beds are available for AUD 100.0 per stay.
Free cribs (infant beds)!
Pet Policy
No pets allowed, but service animals are welcome
Policies
This property's club lounge hours are 7-10 AM and 5:30-7:30 PM.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Eurocard. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner.
Parking height restrictions apply
Service animals are allowed
Service animals are exempt from fees/restrictions
Number of children who can stay for free – 2
Debit cards not accepted
Staffed front desk
Car not required
Property is cleaned with disinfectant
Staff do not wear personal protective equipment
Protective clothing is available for guests
Masks are available for guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Social distancing measures are in place
Contactless check-in is available
Property confirms they are implementing enhanced cleaning measures
Individually wrapped food options are available
Individually wrapped food options are available for breakfast
Individually wrapped food options are available for lunch
Individually wrapped food options are available for dinner
No gap period between guests' stays
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Fees
Guests will be asked to pay the following charges at the property:
Deposit: AUD 200 per accommodation, per stay
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: AUD 32 for adults and AUD 16 for children (approximately)
Covered self parking fee: AUD 30 per day (in/out privileges)
Rollaway bed fee: AUD 100.0 per stay
Credit card charges are subject to a surcharge of 3 percent
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Parkroyal Hotel Parramatta
Parkroyal Parramatta
Parramatta Parkroyal
Parkroyal Parramatta Hotel Parramatta
PARKROYAL Parramatta Hotel
PARKROYAL Parramatta Hotel
PARKROYAL Parramatta Parramatta
PARKROYAL Parramatta Hotel Parramatta
You should know
Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
National Rating
This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.
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Frequently Asked Questions
PARKROYAL Parramatta offers free cancellation on select room rates. Check out the cancellation policy for more info.
PARKROYAL Parramatta uses enhanced cleaning measures, offers contactless check-in, and ensures social distancing. There is a shield between guests and staff in the main contact areas.
Yep, PARKROYAL Parramatta has a secured covered self car park with in/out privileges for AUD 30 per day.
PARKROYAL Parramatta has an outdoor pool.
A lounge bar and 24-hour room service, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at PARKROYAL Parramatta.
You bet! With amenities like laundry facilities and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise PARKROYAL Parramatta is a hit with families.
You bet, our guests quite like the buffet breakfast here! Offered on weekdays between 6:00 AM and 10:30 AM and weekends from 6:30 AM to 11:00 AM, this is the place to fuel up for a day of adventure.
No, PARKROYAL Parramatta does not offer an airport shuttle service.
Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.
Check-in begins at 2 PM. Check-out time is 11 AM.
No, only service animals are allowed.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
