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4.6 out of 5

"The comfortable bed great. Food in a bag not the best but consider the time o.k " More

By a verified traveller on Mon 08 Jun 2020

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Hotel Description

A luxury stay in the heart of Sydney awaits you at Sheraton Grand Sydney Hyde Park. You'll find Sydney Tower a few steps away and SEA LIFE Sydney Aquarium within a 15-minute stroll. Highlights at this romantic hotel include a full-service spa, a restaurant, and an indoor swimming pool.

You can enjoy LCD TVs with cable channels, and all 558 soundproofed rooms feature free WiFi, free wired Internet, and iPod docks. Dining in is an option with 24-hour room service, and minibars provide refreshments. Nice touches to enhance your stay include bathrobes and free toiletries, while premium linens invite a good night's rest. Additionally, separate bathtubs and showers, coffee/tea makers, and free newspapers are available.

A day of pampering at On The Park Rejuvenation can include massages, aromatherapy, and mani/pedis along with access to the sauna and spa tub. For a drink, you can stop by the hotel's own bar/lounge. Enjoy the 24-hour fitness center, spa tub, and sauna. 37000 square feet (3437 square meters) of event facilities include conference space, and other business amenities include limo/town car service. Additionally, you'll find free WiFi in public areas, a coffee shop/café, and coffee/tea in a common area. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also the convenience of valet parking.

Places within a 30-minute walk of this 5-star Sydney Central Business District hotel include Royal Botanic Gardens and Sydney Opera House.

Room, 2 Single Beds, Non Smoking, Park View (Hyde Park View)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Grand Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Club Suite, 1 Bedroom, Non Smoking, Terrace (Terrace)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Grand Room, 1 Double Bed, Non Smoking, Park View (Grand)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Non Smoking (City Side)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Suite, 1 Bedroom, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Sheraton Grand Sydney Hyde Park ratings based on 493 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Sheraton Grand Sydney Hyde Park

Everyone (370) Couples (75) Family (33)
2 out of 5
Not good service and u clean the room was terrible

Posted by on 26 Jun. 2020

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4 out of 5
The comfortable bed great. Food in a bag not the best but consider the time o.k

Posted by on 8 Jun. 2020

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4 out of 5

Posted by on 6 Mar. 2020

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5 out of 5
Close to train station and shops. Dining options are suitable and meals are delightful

Posted by on 6 Mar. 2020

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5 out of 5

Posted by on 29 Feb. 2020

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5 out of 5

Posted by on 27 Feb. 2020

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2 out of 5
I used to adore this hotel for its style, cleanliness, location and staff. Probably one of my favourites in the world. On my most recent trip however everything felt less than perfect.

Posted by on 26 Feb. 2020

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3 out of 5
I asked for a city seen received a room with 3 building around me .i asked reception for another room they was no joy .so my partner and her day being her birthday thinking that we come to the best hotal in Sydney was partly in a shambills

Posted by on 24 Feb. 2020

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5 out of 5
Loved pool and emeneties Loved brekkie Asked for early check in and told we need to go for an hour or so walk but walked 3 hours before phone call Would have preferred them saying it wasn’t possible so we could have done something for the day . Very disappointed about that but loved the actual stay

Posted by on 23 Feb. 2020

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5 out of 5
Excellent location and amenities however the king size bed was average and too soft being two separate mattresses

Posted by , from sydney on 23 Feb. 2020

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About the Sheraton Grand Sydney Hyde Park

Location 161 Elizabeth Street, Sydney, NSW 2000

Property Features

Sheraton Grand Sydney Hyde Park offers its guests a full-service spa, an indoor pool, and a health club. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 37000 square feet (3437 square meters) and includes conference space. A spa tub, a sauna, and a terrace are also featured at the luxury Sheraton Grand Sydney Hyde Park. For a fee, parking is available. This 5-star Sydney hotel is smoke free.

  • 1 building
  • 558 guestrooms or units
  • 22 levels
  • 37000 sq ft of conference space
  • 3437 sq m of conference space
  • Built in 1992
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Terrace
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Lockers available

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Kingsford Smith Intl. Airport (SYD) (16.1 km / 10 mi)
  • Train station: Sydney Central Station (1.4 km / 0.9 mi)
  • Metro station: St. James Station (0.3 km / 0.2 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Sheraton Grand Sydney Hyde Park offers 558 air-conditioned accommodations with iPod docking stations and minibars. Beds feature premium bedding. 55-inch LCD televisions come with cable channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water.

  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Separate shower and tub
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Newspapers (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Sheraton Grand Sydney Hyde Park has a restaurant on site.

24-hour room service is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 5
  • Couples treatment rooms
  • Manicures and pedicures
  • Body scrubs
  • Aromatherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Steam room in spa

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11:00 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 110.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Sheraton Grand Sydney Hyde Park

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Guests are provided with hand sanitizer.The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

  • Service animals not allowed
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitiser
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 44 per person (approximately)
  • Self parking fee: AUD 58 per day (in/out privileges)
  • Valet parking fee: AUD 68 per day (in/out privileges)
  • Rollaway bed fee: AUD 110.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sheraton Park Hotel Sydney
  • Sheraton Park Sydney
  • Sheraton Hotel Sydney
  • Sheraton On The Park, Sydney Hotel Sydney
  • Sheraton Sydney
  • Sydney Sheraton
  • Sheraton Sydney Hyde Park
  • Sheraton Park
  • Sheraton Grand Sydney Hyde Park Hotel
  • Sheraton Grand Sydney Hyde Park Sydney
  • Sheraton Grand Sydney Hyde Park Hotel Sydney

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Free in-room WiFi has a 3-device limit.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.