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Sheraton Grand Sydney Hyde Park

5-star property
161 Elizabeth Street, Sydney, NSW 1800 796 370
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4.5 out of 5
Wonderful!
See all 345 wotif Reviews

"Was a neat and tidy place to stay Helpful and friendly staff " More

By a verified traveller on Sat 25 Mar 2023

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Hotel Description

A luxury stay in the heart of Sydney awaits you at Sheraton Grand Sydney Hyde Park. You'll be within steps of Sydney Tower and within a short 5-minute stroll of Hyde Park. Highlights at this hotel include a full-service spa, a restaurant, and an indoor swimming pool.

A day of pampering can include massages, body scrubs, and facials along with access to the sauna and spa tub. For a drink, you can stop by the hotel's own lounge bar. Enjoy the 24-hour gym, spa tub, and sauna. 37000 square feet (3437 square meters) of event facilities include conference space, and other business amenities include a business center and limo/town car service. Additionally, you'll find free WiFi in public areas, a coffee shop/cafe, and coffee/tea in a common area. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also the convenience of valet parking.

Places within a 30-minute walk of this 5-star Sydney Central Business District hotel include SEA LIFE Sydney Aquarium and Sydney Opera House.

Room, 2 Single Beds, Non Smoking (City Side)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
AU$272* Per night/room 6 Apr. - 7 Apr.

Room, 2 Single Beds, Non Smoking, Park View (Hyde Park View)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Grand Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Club Suite, 1 Bedroom, Non Smoking, Terrace

Bed Count 1 King Bed Maximum Occupancy 3 Max

Grand Room, 1 Double Bed, Non Smoking, Park View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Non Smoking (City Side)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Sheraton Grand Sydney Hyde Park ratings based on 345 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Sheraton Grand Sydney Hyde Park

Everyone (167) Couples (109) Family (45)
4 out of 5
.

Posted by on 26 Mar. 2023

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5 out of 5
Was a neat and tidy place to stay Helpful and friendly staff

Posted by on 25 Mar. 2023

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5 out of 5
cleanliness

Posted by on 20 Mar. 2023

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5 out of 5
Highly recommend

Posted by on 19 Mar. 2023

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4 out of 5
Lovely hotel. Was dissapointed in the TV though. Could not get normal chaneels. Kept going black and TV turning off. Was very annoying

Posted by on 19 Mar. 2023

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5 out of 5
Service throughout the hotel was excellent.

Posted by on 18 Mar. 2023

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5 out of 5

Posted by on 21 Feb. 2023

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5 out of 5
Perfect location friendly happy staff very comfortable and clean rooms and all amenities especially enjoyed the pool

Posted by on 19 Feb. 2023

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5 out of 5
The location, staff,staf

Posted by on 18 Feb. 2023

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5 out of 5

Posted by on 12 Feb. 2023

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About the Sheraton Grand Sydney Hyde Park

Location 161 Elizabeth Street, Sydney, NSW 2000

Property Features

Sheraton Grand Sydney Hyde Park offers its guests a full-service spa, an indoor pool, and a health club. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A business center and limo/town car service are available. Event space at this hotel measures 37000 square feet (3437 square meters) and includes conference space. A spa tub, a sauna, and a terrace are also featured at the luxury Sheraton Grand Sydney Hyde Park. For a fee, parking is available. A complete renovation of Sheraton Grand Sydney Hyde Park was completed in May 2018. This 5-star Sydney hotel is smoke free.

  • 1 building
  • 558 guestrooms or units
  • 22 levels
  • 37000 sq ft of conference space
  • 3437 sq m of conference space
  • Built in 1992
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Terrace
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Lockers available
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Internet access in public areas - surcharge

Parking

Long-term parking (surcharge) , Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Sydney Central Station (1.4 km / 0.9 mi)
  • Metro station: St. James Station (0.3 km / 0.2 mi)
  • Parking: Valet parking, self parking, and extended parking available for a surcharge

Room Amenities

Sheraton Grand Sydney Hyde Park offers 558 air-conditioned accommodations with iPod docking stations and minibars. Beds feature premium bedding. 55-inch LCD televisions come with cable channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, complimentary toiletries, and hair dryers. This Sydney hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. Housekeeping is provided daily.

  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Separate shower and tub
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Sheraton Grand Sydney Hyde Park has a restaurant on site.

24-hour room service is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 5
  • Couples treatment rooms
  • Manicures and pedicures
  • Body scrubs
  • Aromatherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Steam room in spa

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11:00 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 110.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place and guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 44 per person
  • Self parking fee: AUD 60 per night (in/out privileges)
  • Valet parking fee: AUD 85 per night (in/out privileges)
  • Secured extended parking fee: AUD 850 per week
  • Rollaway bed fee: AUD 110.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sheraton Park Hotel Sydney
  • Sheraton Park Sydney
  • Sheraton Hotel Sydney
  • Sheraton On The Park, Sydney Hotel Sydney
  • Sheraton Sydney
  • Sydney Sheraton
  • Sheraton Sydney Hyde Park
  • Sheraton Park
  • Sheraton Grand Sydney Hyde Park Hotel
  • Sheraton Grand Sydney Hyde Park Sydney
  • Sheraton Grand Sydney Hyde Park Hotel Sydney

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free in-room WiFi has a 3-device limit.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.