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4.0 out of 5

"Great location, I always stay there. The rooms are getting a little tired. Needs a revamp. This hotel is a Covid 19 quarantine hotel. The people are a ... " More

By a verified traveller on Sat 20 Jun 2020

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Hotel Description

A luxury stay in the heart of Sydney awaits you at Adina Apartment Hotel Sydney Town Hall. You'll be within steps of Sydney Town Hall and within a short 5-minute stroll of The Galeries. Highlights at this hotel include a restaurant, an outdoor swimming pool, and a bar/lounge.

All 145 rooms feature LCD TVs with digital channels, and you can enjoy balconies, WiFi, and in-room childcare. Refrigerators and microwaves make in-room dining convenient. Safes, hair dryers, and irons/ironing boards are also available.

The café, Black & Bronze, is open for breakfast, lunch, and dinner. Enjoy the fitness center and sauna. Added amenities include free WiFi in public areas, a coffee shop/café, and laundry facilities. There's also the convenience of self parking.

Sights within a 10-minute walk of this 4.5-star Sydney Central Business District hotel include Queen Victoria Building and Chinatown Night Market.

Studio

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$181* Per night/room 8 Dec. - 9 Dec.

Premier Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Premier Apartment, 3 Bedrooms

Bed Count 3 King Beds Maximum Occupancy 7 Max

Premier Studio

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Apartment, 2 Bedrooms

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Adina Apartment Hotel Sydney Town Hall ratings based on 234 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Adina Apartment Hotel Sydney Town Hall

Everyone (188) Couples (9) Business (1) Family (27)
3 out of 5
Great location, I always stay there. The rooms are getting a little tired. Needs a revamp. This hotel is a Covid 19 quarantine hotel. The people are all kept on a separate floor to other guests. Police and military are at all entrance and exits. It’s not stated when you make the booking. There was a bus load arriving when I was in the foyer at one stage.

Posted by , from Hunter valley on 20 Jun. 2020

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Comment from Hotel Management

10 Jul. 2020 by Malinda

Hi Mick! Thank you for taking the time to leave us your feedback. We appreciate your understanding during this unconventional times and hope to see you again soon.

1 out of 5

Posted by on 8 Jun. 2020

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Comment from Hotel Management

9 Jul. 2020 by Malinda

Thank you for taking the time to leave us your feedback. We are sorry your stay didn't meet your expectations.

3 out of 5
Location ok. Rooms a bit tired. even at 27th floor noise from street through single pane windows - modern hotels in cbd have noise reducing windows

Posted by on 2 Mar. 2020

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Comment from Hotel Management

7 Mar. 2020 by Heidi Duty Manager

Dear Guest, The team at Adina Apartments Town Hall Sydney all thank you for taking the time to provide feedback on our hotel. We are very fortunate to be in such a great location. The feedback provided by you helps us to provide a better service and quality for our Hotel. We are glad your overall stay with us was enjoyable and do hope to welcome you back in the near future Kind Regards Heidi Duty Manager

4 out of 5

Posted by on 23 Feb. 2020

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Comment from Hotel Management

23 Feb. 2020 by Heidi - Duty Manager

Dear Guest, We hope you enjoyed your time with us at Adina Town Hall and look forward to welcoming you back in the near future. Kind Regards

3 out of 5
It only had two lifts for 27 floors and only one was working. I was there for 3 days and it was faulty for all of those days. Depending at what time you needed the life, it could take anywhere up to 25 minutes to get to your desired floor.

Posted by on 16 Feb. 2020

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Comment from Hotel Management

23 Feb. 2020 by Heidi - Duty Manager

Dear Guest, The team at Adina Apartments Town Hall Sydney all thank you for taking the time to provide feedback on our hotel. We do apologise for any inconvenience the lift may have caused and we the Adina Team thank you for your understanding throughout your stay. We are glad you enjoyed your overall stay and hope to welcome you back in the near future. Kind Regards Heidi Duty Manager.

3 out of 5
It was nicely central and within walking distance of shopping precincts

Posted by , from Northern NSW on 7 Feb. 2020

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Comment from Hotel Management

13 Feb. 2020 by Max

Dear Victoria, Thank you for your feedback, we value your input. We hope to see you again in the near future. Kind Regards, Max Reception

5 out of 5
Excellent stay with the Adina, I arrived early and the helpful staff got me checked in as soon as they could which was very much appreciated. Staff were extremely friendly and helpful, from the front desk to housekeeping and even some maintenance staff that I had opportunity to chat with in the lift! I was able to organise a late checkout with no hassles as well, these little things make travel so much more pleasant, not having to camp at the airport with your bags etc! Highly recommended!

Posted by , from Hobart on 6 Feb. 2020

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Comment from Hotel Management

13 Feb. 2020 by Max

Dear RM, Thank you for your positive feedback. We're glad our staff could provide you with a comfortable experience. We hope to see you again in the near future. Kind Regards, Max Reception

4 out of 5

Posted by on 31 Jan. 2020

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Comment from Hotel Management

13 Feb. 2020 by Max

We hope you enjoyed your stay at Adina Apartment Hotel Sydney Town Hall. We hope to see you again soon. Kind Regards, Max Reception

4 out of 5
Location was great. Having parking onsite was also a bonus without tight restrictions of the hours your $35 per night paid for. 2 bedroom apartment was quite roomy, even with a pullout in the lounge room. Pullout was very comfy and even suitable for an adult. Great views from Apartment. Pool was also very clean and a lovely relief on a hot day. On the negative side, air conditioning vents needed cleaning, no English breakfast teabags nor Nespresso machine that many hotels have now in room. Furniture well worn and could do with updating, however nothing broken as such.

Posted by on 26 Jan. 2020

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Comment from Hotel Management

13 Feb. 2020 by Max

Thank you for your feedback. We value your input as a means of improving our guest's experience. We're glad you enjoyed our hotel's facilities and we hope to see you again in the near future. Kind Regards, Reception

4 out of 5
Pool temperature was perfect. Apartment was fairly clean. Layout of room was good.

Posted by on 20 Jan. 2020

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Comment from Hotel Management

22 Jan. 2020 by Heidi - Duty Manager

Dear Guest, Thank you for choosing to stay at Adina Town Hall. We are glad you enjoyed your stay with us and hope to welcome you back soon Kind Regards Heidi Duty Manager

About the Adina Apartment Hotel Sydney Town Hall

Location 511 Kent Street Sydney, Sydney, NSW 2000

Property Features

Adina Apartment Hotel Sydney Town Hall offers its guests an outdoor pool, a sauna, and a fitness center. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The luxury Adina Apartment Hotel Sydney Town Hall also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. Parking is available for a fee. This 4.5-star Sydney hotel is smoke free.

  • 1 building
  • 145 guestrooms or units
  • 20 levels
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • In-room childcare (surcharge)
  • Refrigerator
  • Microwave

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Kingsford Smith Intl. Airport (SYD) (16.5 km / 10.3 mi)
  • Train station: Sydney Central Station (1.5 km / 0.9 mi)
  • Metro station: Town Hall Station (0.2 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Adina Apartment Hotel Sydney Town Hall offers 145 air-conditioned accommodations with safes and hair dryers. Rooms open to balconies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries. In-room wireless Internet access is available for a surcharge. 30-inch LCD televisions come with digital channels and pay movies. Housekeeping is provided daily.

  • Private balcony
  • LCD television
  • Digital channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Shower and tub combination
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Air conditioning
  • Connecting rooms available

Food & Drink

Black & Bronze - This café serves breakfast, lunch, and dinner.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per day.
  • Cribs (infant beds) are available for AUD 5.0 per night.

Pet Policy

  • No pets allowed

Policies

This property provides WiFi access up to 100 mb per 24 hours per room. Additional access is available for a fee.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

  • Debit cards
  • Staffed front desk
  • Credit card pre-authorisation
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: AUD 9.95 per night (rates may vary)
  • Fee for in-room wired Internet: AUD 9.95 per night (rates may vary)
  • Self parking fee: AUD 35 per night (in/out privileges)
  • Late check-out fee: AUD 60 (subject to availability)
  • Crib (infant bed) fee: AUD 5.0 per night
  • Rollaway bed fee: AUD 50.0 per day
  • Credit card charges are subject to a surcharge of 1.2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sydney Medina Grand Hotel
  • Adina Apartment Hotel Hall
  • Adina Apartment Sydney
  • Adina Apartment Sydney Town Hall
  • Medina Grand Sydney Hotel Sydney
  • Adina Apartment Hall
  • Adina Sydney Town Hall Sydney
  • Adina Apartment Hotel Sydney Town Hall Hotel
  • Adina Apartment Hotel Sydney Town Hall Sydney
  • Adina Apartment Hotel Sydney Town Hall Hotel Sydney

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.