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4.0 out of 5

"Fabulous location very close to amenities and light rail. Found the accommodation very clean, but dark. The oven was way past its use-by date and ther ... " More

By a verified traveller on Sun 08 May 2022

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Hotel Description

Adina Apartment Hotel Sydney Town Hall places you in the center of Sydney, steps from Sydney Town Hall and within a short 5-minute stroll of The Galeries. Highlights at this hotel include a restaurant, an outdoor swimming pool, and a bar/lounge.

LCD TVs with digital channels are featured in all 145 soundproofed rooms, and you can enjoy balconies, WiFi, and in-room childcare. Refrigerators and microwaves make in-room dining convenient. Safes, hair dryers, and irons/ironing boards are also available.

The café, Black & Bronze, is open for breakfast, lunch, and dinner. Enjoy the gym and sauna. Other amenities include free WiFi in public areas and laundry facilities. Cooked-to-order breakfast is available daily between 7:00 AM and 12:30 PM. There's also the convenience of self parking.

Sights within a 10-minute walk of this 3.5-star Sydney Central Business District hotel include Queen Victoria Building and Chinatown Night Market.

Studio

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$188* Per night/room 29 May - 30 May

Premier Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Premier Apartment, 3 Bedrooms

Bed Count 3 King Beds Maximum Occupancy 7 Max

Premier Studio

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Apartment, 2 Bedrooms

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Adina Apartment Hotel Sydney Town Hall ratings based on 233 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Adina Apartment Hotel Sydney Town Hall

Everyone (183) Couples (9) Business (1) Family (31)
3 out of 5
Fabulous location very close to amenities and light rail. Found the accommodation very clean, but dark. The oven was way past its use-by date and there were dark smoky areas around the light fittings that concerned me from a safety point of view.

Posted by on 8 May 2022

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Comment from Hotel Management

19 May 2022 by Anne

Dear Jennifer, Thank you for taking the time and sharing your recent experience on your recent stay with us at Adina Town Hall. We value guest feedback in every instance and your feedback is very important in helping us to improve our service and develop our accommodation. I have passed on your comments to our Maintenance Manger for investigation. We do hope that we will be welcoming you back again in the very near future.

5 out of 5
Thankyou Adina. Family get together was made even more wonderful by you staff and facilities. Highly recommend.

Posted by on 22 Apr. 2022

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Comment from Hotel Management

19 May 2022 by Anne

Dear Josie, What a lovely review! Thank you for taking the time to share such a positive review about us. It’s always pleasing to hear that our staff and service exceeds our guest’s expectations and I have passed on your kind comments to our friendly team. We look forward to welcoming you back again in the very near future.

1 out of 5
We checked in and checked out within 30mins... hotel was understaffed, so despite asking them to call us when room was ready multiple times, we had to walk around city for hours and came back at 4.30pm.. room was ready but they didn't bother to call. Lifts take FOREVER. Room was musty smelly and very run down/unclean.. was not configured as requested (even though they called day before to confirm the configuration). Bags weren't brought up and took a long time. We ended up checking out and moving to Sebel Quey West which was so much better.

Posted by on 27 Mar. 2022

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Comment from Hotel Management

19 May 2022 by Anne

Dear Alisha, Thank you for choosing to stay at Adina Town Hall Sydney and for taking the time to give us your feedback. We value guest feedback in every instance and your feedback is very important in helping us to improve our service and develop our accommodation. It is disappointing to know your stay was less than ideal and your room was not to your expectations. I do hope we can welcome you back again to show you a true Adina experience.

5 out of 5
The apartment was perfect for a short stay, being right in the city suited us well for dinner and bar options. Will definitely stay again!

Posted by on 25 Mar. 2022

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Comment from Hotel Management

16 Apr. 2022 by Anne

Dear Stevi, Thank you for choosing to stay at Adina Town Hall Sydney and for taking the time to give us your feedback. Our location is great as we are within walking distance to all that Sydney has to offer. We are also lucky enough to be located in the city centre and it is great to know that you enjoyed it. We look forward to welcoming you back again in the very near future.

5 out of 5
Great location, good size apartment Staff were extremely busy, but were still very accomodating and helpful! Excellent spot, easy walk to darling Harbour and jump on the light rail to anywhere!

Posted by on 15 Mar. 2022

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Comment from Hotel Management

15 Mar. 2022 by Anne

Dear Amanda, Thank you for taking the time and sharing your recent experience on your recent stay with us at Adina Town Hall. It’s always pleasing to hear that our staff and service exceeds our guest’s expectations and I have passed on your kind comments to our friendly team. Our location is great as we are within walking distance to all that Sydney has to offer, such as Darling Harbour. We are also lucky enough to be located in the city centre and it is great to know that you enjoyed it. We do hope that we will be welcoming you back again in the very near future.

5 out of 5
Great location

Posted by on 4 Jan. 2022

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Comment from Hotel Management

24 Jan. 2022 by Anne

Dear Tom, The team at Adina Apartments Town Hall Sydney all thank you for taking the time to provide feedback on our hotel. We are very fortunate to be in such a great location. We are glad you enjoyed your stay and do hope to welcome you back in the near future.

5 out of 5

Posted by on 13 Dec. 2021

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5 out of 5

Posted by on 12 Dec. 2021

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3 out of 5

Posted by on 12 Dec. 2021

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3 out of 5
Great location, I always stay there. The rooms are getting a little tired. Needs a revamp. This hotel is a Covid 19 quarantine hotel. The people are all kept on a separate floor to other guests. Police and military are at all entrance and exits. It’s not stated when you make the booking. There was a bus load arriving when I was in the foyer at one stage.

Posted by , from Hunter valley on 20 Jun. 2020

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Comment from Hotel Management

10 Jul. 2020 by Malinda

Hi Mick! Thank you for taking the time to leave us your feedback. We appreciate your understanding during this unconventional times and hope to see you again soon.

About the Adina Apartment Hotel Sydney Town Hall

Location 511 Kent Street Sydney, Sydney, NSW 2000

Property Features

Adina Apartment Hotel Sydney Town Hall offers its guests an outdoor pool, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Adina Apartment Hotel Sydney Town Hall also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. Parking is available for a fee. This 3.5-star Sydney hotel is smoke free.

  • 1 building
  • 145 guestrooms or units
  • 20 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • In-room childcare (surcharge)
  • Refrigerator
  • Microwave

Internet

Available in all rooms: WiFi (surcharge) , High-speed internet access

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Sydney Central Station (1.5 km / 0.9 mi)
  • Metro station: Town Hall Station (0.2 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Adina Apartment Hotel Sydney Town Hall offers 145 air-conditioned accommodations with safes and hair dryers. Rooms open to balconies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries. In-room wireless Internet access is available for a surcharge. 30-inch LCD televisions come with digital channels and pay movies. Housekeeping is provided daily.

  • Private balcony
  • LCD television
  • Digital channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Shower and tub combination
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Sound-insulated rooms
  • Air conditioning
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 12:30 PM.

Black & Bronze - This café serves breakfast, lunch, and dinner.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per day.
  • Cribs (infant beds) are available for AUD 5.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This property provides WiFi access up to 100 mb per 24 hours per room. Additional access is available for a fee.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast and lunch, and also through room service. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of Clean Touch (TFE Hotels). This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Credit card pre-authorisation
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Touch (TFE Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)
  • Guests must provide health documentation
  • Property does not offer on-site COVID-19 testing

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: AUD 25 per person (approximately)
  • Fee for in-room wireless Internet: AUD 9.95 per night (rates may vary)
  • Fee for in-room wired Internet: AUD 9.95 per night (rates may vary)
  • Secured self parking fee: AUD 35 per night (in/out privileges)
  • Late check-out fee: AUD 60 (subject to availability)
  • Crib (infant bed) fee: AUD 5.0 per night
  • Rollaway bed fee: AUD 50.0 per day
  • Credit card charges are subject to a surcharge of 1.2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sydney Medina Grand Hotel
  • Adina Apartment Hotel Hall
  • Adina Apartment Sydney
  • Adina Apartment Sydney Town Hall
  • Medina Grand Sydney Hotel Sydney
  • Adina Apartment Hall
  • Adina Sydney Town Hall Sydney
  • Adina Apartment Hotel Sydney Town Hall Hotel
  • Adina Apartment Hotel Sydney Town Hall Sydney
  • Adina Apartment Hotel Sydney Town Hall Hotel Sydney

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.