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3.7 out of 5

"Great location. Few issues with toilet cleanliness!!! Generally comfortable apartment to stay for a few days " More

By a verified traveller on Wed 23 Jun 2021

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Hotel Description

Oaks Sydney Hyde Park Suites places you in the center of Sydney, within a short 5-minute stroll of Australian Museum and Hyde Park. Highlights at this property include in-room kitchenettes.

Each apartment features WiFi, a TV, and a hair dryer. In-room dining is easy with a kitchenette that comes equipped with a refrigerator, a microwave, and a stovetop. An iron/ironing board, free toiletries, and a phone are also available.

This smoke-free apartment building offers free WiFi in public areas, a 24-hour front desk, and limo/town car service. Added amenities include laundry facilities, a terrace, and express check-out. There's also the convenience of self parking.

Places within a 15-minute walk of this 4-star Sydney Central Business District property include Sydney Tower and Queen Victoria Building.

Studio (No Housekeeping)

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$112* Per night/room 17 Oct. - 18 Oct.

Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max

Two Bedroom Executive (No Housekeeping)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Two Bedroom Executive

Bed Count 2 King Beds Maximum Occupancy 5 Max

Executive Studio (No Housekeeping)

Bed Count 1 King Bed Maximum Occupancy 2 Max

One Bedroom Executive (No Housekeeping)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Oaks Sydney Hyde Park Suites ratings based on 828 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Oaks Sydney Hyde Park Suites

Everyone (502) Couples (199) Business (5) Students (1) Family (99) Other (1)
3 out of 5

Posted by on 23 Jun. 2021

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Comment from Hotel Management

6 Jul. 2021 by r

Dear Valued Guest, Thank you for your feedback. We hope to see you again soon! Regards, Oaks Sydney Hyde Park Suites team

4 out of 5
Great location. Few issues with toilet cleanliness!!! Generally comfortable apartment to stay for a few days

Posted by on 23 Jun. 2021

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Comment from Hotel Management

27 Jun. 2021 by ru

Dear Valued Guest, Thank you for your feedback. We are glad you enjoyed your stay. Have a good day! Regards, Oaks Sydney Hyde Park Suites team

5 out of 5
Location Location Location

Posted by on 26 May 2021

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Comment from Hotel Management

27 May 2021 by r

Dear Valued Guest, Thank you for your feedback. We are glad to know you enjoyed our location. Hope to see you again soon! Regards, Oaks Sydney Hyde Park Suites team

2 out of 5
It was outdated, tatty and noisy. The bed was lumpy. It is no way 4 stars - I'd give it 1

Posted by on 21 May 2021

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Comment from Hotel Management

23 May 2021 by r

Dear Valued Guest, We regret to hear that you left our property feeling disappointed. We hope to make it up to you the next time you are in Sydney. Thank you. Regards, Oaks Sydney Hyde Park Suites team

1 out of 5
Oh geez where do I start??? At least they were good at rearranging the booking and the bed was quite nice but the rest of the stuff leaves little to be desired. The TV had a picture so dark I could barely see what I was watching, given covid the cleaning was a bit iffy. The air conditioner was meant to be on the heat setting but sure didn't feel like it sometimes. I realise being close to a busy area you would get some outside noise but not to the point where you may as well be on the street. I've stayed in inner city hotels before so it's not like I am being petty. For me to leave such a scathing review of the place speaks volumes about how bad it was. I won't recommend and I certainly won't stay again.

Posted by on 15 May 2021

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Comment from Hotel Management

17 May 2021 by ru

Dear Valued Guest, We regret to hear that you left our property feeling disappointed and that we did not meet your expectations this time. Rest assured that we will coordinate with the housekeeping team to rectify this issue. We hope to be able to restore your confidence in us the next time you are in Sydney. Thank you and have a good day. Regards, Oaks Sydney Hyde Park Suites team

3 out of 5
Reasonable property located near Hyde Park. I found a dead roach on the floor when we arrived.

Posted by on 6 May 2021

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Comment from Hotel Management

7 May 2021 by r

Dear Valued Guest, Thank you for your feedback. We apologise for the issue you encountered. We will make sure this does not happen again moving forward. Hope to see you again soon. Regards, Oaks Sydney Hyde Park Suites team

2 out of 5
I was given the worst room in the building, with air conditioning ducts and units outside my window. Reception gave me a better room when I asked for one which is positive.

Posted by on 28 Apr. 2021

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Comment from Hotel Management

4 May 2021 by r

Dear Valued Guest, We apologise for your initial experience. We hope to be able to make it up to you next time. Thank you and have a good day. Regards, Oaks Sydney Hyde Park Suites team

5 out of 5

Posted by on 17 Apr. 2021

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Comment from Hotel Management

4 May 2021 by r

Dear Valued Guest, Thank you for your feedback. See you soon! Regards, Oaks Sydney Hyde Park Suites team

5 out of 5
Location and convenience to shops, transport, restaurants & hospital, the view over the park both day & night was beautiful. Staff were friendly and helpful.

Posted by on 9 Apr. 2021

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Comment from Hotel Management

10 Apr. 2021 by r

Dear Valued Guest, Thank you very much for such a great review! We were delighted to hear that you enjoyed your stay and you found our property and its facilities accommodating. Our fully furnished spacious apartments located in the heart of the city provides all the comfort and convenience to all that you need to relax and enjoy your stay, making our property an ideal stop over for your stays. I will be glad to pass on your kind words to our team. We hope to welcome you back to Oaks Hyde Park Plaza in the near future. Warmest regards, Oaks Hyde Park Plaza

5 out of 5

Posted by on 31 Mar. 2021

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Comment from Hotel Management

12 Apr. 2021 by Asif Aslam, Manager

Thank you for your post. It's great to know that you had such a pleasant experience whilst staying at Oaks Hyde Park Plaza and found the location of our property to be convenient for you. We are looking forward to welcoming you back to stay with us the next time you are in Sydney.

About the Oaks Sydney Hyde Park Suites

Location 38 College Street, Darlinghurst, NSW 2010

Property Features

As a guest of Oaks Sydney Hyde Park Suites, you'll find a terrace, laundry facilities, and dry cleaning/laundry services. Public spaces have free WiFi. Oaks Sydney Hyde Park Suites also features limo service, express check-out, and an elevator. Parking is available for a fee. This 4-star Sydney apartment is smoke free.

  • 80 guestrooms or units
  • 17 levels
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Car service
  • Terrace
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Sydney Central Station (1 km / 0.6 mi)
  • Metro station: Museum Station (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Oaks Sydney Hyde Park Suites offers 80 air-conditioned accommodations with hair dryers and irons/ironing boards. Accommodations at this 4-star apartment have kitchenettes with refrigerators, stovetops, and microwaves. Bathrooms include showers and complimentary toiletries. This Sydney apartment provides wireless Internet access for a surcharge.

  • In-room kitchenette
  • Television
  • Refrigerator
  • Microwave
  • Stove
  • Shower
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 49.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, Union Pay, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer. Contactless check-out is available. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitiser
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 1 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: AUD 18.00 per 24-hour period (rates may vary)
  • Self parking fee: AUD 50.00 per day
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyde Park Oaks
  • Oaks Hyde
  • Oaks Hyde Park
  • Oaks Hyde Park Plaza
  • Oaks Hyde Park Plaza Apartment
  • Oaks Hyde Park Plaza Apartment Sydney
  • Oaks Hyde Park Plaza Sydney
  • Oaks Hyde Plaza
  • Oaks Park Plaza
  • Oaks Plaza Hyde Park
  • Hyde Park Plaza Sydney
  • Oaks Hyde Park Plaza Hotel Sydney
  • Park Plaza Sydney
  • Sydney Park Plaza
  • Park Plaza Oaks Hyde
  • Oaks Hyde Park Plaza
  • Oaks Sydney Hyde Park Suites Apartment
  • Oaks Sydney Hyde Park Suites Darlinghurst
  • Oaks Sydney Hyde Park Suites Apartment Darlinghurst

You should know

  • Registered guests are the only ones allowed to be in guestrooms.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.