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3.7 out of 5

"The room we was in needs renovation like everything feels so old. " More

By a verified traveller on Sun 31 Jul 2022

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Hotel Description

Oaks Sydney Hyde Park Suites places you in the center of Sydney, within a short 5-minute stroll of Australian Museum and Hyde Park.

Each apartment features WiFi, a flat-screen TV, and a coffee/tea maker. In-room dining is easy with a kitchenette that comes equipped with a refrigerator, a microwave, and a stovetop. A hair dryer, an iron/ironing board, and free toiletries are also available.

Enjoy the outdoor swimming pool, gym, and sauna. Other amenities include free WiFi in public areas and laundry facilities. There's also the convenience of self parking.

Studio (No Housekeeping)

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$161* Per night/room 29 Aug. - 30 Aug.

Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max

Two Bedroom Executive (No Housekeeping)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Two Bedroom Executive

Bed Count 2 King Beds Maximum Occupancy 5 Max

Executive Studio (No Housekeeping)

Bed Count 1 King Bed Maximum Occupancy 2 Max

One Bedroom Executive (No Housekeeping)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Oaks Sydney Hyde Park Suites ratings based on 855 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Oaks Sydney Hyde Park Suites

Everyone (509) Couples (204) Business (5) Students (1) Family (104) Other (1)
3 out of 5
The room we was in needs renovation like everything feels so old.

Posted by on 31 Jul. 2022

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Comment from Hotel Management

1 Aug. 2022 by Oaks Sydney Hyde Park Suites Team

Hi Katrina, Thank you for taking the time to complete our Guest Satisfaction Survey. Please accept my apologies that your overall experience did not living up to your expectations. I regret that we were unable to meet our high standards during your recent stay. Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward. We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future. Thank you again for choosing to stay with us and for your time in sharing your feedback. Best regards, Oaks Sydney Hyde Park Suites Team

2 out of 5
In much need of a renovation. Photos online make it look sensational then you turn up to an old worn out facility.

Posted by on 17 Jul. 2022

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Comment from Hotel Management

25 Jul. 2022 by Oaks Sydney Hyde Park Suites

Hi Kevin, Thank you for taking the time to complete our Guest Satisfaction Survey. Please accept my apologies that your overall experience did not living up to your expectations. I regret that we were unable to meet our high standards during your recent stay. Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward. We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future. Thank you again for choosing to stay with us and for your time in sharing your feedback. Best regards, Oaks Sydney Hyde Park Suites

1 out of 5
Residents in this building are allowed to smoke and we were situated on a floor that was constantly filled with smoke and inundated our room our whole 3 night stay. All 4 of us had to sleep in the bedroom with the door shut and towel covering the door despite paying for a one bedroom apartment so the kids could sleep on the fold out couch in the living room but the smell was so bad we all had to sleep in the bedroom.

Posted by on 25 Jun. 2022

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Comment from Hotel Management

27 Jun. 2022 by Oaks Sydney Hyde Park Plaza Suites Team

Dear Ella, Thank you for taking the time to complete our Guest Satisfaction Survey. Please accept my apologies that your overall experience did not living up to your expectations. I regret that we were unable to meet our high standards during your recent stay. Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward. We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future. Thank you again for choosing to stay with us and for your time in sharing your feedback. Best regards, Oaks Sydney Hyde Park Plaza Suites Team

2 out of 5
Great position close to public transport cafes and restaurants

Posted by on 18 Jun. 2022

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Comment from Hotel Management

27 Jun. 2022 by Oaks Sydney Hyde Park Plaza Suites Team

Dear Raymond, Thank you for your feedback. Looking forward to welcoming you again. Best regards, Oaks Sydney Hyde Park Plaza Suites Team

4 out of 5
The room itself was quite nice, lovely and modern, everything we needed. Although the shower was a bit weak. The rest of the property was a little run down and old though. And the car park is terrible, a tiny single lane two way path to both enter and exit the tiny car parking spaces.

Posted by , from Canberra on 9 Jun. 2022

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Comment from Hotel Management

16 Jun. 2022 by Oaks Sydney Hyde Park Plaza Suites Team

Dear Malcolm, Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey. We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future. Best regards, Oaks Sydney Hyde Park Plaza Suites Team

4 out of 5
Amazing location, very helpful staff, property is a little bit tired. Rooms are a good size and so value for money this place is good.

Posted by on 7 Jun. 2022

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Comment from Hotel Management

27 Jun. 2022 by Oaks Sydney Hyde Park Suites Team

Dear Jamie, Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey. We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future. Best regards, Oaks Sydney Hyde Park Suites Team

4 out of 5
vey convenience for every things.

Posted by on 9 May 2022

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Comment from Hotel Management

18 May 2022 by Oaks Sydney Hyde Park Team

Hi Pises, Good day! We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future. Best regards, Oaks Sydney Hyde Park Team

5 out of 5
A great space in a fantastic position to get anywhere.

Posted by on 13 Apr. 2022

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Comment from Hotel Management

2 May 2022 by Oaks Sydney Hyde Park Team

Hi, Thank you for your feedback. We highly appreciate it. We are glad that you have enjoyed your stay with us. Looking forward to having you stay with us again. Best regards, Oaks Sydney Hyde Park Team

1 out of 5
Noisy air conditioning, door keycards don’t always work, room and amenities need to be painted, false advertising the room looked nothing like what I booked online. Overall would never go back to that hotel.

Posted by on 11 Apr. 2022

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Comment from Hotel Management

2 May 2022 by Oaks Sydney Hyde Park Team

Hi , Thank you for your feedback. We are sorry to hear about your experience during your stay with us. Your feedback about the property is duly noted and rest assured it will reach to the right department. Best regards, Oaks Sydney Hyde Park Team

5 out of 5

Posted by on 9 Apr. 2022

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About the Oaks Sydney Hyde Park Suites

Location 38 College Street, Darlinghurst, NSW 2010

Property Features

Oaks Sydney Hyde Park Suites offers its guests an outdoor pool, a sauna, and a fitness center. WiFi is free in public spaces. Oaks Sydney Hyde Park Suites also features laundry facilities, dry cleaning/laundry services, and limo service. For a fee, parking is available. This 4-star Sydney apartment is smoke free.

  • 80 guestrooms or units
  • 17 levels
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Car service
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Sydney Central Station (1 km / 0.6 mi)
  • Metro station: Museum Station (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Oaks Sydney Hyde Park Suites offers 80 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations at this 4-star apartment have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers and complimentary toiletries. In-room wireless Internet access is available for a surcharge. Flat-screen televisions are featured in guestrooms. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

  • In-room kitchenette
  • Flat-screen television
  • Refrigerator
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible
  • Wardrobe or closet

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 49.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, Union Pay, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless check-out is available. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Smoke detector
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Property does not require health documentation at check-in

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 1 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: AUD 18.00 per 24-hour period (rates may vary)
  • Self parking fee: AUD 50.00 per day
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyde Park Oaks
  • Oaks Hyde
  • Oaks Hyde Park
  • Oaks Hyde Park Plaza
  • Oaks Hyde Park Plaza Apartment
  • Oaks Hyde Park Plaza Apartment Sydney
  • Oaks Hyde Park Plaza Sydney
  • Oaks Hyde Plaza
  • Oaks Park Plaza
  • Oaks Plaza Hyde Park
  • Hyde Park Plaza Sydney
  • Oaks Hyde Park Plaza Hotel Sydney
  • Park Plaza Sydney
  • Sydney Park Plaza
  • Park Plaza Oaks Hyde
  • Oaks Hyde Park Plaza
  • Oaks Sydney Hyde Park Suites Apartment
  • Oaks Sydney Hyde Park Suites Darlinghurst
  • Oaks Sydney Hyde Park Suites Apartment Darlinghurst

You should know

  • Registered guests are the only ones allowed to be in guestrooms.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.