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4.2 out of 5

"Large studio room compared to other motel hotel room more spacious,staff friendly " More

By a verified traveller on Fri 02 Jul 2021

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Hotel Description

A luxury stay in the heart of Sydney awaits you at Mantra Parramatta. You'll be within a 20-minute walk of Parramatta Park and 1.9 km (1.2 mi) from Bankwest Stadium. Highlights at this romantic aparthotel include a restaurant, an outdoor swimming pool, and in-room kitchenettes.

Each apartment is individually furnished and features a TV with cable channels, along with free WiFi, a coffee/tea maker, and free newspapers. A kitchenette comes with a refrigerator and a microwave, a minibar provides refreshments, and 24-hour room service is also available. A hair dryer, an iron/ironing board, and a desk are also available.

The restaurant, Social House Dining & Bar, is open for breakfast, lunch, and dinner. Social House Dining & Bar is the aparthotel's own bar. Enjoy the gym, Turkish bath/hammam, spa tub, and sauna. Additionally, you'll find free WiFi in public areas and laundry facilities. Buffet breakfast is available daily between 7 AM and 9:30 AM. There's also the convenience of self parking.

With a stay at this 4.5-star Parramatta aparthotel, you'll be 2.1 km (1.3 mi) from Rosehill Gardens Racecourse and 2.6 km (1.6 mi) from University of Western Sydney Parramatta Campus.

Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$136* Per night/room 24 Oct. - 25 Oct.

One Bedroom Apartment - Weekly Housekeeping

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Executive Spa Studio (Weekly Housekeeping)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Business Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max

One Bedroom Spa Apartment

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Studio (Weekly Housekeeping)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Mantra Parramatta ratings based on 972 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mantra Parramatta

Everyone (532) Couples (263) Business (5) Family (156) Other (1)
5 out of 5
Large studio room compared to other motel hotel room more spacious,staff friendly

Posted by on 2 Jul. 2021

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Comment from Hotel Management

15 Jul. 2021 by .

Thank you for taking the time to write a review! We hope to see you back with us soon!

2 out of 5

Posted by on 20 Jun. 2021

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2 out of 5

Posted by on 30 May 2021

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5 out of 5

Posted by on 24 May 2021

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2 out of 5
Very handy to Paramatta CBD an Shopping Centre but no room service for the 3 days been a hotel accomodations we should have the options on the room service.

Posted by on 16 May 2021

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Comment from Hotel Management

21 May 2021 by Andrew

Hi, Thanks for leaving a review. Due to COVID-19, we have suspended food and beverage in the hotel. We expect this to resume soon. Regards

5 out of 5
Very close to station, restaurants, shopping & the Australian College of Nursing for a course I was doing. Lovely big Studio with a bath & well supplied kitchenette. Would definitely stay here again.

Posted by on 8 May 2021

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Comment from Hotel Management

21 May 2021 by Andrew

Hi, Thanks for taking the time to leave a review. I am glad you enjoyed the hotel location and the bath. We would love to welcome you back very soon. Regards

5 out of 5
Paying for parking in there facilities

Posted by on 18 Apr. 2021

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Comment from Hotel Management

21 May 2021 by Andrew

Hi, Thanks for leaving a review. We look forward to seeing you again soon.

5 out of 5

Posted by on 11 Apr. 2021

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Comment from Hotel Management

21 May 2021 by Andrew

Hi, Thanks for leaving a review. We look forward to seeing you again soon. Regards

2 out of 5
The room was not clean at all. There was hair on the tiles in the shower not from us. We paid extra for kitchenette and it didn’t even have a toaster. Room was very small. The paint was chipping off the walls and the bed head had a disgusting stain on it. Couldn’t put aircon on as it made a terrible noise. Can’t say I would be staying there ever again! Worst experience I’ve had in staying in a accomodation.

Posted by on 11 Apr. 2021

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Comment from Hotel Management

21 May 2021 by Andrew

Hi, Thanks for leaving a review. I am sorry to hear that the room did not meet your expectations on this occasion, this is not the usual high standards we expect. I have passed your comments onto our team to investigate. We look forward to seeing you again soon. Regards

2 out of 5
Curtain broken, no food or drinking water onsite, no information to help you find local meals etc. overheated

Posted by on 30 Mar. 2021

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Comment from Hotel Management

8 Apr. 2021 by Mantra Parramatta Team

Hello, Thank you for taking the time to tell us about your experience at the Mantra Parramatta. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We have taken your feedback on board and will ensure it is used to focus our efforts in the areas we can do better.

Property Features

As a guest of Mantra Parramatta, you'll find an outdoor pool, a spa tub, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this aparthotel measures 2336 square feet (217 square meters) and includes conference space. The luxury Mantra Parramatta also features multilingual staff, concierge services, and complimentary newspapers in the lobby. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4.5-star Sydney aparthotel is smoke free.

  • 231 guestrooms or units
  • 16 levels
  • 2 buildings
  • 2336 sq ft of conference space
  • 217 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Sydney Parramatta Station (0.4 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Mantra Parramatta offers 231 accommodations with minibars and complimentary newspapers. Each accommodation is individually furnished. Cable television is provided. Accommodations at this 4.5-star aparthotel have kitchenettes with refrigerators, microwaves, cookware/dishes/utensils, and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers. This Sydney aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

  • In-room kitchenette
  • Minibar
  • In-room dining (24 hours)
  • Television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Kitchenware
  • Shower
  • Newspapers (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 9:30 AM.

Social House Dining & Bar - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Social House Dining & Bar - Onsite bar.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 16 and up.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place and guests are provided with hand sanitizer. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 24 hours between bookings. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 16 and up. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels). This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Debit cards
  • Staffed front desk
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Protective clothing is available for guests
  • Masks are available for guests
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • gap period enforced between guest stays 24 hours
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)
  • Guests must provide health documentation
  • Guests must provide proof of COVID-19 vaccination
  • Minimum age for proof of COVID-19 vaccination requirement: 16

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 25 per person (approximately)
  • Fee for in-room wireless Internet: AUD 25 per night (rates may vary)
  • Fee for wireless Internet in public areas: AUD 25 per 24-hour period (rates may vary)
  • Covered self parking fee: AUD 18.00 per day
  • Credit card charges are subject to a surcharge of 3.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mantra Apartment Parramatta
  • Mantra Parramatta
  • Parramatta Mantra
  • Mantra Hotel Parramatta
  • Mantra Parramatta Hotel Parramatta
  • Mantra Parramatta Apartment
  • Mantra Parramatta Aparthotel
  • Mantra Parramatta Parramatta
  • Mantra Parramatta Aparthotel Parramatta
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.