4.3 out of 5

"Easy access to shops and transport, great service, clean rooms and good breakfast buffet " More

By a verified traveller on Tue 14 Aug 2018

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Hotel Description

A luxury stay in the heart of Parramatta awaits you at Mantra Parramatta. You'll be 1.3 km (0.8 mi) from Parramatta Park and 2 km (1.2 mi) from Rosehill Gardens Racecourse. Highlights at this romantic property include a restaurant, an outdoor swimming pool, and in-room kitchenettes.

You can enjoy a TV with cable channels, and each apartment features WiFi, a coffee/tea maker, and free newspapers. A kitchenette comes with a fridge and a microwave, a minibar provides refreshments, and 24-hour room service is also available. A hairdryer, a phone, and an iron/ironing board are also available.

The restaurant, Social House Dining & Bar, is open for breakfast, lunch, and dinner. Social House Dining & Bar is the apartment's own bar. Enjoy the fitness centre, Turkish bath/hammam, spa tub, and sauna. 2336 square feet (217 square metres) of event facilities include conference rooms, and other business amenities include a 24-hour business centre. Additionally, you'll find WiFi in public areas and laundry facilities. Buffet breakfast is available daily between 7 AM and 9:30 AM. There's also the convenience of self parking.

Attractions within a 15-minute drive of this 4.5-star Parramatta property include Qudos Bank Arena and University of Western Sydney Parramatta Campus.

Studio

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$144 per night

One Bedroom Apartment - Unserviced

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Business Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio - Unserviced

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

One Bedroom Executive Spa

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

One Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Mantra Parramatta ratings based on 1,031 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mantra Parramatta

Everyone (559) Couples (303) Business (5) Family (158) Other (1)
5 out of 5
Good friendly service. Clean rooms. Staffs are friendly .

Posted by on 14 Feb. 2019

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1 out of 5
Terrible property, unhelp safe, dirty rooms with female hair all in towels, spa was colder then pool, had to change rooms twice in one night, aircon doesn’t work or makes loud noise

Posted by on 10 Feb. 2019

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4 out of 5
Good location close to public transport, tidy, bath big enough for two.

Posted by on 3 Feb. 2019

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5 out of 5
pleasant staff and courteous on arrival,explained everything politely and sincerely,would go back again.

Posted by on 27 Jan. 2019

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5 out of 5
Polite and efficient staff on checking in and out. The room was enormous and well equiped. Overall, value for money was excellent and I’d definitely make the Mantra my first choice when staying in Parramatta.

Posted by on 22 Jan. 2019

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Comment from Hotel Management

23 Jan. 2019 by Anshuman Sharma

Hello Anonymous, Thank you for taking the time to write about your experience at Mantra Parramatta and providing such a good feedback. It was pleasing to read the comments about your stay and I look forward to welcoming you back soon. Kind Regards Anshuman Sharma Assistant Manager Front Office Mantra Parramatta

4 out of 5
I have never stayed at the mantra before, everything and staff were great. Only thing I could fault is parking to stay there was $18, should be free as already paid for room. Maybe would have been ok if they had told me beforehand. I usually stay at the Mercure no parking fees there! Maybe should rethink the cost!!! Also tiles on the floor of bathroom are very slippery when wet which would be an OH & S issue.

Posted by on 21 Jan. 2019

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1 out of 5
The staff only besides one person who was really helpful and kind with assistance other than that were horrible and rude and honestly acted like they could care less even the look on their face was a disgust look and gave attitude , I forgot my room number and could not find my key to get back into parking so I had to get out of my car go inside and ask them to let me in and he was not going to let me in as I forgot my room number even though I had my ID and account and room info in their settings also they seen me check in , attitude he told me why don’t you know your room number as he had a Disgusted look on his face Pictures are definitely deceiving looked barely like the photos, bathroom was horrible and unclean !! Bath/shower was horrible and almost broken off its hinge Also wanted to add the next day my whole body flared up in itchy red bites which has NEVER happened at any hotel I’ve stayed in, so I was definitely right about the cleanliness as you could even smell it hadn’t been cleaned properly!!! My skin looks terrible I have taken pictures of my skin , will never visit here again was a terrible night as everything that could possibly go wrong , Did !

Posted by on 19 Jan. 2019

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4 out of 5
Walking distance to Westfield and good cafes. The staff were Lovely

Posted by on 18 Jan. 2019

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Comment from Hotel Management

23 Jan. 2019 by Anshuman Sharma

Hello Anonymous, Thank you very much for your feedback. We appreciate you taking the time to leave a review about your experience. It is pleasing to read about your comments in regards to the staff members. I look forward to welcoming you back. Kind Regards Anshuman Sharma Assistant Manager Front Office Mantra Parramatta

5 out of 5
In room kitchenette is excellent not to mention other hotel facilities available such a pool, restaurant gyms location is also perfectly good 5 mins walk to public transport

Posted by on 5 Jan. 2019

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5 out of 5
The room exceeded my expectations, had everything you could want and more , on site secure parking ,we had an awesome view of the city from the 12th floor , very friendly staff, close to public transport and shopping center.

Posted by on 2 Jan. 2019

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Comment from Hotel Management

23 Jan. 2019 by Anshuman Sharma

Hello Anonymous, Thank you very much for taking the time to review your experience. I am very happy to read you comments about the stay indicating that you thoroughly enjoyed it. We look forward to your next great stay at Mantra Parramatta soon. Kind Regards Anshuman Sharma Assistant Manager Front Office Mantra Parramatta

Renovations + Closures

The following facilities are closed for Christmas Day (25 December) and Christmas Eve (24 December):

  • Bar/lounge

Property Features

As a guest of Mantra Parramatta, you'll find an outdoor pool, a spa tub, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is available in public spaces for a fee. You'll find a 24-hour business centre on site. Event space at this apartment measures 2336 square feet (217 square metres) and includes conference rooms. The luxury Mantra Parramatta also features multilingual staff, concierge services, and complimentary newspapers in the lobby. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4.5-star Parramatta apartment is smoke free.

  • 231 guestrooms or units
  • 16 levels
  • 2 buildings
  • 2336 sq ft of conference space
  • 217 sq. m of conference space
  • Dining venue
  • Bar or lounge
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Concierge
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Sydney, NSW (SYD-Kingsford Smith Intl.) (27.5 km / 17.1 mi)
  • Train station: Parramatta Station (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Mantra Parramatta offers 231 forms of air-conditioned accommodation with minibars and free newspapers. Cable televisions are provided. Accommodation at this 4.5-star apartment has kitchenettes with fridges, microwaves, kitchenware and utensils and coffee/tea makers. Bathrooms include a shower, complimentary toiletries and a hairdryer. This Parramatta apartment provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains.

  • In-room kitchenette
  • Minibar
  • In-room dining (24 hours)
  • Television
  • Cable channels
  • Fridge
  • Microwave
  • Coffee maker
  • Kitchenware
  • Shower
  • Newspapers (free)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 9:30 AM.

Social House Dining & Bar – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Social House Dining & Bar – On-site bar.

24-hour room service is available.

Hotel Policies

Check-in

  • Minimum check-in age is 18

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 10 per night.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • 24-hour check-in

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 25 per person (approximately)
  • Fee for in-room wireless Internet: AUD 25 per night (rates may vary)
  • Fee for wireless Internet in public areas: AUD 25 per 24-hour period (rates may vary)
  • Self-parking fee: AUD 18.00 per day
  • Crib (infant bed) fee: AUD 10 per night
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mantra Parramatta Apartment
  • Mantra Parramatta
  • Mantra Parramatta Hotel Parramatta
  • Mantra Hotel Parramatta