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4.2 out of 5

"being asked to download an app at the counter to become a member after driving 5 hrs. an email with the app link prior to arrival would of been much e ... " More

By a verified traveller on Sat 25 Mar 2023

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Hotel Description

A luxury stay in the heart of Sydney awaits you at Mantra Parramatta. Within a 5-minute stroll you'll find Westfield Parramatta Shopping Centre and Parramatta Park within a 15-minute walk. Highlights at this aparthotel include an outdoor swimming pool, and in-room kitchenettes and free WiFi.

You can enjoy a TV with cable channels, and each apartment features a coffee/tea maker, free newspapers, and a hair dryer. In-room dining is easy with a kitchenette that comes equipped with a refrigerator and a microwave. An iron/ironing board, a desk, and free toiletries are also available. Weekly housekeeping is available.

Enjoy the gym, spa tub, and sauna. 2336 square feet (217 square meters) of event facilities include conference space, and other business amenities include a business center. Added amenities include free WiFi in public areas and laundry facilities. There's also the convenience of self parking.

Attractions within a 30-minute drive of this 4.5-star Parramatta aparthotel include Circular Quay and Sydney Harbour Bridge.

Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$199* Per night/room 31 Mar. - 1 Apr.

One Bedroom Apartment - Weekly Housekeeping

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Executive Spa Studio (Weekly Housekeeping)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Business Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max

One Bedroom Spa Apartment

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Studio (Weekly Housekeeping)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Mantra Parramatta ratings based on 1,027 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mantra Parramatta

Everyone (550) Couples (285) Business (5) Family (166) Other (1)
4 out of 5
being asked to download an app at the counter to become a member after driving 5 hrs. an email with the app link prior to arrival would of been much easier. i did want to become a member but it was a hassle, you would get a higher success rate if the experience of becoming a member was also as enjoyable as the benefits it offers.

Posted by on 25 Mar. 2023

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5 out of 5
I have a nice stay at the Mantra, the breakfast area is great and the price is very good. We ha a king bed which i found very hard and a bit uncomfortable, but everything else was excellent.

Posted by on 22 Mar. 2023

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2 out of 5
The building has not been kept well, tv’s are old everything needs an upgrade.

Posted by on 19 Mar. 2023

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4 out of 5
Shower was amazing. Staff were perfect. I was on the 1st floor so street noise was an issue but not major.

Posted by on 16 Mar. 2023

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3 out of 5
Air conditioning not working, one fan supplied, In room Phone not working

Posted by on 5 Mar. 2023

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4 out of 5
We booked for a queen bed and recieved 2 double beds instead.

Posted by on 5 Mar. 2023

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4 out of 5

Posted by on 5 Mar. 2023

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1 out of 5
Way to expensive for what you get.

Posted by on 3 Mar. 2023

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2 out of 5
No restaurants No wifi unless you pay no tea bags took3 hrs for staff to deliver nothing in the fridge phone reception very poor

Posted by on 1 Mar. 2023

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2 out of 5
Airconditioning in room did not work and was extremely loud. Room keys did not work to get back into room two days in a row. Asked for twin beds or a rollaway bed and didnt get either. Had to pay extra for wifi despite expensive rate of room. Room did not get serviced despite putting sign on door first thing in the morning. No water pressure in shower. Disappointing considering price. Very convenient location though and staff were friendly.

Posted by on 28 Feb. 2023

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Renovations + Closures

The following facilities are closed on Christmas Eve and Christmas Day:

  • Bar/lounge

Property Features

As a guest of Mantra Parramatta, you'll find an outdoor pool, a spa tub, a sauna, and a fitness center. WiFi is free in public spaces. You'll find a business center on site. Event space at this aparthotel measures 2336 square feet (217 square meters) and includes conference space. A terrace, multilingual staff, and a garden are also featured at the luxury Mantra Parramatta. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4.5-star Sydney aparthotel is smoke free.

  • 231 guestrooms or units
  • 16 levels
  • 2 buildings
  • 2336 sq ft of conference space
  • 217 sq m of conference space
  • Business facilities
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Concierge
  • Terrace
  • Garden
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , High-speed internet access , Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Sydney Parramatta Station (0.4 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Mantra Parramatta offers 231 accommodations with complimentary newspapers and coffee/tea makers. Cable television is provided. Accommodations at this 4.5-star aparthotel have kitchenettes with refrigerators, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers. This Sydney aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

  • In-room kitchenette
  • Television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Kitchenware
  • Shower
  • Housekeeping (weekly)
  • Newspapers (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible
  • Desk chair

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place and guests are provided with hand sanitizer. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels). This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Protective clothing is available for guests
  • Masks are available for guests
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • gap period enforced between guest stays 24 hours
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)
  • Guests must provide health documentation

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: AUD 18.00 per day
  • Credit card charges are subject to a surcharge of 3.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mantra Apartment Parramatta
  • Mantra Parramatta
  • Parramatta Mantra
  • Mantra Hotel Parramatta
  • Mantra Parramatta Hotel Parramatta
  • Mantra Parramatta Apartment
  • Mantra Parramatta Aparthotel
  • Mantra Parramatta Parramatta
  • Mantra Parramatta Aparthotel Parramatta

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

  • UNESCO Sustainable Tourism Pledge
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.