"The Fullerton Hotel is a great place to stay in the centre of Sydney. It is convenient to shops and theatre. The staff were great and we had a lovely
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A luxury stay in the heart of Sydney awaits you at The Fullerton Hotel Sydney. Within steps you'll find Theatre Royal and Pitt Street Mall. Highlights at this hotel include a full-service spa, a restaurant, and a 24-hour gym.
The restaurant, The Place, is open for breakfast, lunch, and dinner. The Bar is the hotel's own lobby lounge, serving drinks along with lunch and light fare. 22604 square feet (2100 square meters) of event facilities include conference space, and other business amenities include a business center. Other amenities include free WiFi in public areas, a gym, and a coffee shop/cafe. Each morning full breakfast is served between 6:00 AM and 11:00 AM. There's also the convenience of self parking.
Sights within a 10-minute walk of this 5-star Sydney Central Business District hotel include Sydney Tower and Hyde Park Barracks Museum.
The Fullerton Hotel Sydney ratings based on 266 Verified Reviews
Review Summary
4.5
out of 5
4.5 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.5 out of 5.0
Room comfort0.0 out of 5.0
Hotel condition4.5 out of 5.0
Guest reviews for The Fullerton Hotel Sydney
Everyone (112)Couples (91)Family (48)
5 out of 5
Will visit again.
Posted by Christopher on 24 Mar. 2023
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Comment from Hotel Management
26 Mar. 2023
by Rob Weeden - General Manager, The Fullerton Hotel
Thank you for your rating and choosing to stay with us. We look forward to welcoming you back.
5 out of 5
The Fullerton Hotel is a great place to stay in the centre of Sydney. It is convenient to shops and theatre. The staff were great and we had a lovely pre-theatre dinner special for $45pp in the Place restaurant. We really enjoyed our stay
Posted by Bronwyn on 23 Mar. 2023
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Comment from Hotel Management
24 Mar. 2023
by Rob Weeden - General Manager, The Fullerton Hotel
Dear BronwynThank you so much for joining us and sharing your experience. Wonderful to have you with us.
5 out of 5
Excellent hotel.
Posted by Gerald on 22 Mar. 2023
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Comment from Hotel Management
24 Mar. 2023
by Rob Weeden - General Manager, The Fullerton Hotel
Excellent - thank you so much Gerald.
4 out of 5
Service was variable. Sometimes excellent, oftentimes small things were missed.
Posted by Barry on 20 Mar. 2023
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Comment from Hotel Management
21 Mar. 2023
by Rob Weeden - General Manager, The Fullerton Hotel
Dear BarryIt's the little things that make a difference, we absolutely agree. Practice makes perfect - Great to have you with us.
5 out of 5
Service was wonderful! Very eilling to accommodate anything we needed.
Perhaps a menu update would be good as there wasnt many options for dietary needs.
The buffet breakfast was excellent as was the service there.
Posted by Dominique Steve on 15 Mar. 2023
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Comment from Hotel Management
15 Mar. 2023
by Rob Weeden - General Manager, The Fullerton Hotel
Dear DominiqueThank you so much for the lovely comments and for choosing to stay with us.The team and I look forward to welcoming you back.
2 out of 5
Both the aircon and the water temperature were broken. Spoke with reception and had the engineer come twice but both still broken. Didn’t really sleep well during my stay due to the heat.
Room service cheese platter had stale crackers.
When we arrived the toilet was full of toilet paper (assuming it was from cleaning) and needed to be flushed.
The only positive from the stay was cleaning staff were very friendly and helpful.
Posted by Daniel on 13 Mar. 2023
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Comment from Hotel Management
14 Mar. 2023
by Rob Weeden - General Manager, The Fullerton Hotel
Dear DanielThank you for choosing to stay with us, we are glad that you did. I have noted your feedback relating to the AC, hot water and in-room dining and have already shared with the respective department and note that they are already in contact with you.We are sorry that you have not enjoyed all aspects of your stay and please know that the team and I value all feedback both constructive and also the subjective, it assists us to build a superior product.We absolutely look forward to welcoming you back.
5 out of 5
Excellent
Posted by Stewart on 12 Mar. 2023
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Comment from Hotel Management
12 Mar. 2023
by Rob Weeden - General Manager, The Fullerton Hotel
Excellent! Thank you so much Stewart. We look forward to welcoming you back.
5 out of 5
Excellent first stay experience from the check in staff to the executive lounge staff and facilities. I think we have found our new favorite stay in Sydney CBD.
Posted by Rick on 12 Mar. 2023
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Comment from Hotel Management
12 Mar. 2023
by Rob Weeden - General Manager, The Fullerton Hotel
Thank you Rick, We are delighted that you enjoyed your stay with us. Thank you, it was great to have you with us.We very much look forward to welcoming you back at the next opportunity.
5 out of 5
Beautifully restored great location amazing
Posted by Michael on 5 Mar. 2023
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Comment from Hotel Management
12 Mar. 2023
by Rob Weeden - General Manager, The Fullerton Hotel
Wonderful to have you with us Michael and thank you for the lovely comments.We look forward to welcoming you back on your next visit to Sydney.
5 out of 5
Location, friendly staff
Posted by Colleen on 1 Mar. 2023
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Comment from Hotel Management
3 Mar. 2023
by Rafael, Fullerton Express Agent
Dear Colleen,We are glad you enjoyed your stay at the hotel. We look forward to seeing you as our guest in the future.
The Fullerton Hotel Sydney offers its guests a full-service spa and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Event space at this hotel measures 22604 square feet (2100 square meters) and includes conference space. Spa services, tour/ticket assistance, and multilingual staff are also featured at the luxury The Fullerton Hotel Sydney. Parking is available for a fee. This 5-star Sydney hotel is smoke free.
416 guestrooms or units
31 levels
2 buildings
22604 sq ft of conference space
2100 sq m of conference space
Built in 1999
Business facilities
Conference space
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-out
Staff is multilingual
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Newspapers in lobby (free)
Onsite shopping
Bellhop
Elevator
No smoking on site
Bar or lounge
Coffee shop
Dining venue
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Self parking (surcharge)
Transport
Train station: Sydney Circular Quay Station (1.5 km / 1 mi)
Metro station: Martin Place Station (0.3 km / 0.2 mi)
Parking: Self parking available for a surcharge
Room Amenities
The Fullerton Hotel Sydney offers 416 accommodations with DVD players and minibars. A pillow menu is available. 37-inch Smart televisions come with digital channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary newspapers. Housekeeping is provided daily.
Deep soaking tub
Minibar
In-room dining (limited hours)
Smart television
Digital channels
DVD player
Coffee maker
Pillow options
Separate shower and tub
Cribs (free)
Rollaway beds (surcharge)
Housekeeping (daily)
Newspapers (free)
Hair dryer
Safe
Bathrobes
Toiletries (free)
Telephone
Iron and ironing board
Desk
Climate control (air conditioning)
Ensuite bathroom
Connecting rooms available
Wardrobe or closet
Desk chair
Food & Drink
For a fee, guests can enjoy full breakfast daily from 6:00 AM to 11:00 AM.
The Place - This restaurant serves breakfast, lunch, and dinner.
The Bar - This lobby lounge serves lunch and light fare. Open daily.
Room service (during limited hours) is available.
Nearby Activities
Recreational amenities at the hotel include a 24-hour fitness center.
Guests under 14 years old are not allowed in the fitness facility.
Spa Services
Massages
Hotel Policies
Check-in
Check-in time starts at 3:00 PM
Minimum check-in age is: 18
Check-in time ends at anytime
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
Rollaway/extra beds are available for AUD 80.00 per night.
Free cribs (infant beds)!
Pet Policy
No pets allowed, but service animals are welcome
Policies
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for lunch and dinner, and also through room service. Enhanced food service safety measures are in place. This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).
Children stay free
Parking height restrictions apply
Service animals are allowed
Service animals are exempt from fees/restrictions
Number of children who can stay for free – 2
Debit cards
UnionPay
Staffed front desk
Smoke detector
Children stay free: Maximum age 12
Credit card pre-authorisation
Property is cleaned with disinfectant
Staff wear personal protective equipment
Protective clothing is available for guests
Masks are available for guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Social distancing measures are in place
Contactless check-in is available
Property confirms they are implementing enhanced cleaning measures
Individually wrapped food options are available
Individually wrapped food options are available for lunch
Individually wrapped food options are available for dinner
Individually wrapped food options are available through room service
No gap period between guests' stays
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Guest accommodation is sealed after cleaning
Electrostatic spray is used for disinfection
Cashless transactions are available
Masks are not compulsory at the property
Contactless food service / room service is available
Reservation is not required for facilities on site
Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)
Mobile key entry is not available
Food service has been amended for enhanced safety
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for full breakfast: approximately AUD 45 per person
Secured self parking fee: AUD 68 per night (in/out privileges)
Nearby parking fee: AUD 25 per night (656 ft away)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: AUD 80.00 per night
Credit card charges are subject to a surcharge of 1.5 percent
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Sydney Westin
Westin Hotel Sydney
Westin Sydney
Westin Sydney Hotel
Westin Sydney Hotel Sydney
The Westin Sydney
The Fullerton Sydney Sydney
The Fullerton Hotel Sydney Hotel
The Fullerton Hotel Sydney Sydney
The Fullerton Hotel Sydney Hotel Sydney
You should know
Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
Awards & Affiliations
The property is a member of Preferred Hotels & Resorts.
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Frequently Asked Questions
The Fullerton Hotel Sydney offers free cancellation on select room rates. Check out the cancellation policy for more info.
The Fullerton Hotel Sydney uses enhanced cleaning measures, offers contactless check-in, and ensures social distancing. Sanitization practices of Bureau Veritas (third-party expert - Global) are followed. Contactless room service is available and guest accommodations are sealed after cleaning.
Yep, The Fullerton Hotel Sydney has a secured self car park with in/out privileges for AUD 68 per night.
The closest beach to The Fullerton Hotel Sydney is Bondi Beach (6.8 km).
Yep, Endota Spa is available for guests. You'll enjoy services like massages.
Romance packages and a lounge bar, as well as deep-soaking baths in the guestrooms, all help set the scene for a romantic weekend at The Fullerton Hotel Sydney.
You bet! With amenities like laundry facilities, as well as free infant beds in the guestrooms, it's no surprise The Fullerton Hotel Sydney is a hit with families.
No, but there are deep soaking bathtubs in the guestrooms.
You bet, full breakfast is available daily between 6:00 AM and 11:00 AM.
No, The Fullerton Hotel Sydney does not offer an airport shuttle service.
Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.
Check-in begins at 3:00 PM. Check-out time is 11 AM.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
