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4.7 out of 5

"Beautiful hotel, great service. One of the best in Sydney. " More

By a verified traveller on Fri 27 Mar 2020

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Hotel Description

A luxury stay in the heart of Sydney awaits you at The Fullerton Hotel Sydney. You'll be within steps of Pitt Street Mall and within a short 5-minute stroll of Sydney Tower. Highlights at this hotel include a full-service spa, a restaurant, and a bar/lounge.

All 416 rooms feature TVs with DVD players, and you can enjoy free WiFi, separate bathtubs and showers, and free newspapers. Minibars provide refreshments, and 24-hour room service is also available. Nice touches to enhance your stay include soaking tubs, bathrobes, and free toiletries. Additionally, safes, hair dryers, and phones are available.

The restaurant, The Place, is open for breakfast, brunch, lunch, and dinner. The Bar is the hotel's own lobby lounge, serving drinks along with breakfast and lunch. 22604 square feet (2100 square meters) of event facilities include conference space, and other business amenities include a business center. Other amenities include free WiFi in public areas, a fitness center, and a coffee shop/café. Each morning cooked-to-order breakfast is served between 7:00 AM and 11:00 AM. There's also the convenience of self parking.

Places within a 15-minute walk of this 5-star Sydney Central Business District hotel include SEA LIFE Sydney Aquarium and Art Gallery of New South Wales.

Superior Room, 1 King Bed, Tower

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$241* Per night/room 2 Oct. - 3 Oct.

Premium Room, 1 King Bed, Tower

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 2 Double Beds, Tower

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed (Heritage)

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Fullerton Hotel Sydney ratings based on 73 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Fullerton Hotel Sydney

Everyone (32) Couples (27) Family (9)
5 out of 5

Posted by on 28 Sep. 2020

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5 out of 5

Posted by on 5 Sep. 2020

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Comment from Hotel Management

11 Sep. 2020 by Mark Burns

Thank you for sharing your feedback following you stay with us. We are delighted to receive your review and thank you for choosing The Fullerton Hotel Sydney! My team and I look forward to welcoming you back soon. Kind regards, Mark Burns General Manager

5 out of 5
Beautiful hotel, great service. One of the best in Sydney.

Posted by , from Seattle, WA on 27 Mar. 2020

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Comment from Hotel Management

30 Mar. 2020 by Mark Burns

Dear Jake, My team and I thank you for reviewing your visit experience, and look forward to the opportunity of welcoming you back to The Fullerton Hotel Sydney! Kind regards, Mark Burns General Manager

5 out of 5

Posted by on 15 Mar. 2020

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Comment from Hotel Management

18 Mar. 2020 by Mark Burns

Thank you for sharing your feedback following you stay with us. We are delighted to receive your review and thank you for choosing The Fullerton Hotel Sydney! My team and I look forward to welcoming you back soon. Kind regards, Mark Burns General Manager

5 out of 5
The Fullerton is a classy, elegant and beautiful hotel. My absolute favourite in Sydney!

Posted by , from Bundanoon on 13 Mar. 2020

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Comment from Hotel Management

18 Mar. 2020 by Mark Burns

Dear Nicky, We are delighted to receive your review and thank you for loyalty! Please rest assured that your kind words were gladly conveyed to the team, and we look forward to welcoming you back to your home away from home soon. Kind regards, Mark Burns General Manager

5 out of 5
I love the proximity to public transport. It is also an easy walk to the many of the great must see places in Sydney. The ambience of the hotel is beautiful and just a great place to stay.

Posted by on 8 Mar. 2020

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Comment from Hotel Management

18 Mar. 2020 by Mark Burns

Thank you for sharing your experience, and for the preference! We look forward to welcoming you back to The Fullerton Hotel Sydney. Kind regards, Mark Burns General Manager

4 out of 5

Posted by on 8 Mar. 2020

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Comment from Hotel Management

18 Mar. 2020 by Mark Burns

Thank you for sharing your feedback following you stay with us. We are delighted to receive your review and thank you for choosing The Fullerton Hotel Sydney! My team and I look forward to welcoming you back soon. Kind regards, Mark Burns General Manager

5 out of 5
Charm and charm and service. Amenities excellent décor fabulous the smiles of the staff.

Posted by on 8 Mar. 2020

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Comment from Hotel Management

18 Mar. 2020 by Mark Burns

We are delighted to receive your review and thank you for choosing The Fullerton Hotel Sydney! My team and I look forward to welcoming you back soon. Kind regards, Mark Burns General Manager

5 out of 5
Modern hotel, with a genuine feel of older architecture. Staff are very welcoming and pleasant in every way

Posted by on 8 Mar. 2020

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Comment from Hotel Management

18 Mar. 2020 by Mark Burns

My team and I thank you for reviewing your visit experience, and look forward to the opportunity of welcoming you back to The Fullerton Hotel Sydney! Kind regards, Mark Burns General Manager

5 out of 5
Great location, excellent room and amenities. Will stay again

Posted by on 7 Mar. 2020

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Comment from Hotel Management

18 Mar. 2020 by Mark Burns

Thank you for sharing your feedback following you stay with us. We are delighted to receive your review and thank you for choosing The Fullerton Hotel Sydney! My team and I look forward to welcoming you back soon. Kind regards, Mark Burns General Manager

About the The Fullerton Hotel Sydney

Location 1 Martin Place, Sydney, NSW 2000

Property Features

The Fullerton Hotel Sydney offers its guests a full-service spa and a fitness center. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Event space at this hotel measures 22604 square feet (2100 square meters) and includes conference space. Tour/ticket assistance, multilingual staff, and concierge services are also featured at the luxury The Fullerton Hotel Sydney. Parking is available for a fee. This 5-star Sydney hotel is smoke free.

  • 416 guestrooms or units
  • 31 levels
  • 2 buildings
  • 22604 sq ft of conference space
  • 2100 sq m of conference space
  • Built in 1999
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Offsite parking discounted rates available

Transport

  • Airport: Kingsford Smith Intl. Airport (SYD) (15.4 km / 9.6 mi)
  • Train station: Sydney Circular Quay Station (1.5 km / 1 mi)
  • Metro station: Martin Place Station (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

The Fullerton Hotel Sydney offers 416 accommodations with DVD players and minibars. Televisions come with pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, complimentary toiletries, and hair dryers. This Sydney hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and irons/ironing boards. Housekeeping is provided daily.

  • Deep soaking tub
  • Minibar
  • In-room dining (24 hours)
  • Television
  • Premium channels
  • Movies for purchase
  • DVD player
  • Separate shower and tub
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.

The Place - This restaurant serves breakfast, brunch, lunch, and dinner. A children's menu is available.

The Bar - This lobby lounge serves breakfast, lunch, and light fare. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Guests under 14 years old are not allowed in the fitness facility.

Spa Services

  • Massages

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property provides guests with free access to a nearby health club, located 328 yards (300 meters) away. Entry is for registered guests only over the age of 18. Guests aged 16-18 are only permitted entry with a consent form signed and presented by a parent or guardian.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for lunch and dinner, and also through room service.Enhanced food service safety measures are in place.The property affirms that it adheres to the Bureau Veritas (3rd party expert - Global) sanitization guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Debit cards not accepted
  • Staffed front desk
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Mobile key entry is not available
  • Masks are available for guests
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Number of children who can stay for free – 2
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 8 and AUD 23 per person (approximately)
  • Secured self parking fee: AUD 68.00 per night (in/out privileges)
  • Nearby parking fee: AUD 25 per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sydney Westin
  • Westin Hotel Sydney
  • Westin Sydney
  • Westin Sydney Hotel
  • Westin Sydney Hotel Sydney
  • The Westin Sydney
  • The Fullerton Sydney Sydney
  • The Fullerton Hotel Sydney Hotel
  • The Fullerton Hotel Sydney Sydney
  • The Fullerton Hotel Sydney Hotel Sydney

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Awards & Affiliations

The property is a member of Preferred Hotels & Resorts.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.