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4.6 out of 5

"Comfy great staff ac on timer annoying " More

By a verified traveller on Wed 18 Jan 2023

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Hotel Description

At Mercure Sydney Liverpool, you'll be connected to the convention center and 2.2 km (1.3 mi) from Tik Tocs Indoor Family Fun Centre. Highlights at this luxury hotel include a restaurant, an outdoor swimming pool, and free self parking.

The restaurant, The Atrium, is open for breakfast and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym along with access to aerobics classes and Pilates classes. Additionally, you'll find free WiFi in public areas, a conference center, and a coffee shop/cafe. Buffet breakfast is available daily.

With a stay at this 4.5-star Prestons hotel, you'll be 4 km (2.5 mi) from Casula Mall and 4.7 km (2.9 mi) from Leacock Regional Park.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$163* Per night/room 17 Feb. - 18 Feb.

Deluxe Apartment, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Room, 1 King Bed (Spa)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Executive Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Mercure Sydney Liverpool ratings based on 518 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Mercure Sydney Liverpool

Everyone (269) Couples (120) Business (6) Family (118)
4 out of 5
Comfy great staff ac on timer annoying

Posted by on 18 Jan. 2023

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5 out of 5
Comfortable, tidy and clean rooms. Good location. Easy parking.

Posted by on 13 Jan. 2023

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1 out of 5
Poor facilities and poorer customer service. During our 8 nights stay we had to stay in a room with a faulty air conditioner for 5 nights. The staff did little to help and came up with illogical reasons.

Posted by , from Essendon on 5 Jan. 2023

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5 out of 5
Fabulous hotel- loved the pool and that it has multiple food options downstairs. The indoor kids playground was awesome too! We loved our stay.

Posted by on 28 Dec. 2022

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5 out of 5
Staff are amazing and welcoming

Posted by on 22 Dec. 2022

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5 out of 5
Excellent facility, I am a return patron for this reason.

Posted by on 20 Dec. 2022

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4 out of 5

Posted by on 22 Oct. 2022

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4 out of 5
Excellent

Posted by on 18 Oct. 2022

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5 out of 5

Posted by on 12 Oct. 2022

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5 out of 5
The room is spacious and clean. The service is good. The price of buffet breakfast is reasonably priced. The pool and gym are available but pool is not heated. A bit too far from the city.

Posted by on 5 Oct. 2022

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Property Features

Mercure Sydney Liverpool offers its guests an outdoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 18 meeting rooms available. The luxury Mercure Sydney Liverpool also features concierge services, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available. Smoking is allowed in designated areas at this 4.5-star Sydney hotel.

  • 1 building
  • 192 guestrooms or units
  • 5 levels
  • Built in 2009
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)

Available in some public areas: Free WiFi , Wired internet access - surcharge

Parking

Free self parking

Transport

  • Train station: Edmondson Park Station (5.3 km / 3.3 mi)
  • Parking: Free self parking

Room Amenities

Mercure Sydney Liverpool offers 192 air-conditioned accommodations with MP3 docking stations and minibars. Pillowtop beds feature Egyptian cotton sheets and premium bedding. LCD televisions come with cable channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers. This Sydney hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and coffee/tea makers. Housekeeping is provided daily.

  • Pillowtop beds
  • Minibar
  • MP3 dock
  • In-room dining (24 hours)
  • HD television
  • Cable channels
  • Movies for purchase
  • Coffee maker
  • Egyptian cotton linens
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily.

The Atrium - This restaurant serves breakfast and dinner.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guests must provide health documentation

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 50 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 20 per person (approximately)
  • Fee for in-room wireless Internet: AUD 25 per day (rates may vary)
  • Fee for in-room wired Internet: AUD 25 per day (rates may vary)
  • Fee for wired Internet in public areas: AUD 25 per day (rates may vary)
  • Early check-in fee: AUD 50 (subject to availability)
  • Late check-out fee: AUD 50 (subject to availability)
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge of 1.3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Liverpool Mercure
  • Mercure Liverpool
  • Mercure Liverpool Hotel
  • Mercure Liverpool Hotel Sydney
  • Mercure Liverpool Sydney
  • Mercure Sydney Liverpool
  • Sydney Liverpool
  • Mercure Sydney Liverpool Hotel Prestons
  • Mercure Sydney Liverpool Prestons
  • Mercure Sydney Liverpool Pres
  • Mercure Sydney Liverpool Hotel
  • Mercure Sydney Liverpool Prestons
  • Mercure Sydney Liverpool Hotel Prestons

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.