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Metro Hotel Marlow Sydney Central

4-star property
431-439 Pitt Street, Haymarket, NSW 1800 796 370
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3.9 out of 5
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See all 394 Wotif Reviews

"Bathroom was a bit dirty needed a proper clean to remove mould etc. " More

By a verified traveller on Mon 23 Mar 2020

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Hotel Description

Metro Hotel Marlow Sydney Central places you in the center of Sydney, steps from Capitol Theatre and within a short 5-minute stroll of Paddy's Market. Highlights at this hotel include an outdoor swimming pool and in-room free WiFi.

You can enjoy flat-screen TVs with digital channels, and all 220 rooms feature coffee/tea makers, safes, and hair dryers. Refrigerators, phones, and irons/ironing boards are also available.

This business-friendly hotel offers free WiFi in public areas, concierge services, and a 24-hour front desk. Additionally, you'll find wired Internet in public areas, dry cleaning/laundry services, and free newspapers in the lobby.

Places within a 15-minute walk of this 4-star Sydney Central Business District hotel include Sydney Tower and International Convention Centre Sydney.

Superior Triple Room

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Deluxe Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Twin Room with 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe Triple Room

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

NEW YEARS EVE- Deluxe Twin Room with 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Metro Hotel Marlow Sydney Central ratings based on 394 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Metro Hotel Marlow Sydney Central

Everyone (273) Couples (45) Family (47)
3 out of 5
Bathroom was a bit dirty needed a proper clean to remove mould etc.

Posted by , from Wagga on 23 Mar. 2020

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Comment from Hotel Management

24 Mar. 2020 by CT

Dear Wylie, Thank you for your stay in Metro Hotel Marlow Sydney and for the time taken to leave your review. All feedback is invaluable to us, as it helps us improve. We wish you all the best with your future travels and we will be looking forward to your return. Regards, Guest Service Team Metro Hotel Marlow

1 out of 5

Posted by on 20 Mar. 2020

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Comment from Hotel Management

24 Mar. 2020 by CT

Dear Guest, Thank you for your stay in Metro Hotel Marlow Sydney and for the time taken to leave your review. All feedback is invaluable to us, as it helps us improve. We wish you all the best with your future travels and we will be looking forward to your return. Regards, Guest Service Team Metro Hotel Marlow

5 out of 5
I had such a lovely and helpful lady at reception, which i value highly having great customer service. Great location aswell and very clean room.

Posted by , from Australia on 8 Mar. 2020

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Comment from Hotel Management

9 Mar. 2020 by CT

Dear Leigb, Thank you for your review and recent stay with Metro Hotel Marlow Sydney Central. We are glad that you enjoyed your latest visit. We always try to offer great value for money accommodation with friendly service and feedback always helps us improve. I will forward your remarks to all our relevant departments for their review and consideration. We wish you all the best with your future travels and we will be looking forward to your return. Regards, Guest Service Team Metro Hotel Marlow

5 out of 5
Staff were efficient & helpful Room was excellent Had the best sleep Can’t fault the hotel & position

Posted by on 27 Feb. 2020

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Comment from Hotel Management

28 Feb. 2020 by CT

Dear Jodee, We are glad that you had a pleasant stay and we appreciate your kind comments regarding our staff. Thank you for your stay and time took to leave your review. It is true that our hotel is positioned in a very convenient area of the CBD with ease of access to most attractions and offices in the City. We wish you all the best with your future travels and we will be looking forward to your return. Regards, Guest Service Team Metro Hotel Marlow

4 out of 5

Posted by on 25 Feb. 2020

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Comment from Hotel Management

26 Feb. 2020 by CT

Dear Guest, Thank you for your stay in Metro Hotel Marlow Sydney and for the time taken to leave your review. All feedback is invaluable to us, as it helps us improve. We wish you all the best with your future travels and we will be looking forward to your return. Regards, Guest Service Team Metro Hotel Marlow

4 out of 5
Card to enter the lift was difficult to use Card to open room also was tricky Mirrored door on wardrobe fell off runners onto my husband but no injury I reported this to the desk Otherwise quiet peaceful restful room and good variety of breakfast.

Posted by on 25 Feb. 2020

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Comment from Hotel Management

26 Feb. 2020 by CT

Dear Guest, Thank you for your stay at our hotel. We are glad that you have enjoyed our breakfast service and appreciate your feedback left. We are grateful that you have provided us with your feedback as it will help us rectify the issues with your stay and avoid similar incidents with guests in the future. We wish you all the best with your future travels and we will be looking forward to your return. Regards, Guest Service Team Metro Hotel Marlow

4 out of 5
Rooms are small and a little dated. The room was clean and tidy however, and it is only a few minutes walk from Central RWS

Posted by on 18 Feb. 2020

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Comment from Hotel Management

19 Feb. 2020 by CT

Dear Guest, Thank you for your stay in Metro Hotel Marlow Sydney and for the time taken to leave your review. All feedback is invaluable to us, as it helps us improve. We wish you all the best with your future travels and we will be looking forward to your return. Regards, Guest Service Team Metro Hotel Marlow

4 out of 5

Posted by on 12 Feb. 2020

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Comment from Hotel Management

17 Feb. 2020 by CT

Dear Guest, Thank you for your stay in Metro Hotel Marlow Sydney and for the time taken to leave your review. All feedback is invaluable to us, as it helps us improve. We wish you all the best with your future travels and we will be looking forward to your return. Regards, Guest Service Team Metro Hotel Marlow

5 out of 5
Very comfortable and clean. Centrally located. Lovely staff. Will be staying there again.

Posted by on 3 Feb. 2020

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Comment from Hotel Management

3 Feb. 2020 by CT

Dear Guest, We are glad that you had a pleasant stay and we appreciate your kind comments regarding our staff. Thank you for your stay and time took to leave your review. We are committed to offering competitive value for money accommodation with a friendly service to all our guests. We wish you all the best with your future travels and we will be looking forward to your return. Regards, Guest Service Team Metro Hotel Marlow

3 out of 5
The location was perfect and overall it was clean and tidy

Posted by on 31 Jan. 2020

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Comment from Hotel Management

2 Feb. 2020 by CT

Dear Guest, Thank you for your review and recent stay with Metro Hotel Marlow Sydney Central. We are glad that you had a positive experience with your latest visit to our hotel and that you have enjoyed our great location. We wish you all the best with your future travels and we will be looking forward to your return. Regards, Guest Service Team Metro Hotel Marlow

About the Metro Hotel Marlow Sydney Central

Location 431-439 Pitt Street, Haymarket, NSW 2000

Property Features

As a guest of Metro Hotel Marlow Sydney Central, you'll find an outdoor pool, tour/ticket assistance, and multilingual staff. Event space at this hotel measures 2045 square feet (190 square meters). WiFi is free in public spaces. The business-friendly Metro Hotel Marlow Sydney Central also features concierge services, complimentary newspapers in the lobby, and dry cleaning/laundry services. This 4-star Sydney hotel is smoke free.

  • 220 guestrooms or units
  • 12 levels
  • 2045 sq ft of conference space
  • 190 sq m of conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Wired Internet access - surcharge

Parking

Offsite parking discounted rates available

Transport

  • Airport: Kingsford Smith Intl. Airport (SYD) (10 km / 6.2 mi)
  • Train station: Sydney Central Station (0.7 km / 0.4 mi)
  • Metro station: Capitol Square Light Rail Station (0.2 km / 0.1 mi)

Room Amenities

Metro Hotel Marlow Sydney Central offers 220 air-conditioned accommodations with safes and coffee/tea makers. 43-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Sydney hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Flat-screen television
  • Digital channels
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Social distancing measures are in place and guests are provided with hand sanitizer.Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for wired Internet in public areas: AUD 5.00 per hour (rates may vary)
  • Airport shuttle fee per child: AUD 10.00 (one way), (up to 12 years old)
  • Credit card charges are subject to a surcharge of 2.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Metro Sydney Central
  • Hotel Sydney Central
  • Metro Hotel Sydney Central
  • Metro Sydney Central
  • Metro Sydney Central Hotel
  • Sydney Central Hotel
  • Sydney Central Metro Hotel
  • Metro Hotel Marlow Sydney Central
  • Metro Hotel Marlow Central
  • Metro Marlow Sydney Central
  • Metro Marlow Central
  • Metro Marlow Sydney Central
  • Metro Hotel Marlow Sydney Central Hotel
  • Metro Hotel Marlow Sydney Central Haymarket
  • Metro Hotel Marlow Sydney Central Hotel Haymarket

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.