"Great location to Central Station and Capitol Theatre. Shopping centre isn’t far to walk. " More

By a verified traveller on Thu 30 Aug 2018

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Hotel Description

Metro Hotel Marlow Sydney Central places you in the center of Haymarket, steps from Capitol Theatre and within a short 5-minute stroll of World Square Shopping Centre. Highlights at this hotel include a restaurant and an outdoor swimming pool.

LCD TVs with cable channels are featured in all 220 rooms, and you can enjoy free WiFi, coffee/tea makers, and safes. Additionally, fridges, hairdryers, and phones are available.

The restaurant, Metro Restaurant, is open for breakfast. Other amenities include WiFi in public areas, concierge services, and a 24-hour front desk. Buffet breakfast is available.

Attractions within a short walk of this 4-star Sydney Central Business District hotel include Paddy's Market and within a 15-minute walk you'll find Sydney Town Hall.

Deluxe Twin Room with 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
AU$98 per night

Deluxe Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Triple Room

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

NEW YEARS EVE- Deluxe Twin Room with 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Metro Hotel Marlow Sydney Central ratings based on 1,096 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Metro Hotel Marlow Sydney Central

Everyone (938) Couples (68) Business (12) Students (1) Family (70) Other (1)
5 out of 5
Great location close to central station, Darling Harbour, China Town and shopping, excellent price for the CBD, good buffet breakfast price. Would stay again!

Posted by on 19 Apr. 2019

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4 out of 5
Clean and comfortable room good location breakfast was adequate

Posted by on 15 Apr. 2019

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Comment from Hotel Management

15 Apr. 2019 by CT

Dear Guest, Thank you for your stay at our hotel. We are glad that you have enjoyed the great hotel location and breakfast service and appreciate your feedback left. We wish you all the best with your future travels and we will be looking forward to your return. Kind regards, Guest Service Team Metro Hotel Marlow

4 out of 5
The breakfast was a huge disappointment and coffee machine needs throwing. Will continue to stay at this place but will eat elsewhere. Cheers Greg.

Posted by on 14 Apr. 2019

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Comment from Hotel Management

15 Apr. 2019 by CT

Dear Greg, Thank you for providing us with feedback regarding your stay with us. We are all disappointed that you did not enjoy our breakfast service. I will follow up your points with the relevant department for their review and action. We wish you all the best with your future travels and we will be looking forward to your return. Regards, Guest Service Team Metro Hotel Marlow

2 out of 5
The room had an unpleasant smell and the Wifi was extremely poor and impacted on my ability to do work. I called reception several times and the staff were not helpful which was very frustrating.

Posted by on 13 Apr. 2019

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Comment from Hotel Management

15 Apr. 2019 by CT

Dear Guest, Thank you for your recent stay and feedback. We are sorry to read that not all aspects of your accommodation were as expected or up to the standards that we have set for our guests. We will work hard to rectify the issues that you have experienced. We always try to offer good value for money accommodation with friendly service and all feedback is invaluable to us because it helps us improve our guests’ experience. Thank you for letting us know. We wish you all the best with your future travels and we will be looking forward to your return. Kind regards, Guest Service Team Metro Hotel Marlow

5 out of 5
Just need somewhere to park your car for 5 mins so you can unload.

Posted by on 11 Apr. 2019

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Comment from Hotel Management

11 Apr. 2019 by CT

Dear Guest, Thank you for your stay in Metro Hotel Marlow Sydney and for the time taken to leave your review. All feedback is invaluable to us, as it helps us improve. We wish you all the best with your future travels and we will be looking forward to your return. Regards, Guest Service Team Metro Hotel Marlow

3 out of 5
There was no tv remote. N the room was still a bit dirty. Found a roll on deodorant under the curtain.

Posted by on 7 Apr. 2019

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Comment from Hotel Management

7 Apr. 2019 by CT

Dear Guest, Thank you for taking the time to write a review of our property. We are all disappointed that you did not enjoy your time with us and please rest assured that we will do everything to resolve any issues that are brought to our attention. We wish you all the best with your future travels and we will be looking forward to your return. Kind regards, Guest Service Team Metro Hotel Marlow

5 out of 5
It was lovely and clean. Close to train station. Staff very helpful and friendly

Posted by on 6 Apr. 2019

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Comment from Hotel Management

7 Apr. 2019 by CT

Dear Tracy, Thank you for your feedback and for your kind comments regarding our staff, we are glad that you had a pleasant stay. We are committed to offering a competitive value for money accommodation with a friendly service to all our guests. We wish you all the best with your future travels and we will be looking forward to your return. Regards, Guest Service Team Metro Hotel Marlow

5 out of 5
Very close to Central Railway Station, Restaurants and watering holes

Posted by on 4 Apr. 2019

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Comment from Hotel Management

5 Apr. 2019 by CT

Dear Guest, Thank you for your recent stay in Metro Hotel Marlow Sydney Central and for the time taken to leave your review. We are glad that you have enjoyed your stay with us and that you took full advantage of the great hotel location to visit the nearby areas. We strive to offer the best value for money accommodation with friendly service and feedback always helps us improve. We wish you all the best with your future travels and hope that we may welcome you back in the future. Regards, Guest Service Team Metro Hotel Marlow

4 out of 5
Good location. Excellent staff. Quality of wifi in room was very poor.

Posted by on 31 Mar. 2019

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Comment from Hotel Management

1 Apr. 2019 by hw

We are glad that you enjoyed your latest visit. We always try to offer a great value for money accommodation with a friendly service and feedback always helps us improve. I will forward your remarks to all our relevant departments for their review and consideration.

5 out of 5
Great location, great price, impressed with the bedding arrangement, great brekie.

Posted by on 30 Mar. 2019

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Comment from Hotel Management

1 Apr. 2019 by hw

We are glad that you enjoyed your latest visit. We always try to offer a great value for money accommodation with a friendly service and feedback always helps us improve. I will forward your remarks to all our relevant departments for their review and consideration.

About the Metro Hotel Marlow Sydney Central

Location 431-439 Pitt Street, Haymarket, NSW 2000

Property Features

There's a restaurant on site. WiFi is available in public spaces for a fee. Event space at this hotel measures 2045 square feet (190 square metres). An outdoor pool, tour or ticket assistance, and multilingual staff are also featured at the business-friendly Metro Hotel Marlow Sydney Central. This 4-star Haymarket hotel is smoke free.

  • 220 guestrooms or units
  • 12 levels
  • 2045 sq ft of conference space
  • 190 sq. m of conference space
  • Dining venue
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: WiFi (surcharge)

Parking

Offsite parking discounted rates available

Transport

  • Airport: Sydney, NSW (SYD-Kingsford Smith Intl.) (10 km / 6.2 mi)
  • Train station: Sydney Central Station (0.4 km / 0.2 mi)
  • Metro station: Capitol Square Light Rail Station (0.2 km / 0.1 mi)
  • Parking:

Room Amenities

Metro Hotel Marlow Sydney Central offers 220 forms of air-conditioned accommodation with a safe and coffee/tea makers. LCD televisions come with cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and a hairdryer. This Haymarket hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • LCD television
  • Cable channels
  • Films for purchase
  • Fridge
  • Coffee maker
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests can enjoy buffet breakfast for a fee.

Metro Restaurant – This restaurant only serves breakfast.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50 per night.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

  • No cots (infant beds) available
  • Union Pay

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 23 for adults and AUD 10.00 for children (approximately)
  • Fee for wireless Internet in public areas: AUD 15 per 24-hour period (rates may vary)
  • Airport shuttle fee per child: AUD 10.00 (one way), (up to 12 years old)
  • Rollaway bed fee: AUD 50 per night
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Metro Hotel Marlow Sydney Central
  • Metro Hotel Marlow Central
  • Metro Marlow Sydney Central
  • Metro Marlow Central

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.