Shangri-La Sydney

5.0 star property
Hotel with 2 restaurants, steps from The Big Dig Archaeology Education Centre

Photo gallery for Shangri-La Sydney

2 restaurants, breakfast served
Exterior
Grand Premier Sydney Harbour View 1 King
Cocktail bar
Cocktail bar

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Parking available
The current price is AU$276
includes taxes & fees
18 June - 19 June

Explore the area

Map
176 Cumberland Street, The Rocks, NSW, 2000
  • Circular Quay
    ‪9 min walk‬
  • Sydney Opera House
    ‪12 min walk‬
  • Sydney Harbour Bridge
    ‪12 min walk‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪11 min drive‬

Room options

Deluxe Opera House, Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
  • City view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Opera House, 2 Single Beds, City View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
  • City view
  • 40 sq m
  • Sleeps 3
  • 2 Single Beds

Executive Opera House City View 1 King

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
  • City view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Executive Opera House City View 2 Twins

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
  • City view
  • 40 sq m
  • Sleeps 3
  • 2 Single Beds

Executive Darling Harbour 2 Twins

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
  • Bay view
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds

Horizon Opera House City View 1 King

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • City view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Executive Sydney Harbour View 2 Twins

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
  • Harbour view
  • 50 sq m
  • Sleeps 3
  • 2 Single Beds

Executive Darling Harbour 1 King

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
  • Bay view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Horizon Suite, 1 King Bed, Lounge Access Tower High Floor

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Harbour view
  • 87 sq m
  • Sleeps 3
  • 1 King Bed

Horizon Premier Sydney Harbour 1 King, Lounge Access, High Floor

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Harbour view
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

Executive Sydney Harbour Suite 1 King

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Harbour view
  • 83 sq m
  • Sleeps 3
  • 1 King Bed

Ambassador Suite, Lounge Access, High Floor

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • City view
  • 105 sq m
  • Sleeps 3
  • 1 King Bed

Royal Suite, Business Lounge Access, Harbour View (High Floor)

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Harbour view
  • Sleeps 3
  • 1 King Bed

Presidential Suite, Business Lounge Access, Harbour View (High Floor)

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Harbour view
  • Sleeps 3
  • 1 King Bed

Suite, Business Lounge Access, Harbour View (Governor, High Floor)

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Harbour view
  • 114 sq m
  • Sleeps 3
  • 1 King Bed

Executive Sydney Harbour View 1 King

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
  • Harbour view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

Premier Harbour Bridge King Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
  • Harbour view
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

Harbour Bridge Suite 1 King

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Partial sea view
  • 83 sq m
  • Sleeps 3
  • 1 King Bed

Horizon Darling Harbour 1 King

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Bay view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Horizon Sydney Harbour View 1 King

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Harbour view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

Horizon, Sydney Harbour Suite, 1 King Bed, Lounge Access, Harbor View High Floor

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • Harbour view
  • 83 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Darling Harbour 1 King

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
  • City view
  • 39.7 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Darling Harbour 2 Twins

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
  • City view
  • 39.9 sq m
  • Sleeps 3
  • 2 Single Beds

Horizon Club Spa Suite 1 King, Lounge Access, High Floor

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Bay view
  • 77 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Harbour Bridge King Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
  • Partial sea view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Harbour Bridge Twin Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
  • Partial sea view
  • 50 sq m
  • Sleeps 3
  • 2 Single Beds

Grand Premier Sydney Harbour View 1 King

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
  • Harbour view
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

Executive Opera House City View Twin Room

  • Sleeps 2
  • 2 Single Beds

Executive Sydney Harbour King Room

  • Sleeps 3
  • 1 King Bed

Grand Premier Sydney Harbour Room

  • Sleeps 3
  • 1 King Bed

Premier Harbour Bridge Room

  • Sleeps 3
  • 1 King Bed

Horizon Club Sydney Harbour Room

  • Sleeps 3
  • 1 King Bed

Deluxe Harbour Bridge King Room

  • Sleeps 3
  • 1 King Bed

Horizon Club Opera House City Room

  • Sleeps 3
  • 1 King Bed

Horizon Club Spa Suite

  • Sleeps 3
  • 1 Queen Bed

Deluxe Opera House City View Twin Room

  • Sleeps 2
  • 2 Single Beds

Executive Sydney Harbour Suite

  • Sleeps 3
  • 1 Single Sofa Bed and 1 King Bed

Horizon Club Sydney Harbour Suite

  • Sleeps 3
  • 1 King Bed

Deluxe Opera House City View King Room

  • Sleeps 3
  • 1 King Bed

Presidential Suite

  • Sleeps 2
  • 1 King Bed

Horizon Club Darling Harbour Room

  • Sleeps 3
  • 1 King Bed

Deluxe Darling Harbour Twin Room

  • Sleeps 2
  • 2 Single Beds

Executive Opera House City View King Room

  • Sleeps 3
  • 1 King Bed

Deluxe Darling Harbour King Room

  • Sleeps 3
  • 1 King Bed

Harbour Bridge Suite

  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Deluxe Harbour Bridge Twin Room

  • Sleeps 2
  • 2 Single Beds

Executive Sydney Harbour Twin Room

  • Sleeps 2
  • 2 Double Beds

Horizon Club Tower Suite

  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Ambassador Suite

  • Sleeps 2
  • 1 Single Sofa Bed and 1 King Bed

Executive Darling Harbour King Room

  • Sleeps 3
  • 1 King Bed

Horizon Club Premier Sydney Harbour Room

  • Sleeps 3
  • 1 King Bed

The Governor Suite

  • Sleeps 2
  • 1 King Bed

Executive Darling Harbour Twin Room

  • Sleeps 2
  • 2 Double Beds

Deluxe Harbour Bridge Room

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Deluxe Opera House City View Room

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Executive Opera House City View Room

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Executive Darling Harbour Room

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Royal Suite

  • Sleeps 2
  • 1 King Bed

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About the area

Sydney

Shangri-La Sydney places you steps from The Big Dig Archaeology Education Centre and within a 10-minute stroll of Museum of Contemporary Art. Highlights at this hotel include 2 restaurants, a full-service spa and an indoor swimming pool. .A pampering day can include deep-tissue massages and hot stone massages along with detox wraps, body wraps and aromatherapy. The restaurant, Altitude Restaurant, is open for lunch and dinner. Blu Bar on 36 is the hotel's own cocktail bar. Enjoy the gym, sauna and pool loungers. 20451 square feet (1900 square metres) of event facilities include 20 meeting rooms and conference space, and other business amenities include limo/town car service. Other amenities include free Wi-Fi in public areas, concierge services and a 24-hour front desk. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM. There's also the convenience of valet parking. .Sights within a 10-minute walk of this The Rocks hotel include The Rocks Markets and Sydney Observatory.

What's nearby

  • The Rocks Markets - 5 min walk - 0.5 km
  • Circular Quay - 9 min walk - 0.9 km
  • Sydney Opera House - 12 min walk - 1.2 km
  • Sydney Harbour Bridge - 12 min walk - 1.1 km
  • Sydney Tower Eye - 14 min walk - 1.2 km

Getting around

  • Wynyard Station - 6 min walk
  • Sydney Circular Quay Station - 7 min walk
  • Sydney Airport (SYD) - 24 min drive

Restaurants

  • ‪Mode Kitchen & Bar - ‬4 min walk
  • ‪Morrison's Oyster Bar & Grill - ‬4 min walk
  • ‪Blu Bar on 36 - ‬1 min walk
  • ‪Fortune of War - ‬5 min walk
  • ‪Maybe Sammy - ‬2 min walk

About this property

Shangri-La Sydney

Hotel with 2 restaurants, steps from The Big Dig Archaeology Education Centre
Shangri-La Sydney offers its guests a full-service spa, an indoor pool, and a sauna. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include 20 meeting rooms and limo/town car service. Event space at this hotel measures 20451 square feet (1900 square metres) and includes conference space. A fitness centre, a terrace, and multilingual staff are also featured at the business-friendly Shangri-La Sydney. Parking is available for a fee.

This Sydney hotel is smoke free.

  • 1 building
  • 565 guestrooms or units
  • 36 levels
  • 2 dining venues
  • 20451 sq ft of conference space
  • 1900 sq. m of conference space
  • Built in 1992
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Computer for guest use
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
Shangri-La Sydney offers 565 accommodations with laptop-compatible safes and free newspapers. Beds feature premium bedding. A pillow menu is available. Digital televisions are provided. Bathrooms include a separate bath and shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open selected days. Guests under 16 years old are not allowed in the spa.

Languages

Chinese (Mandarin), English, Japanese

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Secured, covered valet parking on site (AUD 105 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; AUD 52 to 67 for adults and AUD 25 to 25 for children
  • 2 restaurants
  • A bar/lounge
  • Couples/private dining

Restaurants on site

  • Altitude Restaurant
  • Blu Bar on 36
  • Café Mix Restaurant

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free cot
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 20 meeting rooms
  • 20,451 square feet of conference space
  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • In-room massages
  • Prenatal massages
  • Sauna
  • Spa open select days
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (107 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 36 floors
  • Ballroom
  • Banquet hall
  • Built in 1992
  • Smoke-free property
  • Traditional architecture
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

The property charges 1.85 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property enforces a strict dress code in Blu Bar on 36 restaurant.
The valet parking fee is AUD 135 per day for vehicles over 82.6 inches (2.1 meters) high.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 25 December to 25 December:
  • Spa

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 275.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 145 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 52 to 67 for adults and AUD 25 to 25 for children
  • Valet parking fee: AUD 105 per day (in/out privileges)
  • Rollaway bed fee: AUD 275.0 per night
  • Credit card charges are subject to a surcharge of 1.85 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Union Pay. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

Property Registration Number 92 003 643 963

We should mention

  • Pool access available from 7:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Shangri-La Sydney
Hotel Sydney Shangri-La
Shangri-La Hotel Sydney
Shangri-La Hotel Sydney The Rocks
Shangri-La Sydney
Shangri-La Sydney Hotel
Shangri-La Sydney The Rocks
Sydney Hotel Shangri-La
Sydney Shangri-La
Sydney Shangri-La Hotel
Shangri La Sydney
Shangri La Hotel Sydney

Frequently asked questions

What is the cancellation policy at Shangri-La Sydney?

Shangri-La Sydney offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Shangri-La Sydney?

As of 9 June 2025, prices found for a 1-night stay for 2 adults at Shangri-La Sydney on 18 June 2025 start from AU$276.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Shangri-La Sydney?

Yep, Shangri-La Sydney has secured covered valet parking with in/out privileges for AUD 105 per day. Additionally there is motorhome/coach/lorry parking, for a fee.

Are there any beaches close to Shangri-La Sydney?

The closest beach to Shangri-La Sydney is Bondi Beach (7.3 km).

Is there a spa on site at Shangri-La Sydney?

Yep, there is an onsite spa at Shangri-La Sydney. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as deep-tissue massages.

Does Shangri-La Sydney have a pool?

Shangri-La Sydney has a pool and an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 7:00 AM to 8:00 PM.

What luxury perks are available at Shangri-La Sydney?

Shangri-La Sydney features a full-service spa, an indoor pool and 2 restaurants. All guestrooms come with premium bedding and 24-hour room service.

What makes Shangri-La Sydney a romantic place to stay?

Couples spa treatments and couples dining, as well as premium bedding and massage services available in the guestrooms, help set the scene for a romantic weekend at Shangri-La Sydney.

Is Shangri-La Sydney family-friendly?

You bet! With amenities such as an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that Shangri-La Sydney is a hit with families.

Does Shangri-La Sydney serve breakfast?

You bet, our visitors can't get enough of the buffet brekkie here! Offered weekdays from 6:30 AM to 10:30 AM and on weekends between 6:30 AM and 11:00 AM, this is the spot to fuel up for a day full of adventure.

Is there a free airport shuttle available at Shangri-La Sydney?

No, Shangri-La Sydney does not offer an airport shuttle service.

Is there a bar or restaurant at Shangri-La Sydney?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Shangri-La Sydney?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Shangri-La Sydney?

No, only service animals are allowed.

Shangri-La Sydney Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1555 out of 2298 reviews
Rating 8 - Good. 406 out of 2298 reviews
Rating 6 - Okay. 181 out of 2298 reviews
Rating 4 - Poor. 87 out of 2298 reviews
Rating 2 - Terrible. 69 out of 2298 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Dawn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed at the shangri la to see vivid. Excellent dinner / drinks at altitude restaurant on 36th floor with fantastic views of vivid. Very enjoyable stay.
Stayed 1 night in May 2025

10/10 Excellent

Roland

Room was beautiful and the service at check-in and check-out excellent
Stayed 1 night in May 2025

8/10 Good

Sophia, Piangil

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very fancy, felt a bit out of place as a bit upper class to what we are used to. Great service when getting there. Out dated rooms but would have been top class back in the day. Great view of the opera house from our room.
Stayed 3 nights in May 2025

10/10 Excellent

Roda

Stayed 2 nights in May 2025

10/10 Excellent

Shuli

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff
Stayed 1 night in May 2025

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful spot and lovely staff and hotel
Stayed 1 night in May 2025

10/10 Excellent

Stevan

Liked: Cleanliness, staff & service, property conditions & facilities
Great property and room
Stayed 1 night in May 2025

10/10 Excellent

Lea ann

Liked: Amenities
I loved the lux room and the amazing Harbour view. 6 min walk from Circular Quay.
Stayed 2 nights in May 2025

10/10 Excellent

Libby

Liked: Cleanliness, staff & service, property conditions & facilities
Shangri La is my absolute favourite place to stay in the city. The views are spectacular!
Stayed 3 nights in May 2025

10/10 Excellent

Rhonda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good stay.
Stayed 2 nights in May 2025

8/10 Good

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities
The property is in the perfect location and visually stunning. Staff while friendly were slow and inattentive. Check in queue was a 22 minute wait with only 2 guests processed in that time. Bar I had to approach someone to take my order after 10 minutes
Stayed 1 night in May 2025

8/10 Good

Andrew

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great, only downside was the parking. They wanted $100+ a night to park a car
Stayed 1 night in May 2025

8/10 Good

Gene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was Great for a Quick Getaway.
Stayed 1 night in Apr 2025

6/10 Okay

Dean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this hotel as it was the hotel my parents stayed at for the wedding night. I booked it, as I was proposing to my girlfriend.
Stayed 1 night in Apr 2025

10/10 Excellent

Raffaele Di

Stayed 3 nights in Apr 2025

8/10 Good

Traci-Lyn

Liked: Cleanliness, staff & service, property conditions & facilities
Windows could do with a bit of a clean
Stayed 2 nights in Apr 2025

8/10 Good

Jose

Liked: Property conditions & facilities
The cleanliness of the room
Stayed 3 nights in Apr 2025

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities
Central to everything we wanted to do. Easy access to oublice transport and shopping.
Stayed 4 nights in Apr 2025

2/10 Terrible

Darci

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
To classy
Stayed 1 night in Apr 2025

8/10 Good

Zoran

Stayed 3 nights in Apr 2025

10/10 Excellent

Victoria

Stayed 1 night in Apr 2025

10/10 Excellent

Luisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
comfortable and clean facility the staff were professional and friendly.
Stayed 3 nights in Apr 2025

10/10 Excellent

Kerrie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Boris

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed, everything was perfect.
Stayed 3 nights in Apr 2025

10/10 Excellent

Julian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really unique experience. Staff are very helpful and courteous. Close proximity to the Rocks and Circuler Quay made the location so central for dining and entertaining out.
Stayed 2 nights in Apr 2025