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Hotel Description

Swissotel Sydney puts you in the heart of Sydney, connected to a shopping center and within steps of Westfield Shopping Centre and Queen Victoria Building. Highlights at this luxury hotel include a full-service spa, a restaurant, and an outdoor swimming pool.

LCD TVs with cable channels are featured in all 369 rooms, and you can enjoy free WiFi, in-room childcare, and separate bathtubs and showers. Dining in is an option with 24-hour room service, and minibars provide refreshments. Nice touches to enhance your stay include bathrobes and free toiletries, while premium bedding and pillow menus invite a good night's rest. Coffee/tea makers, safes, and hair dryers are also available.

The restaurant, Jpb, serves local cuisine and is open for breakfast and dinner. Crossroads is the hotel's own bar, serving drinks along with light fare. Enjoy the health club, spa tub, sauna, and pool loungers. 10958 square feet (1018 square meters) of event facilities include conference space, and other business amenities include a business center and limo/town car service. Other amenities include free WiFi in public areas, a coffee shop/café, and coffee/tea in a common area. Buffet breakfast is available daily between 6 AM and 10:30 AM. There's also the convenience of valet parking.

Places within a short walk of this 5-star Sydney Central Business District hotel include Sydney Tower and Strand Arcade.

Premier Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$168* Per night/room 7 Jun. - 8 Jun.

Signature Suite, 1 King Bed, Business Lounge Access

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Suite, 1 King Bed with Sofa bed, Business Lounge Access

Bed Count 1 King Bed Maximum Occupancy 3 Max

Swiss Advantage Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premier Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Balcony, Corner

Bed Count 1 King Bed Maximum Occupancy 2 Max

Swissotel Sydney ratings based on 988 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Swissotel Sydney

Everyone (810) Couples (82) Business (12) Family (61) Other (1)
5 out of 5
Staff were very friendly and very accommodating. They also surprised us with dessert to our room as we were celebrating my fiance's birthday. Small touch but very thoughtful. Our room was very clean and big. The pool and spa were also great. Will come back again.

Posted by , from Sydney on 16 Mar. 2020

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Comment from Hotel Management

18 Mar. 2020 by GM

Dear Amanda, Thank you for taking the time to write this review, and it has made us so happy to happy to hear that you enjoyed your stay and birthday amenity. We cannot wait for your return. Kind Regards, Swissotel Sydney

5 out of 5

Posted by on 14 Mar. 2020

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Comment from Hotel Management

18 Mar. 2020 by GM

Dear Valued Guest, Thank you for this wonderful rating - we hope to welcome you back again soon! Kind Regards, Swissotel Sydney

5 out of 5
Everything, location, room size, bed comfort, pillows, excellent bathroom

Posted by on 8 Mar. 2020

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Comment from Hotel Management

18 Mar. 2020 by GM

Dear Valued Guest, Thank you for taking the time to write this review and we are delighted to hear that you enjoyed your stay at Swissotel. We hope to welcome you back again soon, in the near future. Kind Regards, Swissotel Sydney

4 out of 5

Posted by on 8 Mar. 2020

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Comment from Hotel Management

18 Mar. 2020 by GM

Dear Valued Guest, Thank you for this wonderful rating - we hope to welcome you back again soon! Kind Regards, Swissotel Sydney

4 out of 5
Room was good - lifts very slow and had to wait a long time at check in

Posted by , from Sydney on 8 Mar. 2020

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Comment from Hotel Management

18 Mar. 2020 by GM

Dear Hoges, Thank you for taking the time to write this review, and please accept our sincerest apologies for the inconvenience you may have incurred during your stay. We are delighted to hear that you enjoyed your appointed room, and we hope to welcome you back again soon, in the near future. Kind Regards, Swissotel Sydney

5 out of 5
Service friendly and professional. Rooms fantastic. Pool and spa were a treat after a day of walking around the city

Posted by , from Newcastle on 8 Mar. 2020

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Comment from Hotel Management

18 Mar. 2020 by GM

Dear Gianpaolo, Thank you for this fantastic review - we are so glad to hear that you enjoyed your Swissotel experience, and cannot wait for your return. Kind Regards, Swissotel Sydney

4 out of 5
Bathroom isn’t 5 star quality. Dated and tiles coming off

Posted by , from Brisbane on 7 Mar. 2020

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5 out of 5

Posted by on 2 Mar. 2020

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Comment from Hotel Management

18 Mar. 2020 by GM

Dear Valued Guest, Thank you for this wonderful rating - we hope to welcome you back again soon! Kind Regards, Swissotel Sydney

4 out of 5

Posted by on 2 Mar. 2020

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Comment from Hotel Management

18 Mar. 2020 by GM

Dear Valued Guest, Thank you for this wonderful rating - we hope to welcome you back again soon! Kind Regards, Swissotel Sydney

5 out of 5

Posted by on 27 Feb. 2020

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Comment from Hotel Management

18 Mar. 2020 by GM

Dear Valued Guest, Thank you for this wonderful rating - we hope to welcome you back again soon! Kind Regards, Swissotel Sydney

Property Features

Swissotel Sydney offers its guests a full-service spa, an outdoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Business amenities include a business center and limo/town car service. Event space at this hotel measures 10958 square feet (1018 square meters) and includes conference space. A spa tub, a sauna, and a terrace are also featured at the luxury Swissotel Sydney. You'll have access to the indoor pool and outdoor pool at a partner property. Parking is available for a fee. This 5-star Sydney hotel is smoke free.

  • 369 guestrooms or units
  • 25 levels
  • 10958 sq ft of conference space
  • 1018 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Sydney, NSW (SYD-Kingsford Smith Intl.) (17.8 km / 11.1 mi)
  • Train station: Sydney Circular Quay Station (1.7 km / 1.1 mi)
  • Metro station: Town Hall Station (0.4 km / 0.2 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Swissotel Sydney offers 369 accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. LCD televisions come with cable channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, complimentary toiletries, and hair dryers. This Sydney hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Separate shower and tub
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10:30 AM.

Jpb - This restaurant specializes in local cuisine and serves breakfast and dinner.

Crossroads - This bar serves light fare only. Open daily.

24-hour room service is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

Spa Services

  • Number of treatment rooms 4

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

If you arrive at the property after hours, you'll need to check in at an alternate location: Lobby on level 8 via elevators from ground floor
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests arriving after hours will need to go to the following location to check in: Lobby on level 8 via elevators from ground floor
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 75.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Onsite credit card payments are subject to a surcharge of 1.5% for Visa and Mastercard or 3% for American Express, JCB, or Diners Club cards.

Please note that this property may require a credit card pre-authorization prior to arrival, to cover any incidental charges.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Only service animals are allowed
  • Staffed front desk
  • Debit cards
  • Number of children who can stay for free – 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 44 for adults and AUD 16 for children (approximately)
  • Self parking fee: AUD 60.00 per day
  • Valet parking fee: AUD 85 per day (in/out privileges)
  • Rollaway bed fee: AUD 75.0 per night
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Swissotel Sydney Hotel
  • Swissotel Hotel Sydney
  • Swissotel Sydney
  • Sydney Swissotel
  • Swissotel Sydney Hotel Sydney
  • Sydney Swissotel Hotel
  • Swissotel Sydney Hotel
  • Swissotel Sydney Sydney
  • Swissotel Sydney Hotel Sydney

You should know

  • Pool access available from 5:00 AM to 9:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.