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4.5 out of 5

"Excellent checkin and checkout . Riom fabtastic! Breakfast disappointing as the service was exytemly slow given there werrè only 5 in the restauant an ... " More

By a verified traveller on Sun 01 Nov 2020

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Hotel Description

A luxury stay in Sydney awaits you at Pullman at Sydney Olympic Park. Within a 5-minute stroll you'll find Sydney Showground and Bicentennial Park within a 15-minute walk. Highlights at this hotel include in-room free WiFi, free Internet, and Smart TVs.

All 218 rooms feature TVs with cable channels, and you can enjoy iPod docks, free newspapers, and in-room massages. Refrigerators and round-the-clock room service make in-room dining easy, and minibars provide refreshments. Premium bedding and pillow menus welcome you to a good night's rest, and other nice touches include designer toiletries. Safes, hair dryers, and irons/ironing boards are also available.

The restaurant, Bacar Restaurant, is open for breakfast, lunch, and dinner. For a drink, you can stop by the hotel's own bar/lounge. 3348 square feet (311 square meters) of event facilities include conference space, and other business amenities include a business center. Other amenities include free WiFi in public areas, a fitness center, and coffee/tea in a common area. Cooked-to-order breakfast is available daily between 6:30 AM and 10:30 AM. There's also valet parking, along with the convenience of an airport shuttle.

Places within a 15-minute walk of this 5-star Sydney Olympic Park hotel include ANZ Stadium and Qudos Bank Arena.

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$172* Per night/room 13 Dec. - 14 Dec.

Superior Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Executive Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Pullman at Sydney Olympic Park ratings based on 626 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Pullman at Sydney Olympic Park

Everyone (359) Couples (127) Business (2) Family (127)
5 out of 5

Posted by on 7 Nov. 2020

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Comment from Hotel Management

16 Nov. 2020 by Di

Dear Guest Thank you for you 5/5 review we hope your next visit will be as pleasant as the previous one. Kind Regards Dianne Knight Director of Rooms

4 out of 5
Excellent checkin and checkout . Riom fabtastic! Breakfast disappointing as the service was exytemly slow given there werrè only 5 in the restauant and the food was cold.

Posted by on 1 Nov. 2020

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Comment from Hotel Management

2 Nov. 2020 by SG

Dear Guest, We very much appreciate your comments regarding your stay at the Pullman at Sydney Olympic Park. We are delighted to read that you had an excellent Checkin and Checkout experience. We Do apologies for the poor service in the Restaurant and will be sure to pass this onto our F&B Manager. Thank you again for your feedback, and we hope to welcome you back soon. Sincerely, Sam G, Assistant Director of Rooms

5 out of 5
Staff were great. Nice big room. Bathroom spacious. Bed firm. Pillows lumpy and thin.

Posted by , from Nowra on 25 Oct. 2020

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Comment from Hotel Management

31 Oct. 2020 by Di

Dear Ernie Thank you for your review, It is great to know you had an enjoyable experience excluding the pillows / possibly firm bed. I will ensure the team assess the room and replace the pillows, please accept my sincerest apologies in regards to your sleep experience. We do hope to welcome you back where we can provide an enhanced room with better pillows. Kind Regards Dianne Knight Director of Rooms

5 out of 5

Posted by on 25 Oct. 2020

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Comment from Hotel Management

31 Oct. 2020 by Di

Dear Anonymous Thank you for your 5 star review, we appreciate your rating and hope to welcome you again. Kind Regards Dianne Knight Director of Rooms

4 out of 5
The Bath. My wife loved it... No jug. Cold Room Service and Breakfast Coffee

Posted by , from Gorokan on 12 Oct. 2020

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Comment from Hotel Management

31 Oct. 2020 by Di

Dear Michael Thank you for taking the time to tell us about your experience at the Pullman at Sydney Olympic Park. I am sorry that your experience has fallen short. We will follow up with the Food and Beverage team in regards to the temperature of the room service and coffee, we certainly do not wish to deliver cold food and coffee, we will look at our processes to ensure the service delivery is fast allowing hot food to be delivered please allow me to express my sincerest apologies. I am pleased to read your wife was able to enjoy the bath, they are nice and deep with plenty of room. We appreciate your sharing your concerns in regards to the breakfast. It would be great to see you again soon where we would be able to provide an enhanced experience for you. Kind Regards Dianne Knight Director of Rooms

5 out of 5
This stay was Excellent. Food and coffee was hot this time

Posted by , from Gorokan on 5 Oct. 2020

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Comment from Hotel Management

31 Oct. 2020 by Di

Dear Michael We very much appreciate your comments regarding your stay at the Pullman at Sydney Olympic Park. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is great to know the food and beverages were hot and enjoyable. Thank you for your kind feedback, and we hope to see you again soon for another journey with us. Sincerely, Dianne Knight Director of Rooms

5 out of 5

Posted by on 23 Apr. 2020

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Comment from Hotel Management

25 Apr. 2020 by Di

We very much appreciate your comments regarding your stay at the Pullman at Sydney Olympic Park. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another journey with us. Sincerely, Dianne Knight Director of Rooms

5 out of 5

Posted by on 15 Mar. 2020

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Comment from Hotel Management

16 Mar. 2020 by Tameka - Guest Services

Thank you for your review, we hope that we can welcome you back soon!

5 out of 5
Proximity to the Pool, the ability to park there while carnival was on, late check in, breakfast facilities

Posted by on 4 Mar. 2020

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Comment from Hotel Management

10 Mar. 2020 by Sarah

Dear Paul, We very much appreciate your comments regarding your stay at the Pullman at Sydney Olympic Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Sarah Hemsley Precinct Assistant Front Office Manager

5 out of 5

Posted by on 24 Feb. 2020

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Comment from Hotel Management

27 Feb. 2020 by Sarah

Dear Guest, We very much appreciate your comments regarding your stay at the Pullman at Sydney Olympic Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Sarah Hemsley Precinct Assistant Front Office Manager

About the Pullman at Sydney Olympic Park

Location 9 Olympic Boulevard, Sydney Olympic Park, NSW 2127

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a business center on site. Public spaces have free WiFi. Event space at this hotel measures 3348 square feet (311 square meters) and includes conference space. A fitness center, tour/ticket assistance, and multilingual staff are also featured at the luxury Pullman at Sydney Olympic Park. You'll have access to the indoor pool and outdoor pool at a partner property. For a fee, parking is available. This 5-star Sydney hotel is smoke free.

  • 1 building
  • 218 guestrooms or units
  • 16 levels
  • 3348 sq ft of conference space
  • 311 sq m of conference space
  • Built in 2008
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Kingsford Smith Intl. Airport (SYD) (21.4 km / 13.3 mi)
  • Train station: Sydney Olympic Park Station (0.3 km / 0.2 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Pullman at Sydney Olympic Park offers 218 accommodations with iPod docking stations and minibars. Beds feature premium bedding. A pillow menu is available. Smart televisions come with premium cable channels. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and laptop-compatible safes. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • HD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Luxury bedding
  • Pillow options
  • Shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 10:30 AM.

Bacar Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 70.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; cashless payment methods are available for all transactions; contactless room service is available.Contactless check-out is available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.

  • No cots (infant beds) available
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are not provided with hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: AUD 39.00 per person (approximately)
  • Self parking fee: AUD 44 per day (in/out privileges)
  • Valet parking fee: AUD 50 per day (in/out privileges)
  • Rollaway bed fee: AUD 70.0 per night
  • Credit card charges are subject to a surcharge of 1.3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Pullman Hotel Sydney Olympic Park
  • Pullman Sydney Olympic Park
  • Sydney Olympic Park Pullman
  • Pullman At Sydney Olympic Park Hotel Homebush
  • Pullman Hotel Homebush
  • Pullman Sydney Olympic Park Hotel
  • Pullman at Sydney Olympic Park Hotel
  • Pullman at Sydney Olympic Park Sydney Olympic Park
  • Pullman at Sydney Olympic Park Hotel Sydney Olympic Park

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.