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4.5 out of 5

"The place is accessible to shopping,dining and transport " More

By a verified traveller on Sun 19 Jun 2022

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Hotel Description

A luxury stay in the heart of Sydney awaits you at Sofitel Sydney Darling Harbour. Within just a 10-minute stroll, you'll find popular attractions like International Convention Centre Sydney and Star Casino. Highlights at this hotel include 3 bars/lounges, a restaurant, and an outdoor swimming pool.

The restaurant, Atelier by Sofitel, serves French cuisine and is open for breakfast and dinner. Champagne Bar is the hotel's own Champagne bar, serving drinks along with light fare. 5350 square feet (497 square meters) of event facilities include conference space, and other business amenities include a 24-hour business center. Additionally, you'll find free WiFi in public areas, a gym, and a free manager's reception. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also the convenience of valet parking.

Attractions within a 15-minute walk of this 5-star Darling Harbour hotel include SEA LIFE Sydney Aquarium and Sydney Town Hall.

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$336* Per night/room 3 Jul. - 4 Jul.

Superior Room, 1 King Bed, Harbour View (Club Millésime Benefits)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Club Suite, 1 King Bed, Business Lounge Access (Bellerive)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Superior Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Luxury Room, 1 King Bed, Corner (Club Millésime Benefits)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Sofitel Sydney Darling Harbour ratings based on 221 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Sofitel Sydney Darling Harbour

Everyone (111) Couples (60) Family (33)
4 out of 5
The place is accessible to shopping,dining and transport

Posted by on 19 Jun. 2022

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4 out of 5
Loved the rooms and atmosphere of the hotel, staff where always happy to see and greet you. The bar staff on level 3 struggled to attend to guests in a timely manner they got a few of our drink orders mixed up the communication with in that team needs some work.

Posted by on 17 Jun. 2022

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5 out of 5
Mint

Posted by on 29 May 2022

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Comment from Hotel Management

31 May 2022 by Greg Brady - General Manager

Bonjour Luke, Thank you so much for your review. We hope to see you again soon! Kind regards, Greg Brady - General Manager

5 out of 5
We had a beautiful experience. From the comfy slippers to the beautiful view and the yummy buffet breakfast. It would be better if the they offered a cheaper option for parking but I guess that’s the price you pay to stay in the city. The staff were so lovely and accommodating. We loved our stay!

Posted by on 22 May 2022

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1 out of 5
No room service in a $600 a night hotel.

Posted by on 7 May 2022

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Comment from Hotel Management

20 May 2022 by Greg Brady - General Manager

Bonjour William, Thank you for your review. We do currently have room service available until late. We hope to see you again soon. Kind regards, Greg Brady - General Manager

5 out of 5
Close to aware theatre, plenty on offer for entertainment

Posted by on 13 Apr. 2022

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Comment from Hotel Management

13 Apr. 2022 by Greg Brady - General Manager

Bonjour Maree, Thank you for your review. I am so pleased you enjoyed your stay. We hope to see you again soon. Kind regards, Greg Brady - General Manager

4 out of 5

Posted by on 26 Mar. 2022

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5 out of 5
Our stay at Sofitel Sydney Darling Harbour was excellent! Elmo at Club Millesime was incredible and very welcoming for our daughter's 21st Birthday celebrations! The only thing I would like to mention is that our window looking out over the Harbour was quite dirty. Would definitely come back. Thank you!

Posted by on 19 Mar. 2022

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Comment from Hotel Management

22 Mar. 2022 by Greg Brady - General Manager

Bonjour David, Thank you so much for your review. I am so pleased you enjoyed your stay. The windows are in the process of getting cleaned however this process takes a few weeks, unfortunately slightly longer with the recent rain. We hope to be able to welcome you back to the hotel again soon! Kind regards, Greg Brady - General Manager

5 out of 5

Posted by on 7 Mar. 2022

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5 out of 5
Loved it

Posted by on 6 Mar. 2022

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Comment from Hotel Management

8 Mar. 2022 by Greg Brady - General Manager

Bonjour Melissa, I'm so glad you enjoyed your stay. We hope to see you again soon! Kind regards, Greg Brady

About the Sofitel Sydney Darling Harbour

Location 12 Darling Drive, Sydney, NSW 2000

Property Features

Sofitel Sydney Darling Harbour offers its guests an outdoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A free manager's reception is offered daily. Public spaces have free WiFi. There's an onsite 24-hour business center. Event space at this hotel measures 5350 square feet (497 square meters) and includes conference space. A rooftop terrace, tour/ticket assistance, and concierge services are also featured at the luxury Sofitel Sydney Darling Harbour. Parking is available for a fee. This 5-star Sydney hotel is smoke free.

  • 1 building
  • 590 guestrooms or units
  • 35 levels
  • 3 bars or lounges
  • 5350 sq ft of conference space
  • 497 sq m of conference space
  • Built in 2017
  • Manager's reception (free)
  • Childcare (surcharge)
  • Terrace on the roof
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers for purchase
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: Exhibition Centre Station (1.4 km / 0.8 mi)
  • Metro station: Convention Light Rail Station (0.3 km / 0.2 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Sofitel Sydney Darling Harbour offers 590 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Beds feature premium bedding. A pillow menu is available. 55-inch Smart televisions come with premium satellite channels and pay movies. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. This Sydney hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

  • Sitting area
  • Minibar
  • In-room dining (24 hours)
  • Smart television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Children's robes
  • Wardrobe or closet
  • Toothbrush and toothpaste

Food & Drink

The hotel hosts a free manager's reception daily.

Atelier by Sofitel - Overlooking the ocean, this restaurant specializes in French cuisine and serves breakfast and dinner. A children's menu is available. Reservations are required.

Champagne Bar - Overlooking the ocean, this Champagne bar serves light fare only. Open select days.

Le Rivage - This bar is located by the pool. Open daily.

Esprit Noir - This lobby lounge serves lunch and dinner. Open daily.

24-hour room service is available.

Spa Services

  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 100.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

  • Debit cards
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Guests must provide health documentation

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 30 and AUD 45 for adults, AUD 20 and AUD 20 for children (approximately)
  • Valet parking fee: AUD 84 per night
  • A late check-out fee will be charged
  • Rollaway bed fee: AUD 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sofitel Sydney Darling Harbour Hotel
  • Sofitel Sydney Darling Harbour (opening November 2017)
  • Sofitel Sydney Darling Harbou
  • Sofitel Sydney Darling Harbour Hotel
  • Sofitel Sydney Darling Harbour Sydney
  • Sofitel Sydney Darling Harbour Hotel Sydney

You should know

  • Pool access available from 6 AM to 9 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

  • UNESCO Sustainable Tourism Pledge
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.