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4.4 out of 5

"Beautiful hotel in prime location with very attentive and professional staff. Once the currently under construction day-spa is finished it has it all. ... " More

By a verified traveller on Tue 29 Nov 2022

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Hotel Description

A luxury stay in the heart of Sydney awaits you at Sofitel Sydney Darling Harbour. You'll be 2.1 km (1.3 mi) from Circular Quay and 2.9 km (1.8 mi) from Sydney Opera House. Highlights at this hotel include 3 bars/lounges, a restaurant, and an outdoor swimming pool.

The restaurant, Atelier by Sofitel, serves French cuisine and is open for breakfast and dinner. Champagne Bar is the hotel's own Champagne bar, serving drinks along with light fare. 5350 square feet (497 square meters) of event facilities include conference space, and other business amenities include a 24-hour business center. Additionally, you'll find free WiFi in public areas, a 24-hour gym, and a free manager's reception. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also the convenience of valet parking.

With a stay at this 5-star Darling Harbour hotel, you'll be 2.9 km (1.8 mi) from Sydney Harbour Bridge and 9.5 km (5.9 mi) from Bondi Beach.

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$354* Per night/room 11 Dec. - 12 Dec.

Superior Room, 1 King Bed, Harbour View (Club Millésime Benefits)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Club Suite, 1 King Bed, Business Lounge Access (Bellerive)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Superior Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Luxury Room, 1 King Bed, Corner (Club Millésime Benefits)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Sofitel Sydney Darling Harbour ratings based on 237 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Sofitel Sydney Darling Harbour

Everyone (110) Couples (70) Family (38)
5 out of 5
Beautiful hotel in prime location with very attentive and professional staff. Once the currently under construction day-spa is finished it has it all.

Posted by on 29 Nov. 2022

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5 out of 5
Staff very helpful. Expensive package but well worth it. Smallish room but unbeatable views. Taxi drivers outside the hotel selective about whether they will take your fare or not. Jetstar cancelled our return flight! Would stay there again if Harbourside redevelopment not intrusive or if disruptive to ferry terminal access.

Posted by on 29 Nov. 2022

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5 out of 5
This place was so beautiful to stay at was very clean, staff were very quick with service and polite. Convienient to dining options and overall beautiful place to stay would go back again. Only downfall was not very kid friendly for children between ages of (6months-2years) but otherwise is fine

Posted by on 1 Nov. 2022

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4 out of 5
Convenient location, stingy with milk and sugar for coffee, asked for extra and got 1 sachet.

Posted by on 31 Oct. 2022

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5 out of 5
Great location beautiful pool & friendly concierge

Posted by on 31 Oct. 2022

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2 out of 5
Not very good

Posted by on 28 Oct. 2022

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3 out of 5
Good location Noisy pipes at all hours of day and night. Not worth 5 star price - service was ok but not what you would expect in a 5 star hotel. Overpriced for what you get. Would not stay again.

Posted by on 24 Oct. 2022

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Comment from Hotel Management

27 Oct. 2022 by Greg Brady - General Manager

Bonjour Christina, Thank you for taking the time to review the hotel. I am disappointed we did not meet or exceed your expectations on this occasion. I sincerely hope we have the opportunity to welcome you back to the hotel again in the future to turn your experience around. Kind regards, Greg Brady - General Manager

5 out of 5
Sofitel you I have once again won our hearts as we stay in your hotels when we travel overseas as Sydney was way overdue for one of your luxurious establishment and you have impressed have to say this is one of Sydney’s best hotel!

Posted by on 23 Oct. 2022

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Comment from Hotel Management

27 Oct. 2022 by Greg Brady - General Manager

Bonjour Sandy, Thank you so much for your review. I am so pleased you enjoyed your stay. We hope to see you again soon. Kind regards, Greg Brady - General Manager

5 out of 5
Really enjoy our stay, the room bit dusty which is bit disappointed but overall very nice place and good services.

Posted by on 23 Oct. 2022

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Comment from Hotel Management

27 Oct. 2022 by Greg Brady - General Manager

Bonjour Heny, Thank you for your review. I am pleased you enjoyed your stay. I have passed on your feedback to our Executive Housekeeper.Thanks again, Greg Brady - General Manager

5 out of 5
Beautiful area and the room had a spectacular view

Posted by on 18 Oct. 2022

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About the Sofitel Sydney Darling Harbour

Location 12 Darling Drive, Sydney, NSW 2000

Property Features

Sofitel Sydney Darling Harbour offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A free manager's reception is offered daily. Public spaces have free WiFi. There's an onsite 24-hour business center. Event space at this hotel measures 5350 square feet (497 square meters) and includes conference space. A rooftop terrace, tour/ticket assistance, and concierge services are also featured at the luxury Sofitel Sydney Darling Harbour. Parking is available for a fee. This 5-star Sydney hotel is smoke free.

  • 1 building
  • 590 guestrooms or units
  • 35 levels
  • 3 bars or lounges
  • 5350 sq ft of conference space
  • 497 sq m of conference space
  • Built in 2017
  • Manager's reception (free)
  • Childcare (surcharge)
  • Terrace on the roof
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers for purchase
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: Exhibition Centre Station (1.4 km / 0.8 mi)
  • Metro station: Convention Light Rail Station (0.3 km / 0.2 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Sofitel Sydney Darling Harbour offers 590 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Beds feature premium bedding. A pillow menu is available. 55-inch Smart televisions come with premium satellite channels and pay movies. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. This Sydney hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

  • Sitting area
  • Minibar
  • In-room dining (24 hours)
  • Smart television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Children's robes
  • Wardrobe or closet
  • Toothbrush and toothpaste

Food & Drink

The hotel hosts a free manager's reception daily.

Atelier by Sofitel - Overlooking the ocean, this restaurant specializes in French cuisine and serves breakfast and dinner. A children's menu is available. Reservations are required.

Champagne Bar - Overlooking the ocean, this Champagne bar serves light fare only. Open select days.

Le Rivage - This bar is located by the pool. Open select days.

Esprit Noir - This lobby lounge serves lunch and dinner. Open select days.

24-hour room service is available.

Spa Services

  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 100.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Guests must provide health documentation

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 30 and AUD 45 for adults, AUD 20 and AUD 20 for children (approximately)
  • Valet parking fee: AUD 84 per night
  • A late check-out fee will be charged
  • Rollaway bed fee: AUD 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sofitel Sydney Darling Harbour Hotel
  • Sofitel Sydney Darling Harbour (opening November 2017)
  • Sofitel Sydney Darling Harbou
  • Sofitel Sydney Darling Harbour Hotel
  • Sofitel Sydney Darling Harbour Sydney
  • Sofitel Sydney Darling Harbour Hotel Sydney

You should know

  • Pool access available from 6 AM to 9 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

  • UNESCO Sustainable Tourism Pledge
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.