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4.6 out of 5

"Breakfast, pool, view from room .. great night well spent " More

By a verified traveller on Fri 09 Oct 2020

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Hotel Description

A luxury stay in the heart of Sydney awaits you at Sofitel Sydney Darling Harbour. Within just a 10-minute stroll, you'll find popular attractions like Australian National Maritime Museum and International Convention Centre Sydney. Highlights at this hotel include 3 bars/lounges, a restaurant, and an outdoor swimming pool.

You can enjoy Smart TVs with satellite channels, and all 590 rooms feature free WiFi, sitting areas, and coffee/tea makers. Minibars provide refreshments, and 24-hour room service makes dining in an option. Premium bedding and pillow menus invite a comfortable night's sleep, and you'll find nice touches like bathrobes and slippers. TVs, free newspapers, and safes are also available.

The restaurant, Atelier by Sofitel, serves French cuisine and is open for breakfast and dinner. Champagne Bar is the hotel's own Champagne bar, serving drinks along with light fare. 5350 square feet (497 square meters) of event facilities include conference space, and other business amenities include a 24-hour business center. Additionally, you'll find free WiFi in public areas, a fitness center, and a coffee shop/café. Cooked-to-order breakfast is available on weekends between 6:30 AM and 10:30 AM. There's also the convenience of valet parking.

Attractions within a 10-minute walk of this 5-star Darling Harbour hotel include Star Casino and Sydney Lyric Theatre.

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$281* Per night/room 10 Dec. - 11 Dec.

Superior Room, 1 King Bed, Harbour View (Club Millésime Benefits)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed (Bellerive, Club Millésime Benefits)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 2 Double Beds, Harbour View

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Superior Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Luxury Room, 1 King Bed, Corner (Club Millésime Benefits)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Sofitel Sydney Darling Harbour ratings based on 233 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Sofitel Sydney Darling Harbour

Everyone (160) Couples (43) Family (24)
5 out of 5

Posted by on 25 Oct. 2020

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Comment from Hotel Management

6 Nov. 2020 by Hotel Management

Bonjour Thank you for reviewing your recent stay with us. I hope you enjoyed your time at the Sofitel Sydney Darling Harbour. Kind Regards, Greg Brady

5 out of 5
Breakfast, pool, view from room .. great night well spent

Posted by , from Sydney on 9 Oct. 2020

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4 out of 5

Posted by on 4 Oct. 2020

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2 out of 5

Posted by on 28 Sep. 2020

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Comment from Hotel Management

29 Sep. 2020 by Greg Brady

Bonjour, Thank you for taking the time to review your recent stay. I'm sorry if it did not meet all your expectations on this occasion and would like to apologise. I hope we have an opportunity to welcome you back again one day soon. Kind Regards, Greg Brady

1 out of 5

Posted by on 27 Sep. 2020

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Comment from Hotel Management

29 Sep. 2020 by Greg Brady

Bonjour, Thank you for reviewing your stay. I'm sorry if it did not meet your expectations on this occasion and would like to offer my apologies. I hope that you enjoyed your time in Darling Harbour. Kind Regards, Greg Brady

5 out of 5

Posted by on 13 Sep. 2020

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Comment from Hotel Management

29 Sep. 2020 by Greg Brady

Bonjour, Thank you so much for your 5 star review, we hope to welcome you back again soon. Kind Regards, Greg Brady

5 out of 5

Posted by on 11 Sep. 2020

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Comment from Hotel Management

29 Sep. 2020 by Greg Brady

Bonjour, Thank you so much for reviewing your stay. We hope to welcome you back for another visit again soon. Kind Regards, Greg Brady

5 out of 5
Excellent stay, beautifully appointed rooms, clean& good service. Definitely stay again.

Posted by , from Wollongong on 5 Sep. 2020

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Comment from Hotel Management

11 Sep. 2020 by Greg Brady

Bonjour Lisa, Thank you for taking the time to share your great review. I hope we have an opportunity to welcome you back for another great stay one day soon. Kind Regards, Greg Brady

4 out of 5

Posted by on 1 Sep. 2020

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Comment from Hotel Management

11 Sep. 2020 by Greg Brady

Bonjour Thank you so much for your review. I hope we can welcome you back again soon. Kind Regards Greg Brady

5 out of 5

Posted by on 22 Aug. 2020

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Comment from Hotel Management

24 Aug. 2020 by Greg Brady

Bonjour Dear Guest, Thank you for your great review, I am so pleased you enjoyed your stay with us at the Sofitel Sydney Darling Harbour. Kind Regards, Greg Brady

About the Sofitel Sydney Darling Harbour

Location 12 Darling Drive, Sydney, NSW 2000

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Sofitel Sydney Darling Harbour offers its guests an outdoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Public spaces have free WiFi. There's an onsite 24-hour business center. Event space at this hotel measures 5350 square feet (497 square meters) and includes conference space. A rooftop terrace, tour/ticket assistance, and concierge services are also featured at the luxury Sofitel Sydney Darling Harbour. Parking is available for a fee. This 5-star Sydney hotel is smoke free.

  • 1 building
  • 590 guestrooms or units
  • 35 levels
  • 3 bars or lounges
  • 5350 sq ft of conference space
  • 497 sq m of conference space
  • Built in 2017
  • Dining venue
  • Bar by the pool
  • Coffee shop
  • Childcare (surcharge)
  • Terrace on the roof
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers for purchase
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Kingsford Smith Intl. Airport (SYD) (18 km / 11.2 mi)
  • Train station: Exhibition Centre Station (1.4 km / 0.8 mi)
  • Metro station: Convention Light Rail Station (0.3 km / 0.2 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Sofitel Sydney Darling Harbour offers 590 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Beds feature premium bedding. A pillow menu is available. 55-inch Smart televisions come with premium satellite channels and pay movies. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. This Sydney hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

  • Sitting area
  • Minibar
  • In-room dining (24 hours)
  • Smart television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Children's robes
  • Wardrobe or closet
  • Toothbrush and toothpaste

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekends from 6:30 AM and 10:30 AM.

Atelier by Sofitel - Overlooking the ocean, this restaurant specializes in French cuisine and serves breakfast and dinner. Reservations are required.

Champagne Bar - Overlooking the ocean, this Champagne bar serves light fare only. Open select days.

Le Rivage - This bar is located by the pool. Open daily.

Esprit Noir - This lobby lounge serves lunch and dinner. Open daily.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 100.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.Contactless check-in and contactless check-out are available.The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.

  • Debit cards
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: AUD 40 for adults and AUD 20 for children (approximately)
  • Valet parking fee: AUD 84 per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: AUD 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sofitel Sydney Darling Harbour Hotel
  • Sofitel Sydney Darling Harbour (opening November 2017)
  • Sofitel Sydney Darling Harbou
  • Sofitel Sydney Darling Harbour Hotel
  • Sofitel Sydney Darling Harbour Sydney
  • Sofitel Sydney Darling Harbour Hotel Sydney

You should know

  • Pool access available from 6 AM to 9 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.