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Sofitel Sydney Darling Harbour

5-star property
12 Darling Drive, Sydney, NSW 1800 796 370
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4.4 out of 5
Excellent!
See all 244 wotif Reviews

"The customer service was excellent. The staff are very committed and competent. They do their very best to accommodate your every need during your sta ... " More

By a verified traveller on Tue 30 May 2023

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Hotel Description

A luxury stay in the heart of Sydney awaits you at Sofitel Sydney Darling Harbour. Within just a 15-minute stroll, you'll find popular places like Star Casino and SEA LIFE Sydney Aquarium. Highlights at this hotel include 3 bars/lounges, a full-service spa, and a restaurant.

A day of pampering can include massages, body wraps, and aromatherapy. The restaurant, Atelier by Sofitel, serves French cuisine and is open for breakfast and dinner. Champagne Bar is the hotel's own Champagne bar, serving drinks along with light fare. Enjoy the outdoor swimming pool and 24-hour gym. 5350 square feet (497 square meters) of event facilities include conference space, and other business amenities include a 24-hour business center. Other amenities include free WiFi in public areas, a free manager's reception, and a coffee shop/cafe. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also the convenience of valet parking.

With a stay at this 5-star Sydney Central Business District hotel, you'll be 0.5 km (0.3 mi) from International Convention Centre Sydney and 1 km (0.6 mi) from Sydney Town Hall.

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$336* Per night/room 8 Jun. - 9 Jun.

Superior Room, 1 King Bed, Harbour View (Club Millésime Benefits)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Club Suite, 1 King Bed, Business Lounge Access (Bellerive)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Superior Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Luxury Room, 1 King Bed, Corner (Club Millésime Benefits)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Sofitel Sydney Darling Harbour ratings based on 244 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Sofitel Sydney Darling Harbour

Everyone (109) Couples (73) Family (40)
5 out of 5

Posted by on 1 Jun. 2023

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Comment from Hotel Management

2 Jun. 2023 by Front Office

Bonjour, Thank you for your feedback, and we are looking forward to welcoming you back to the hotel again.Kind Regards, Guest Services

5 out of 5
The customer service was excellent. The staff are very committed and competent. They do their very best to accommodate your every need during your stay. I was very impressed and will go back to this exceptional hotel.

Posted by on 30 May 2023

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Comment from Hotel Management

2 Jun. 2023 by Front Office

Bonjour, Thank you for your feedback, and we are looking forward to welcoming you back to the hotel again.Kind Regards, Guest Services

5 out of 5
Very efficient and attentive staff. Room lovely.

Posted by on 21 May 2023

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Comment from Hotel Management

29 May 2023 by Front Office

Bonjour, Thank you for your feedback, and we hope to see you again soon.Kind Regards,

5 out of 5
Very nice room, super clean, very friendly & obliging staff, fantastic staff , very pleasant & easy stay.

Posted by on 18 May 2023

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Comment from Hotel Management

29 May 2023 by Front Office

Bonjour, Thank you for your feedback, and we hope to see you again soon.Kind Regards,

1 out of 5

Posted by on 9 May 2023

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Comment from Hotel Management

29 May 2023 by Front Office

Bonjour, Thank you for your feedback, and we hope to see you again soon.Kind Regards,

5 out of 5

Posted by on 5 May 2023

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Comment from Hotel Management

29 May 2023 by Front Office

Bonjour, Thank you for your feedback, and we hope to see you again soon.Kind Regards,

4 out of 5
Checking out rude Did not get the room we wanted But did receive free breakfast

Posted by on 1 May 2023

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Comment from Hotel Management

1 May 2023 by Front Office

We hope you are having a lovely day. Thank you so much for your feedback, we appreciate your time taken. We hope you have a magnifique visit!Should you require further assistance, please do not hesitate to contact us back. Kindest Regards,

4 out of 5
Lovely room. Couldn’t get into champagne bar for a drink but it was Saturday night. Check in was rather slow

Posted by on 30 Apr. 2023

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Comment from Hotel Management

10 May 2023 by Greg Brady - General Manager

Bonjour Kathryn, Thank you so much for your feedback. I appreciate it and have taken it to the team for further improvement. We hope to see you again soon. Kind regards, Greg Brady - General Manager

4 out of 5

Posted by on 24 Apr. 2023

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Comment from Hotel Management

29 May 2023 by Front Office

Bonjour, Thank you for your feedback, and we hope to see you again soon.Kind Regards,

5 out of 5
Great service, great restaurant, good location

Posted by on 16 Apr. 2023

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Comment from Hotel Management

26 Apr. 2023 by Guest Services

Bonjour Thomas,Thank you for your feedback. We are so glad you enjoyed your stay with us. We look forward to welcoming you back in the future.

About the Sofitel Sydney Darling Harbour

Location 12 Darling Drive, Sydney, NSW 2000

Property Features

Sofitel Sydney Darling Harbour offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A free manager's reception is offered daily. Public spaces have free WiFi. There's an onsite 24-hour business center. Event space at this hotel measures 5350 square feet (497 square meters) and includes conference space. A rooftop terrace, tour/ticket assistance, and concierge services are also featured at the luxury Sofitel Sydney Darling Harbour. Parking is available for a fee. This 5-star Sydney hotel is smoke free.

  • 1 building
  • 590 guestrooms or units
  • 35 levels
  • 3 bars or lounges
  • 5350 sq ft of conference space
  • 497 sq m of conference space
  • Built in 2017
  • Manager's reception (free)
  • Childcare (surcharge)
  • Terrace on the roof
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers for purchase
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: Exhibition Centre Station (1.4 km / 0.8 mi)
  • Metro station: Convention Light Rail Station (0.3 km / 0.2 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Sofitel Sydney Darling Harbour offers 590 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Beds feature premium bedding. A pillow menu is available. 55-inch Smart televisions come with premium satellite channels and pay movies. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. This Sydney hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

  • Sitting area
  • Minibar
  • In-room dining (24 hours)
  • Smart television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Children's robes
  • Wardrobe or closet
  • Toothbrush and toothpaste

Food & Drink

The hotel hosts a free manager's reception daily.

Atelier by Sofitel - Overlooking the ocean, this restaurant specializes in French cuisine and serves breakfast and dinner. A children's menu is available. Reservations are required.

Champagne Bar - Overlooking the ocean, this Champagne bar serves light fare only. Open select days.

Le Rivage - This bar is located by the pool. Open select days.

Esprit Noir - This lobby lounge serves lunch and dinner. Open select days.

24-hour room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 7
  • Couples treatment rooms
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

  • No rollaway/extra beds available
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Guests must provide health documentation

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 38–52 for adults, and AUD 20–20 for children
  • Valet parking fee: AUD 89 per night
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sofitel Sydney Darling Harbour Hotel
  • Sofitel Sydney Darling Harbour (opening November 2017)
  • Sofitel Sydney Darling Harbou
  • Sofitel Sydney Darling Harbour Hotel
  • Sofitel Sydney Darling Harbour Sydney
  • Sofitel Sydney Darling Harbour Hotel Sydney

You should know

  • Pool access available from 6 AM to 9 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.