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ibis budget Sydney Airport

2.5-star property
5 Ross Smith Avenue, Mascot, NSW 1800 796 370
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3.7 out of 5
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See all 396 wotif Reviews

"I only stayed at hotel for 1 night so it was ok. The airport was close by which is an advantage. No problem checking in. Room is very basic with a bed ... " More

By a verified traveller on Sat 24 Apr 2021

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Hotel Description

At ibis budget Sydney Airport you'll be 4.4 km (2.7 mi) from Marrickville Metro and 4.4 km (2.8 mi) from Westfield Eastgardens.

You can enjoy flat-screen TVs and coffee/tea makers, featured in all 278 rooms.

This pet-friendly hotel offers free WiFi in public areas, a 24-hour front desk, and a computer station. Other amenities include laundry facilities and a microwave in a common area. There's also self parking, along with the convenience of an airport shuttle.

Sights within a 10-minute drive of this Mascot hotel include King Street and University of New South Wales.

Standard Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$98* Per night/room 23 Oct. - 24 Oct.

Classic Triple Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Superior Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Classic Family Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Courtyard Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

ibis budget Sydney Airport ratings based on 396 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for ibis budget Sydney Airport

Everyone (185) Couples (60) Family (123)
2 out of 5

Posted by on 22 Jun. 2021

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Comment from Hotel Management

6 Jul. 2021 by Ibis Budget Sydney Airport

hank you for your feedback. Unfortunately seems as though we missed the mark on this occasion, generally we receive mostly positive comments on our cleanliness and maintenance. Please allow me to express my sincerest apologies for your experience.

4 out of 5
convenient

Posted by on 21 May 2021

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Comment from Hotel Management

24 May 2021 by Ibis Budget Sydney Airport Team

Thank you for your feedback. We are glad that you had an enjoyable stay at Ibis Budget Sydney Airport. We hope we will see you again soon.

2 out of 5
close to airport but very less than average accomodation

Posted by on 11 May 2021

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Comment from Hotel Management

12 May 2021 by Ibis Budget Sydney Airport Team

Thank you for your feedback. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We will continue to do our best to improve the quality of our service and cleanliness.

2 out of 5
I have stayed at the property before out of convenience and low cost. Hallway carpet and walls are extremely dirty, there were piles and trolleys of plastic bags with what looked like dirty linen in the lift entrance at level 4. There when we checked in and still there when we checked out. Given close proximity to the airport and regular travellers this is not acceptable any time let alone during an infectious pandemic. Our room a/c was not working and we cooked all night. Shower was a slow dribble hardly able to wash soap off. Won't be staying again.

Posted by on 27 Apr. 2021

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Comment from Hotel Management

30 Apr. 2021 by Trang Le

Dear guest, I am absolutely disappointed to see your review, please allow me to express my very sincerest apologies. Our team works hard to deliver an exceptional guest experience but obviously in this case we fell short. I would ask you rest assured necessary follow up has occurred, allowing us to further drive the quality of our housekeeping and maintenance service. Once again, I am sorry about your experience and hope to have another opportunity to change your view on our product in the future. Thank you.

3 out of 5
I only stayed at hotel for 1 night so it was ok. The airport was close by which is an advantage. No problem checking in. Room is very basic with a bed and the bathroom was small. TV on the wall for viewing. The cheap price of $48 was why I stayed so I can't complain.

Posted by on 24 Apr. 2021

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Comment from Hotel Management

26 Apr. 2021 by Ibis Budget Sydney Airport Team

Thank you for your feedback. We are glad that you had a good stay with us. We may not have a lot of facilities, but we are always aiming to offer the best price point in the area. Thank you again for choosing to stay with us. We are looking forward to welcoming you again.

5 out of 5
Good for this price point.

Posted by on 22 Apr. 2021

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Comment from Hotel Management

22 Apr. 2021 by Ibis Budget Sydney Airport Team

Thank you very much for your feedback about the price. As a budget brad, we are specialise in price point. We hope to see you again. Thank you again for choosing to stay with us.

4 out of 5
Room was good and well presented. Bathroom was okay

Posted by on 21 Apr. 2021

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Comment from Hotel Management

22 Apr. 2021 by Ibis Budget Sydney Airport

Thank you for your feedback. We are glad that you had an enjoyable stay with us. We will continue to improve our quality of cleaning and service. We hope we will be able to welcome you again soon.

4 out of 5
The only complaint was time took to book in waiting

Posted by on 17 Apr. 2021

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Comment from Hotel Management

19 Apr. 2021 by Ibis Budget Sydney Airport Team

Thank you for your feedback. We are sorry for your booking experience and we are glad that you had an enjoyable stay with us. As per our hotel module, we normally running on 1 or 2 receptions per shift; therefore during the peak time. We are unable to pick-up the phone or answer the email swiftly. We will continue to do our best to keep up with our service standard. Thank you again for choosing to stay with us.

5 out of 5

Posted by on 16 Apr. 2021

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Comment from Hotel Management

27 Apr. 2021 by Ibis Budget Sydney Airport Team

Thank you for your feedback. We are glad to hear that you had a enjoyable stay with us. We are looking forward to welcoming you again.

4 out of 5

Posted by on 30 Mar. 2021

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Comment from Hotel Management

13 Apr. 2021 by Ibis Budget Sydney Airport Team

Thank you for your feedback. We are glad you had a great stay with Ibis Budget Sydney Airport. We are looking forward to welcoming you again soon.

About the ibis budget Sydney Airport

Location 5 Ross Smith Avenue, Mascot, NSW 2020

Property Features

Ibis budget Sydney Airport offers its guests a vending machine, multilingual staff, and laundry facilities. A computer station is on site and WiFi is free in public spaces. An airport shuttle at scheduled times is available for a fee. Ibis budget Sydney Airport also features express check-out, a front desk safe, and an elevator. For a fee, parking is available. A complete renovation of ibis budget Sydney Airport was completed in April 2019. Smoking is allowed in designated areas at this Sydney hotel.

  • 278 guestrooms or units
  • 6 levels
  • 2 buildings
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Computer for guest use
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Self parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Train station: Sydney Sydenham Station (4.7 km / 2.9 mi)
  • Metro station: Domestic Airport Station (0.9 km / 0.5 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking, extended parking, and RV/bus/truck parking available for a surcharge

Room Amenities

Ibis budget Sydney Airport offers 278 air-conditioned accommodations with blackout drapes/curtains. Flat-screen televisions come with digital channels. Refrigerators and coffee/tea makers are provided. Rooms have partially open bathrooms. Bathrooms include showers. Housekeeping is offered daily and hair dryers can be requested.

  • Bathrooms are partially open
  • Flat-screen television
  • Digital channels
  • Refrigerator
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hair dryer available
  • Blackout drapes
  • Air conditioning
  • Connecting rooms available

Hotel Policies

Check-in

  • Check-in time starts at noon
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 16 and up.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Pet Policy

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 1 per room
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, and debit cards. Cash is not accepted.

For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 24 hours between bookings. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 16 and up. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • No rollaway/extra beds available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Pets allowed (no fees)
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety
  • Guests must provide health documentation
  • Guests must provide proof of COVID-19 vaccination
  • Minimum age for proof of COVID-19 vaccination requirement: 16

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 8.50 per person (one-way)
  • Airport shuttle fee per child: AUD 8.50 (one-way), (up to 12 years old)
  • Self parking fee: AUD 35 per day
  • Extended parking fee: AUD 99 per week
  • Pet deposit: AUD 100.00 per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Credit card charges are subject to a surcharge of 1.3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • ibis budget Sydney Airport Hotel
  • ibis budget Sydney Airport
  • Formule One Airport
  • Formule One Airport
  • Hotel Formule 1 Sydney
  • ibis budget Sydney Airport Hotel
  • ibis budget Sydney Airport Mascot
  • ibis budget Sydney Airport Hotel Mascot

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation.
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Frequently asked questions

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.