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4.3 out of 5

"All excellent except Restaurant closed. Bar very busy. Room service did not answer. " More

By a verified traveller on Fri 13 May 2022

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Hotel Description

At Rydges Sydney Airport Hotel, you'll be connected to the airport and 17.3 km (10.7 mi) from Sydney Opera House. Highlights at this hotel include in-room free WiFi, free Internet, and LCD TVs.

Cable TV, coffee/tea makers, and safes are featured in all 318 rooms. Minibars provide refreshments, and 24-hour room service is also available. Nice touches include rainfall showerheads and free toiletries. Hair dryers, phones, and irons/ironing boards are also available.

The café, Smithy's Bar, is open for lunch and dinner. With 2 lounge bars to choose from, you can enjoy a drink at the hotel. 9168 square feet (852 square meters) of event facilities include a conference center, and other business amenities include a 24-hour business center. Other amenities include free WiFi in public areas, a 24-hour gym, and a coffee shop/cafe. Each morning buffet breakfast is served between 6:00 AM and 11:00 AM. There's also self parking, along with the convenience of a free airport shuttle.

Places within a 30-minute drive of this 4-star Mascot hotel include Sydney Harbour Bridge and Circular Quay.

Superior Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$227* Per night/room 11 Jun. - 12 Jun.

Deluxe Airport View King Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Suite, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Family Suite

Bed Count 1 King Bed Maximum Occupancy 5 Max

Deluxe Family Suite

Bed Count 1 King Bed Maximum Occupancy 5 Max

Rydges Sydney Airport Hotel ratings based on 352 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Rydges Sydney Airport Hotel

Everyone (182) Couples (72) Family (74)
4 out of 5
All excellent except Restaurant closed. Bar very busy. Room service did not answer.

Posted by on 13 May 2022

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Comment from Hotel Management

20 May 2022 by Cyrus

Thanks for staying with us. We appreciate your feedback!

5 out of 5
The only negative thing was,that the service in the downstairs bar was extremely slow.

Posted by on 18 Apr. 2022

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Comment from Hotel Management

20 May 2022 by Cyrus

Thanks for staying with us. We appreciate your feedback!

4 out of 5
Close proximity to the airport for stop overs. Bar staff seemed like they were being forced to work there. Not very polite.

Posted by on 14 Apr. 2022

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Comment from Hotel Management

20 May 2022 by Cyrus

Thanks for staying with us. We appreciate your feedback!

3 out of 5
The property was fine but obviously staff shortages were impacting check in and out. I stayed for 2 nights and my room was not serviced despite adjacent room being serviced

Posted by on 13 Apr. 2022

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Comment from Hotel Management

20 May 2022 by Cyrus

Thanks for staying with us. We appreciate your feedback!

5 out of 5
The property is so convenient and rooms are a great size, staff are friendly efficient and service was quick food great.bed very comfortable

Posted by on 10 Apr. 2022

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Comment from Hotel Management

20 May 2022 by Cyrus

Thanks for staying with us. We appreciate your feedback!

5 out of 5
Fast check in, helpful staff, great location.

Posted by on 9 Apr. 2022

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Comment from Hotel Management

10 Apr. 2022 by Cyrus

Thanks for staying with us. We appreciate your feedback!

4 out of 5
Signage to get to the hotel from the airport.

Posted by on 5 Apr. 2022

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Comment from Hotel Management

10 Apr. 2022 by Cyrus

Thanks for staying with us. We appreciate your feedback!

1 out of 5
Service overall was very poor. Particularly around the Bar / Restaurant. I counted 5 or 6 meals that went back to the kitchen. The Steak was cold and like Leather. I over heard one of the people behind the bar having a go at a patron because they didn't order their good early enough.

Posted by on 4 Apr. 2022

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Comment from Hotel Management

10 Apr. 2022 by Cyrus

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. Please do not hesitate to contact me directly on your next visit. We look forward to welcoming you back.

5 out of 5
Good place to stay when travelling internationally A

Posted by on 1 Apr. 2022

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Comment from Hotel Management

10 Apr. 2022 by Cyrus

Thanks for staying with us. We appreciate your feedback!

5 out of 5
Check in staff member was excellent.

Posted by on 25 Mar. 2022

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Comment from Hotel Management

27 Mar. 2022 by Cyrus

Thanks for staying with us. We appreciate your feedback!

About the Rydges Sydney Airport Hotel

Location 8 Arrival Court, Mascot, NSW 2020

Property Features

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. There's an onsite 24-hour business center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 9168 square feet (852 square meters) and includes a conference center. A 24-hour fitness center, a rooftop terrace, and tour/ticket assistance are also featured at the business-friendly Rydges Sydney Airport Hotel. A roundtrip airport shuttle is free at scheduled times. For a fee, parking is available. A complete renovation of Rydges Sydney Airport Hotel was completed in October 2019. This 4-star Sydney hotel is smoke free.

  • 1 building
  • 318 guestrooms or units
  • 8 levels
  • 2 bars or lounges
  • 9168 sq ft of conference space
  • 852 sq m of conference space
  • Built in 2013
  • Deli
  • Terrace on the roof
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Transport

  • Train station: Sydney Arncliffe Station (3.2 km / 2 mi)
  • Metro station: International Airport Station (0.4 km / 0.2 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Rydges Sydney Airport Hotel offers 318 air-conditioned accommodations with minibars and laptop-compatible safes. 42-inch LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Sydney hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Coffee maker
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 11:00 AM.

The Ascot - Onsite restaurant.

Smithy's Bar - This café serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open daily.

Cloud 9 Rooftop Bar - This café serves dinner only. Guests can enjoy drinks at the bar. Open daily.

Late night fare is available from 24-hour room service.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

This property accepts Zip Pay as a method of payment.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 70 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, cash, and mobile payments. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available through room service.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • One child stays free
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Mobile payments
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 22 and AUD 32 for adults, AUD 13.5 and AUD 13.5 for children (approximately)
  • Nearby parking fee: AUD 32 per night (164 ft away)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: AUD 70 per night
  • Credit card charges are subject to a surcharge of 1.08 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Rydges Sydney Airport
  • Hotel Sydney Airport
  • Rydges Hotel Sydney Airport
  • Rydges Sydney Airport
  • Rydges Sydney Airport Hotel
  • Sydney Airport Hotel Rydges
  • Sydney Airport Rydges
  • Sydney Airport Rydges Hotel
  • Rydges Sydney Airport Hotel Mascot
  • Rydges Sydney Airport Mascot
  • Rydges Sydney Hotel Mascot
  • Rydges Sydney Airport Hotel Hotel
  • Rydges Sydney Airport Hotel Mascot
  • Rydges Sydney Airport Hotel Hotel Mascot

You should know

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.