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4.1 out of 5

"Hotel great, but breakfast service very poor, not enough staff, coffee cold toast etc delivered way before breakfast does was disappointed " More

By a verified traveller on Sun 01 Nov 2020

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Hotel Description

A luxury stay in the heart of Sydney awaits you at Hyatt Regency Sydney. Within steps you'll find popular attractions like SEA LIFE Sydney Aquarium and Wild Life Sydney Zoo. Highlights at this hotel include 3 bars/lounges and a restaurant.

All 892 rooms feature free WiFi, iPod docks, and coffee/tea makers. Minibars provide refreshments, and in-room dining is easy with amenities like refrigerators and round-the-clock room service. Nice touches to enhance your stay include bathrobes and designer toiletries, while premium bedding and down comforters invite a good night's rest. Free weekday newspapers, safes, and hair dryers are also available.

A pampering day can include deep-tissue massages and hot stone massages along with body wraps, body scrubs, and aromatherapy. The restaurant, Sailmaker, is open for breakfast, lunch, and dinner. Zephyr Bar is the hotel's own rooftop bar. 39827 square feet (3700 square meters) of event facilities include conference space, and other business amenities include limo/town car service. Other amenities include free WiFi in public areas and a fitness center. Buffet breakfast is available on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:00 AM and 10:30 AM. There's also the convenience of self parking.

Attractions within a 10-minute walk of this 5-star Darling Harbour hotel include Sydney Tower and King Street Wharf.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$200* Per night/room 6 Dec. - 7 Dec.

Suite, Balcony, Harbour View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed, Harbour View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Regency, Executive Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Studio Suite, Harbour View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hyatt Regency Sydney ratings based on 474 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hyatt Regency Sydney

Everyone (348) Couples (67) Family (28) Other (2)
4 out of 5
Hotel great, but breakfast service very poor, not enough staff, coffee cold toast etc delivered way before breakfast does was disappointed

Posted by on 1 Nov. 2020

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4 out of 5

Posted by on 6 Oct. 2020

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4 out of 5

Posted by on 4 Oct. 2020

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5 out of 5

Posted by on 4 Oct. 2020

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2 out of 5
Dirty uncleaned room, tv didn't work and check in took ages

Posted by , from Sydney on 3 Oct. 2020

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5 out of 5

Posted by on 20 Sep. 2020

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5 out of 5
Usb chargers in room would be good. Likedspate toiletries

Posted by , from Sydney on 5 Sep. 2020

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5 out of 5
Wonderful staff and beautiful rooms. In these COVID times they handled the breakfast which was no longer buffet-style very well. The front desk and concierge staff deserve a special mention.

Posted by , from SYDNEY on 20 Aug. 2020

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5 out of 5
Just a great experience, brilliant guest services, beautiful rooms and good room service. Certainly will be staying again

Posted by , from Sydney on 6 Aug. 2020

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5 out of 5
Amazing and friendly staff who made the stay accommodating and easy! I love how covid safe the hotel was which made my stay stress free. Room service wonderful and the wait wasn’t long! Thankyou for all your hard work guys I will be back!

Posted by , from Hebersham on 27 Jul. 2020

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About the Hyatt Regency Sydney

Location 161 Sussex Street, Sydney, NSW 2000

Property Features

There's a restaurant on site. You can unwind with a drink at one of the 3 bars/lounges. Public spaces have free WiFi. Event space at this hotel measures 39827 square feet (3700 square meters) and includes conference space. A fitness center, spa services, and tour/ticket assistance are also featured at the luxury Hyatt Regency Sydney. The hotel can provide concierge services, limo/town car service, and wedding services. Parking is available for a fee. This 5-star Sydney hotel is smoke free.

  • 1 building
  • 892 guestrooms or units
  • 15 levels
  • 3 bars or lounges
  • 39827 sq ft of conference space
  • 3700 sq m of conference space
  • Dining venue
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Kingsford Smith Intl. Airport (SYD) (11.5 km / 7.1 mi)
  • Train station: Exhibition Centre Station (1.9 km / 1.2 mi)
  • Metro station: Wynyard Station (0.6 km / 0.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hyatt Regency Sydney offers 892 accommodations with iPod docking stations and minibars. Beds feature down comforters and premium bedding. Refrigerators and coffee/tea makers are provided. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers. This Sydney hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include safes and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 10:30 AM.

Sailmaker - This restaurant serves breakfast, lunch, and dinner.

Zephyr Bar - This rooftop bar specializes in local and international cuisine. Open select days.

Lobby Lounge - This lobby lounge specializes in local and international cuisine and serves light fare only. Open daily.

Jackalberry - Onsite bar. Open daily.

Dundee Arm - Onsite pub. Happy hour is offered. Open daily.

24-hour room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 1
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Thai massage

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 75.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Hyatt Regency Sydney

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.The property affirms that it follows sanitization practices of GBAC STAR (Hyatt) guidelines.

  • Parking height restrictions apply
  • Service animals not allowed
  • Cash or credit card deposit required
  • One child stays free
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per night
  • Cash Breakage deposit: AUD 300 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 42 for adults and AUD 21 for children (approximately)
  • Secured self parking fee: AUD 60 per day
  • Late check-out fee: AUD 100 (subject to availability)
  • Rollaway bed fee: AUD 75.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Four Points Sheraton Darling Harbour Sydney
  • Four Points Sheraton Hotel Sydney Darling Harbour
  • Four Points Sheraton Sydney Darling Harbour
  • Four Points Sydney Darling Harbour
  • Sheraton Four Points Sydney Darling Harbour
  • Sheraton Sydney Darling Harbour
  • Four Points Sheraton Sydney Darling Harbour Hotel
  • Four Points By Sheraton Darling Harbour Hotel Sydney
  • 4 Points By Sheraton Darling Harbour
  • Four Points Darling Harbour
  • Four Points Sydney
  • Sydney Four Points
  • Sheraton Sydney
  • Hyatt Regency Sydney Hotel
  • Four Points by Sheraton Sydney Darling Harbour
  • Hyatt Regency Sydney Hotel
  • Hyatt Regency Sydney Sydney
  • Hyatt Regency Sydney Hotel Sydney

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.