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Hyatt Regency Sydney

5-star property
161 Sussex Street, Sydney, NSW 1800 796 370
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4.1 out of 5
Very good!
See all 333 Wotif Reviews

"Love the friendly and welcoming staff plus it’s the best place as it’s so central to everything! Pity there were no movie channels " More

By a verified traveller on Tue 22 Jun 2021

Points Of Interest

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Hotel Description

A luxury stay in the heart of Sydney awaits you at Hyatt Regency Sydney. Within steps you'll find Wild Life Sydney Zoo and SEA LIFE Sydney Aquarium. Highlights at this hotel include 3 bars/lounges and a restaurant.

All 888 rooms feature free WiFi, iPod docks, and safes. Minibars provide refreshments, and in-room dining is easy with amenities like refrigerators and round-the-clock room service. Nice touches to enhance your stay include bathrobes and designer toiletries, while premium bedding and down comforters invite a good night's rest. Hair dryers, phones, and irons/ironing boards are also available.

A pampering day can include deep-tissue massages and hot stone massages along with body wraps, body scrubs, and aromatherapy. The restaurant, Sailmaker, is open for breakfast, lunch, and dinner. Zephyr Bar is the hotel's own rooftop bar. 39827 square feet (3700 square meters) of event facilities include conference space, and other business amenities include limo/town car service. Additionally, you'll find free WiFi in public areas, a fitness center, and a snack bar/deli. Buffet breakfast is available on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:00 AM and 10:30 AM. There's also the convenience of self parking.

Sights within a 10-minute walk of this 5-star Darling Harbour hotel include King Street Wharf and Pitt Street Mall.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$209* Per night/room 3 Oct. - 4 Oct.

Suite, Balcony, Harbour View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Regency, Executive Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Studio Suite, Harbour View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Room, 1 King Bed (Deluxe)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Room, 1 King Bed, Harbour View (Deluxe)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hyatt Regency Sydney ratings based on 333 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hyatt Regency Sydney

Everyone (177) Couples (89) Family (36)
1 out of 5
Firstly the only person on duty that evening said to me that we can’t have any ‘shenanigans’ in our room when my male gay partner arrived to be checked in. Whatever that was supposed to mean, just rude. Secondly the whole TV and movie channel system in the hotel is down and can’t be used. This was not disclosed to us checking in and we paid full price. We were offered an ‘Australian breakfast’ complimentary whatever that is which we couldn’t use as we had to go to work early. The battle continues to have this put right with the hotel.

Posted by on 2 Sep. 2021

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Comment from Hotel Management

24 Sep. 2021 by L Gibbs, Front Office Manager

Dear Ben Thank you for taking the time to share your feedback with us. I would like to sincerely apologise for the issues you faced during your stay. Please rest assured this was not and is never our intention to make you feel uncomfortable. I am also sorry about the TV Issue, Whilst this was an isolated incident, I am sorry for the impact on your stay. I also know our Director of Rooms A Mr. Preussener, has contacted you separately. Should you wish for further follow up you are welcome to contact him directly. Thank you for helping us to perform at our best,

5 out of 5
Love the friendly and welcoming staff plus it’s the best place as it’s so central to everything! Pity there were no movie channels

Posted by on 22 Jun. 2021

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Comment from Hotel Management

22 Jun. 2021 by Ankur Tipnis

Dear Guest, Thank you for your feedback. We hope to see you again soon!

5 out of 5
Very nice rooms and bathrooms with amazing views!!! The buffet breakfast was perfect!!!

Posted by on 22 Jun. 2021

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Comment from Hotel Management

22 Jun. 2021 by Ankur Tipnis

Dear Guest, Thank you for your feedback. We hope to see you again soon!

4 out of 5
Good.

Posted by on 20 Jun. 2021

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Comment from Hotel Management

21 Jun. 2021 by Ankur Tipnis

Dear Guest, Thank you for your feedback. We hope to see you again soon!

5 out of 5
Mini bar was a bit scarce

Posted by on 17 Jun. 2021

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Comment from Hotel Management

17 Jun. 2021 by Hyatt Regency Sydney

Dear Guest, Thank you for your feedback. We hope to see you again soon!

4 out of 5
Everything is good here ✅

Posted by on 16 Jun. 2021

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Comment from Hotel Management

17 Jun. 2021 by Hyatt Regency Sydney

Dear Guest, Thank you for your feedback. We hope to see you again soon!

5 out of 5
The location is very good, the prices comparable, no pool or gym but not missed for short stays. Food was very good in signature restaurant. Our room cleanliness was also very good didn't seem to cut corners and that's very important for us.

Posted by on 15 Jun. 2021

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Comment from Hotel Management

16 Jun. 2021 by Front Office Team

Thank you for staying with us! We appreciate your feedback!

5 out of 5
The property was very close to all Sydney had to offer, Darling Harbour, Queen Victoria Building. It was also only a 5 minute walk from Town Hall Station.

Posted by on 12 Jun. 2021

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Comment from Hotel Management

12 Jun. 2021 by Front Office Team

Thank you for staying with us. We appreciate your feedback!

4 out of 5
Nice and clean staff helpful

Posted by on 4 Jun. 2021

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Comment from Hotel Management

5 Jun. 2021 by Front Office Team

Thank you for staying with us. We appreciate your feedback!

5 out of 5
Position.

Posted by on 31 May 2021

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Comment from Hotel Management

31 May 2021 by Front Office Team

Thank you for staying with us! We appreciate your feedback!

About the Hyatt Regency Sydney

Location 161 Sussex Street, Sydney, NSW 2000

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can unwind with a drink at one of the 3 bars/lounges. Public spaces have free WiFi. Event space at this hotel measures 39827 square feet (3700 square meters) and includes conference space. A fitness center, spa services, and tour/ticket assistance are also featured at the luxury Hyatt Regency Sydney. The hotel can provide concierge services, limo/town car service, and wedding services. Parking is available for a fee. A complete renovation of Hyatt Regency Sydney was completed in March 2021. This 5-star Sydney hotel is smoke free.

  • 1 building
  • 888 guestrooms or units
  • 15 levels
  • 3 bars or lounges
  • 39827 sq ft of conference space
  • 3700 sq m of conference space
  • Dining venue
  • Deli
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Exhibition Centre Station (1.9 km / 1.2 mi)
  • Metro station: Wynyard Station (0.6 km / 0.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hyatt Regency Sydney offers 888 accommodations with iPod docking stations and minibars. Beds feature down comforters and premium bedding. This Sydney hotel provides complimentary wireless Internet access. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Renovation of all guestrooms was completed in March 2021.

  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • Refrigerator
  • Electric kettle
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Free tea bags/instant coffee

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 10:30 AM.

Sailmaker - This restaurant serves breakfast, lunch, and dinner.

Zephyr Bar - This rooftop bar specializes in local and international cuisine. Open select days.

Lobby Lounge - This lobby lounge specializes in local and international cuisine and serves light fare only. Open daily.

Jackalberry - Onsite bar. Open daily.

Dundee Arm - Onsite pub. Happy hour is offered. Open daily.

24-hour room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 1
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Thai massage

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 75.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Hyatt Regency Sydney

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

  • Parking height restrictions apply
  • Service animals not allowed
  • Cash or credit card deposit required
  • One child stays free
  • Debit cards
  • Staffed front desk
  • LGBTQIA friendly
  • Credit card pre-authorisation
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 1 per accommodation, per stay
  • Cash Breakage deposit: AUD 300 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 42 for adults and AUD 21 for children (approximately)
  • Secured self parking fee: AUD 70 per day
  • Late check-out fee: AUD 100 (subject to availability)
  • Rollaway bed fee: AUD 75.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Four Points Sheraton Darling Harbour Sydney
  • Four Points Sheraton Hotel Sydney Darling Harbour
  • Four Points Sheraton Sydney Darling Harbour
  • Four Points Sydney Darling Harbour
  • Sheraton Four Points Sydney Darling Harbour
  • Sheraton Sydney Darling Harbour
  • Four Points Sheraton Sydney Darling Harbour Hotel
  • Four Points By Sheraton Darling Harbour Hotel Sydney
  • 4 Points By Sheraton Darling Harbour
  • Four Points Darling Harbour
  • Four Points Sydney
  • Sydney Four Points
  • Sheraton Sydney
  • Hyatt Regency Sydney Hotel
  • Four Points by Sheraton Sydney Darling Harbour
  • Hyatt Regency Sydney Hotel
  • Hyatt Regency Sydney Sydney
  • Hyatt Regency Sydney Hotel Sydney

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently asked questions

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.