4.2 out of 5

"Close to club, and food outlets, close to museum and other tourist venues. Very clean motel, staff very obliging. " More

By a verified traveller on Wed 05 Sep 2018

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Hotel Description

Mercure Penrith places you steps from Panthers World of Entertainment and within a 15-minute stroll of Cables Wake Park. Highlights at this hotel include an outdoor swimming pool, free self parking and a bar/lounge.

All 222 rooms feature LCD TVs with cable channels, and you can enjoy WiFi, wired Internet and coffee/tea makers. In-room dining is easy with amenities like fridges and room service. Safes, hairdryers and phones are also available.

This business-friendly hotel offers a fitness centre, a business centre and concierge services. Added amenities include WiFi in public areas and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 9:30 AM.

With a stay at this 4-star Penrith hotel, you'll be 1.2 km (0.8 mi) from Westfield Penrith Shopping Centre.

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$138* Per night/room 15 Sep. - 16 Sep.

Superior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe King Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Family Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Superior Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Mercure Penrith ratings based on 994 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mercure Penrith

Everyone (539) Couples (267) Business (3) Family (185)
4 out of 5
The position was excellent for us, close to the Panthers Marquee, shopping, food options and public transport. The staff were very helpful and friendly. Free WiFi would have been good.

Posted by on 18 Aug. 2019

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Comment from Hotel Management

20 Aug. 2019 by Andrew H

Dear Anonymous, Thank you for taking the time to post a review following your recent stay. I am pleased to read that you found the hotel suitably located and the team friendly. We certainly look forward to welcoming you back again in the future. Regards, Andrew H, GM.

4 out of 5

Posted by on 1 Aug. 2019

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Comment from Hotel Management

5 Aug. 2019 by Andrew H

Dear Anonymous, Thank you for taking the time to post a review following your recent stay. I am pleased to read that you had an enjoyable time whilst visiting Penrith. Regards ,Andrew H, GM.

5 out of 5
The room was very clean, it’s in a great location, we walked across the road to the NRL GAME. Fast & efficient service when checking in. Westfield not far away.

Posted by on 31 Jul. 2019

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Comment from Hotel Management

31 Jul. 2019 by Andrew H

Dear Anonymous, Thank you for taking the time to post a review following your recent stay. I am pleased to read that you had an enjoyable time whilst attending the game and that the hotel was suitably located. We certainly look forward to welcoming you back again in the future. Regards, Andrew H, GM.

5 out of 5

Posted by on 29 Jul. 2019

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Comment from Hotel Management

29 Jul. 2019 by Andrew H

Dear Anonymous, Thank you for taking the time to post a review and for the 5 stars. We certainly look forward to welcoming you back again during future planned visits to Penrith. Regards, Andrew H, GM.

4 out of 5

Posted by on 24 Jul. 2019

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Comment from Hotel Management

24 Jul. 2019 by Andrew H

Dear Anonymous, Thank you for taking the time to post a review and for the 4 stars. We certainly look forward to welcoming you back during future planned visits to Penrith. Regards, Andrew H, GM.

4 out of 5
Liked everything but the breakfast in the morning.

Posted by on 24 Jul. 2019

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Comment from Hotel Management

24 Jul. 2019 by Andrew H

Dear Anonymous, Thank you for taking the time to post a review and share your recent stay. I am pleased to read that you had an enjoyable time and will also share your feedback in regards to breakfast back to Panthers. I certainly hope this will not detract you from choosing to stay again in the future. Regards, Andrew H, GM.

4 out of 5

Posted by on 16 Jul. 2019

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Comment from Hotel Management

18 Jul. 2019 by Andrew H

Dear Anonymous, Thank you for taking the time to post a review and share your recent experience. We certainly appreciate the 4 stars and look forward to welcoming you back to Mercure during future planned visits to Penrith. Regards, Andrew H, GM.

5 out of 5

Posted by on 13 Jul. 2019

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Comment from Hotel Management

15 Jul. 2019 by Andrew H

Dear Anonymous, Thank you for taking the time to post a review and for the 5 stars. Regards, Andrew H, GM.

2 out of 5

Posted by on 12 Jul. 2019

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Comment from Hotel Management

15 Jul. 2019 by Andrew H

Dear Anonymous, Thank you for taking the time to post a review. I apologise that we did not meet your expectations on this occasion. Regards, Andrew H, GM.

4 out of 5

Posted by on 6 Jul. 2019

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Comment from Hotel Management

8 Jul. 2019 by Andrew H

Dear Anonymous, Thank you for taking the time to post a review and share your recent experience with us. I certainly appreciate the 4 stars and will be sure share with the rest of the team. Regards, Andrew H, GM.

Property Features

Mercure Penrith offers its guests an outdoor pool and a fitness centre. You can enjoy a drink at the bar/lounge. You'll find a business centre on site. WiFi and wired Internet are available in public spaces for a fee. The business-friendly Mercure Penrith also features a BBQ, concierge services, and laundry facilities. Self parking is free. This 4-star Penrith hotel is smoke free.

  • 1 building
  • 222 guestrooms or units
  • 5 levels
  • Built in 1984
  • Bar or lounge
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • BBQ grill(s)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: WiFi (surcharge) , Wired Internet access - surcharge

Parking

Free self parking

Transport

  • Airport: Sydney, NSW (SYD-Kingsford Smith Intl.) (58.3 km / 36.2 mi)
  • Train station: Sydney Penrith Station (2.2 km / 1.4 mi)
  • Parking: Free self parking

Room Amenities

Mercure Penrith offers 222 forms of air-conditioned accommodation with a safe and coffee/tea makers. 26-inch LCD televisions come with premium cable channels. Bathrooms include a shower, complimentary toiletries and a hairdryer. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis. Renovation of all guestrooms was completed in November 2017.

  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Fridge
  • Coffee maker
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 9:30 AM.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 40.0 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Maximum number of children who can stay free 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 19 for adults and AUD 14 for children (approximately)
  • Fee for in-room wireless Internet: AUD 24.95 per day (rates may vary)
  • Fee for in-room wired Internet: AUD 24.95 per night (rates may vary)
  • Fee for wireless Internet in public areas: AUD 20 per 24-hour period (rates may vary)
  • Fee for wired Internet in public areas: AUD 20 per 24-hour period (rates may vary)
  • Rollaway bed fee: AUD 40.0 per night
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chifley Hotel
  • Chifley Hotel Panthers
  • Chifley Hotel Penrith
  • Chifley Hotel Penrith Panthers
  • Penrith Chifley Hotel
  • Mercure Penrith Hotel
  • Mercure Penrith
  • Chifley Penrith Panthers Hotel Penrith

You should know

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.