4.2 out of 5

"Close to club, and food outlets, close to museum and other tourist venues. Very clean motel, staff very obliging. " More

By a verified traveller on Wed 05 Sep 2018

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Hotel Description

Mercure Penrith places you steps from Panthers World of Entertainment and within a 10-minute stroll of Cables Wake Park. Highlights at this hotel include an outdoor swimming pool, free self parking, and a bar/lounge.

All 222 rooms feature LCD TVs with cable channels, and you can enjoy WiFi, wired Internet, and coffee/tea makers. In-room dining is easy with amenities like fridges and room service. Safes, hairdryers, and phones are also available.

This business-friendly hotel offers a fitness centre, a business centre, and concierge services. Added amenities include WiFi in public areas and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 9:30 AM.

With a stay at this 4-star Penrith hotel, you'll be 1.2 km (0.8 mi) from Westfield Penrith Shopping Centre.

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$127 per night

Superior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe King Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Family Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Deluxe King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Mercure Penrith ratings based on 1,024 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mercure Penrith

Everyone (529) Couples (300) Business (3) Family (192)
4 out of 5
Great place to visit with the family. The kids loved the pool!

Posted by on 16 Dec 2018

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Comment from Hotel Management

16 Dec 2018 by Allison Armstrong -RDM

Dear Guest, Thanks you for your feedback , we look forward to welcoming you and the family back to the Hotel in the future. Kind Regards

4 out of 5
Excellent. Modern clean rooms and comfy beds. Friendly, helpful staff.

Posted by on 15 Dec 2018

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Comment from Hotel Management

16 Dec 2018 by Allison Armstrong - RDM

Dear Guest, Thank you for your feedback. Its a pleasure to hear you enjoyed your stay with us. We look forward to welcoming you back to the Hotel in the future. Kind Regards

5 out of 5
Easy efficient check in. Nice desk operator. Great room.

Posted by on 14 Dec 2018

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Comment from Hotel Management

16 Dec 2018 by Allison Armstrong -RDM

Dear Guest, Thank you for your feedback. Its a pleasure to hear you enjoyed your stay with us. We look forward to welcoming you back to the Hotel in the future. Kind Regards

4 out of 5

Posted by on 13 Dec 2018

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Comment from Hotel Management

16 Dec 2018 by Allison Armstrong - RDM

Dear Guest, Thank you for your rating. Kind Reagrds

5 out of 5
Nice and quite room . Cleaning staff very friendly

Posted by on 13 Dec 2018

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Comment from Hotel Management

16 Dec 2018 by Allison Armstrong - RDM

Dear Guest, Thank you for your feedback. Its a pleasure to hear you enjoyed your stay with us, I will forward this to our housekeeping team. We look forward to welcoming you back to the Hotel in the future. Kind Regards

4 out of 5
Renovations affecting appearance and access. Checkin delayed due computer system upgrading that should be done overnight. Nice room good location.

Posted by on 12 Dec 2018

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Comment from Hotel Management

16 Dec 2018 by Allison Armstrong -RDM

Dear Guest, Thank you for your feedback. Our renovations are due to be completed early next year, sorry about the inconvenience with the computer system. We look forward to welcoming you back to the Hotel in the future. Kind Regards

4 out of 5
No issues. Good base for exploring the Blue Mountains.

Posted by on 10 Dec 2018

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Comment from Hotel Management

16 Dec 2018 by Allison Armstrong - RDM

Dear Guest, Thank you for your feedback. Its a pleasure to hear you enjoyed your stay with us. We look forward to welcoming you back to the Hotel in the future. Kind Regards

4 out of 5
Fantastic room, comfortable bed. Only down fall was they took my payment and an extra holding payment so now my bank account is minus until it goes back in

Posted by on 8 Dec 2018

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Comment from Hotel Management

16 Dec 2018 by Allison Armstrong - RDM

Dear Guest, Thank you for your feedback. Its a pleasure to hear you enjoyed your stay with us. I will talk to the team regarding payments. We look forward to welcoming you back to the Hotel in the future. Kind Regards

2 out of 5
The room was nice and the staff great But —-my room was nxt to the lift and I could here the noise of it the whole time and having to get up at 4 am to do a long distance triathlon,it wasn’t ideal.

Posted by , from The entrance nsw on 26 Nov 2018

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4 out of 5
Rooms are good size and modern but the lobby and hotel entrance is undergoing refurb and doesn’t match the room quality currently. Parking can be an issue if you don’t claim a space early

Posted by on 26 Nov 2018

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Property Features

Mercure Penrith offers its guests an outdoor pool and a fitness centre. You can enjoy a drink at the bar/lounge. You'll find a business centre on site. WiFi and wired Internet are available in public spaces for a fee. The business-friendly Mercure Penrith also features a BBQ, concierge services, and on-site laundry facilities. Self parking is free. This 4-star Penrith hotel is smoke free.

  • 1 building
  • 222 guestrooms or units
  • 5 levels
  • Built in 1984
  • Bar or lounge
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • BBQ grill(s)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: WiFi (surcharge) , Wired Internet access - surcharge

Parking

Free self parking

Transport

  • Airport: Sydney, NSW (SYD-Kingsford Smith Intl.) (67.2 km / 41.7 mi)
  • Train station: Sydney Emu Plains Station (3 km / 1.9 mi)
  • Parking: Free self parking

Room Amenities

Mercure Penrith offers 222 forms of air-conditioned accommodation with a safe and coffee/tea makers. 26-inch LCD televisions come with premium cable channels. Bathrooms include a shower, complimentary toiletries and a hairdryer. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis. Renovation of all guestrooms was completed in November 2017.

  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Fridge
  • Coffee maker
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 9:30 AM.

Room service (during limited hours) is available.