4.6 out of 5

"Unfortunately I was charged twice for my stay. It took 5 days to get my money back! Disappointing. " More

By a verified traveller on Sat 01 Sep 2018

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Hotel Description

A luxury stay in the heart of Sydney awaits you at The Grace Hotel. Within a short 5-minute stroll, you'll find Pitt Street Mall and Theatre Royal. Highlights at this hotel include a restaurant, an indoor swimming pool, and a conference centre.

All 382 rooms feature free WiFi, LED TVs, and coffee/tea makers. Fridges and round-the-clock room service make in-room dining easy, and minibars provide refreshments. Nice touches include slippers and designer toiletries. Additionally, free newspapers, safes, and hairdryers are available.

The restaurant, Grace Brasserie, is open for breakfast and lunch. Added amenities include free WiFi in public areas, a fitness centre, and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 10 AM. There's also the convenience of self parking.

Sights within a 10-minute walk of this 4.5-star Sydney Central Business District hotel include Queen Victoria Building and Westfield Shopping Centre.

Superior Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
AU$176 per night

Signature Deluxe King (deluxe, newly refurbished)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Signature Superior King (newly refurbished)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Suite, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Grace Hotel ratings based on 3,355 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Grace Hotel

Everyone (1868) Couples (1157) Business (25) Family (296) Other (2)
5 out of 5
Great property to stay at good location very large rooms and excellent service all round

Posted by on 20 Mar. 2019

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5 out of 5
The room was light filled and comfortable and didn't feel stuffy like most hotel rooms do. The building itself is glorious

Posted by on 20 Mar. 2019

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4 out of 5
-Gorgeous building Car parking was difficult, liaison between motel staff and car park staff inconsistent

Posted by on 19 Mar. 2019

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3 out of 5
BEAUTIFULL ART DECO hotel but you can improve on two things. 1.Car parking was impossible to find and not at all clearly marked. we parked in a Wilsons down the road and it costs me nearly $100 for overnight parking. 2. Hot Buffett breakfast was not hot-at best luke warm.YOU NEED TO ADRESS THIS. People get food poisoning when buffet food style food is not kept hot. Staff were excellent-freindly and accommodating. I would not stay here again unless these two areas were promised to be fixed.

Posted by on 17 Mar. 2019

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4 out of 5
The property has a quaint historical feel while being clean in modern in the room. No dislikes.

Posted by on 17 Mar. 2019

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4 out of 5
Nice clean room .Comfortable beds . The room was pretty dark .First when I walked in I thought there is no window. I was wrong. There was a window just in a possition that it didnt give enough natural light. The door stopper for the bathroom door was front of the toilet. Just watch your toes .

Posted by , from Sydney Au on 16 Mar. 2019

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4 out of 5
The building is magnificent. Room decor is a little dull and beds saggy

Posted by , from Kiama on 13 Mar. 2019

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5 out of 5
Loved the old world art deco style of the Grace Hotel

Posted by on 12 Mar. 2019

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2 out of 5
without any notice $350 was held in my credit card. Will now have to wait 5 days for funds to be released back. Barely got an apology and no good will gesture in sight. Hotel not what it used to be.

Posted by on 5 Mar. 2019

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3 out of 5
The check in process at the hotel is very innefficient. We arrived early and were offered an early check in for $45. The room was obviously available but unlike other hotels which allow an early check in if the room is available as a gesture of godwill, Grace opt to want to make it a money making opportunity (as was the email prior to arrival offering an upgrade for extra dollars). The hotel itself is fine. It is clean and in a great central location. I did not notice an express check out option so I chose to pay my account at check in. We did join the queue for check out but it happened a little more efficiently. We stayed on the 3rd floor. The traffic noise from York Street was noticeable meaning no sleep in on Sunday morning. Would we stay here again? The answer ...... possibly. I'd be happy to pay a little more to stay at places we have previously stayed at that offer efficiency and goodwill with the accommodation experience.

Posted by on 3 Mar. 2019

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Property Features

There's a restaurant on site. Public spaces have free WiFi. The Grace Hotel offers its guests an indoor pool and a fitness centre. A rooftop terrace, tour or ticket assistance, and multilingual staff are also featured at the luxury The Grace Hotel. The hotel can provide concierge services and wedding services. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4.5-star Sydney hotel is smoke free.

  • 382 guestrooms or units
  • 11 levels
  • Dining venue
  • Childcare (surcharge)
  • Terrace on the roof
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Indoor pool
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces) , Offsite parking discounted rates available

Transport

  • Airport: Sydney, NSW (SYD-Kingsford Smith Intl.) (15.5 km / 9.6 mi)
  • Train station: Sydney Circular Quay Station (1.3 km / 0.8 mi)
  • Metro station: Wynyard Station (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

The Grace Hotel offers 382 forms of air-conditioned accommodation with minibars and a safe. 49-inch LED televisions come with pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include complimentary slippers, designer toiletries, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • LED television
  • Premium channels
  • Films for purchase
  • Fridge
  • Coffee maker
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.

Grace Brasserie – This restaurant serves breakfast and lunch.

Late-night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness centre.

Children aged under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 90.0 per night.

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

  • Only service animals are allowed
  • Union Pay

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 32 per person (approximately)
  • Self-parking fee: AUD 55.00 per day
  • Late check-out fee: AUD 60 (subject to availability)
  • Rollaway bed fee: AUD 90.0 per night
  • On-site credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grace Hotel Sydney
  • Grace Hotel
  • Grace Sydney
  • Sydney Grace Hotel

You should know

  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.