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4.5 out of 5

"The bathroom tiles and shower had mould, needs upgrading " More

By a verified traveller on Sun 01 Mar 2020

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Hotel Description

A luxury stay in the heart of Sydney awaits you at The Grace Hotel. Within a short 5-minute stroll, you'll find Pitt Street Mall and Theatre Royal. Highlights at this hotel include a restaurant, an indoor swimming pool, and a conference center.

Free WiFi, LED TVs, and coffee/tea makers are featured in all 382 rooms. Minibars provide refreshments, and in-room dining is easy with amenities like refrigerators and round-the-clock room service. Nice touches to enhance your stay include slippers and designer toiletries. Free newspapers, in-room massages, and safes are also available.

The buffet restaurant, Grace Brasserie, is open for breakfast and lunch. Added amenities include free WiFi in public areas, a fitness center, and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10 AM. There's also the convenience of self parking.

Places within a short walk of this 4.5-star Sydney Central Business District hotel include SEA LIFE Sydney Aquarium and Westfield Shopping Centre.

Superior Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
AU$150* Per night/room 7 Jun. - 8 Jun.

Signature Deluxe King (deluxe, newly refurbished)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Signature Superior King (newly refurbished)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Suite, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Grace Hotel ratings based on 994 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Grace Hotel

Everyone (841) Couples (73) Business (20) Family (29) Other (2)
2 out of 5
I have found they have charged me $110 for no reason. I am very annoyed

Posted by , from melbourne on 3 Mar. 2020

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5 out of 5
The bathroom tiles and shower had mould, needs upgrading

Posted by , from Australia on 1 Mar. 2020

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5 out of 5

Posted by on 1 Mar. 2020

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5 out of 5
Room was clean and service was fantastic! Rooms are large in size

Posted by on 29 Feb. 2020

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5 out of 5

Posted by on 16 Feb. 2020

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5 out of 5
Perfect weekend escape. Renovated rooms are smart and functional.

Posted by , from Sydney on 15 Feb. 2020

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4 out of 5

Posted by on 14 Feb. 2020

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5 out of 5

Posted by on 5 Feb. 2020

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5 out of 5

Posted by on 30 Jan. 2020

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5 out of 5

Posted by on 19 Jan. 2020

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Property Features

There's a restaurant on site. WiFi is free in public spaces. The Grace Hotel offers its guests an indoor pool and a fitness center. A rooftop terrace, tour/ticket assistance, and multilingual staff are also featured at the luxury The Grace Hotel. The hotel can provide concierge services and wedding services. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4.5-star Sydney hotel is smoke free.

  • 382 guestrooms or units
  • 11 levels
  • Dining venue
  • Childcare (surcharge)
  • Terrace on the roof
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces) , Offsite parking discounted rates available

Transport

  • Airport: Sydney, NSW (SYD-Kingsford Smith Intl.) (17.3 km / 10.8 mi)
  • Train station: Sydney Circular Quay Station (1.7 km / 1.1 mi)
  • Metro station: Wynyard Station (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

The Grace Hotel offers 382 accommodations with minibars and safes. 49-inch LED televisions come with pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include slippers, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

  • Minibar
  • In-room dining (24 hours)
  • LED television
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Housekeeping (daily)
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.

Grace Brasserie - This buffet restaurant serves breakfast and lunch.

Late night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11:30 PM
  • Minimum check-in age is: 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 70.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Parking height restrictions apply
  • Debit cards
  • Number of children who can stay for free – 2

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 35 per person (approximately)
  • Self parking fee: AUD 55.00 per day (in/out privileges)
  • Late check-out fee: AUD 60 (subject to availability)
  • Rollaway bed fee: AUD 70.0 per day
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grace Hotel
  • Grace Hotel Sydney
  • Grace Sydney
  • Sydney Grace Hotel
  • The Grace Hotel Hotel
  • The Grace Hotel Sydney
  • The Grace Hotel Hotel Sydney

You should know

  • Pool access available from 6:00 AM to 9:00 PM.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.