4.6 out of 5

"While the rooms decor is a tad 'tired', The Grace is still my preferred place to stay in Sydney. " More

By a verified traveller on Tue 12 Dec 2017

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Hotel Description

A luxury stay in the heart of Sydney awaits you at The Grace Hotel. Within a short 5-minute stroll, you'll find Theatre Royal and Pitt Street Mall. Highlights at this hotel include a restaurant, an indoor swimming pool, and a rooftop terrace.

All 382 rooms feature free WiFi, flat-screen TVs, and coffee/tea makers. Dining in is an option with 24-hour room service, and minibars provide refreshments. Additionally, free weekday newspapers, safes, and hairdryers are available.

The buffet restaurant, Grace Brasserie, is open for breakfast and lunch. Added amenities include free WiFi in public areas, a fitness centre, and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 10 AM. There's also the convenience of self parking.

Sights within a 10-minute walk of this 4.5-star Sydney Central Business District hotel include Queen Victoria Building and Westfield Shopping Centre.

Superior Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
$164 per night

Deluxe King Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Premium King Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

King Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Grace Hotel ratings based on 3,152 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0
4 out of 5

Old charmer

While the rooms decor is a tad 'tired', The Grace is still my preferred place to stay in Sydney.

Posted by on 12 Dec 2017

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5 out of 5

Excellent

Great hotel, central to the City and very comfortable.

Posted by , from NSW on 10 Dec 2017

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5 out of 5

Stylish hotel in the heart of Sydney

I have stayed at this hotel several times and it remains my first choice. The decor is distinctive and original features of the building have been retained which makes a pleasant change from the somewhat standardised features of many hotels. Rooms are a good size and clean. During my last stay the hotel was being refurbished; this did not affect me but a friend on a different floor said she could hear work being carried out.

Posted by on 8 Dec 2017

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3 out of 5

Nice Hotel but!

I was charged for mini bar purchases when I did not use anything from the mini bar. Had to call hotel to rectify after checking my credit card statement, they did reverse the charge....but was an unnecessary inconvenience.

Posted by on 8 Dec 2017

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4 out of 5

Good location

Well located hotel close to the mall. Room service very average. Rooms could do a freshen up.

Posted by , from Melbourne on 2 Dec 2017

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5 out of 5

Great art deco beautifully decorated

Had a one overnight staff were very friendly, we were upgraded to a huge family room and was allowed to check in early . It was a bonus for us as we landed a lot earluer than expected

Posted by , from melbourne australia on 17 Nov 2017

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5 out of 5
Great place to stay while I’m Sydney clean and very friendly staff, close to every thing on the middle of Sydney

Posted by on 9 Nov 2017

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4 out of 5

Convenient and classy city hotel

Pros: Location
Cons: The speed of the internet connection. Reminded me of an old dial up speed!
A one night stay in Sydney CBD and the Grace was good for that. I like the location, within easy walking distance of so much and close to public transport. The place has an old world ambience about it but with modern facilities. Shame the internet speed is so slow and unreliable though. Ask for a room with a street view. The first room I was given had a window on to an interior courtyard. Though the room was large the light was poor and the overall feel was depressing. Staff were happy to change my room to a street view. The room was smaller but had a much nicer feeling to it.

Posted by on 9 Nov 2017

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4 out of 5

Great hotel , great location. Near QVB .

Pros: Location, charm and cost.
Cons: Water pressure. Nothing is worse than a lousy shower.
Location: York street is fabulous. Close to buses, QVB , Pitt street shopping. Hotel is charming. And friendly. Cafes and pubs nearby .
Great location near the QVB . Best shopping experience and now decorated for Christmas. The Grace Hotel had old world charm , very pleasant staff. We arrived at 12.30 pm and happily checked us in. Our few complaints were the cold room, hard to regulate the temp, but we slept fine with another blanket, and obviously cutting back on water. The pressure was not great if you wanted that fast hot shower. Other than that, no real problems. We enjoyed out stay.

Posted by , from sydney. on 5 Nov 2017

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5 out of 5
Well located near public transport, shopping areas, financial district and numerous tourist attractions. Hotel accommodation was medium-expensive, but relative to other Sydney hotels was competitive value. Room was good size, comfortable and serviced well and early each day.

Posted by on 5 Nov 2017

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Property Features

There's a restaurant on site. Public spaces have free WiFi. The Grace Hotel offers its guests an indoor pool and a fitness centre. A rooftop terrace, gift shops/news stands, and on-site laundry facilities are also featured at the luxury The Grace Hotel. Parking is available for a fee. This 4.5-star Sydney hotel is smoke free.

  • 382 guestrooms or units
  • 11 levels
  • Dining venue
  • Childcare (surcharge)
  • Terrace on the roof
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Gift shop
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Indoor pool
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Babysitting or childcare
  • Refrigerator (on request)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Sydney, NSW (SYD-Kingsford Smith Intl.) (15.5 km / 9.6 mi)
  • Train station: Sydney Circular Quay Station (1.1 km / 0.7 mi)
  • Metro station: Town Hall Station (0.6 km / 0.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

The Grace Hotel offers 382 forms of air-conditioned accommodation with minibars and a safe. Flat-screen televisions come with pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and refrigerators can be requested.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Premium channels
  • Films for purchase
  • Refrigerator available
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.

Grace Brasserie – This buffet restaurant serves breakfast and lunch.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness centre. Children aged under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 60.00 per day.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

  • No cribs (infant beds) available
  • Only service animals are allowed

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD100 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD32 per person (approximately)
  • Self-parking fee: AUD55.00 per day
  • Late check-out fee: AUD60
  • Rollaway bed fee: AUD60.00 per day
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.