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4.4 out of 5

"Great position in the CBD, yet quiet and relaxing in the hotel. Highly recommended. " More

By a verified traveller on Sun 29 Nov 2020

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Hotel Description

A luxury stay in the heart of Sydney awaits you at The Grace Hotel. Within a short 5-minute stroll, you'll find Pitt Street Mall and Theatre Royal. Highlights at this hotel include a restaurant, an indoor swimming pool, and a conference center.

You can enjoy LED TVs with satellite channels, and all 382 rooms feature free WiFi, coffee/tea makers, and free newspapers. Minibars provide refreshments, and in-room dining is easy with amenities like refrigerators and room service. Nice touches to enhance your stay include slippers and designer toiletries. In-room massages, safes, and hair dryers are also available.

This business-friendly hotel offers free WiFi in public areas, a fitness center, and a rooftop terrace. Other amenities include laundry facilities, concierge services, and a 24-hour front desk. Full breakfast is available daily between 7:00 AM and 10:00 AM. There's also the convenience of self parking.

Places within a short walk of this 4.5-star Sydney Central Business District hotel include SEA LIFE Sydney Aquarium and Westfield Shopping Centre.

Superior Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
AU$145* Per night/room 13 Dec. - 14 Dec.

Signature Deluxe King (deluxe, newly refurbished)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Signature Superior King (newly refurbished)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Suite, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Grace Hotel ratings based on 351 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Grace Hotel

Everyone (252) Couples (43) Family (27)
5 out of 5
Great position in the CBD, yet quiet and relaxing in the hotel. Highly recommended.

Posted by , from Sydney on 29 Nov. 2020

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5 out of 5
Beautiful, elegant hotel. Very clean. Polite staff. Great position

Posted by , from Central Coast on 26 Nov. 2020

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3 out of 5
Beds were small to fit family of 4 and we were only given 2 towels.

Posted by on 9 Nov. 2020

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1 out of 5
it's not really recommended to any travelers. Check-in should be available at 3 PM, but the room is still not available even I went to the Hotel at 4PM. the room gives you an old and hasn't been used for sometimes. Not really recommended anyone.

Posted by , from Sydney on 6 Oct. 2020

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2 out of 5
We had registered with four guests but only received towels for two. There were only two tea bags and no milk. One of the main ceiling lights was flickering like a strobe light the whole time.

Posted by , from Wollongong on 5 Oct. 2020

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3 out of 5
Grace hotel was great as usual. Great hotel in great location and very clean. Booking process however was a massive disappointment. I booked online with wotif for Friday night stay and my wife went ahead and booked extra night stay for Saturday night next day. She received a much cheaper rate of almost $100. It was thru Agoda. I felt it was unfair to be changed so much more and contacted Wotif. They told me I wil be able to get price match if o email them after my stay and send screenshot of cheaper rate. I did so but got told by Wotif that I now don’t qualify for price match as per some conditions in small print. In short, I feel beyond disappointed and will never use Wotif for my booking in the future nor I will recommend it to my family and friends.

Posted by , from Newcastle on 3 Oct. 2020

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5 out of 5
Awesome newly renovated room, very comfortable bed and room was very large

Posted by , from Australia on 21 Jun. 2020

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5 out of 5
1930s charm with modern rooms. Spacious, and convenient.

Posted by , from Sydney on 8 Jun. 2020

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2 out of 5
I have found they have charged me $110 for no reason. I am very annoyed

Posted by , from melbourne on 3 Mar. 2020

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5 out of 5
The bathroom tiles and shower had mould, needs upgrading

Posted by , from Australia on 1 Mar. 2020

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Property Features

There's a restaurant on site. WiFi is free in public spaces. The Grace Hotel offers its guests an indoor pool and a fitness center. A rooftop terrace, tour/ticket assistance, and multilingual staff are also featured at the luxury The Grace Hotel. The hotel can provide concierge services and wedding services. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4.5-star Sydney hotel is smoke free.

  • 382 guestrooms or units
  • 11 levels
  • Dining venue
  • Childcare (surcharge)
  • Terrace on the roof
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces) , Offsite parking discounted rates available

Transport

  • Airport: Kingsford Smith Intl. Airport (SYD) (17.3 km / 10.8 mi)
  • Train station: Sydney Circular Quay Station (1.8 km / 1.1 mi)
  • Metro station: Wynyard Station (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

The Grace Hotel offers 382 accommodations with minibars and safes. 49-inch LED televisions come with satellite channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include slippers, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

  • Minibar
  • In-room dining (limited hours)
  • LED television
  • Satellite channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Housekeeping (daily)
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 10:00 AM.

Lobby Lounge - Onsite café.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 11:30 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 70.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay for free – 2
  • Debit cards
  • UnionPay
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: AUD 35 per person (approximately)
  • Self parking fee: AUD 55.00 per day (in/out privileges)
  • Late check-out fee: AUD 60 (subject to availability)
  • Rollaway bed fee: AUD 70.0 per day
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grace Hotel
  • Grace Hotel Sydney
  • Grace Sydney
  • Sydney Grace Hotel
  • The Grace Hotel Hotel
  • The Grace Hotel Sydney
  • The Grace Hotel Hotel Sydney

You should know

  • Pool access available from 6:00 AM to 9:00 PM.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQIA friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.