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4.0 out of 5

"Booked and paid for a King studio apartment and when I got to my room is was two singles. They probably would have changed my room if I went all the w ... " More

By a verified traveller on Tue 11 May 2021

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Hotel Description

A luxury stay in Sydney awaits you at Quest At Sydney Olympic Park. Within just a 10-minute stroll, you'll find Sydney Olympic Park Athletic Centre and ANZ Stadium. Highlights at this hotel include in-room free WiFi and free Internet.

All 140 soundproofed rooms feature flat-screen TVs with digital channels, and you can enjoy safes, hair dryers, and irons/ironing boards. Microwaves and stovetops make in-room dining easy, and minibars provide refreshments. Desks and free toiletries are also available.

This business-friendly hotel offers free WiFi in public areas, a free grocery shopping service, and concierge services. Additionally, you'll find a snack bar/deli and laundry facilities. There's also self parking, along with the convenience of a free area shuttle.

Places within a 15-minute walk of this 4.5-star Sydney Olympic Park hotel include Qudos Bank Arena and Sydney Showground.

Studio Apartment

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$190* Per night/room 20 Sep. - 21 Sep.

Three Bedroom Apartment

Bed Count 3 King Beds Maximum Occupancy 6 Max

One Bedroom Apartment

Bed Count 1 King Bed Maximum Occupancy 3 Max

Two Bedroom Apartment

Bed Count 2 King Beds Maximum Occupancy 4 Max

Three Bedroom Executive Apartment

Bed Count 3 King Beds Maximum Occupancy 6 Max

Two Bedroom Executive Apartment

Bed Count 2 King Beds Maximum Occupancy 4 Max

Quest At Sydney Olympic Park ratings based on 599 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Quest At Sydney Olympic Park

Everyone (388) Couples (69) Business (4) Family (126)
1 out of 5
As soon as you walk out of the lift there was an awful damp smell. Our room also had a bad smell that came from the bathroom.The bed was terrible. Out dated and damaged furniture. For the money we paid it was not acceptable. Would not recommend this place to anyone!

Posted by on 15 Jun. 2021

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Comment from Hotel Management

15 Jun. 2021 by Quest Team

Thank you for taking the time to tell us about your experience at Quest at Sydney Olympic Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Quest, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

3 out of 5
Booked and paid for a King studio apartment and when I got to my room is was two singles. They probably would have changed my room if I went all the way back down to reception to complain, but it should have been correct in the first instance especially late at night!

Posted by on 11 May 2021

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Comment from Hotel Management

15 Jun. 2021 by Quest Team

Thank you for taking the time to tell us about your experience at Quest at Sydney Olympic Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Quest, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

4 out of 5
Staff were amazing. Booked a room for 3 no bed made up for the 3rd person and aircon/heating didn't work

Posted by on 30 Apr. 2021

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Comment from Hotel Management

13 May 2021 by Ashlee

Dear Traveler Thank you for taking the time to review your recent stay with us and the lovely comments regarding our staff, that is so pleasing to hear! I apologise for the issues you experienced initially but trust that they were rectified for you in a timely manner. Kind Regards Ashlee Quest at Sydney Olympic Park

4 out of 5
I wasn’t aware that parking was limited.Had to pay $30 a day for parking lot next to Quest.. 2 bedroom unit was comfortable and having a kitchen meant we could save some dollars feeding the kids.

Posted by on 30 Apr. 2021

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Comment from Hotel Management

13 May 2021 by Ashlee

Thank you for taking the time to review your recent stay with us. We are pleased to see that the apartment suited your needs. All our apartments are equipped with kitchen facilities and are larger than your standard hotel style rooms, making it the perfect option for families or small groups. We look forward to welcoming you back to the property when you next visit the area. Kind Regards Ashlee Quest at Sydney Olympic Park

5 out of 5
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Posted by on 27 Apr. 2021

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Comment from Hotel Management

28 Apr. 2021 by Quest

It is great to hear that you had a first class stay with us! Thank you for choosing to stay with us and for taking the time to review us online. We hope to see you soon again!

4 out of 5
Location was close to event, however needed to park further away off site unsecure council car park

Posted by on 5 Apr. 2021

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Comment from Hotel Management

16 Apr. 2021 by Ashlee

Dear Traveler Thank you for taking the time to provide your feedback following your recent stay. We are pleased to see that you had a pleasant stay and you found the location of our property convenient for the event you were attending. We do have underground secure car parking onsite although it is subject to availability and does require pre-booking. We hope to welcome you back next time you visit the area. Kind Regards Ashlee Quest at Sydney Olympic Park

4 out of 5
For the amount I was charged I expected more, the shower wasn’t cleaned properly, the desk chair had the wobbles and the fridge and bin slide wouldn’t shut properly.

Posted by on 31 Mar. 2021

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Comment from Hotel Management

28 Apr. 2021 by Quest

Thank you for taking the time to tell us about your experience at Quest at Sydney Olympic Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Quest, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

5 out of 5
Ideal location for what we required,apartment was clean and had everything what was needed

Posted by on 28 Mar. 2021

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Comment from Hotel Management

28 Apr. 2021 by Quest

It is great to hear that you had a first class stay with us! Thank you for choosing to stay with us and for taking the time to review us online. We hope to see you soon again!

3 out of 5

Posted by on 6 Mar. 2021

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Comment from Hotel Management

28 Apr. 2021 by Quest

It is great to hear that you had a first class stay with us! Thank you for choosing to stay with us and for taking the time to review us online. We hope to see you soon again!

2 out of 5
Stayed here for 2 nights for my sisters wedding, paid full amount and parking on check in. Then on check out for accused of not paying yet. Had to dig out transaction and send to them on the spot for proof of payment. Lady was rude and i was not impressed that there system could make such an error... imagine i paid in cash how would i trace that...

Posted by on 28 Feb. 2021

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Comment from Hotel Management

28 Apr. 2021 by Quest

Thank you for taking the time to tell us about your experience at Quest at Sydney Olympic Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Quest, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Property Features

There's a snack bar/deli on site. Public spaces have free WiFi. Tour/ticket assistance, multilingual staff, and concierge services are also featured at the luxury Quest At Sydney Olympic Park. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4.5-star Sydney hotel is smoke free.

  • 1 building
  • 140 guestrooms or units
  • 7 levels
  • Built in 2012
  • Deli
  • Childcare (surcharge)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces) , Offsite parking discounted rates available

Transport

  • Train station: Sydney Olympic Park Station (0.8 km / 0.5 mi)
  • Property shuttles: Free area shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Quest At Sydney Olympic Park offers 140 accommodations with minibars and safes. Flat-screen televisions come with premium digital channels. Bathrooms include complimentary toiletries and hair dryers. This Sydney hotel provides complimentary wired and wireless Internet access. Housekeeping is provided daily.

  • Minibar
  • Flat-screen television
  • Digital channels
  • Premium channels
  • Microwave
  • Stove
  • Electric kettle
  • Kitchenware
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Free tea bags/instant coffee

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 10:00 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 8:00 AM - 8:00 PM
  • Saturday - Sunday: 9:00 AM - 5:00 PM
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

This property's front desk is open during the following times:

  • Monday - Friday: 8:00 AM - 8:00 PM
  • Saturday - Sunday: 9:00 AM - 5:00 PM
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per day.
  • Cribs (infant beds) are available for AUD 5.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Union Pay. Cash is not accepted. Long-term renters welcome.

For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. Contactless check-out is available.

  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Guests will receive an email with special check-in instructions
  • Debit cards not accepted
  • Staffed front desk
  • Long-term renters welcome
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: AUD 40 per night
  • Crib (infant bed) fee: AUD 5.0 per night
  • Rollaway bed fee: AUD 50.0 per day
  • Credit card charges are subject to a surcharge of 2.7 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quest Hotel Sydney Olympic Park
  • Quest Sydney Olympic Park
  • Sydney Olympic Park Quest
  • Quest Sydney Olympic Park Hotel

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.