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4.4 out of 5

"Sensational location and beautiful building. We had some problems with broken items in out room however the staff were prompt and keen to rectify and ... " More

By a verified traveller on Sat 14 Mar 2020

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Hotel Description

A luxury stay in the heart of Sydney awaits you at InterContinental Sydney. Within just a 10-minute stroll, you'll find Circular Quay and Government House. Highlights at this romantic hotel include a full-service spa, a restaurant, and an indoor swimming pool.

LCD TVs with cable channels are featured in all 509 rooms, and you can enjoy free WiFi, free wired Internet, and coffee/tea makers. Minibars provide refreshments, and 24-hour room service is also available. Premium linens invite a comfortable night's sleep, and you'll find nice touches like bathrobes and slippers. Free local calls, in-room massages, and safes are also available.

A day of pampering can include deep-tissue massages, Swedish massages, and body treatments along with aromatherapy and hydrotherapy. The restaurant, Cafe Opera, is open for breakfast, lunch, and dinner. For a drink, you can stop by the hotel's own bar/lounge. Enjoy the fitness center and sauna. Conference space and a business center are among the business amenities offered. Additionally, you'll find free WiFi in public areas, a coffee shop/café, and laundry facilities. Full breakfast is available daily between 7:30 AM and 10:30 AM. There's also valet parking, along with the convenience of an airport shuttle.

Sights within a 10-minute walk of this 5-star Sydney Central Business District hotel include Sydney Opera House and Royal Botanic Gardens.

Classic Room, 1 King Bed (City Side)

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$216* Per night/room 3 Dec. - 4 Dec.

Classic Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Superior Room, 1 King Bed (City Side, High Floor)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed (HARBOUR BRIDGE VIEW)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Double Beds (Eastern Harbour)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Club Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

InterContinental Sydney ratings based on 270 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for InterContinental Sydney

Everyone (182) Couples (26) Family (42)
5 out of 5
Sensational location and beautiful building. We had some problems with broken items in out room however the staff were prompt and keen to rectify and resolve the matter. We found our room quiet and with a beautiful view. The swimming pool was busy in the afternoon with families but the view must be one of the best in Sydney.

Posted by on 14 Mar. 2020

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Comment from Hotel Management

17 Mar. 2020 by InterContinental Sydney

Thank you for taking the time to share the feedback from your stay with us in Sydney. It is wonderful to hear that you enjoyed so many aspects of your stay with us and we were pleased to hear that you enjoyed the central location of the hotel. Hope to welcome you back next time. Warm regards, InterContinental Sydney

4 out of 5
I didn’t like that there was only one entry/exit which was for valet. There was no welcoming desk for street entry

Posted by on 2 Mar. 2020

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Comment from Hotel Management

17 Mar. 2020 by InterContinental Sydney

We do appreciate that you have chosen to stay at InterContinental Sydney. Please accept our sincerest apologies for your recent experience not being as enjoyable as naturally anticipated. We do hope we will have another opportunity to restore your faith in our service and hospitality. Warm regards, InterContinental Sydney

5 out of 5

Posted by on 29 Feb. 2020

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Comment from Hotel Management

2 Mar. 2020 by InterContinental Sydney

Thank you for your positive rating following your recent stay at InterContinental Sydney. We do appreciate that you have chosen to stay with us and hope to welcome your return soon. Warm regards, InterContinental Sydney

5 out of 5
So close to everything. A lovely clean and fresh place to stay

Posted by on 23 Feb. 2020

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Comment from Hotel Management

2 Mar. 2020 by InterContinental Sydney

Thank you for sharing your five star experience of InterContinental Sydney, It is wonderful to read that you were very happy with your experience and took delight in our location. Hope we can continue to look forward to welcoming your return in the not too distant future. Warm regards, InterContinental Sydney

5 out of 5
Close proximity to harbour venues and attraction, excellent friendly service, cosy atmosphere. Rooms a little dated, wine lists a little limited in the bar, otherwise very happy with the whole experience.

Posted by on 20 Feb. 2020

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Comment from Hotel Management

21 Feb. 2020 by InterContinental Sydney

Thank you for sharing your five star experience of InterContinental Sydney. It is wonderful to read that you were very happy with your experience and took delight in our location. We do hope we can continue to look forward to welcoming your return in the not too distant future. Warm regards, InterContinental Sydney

5 out of 5
Best position for activities centred on the Opera House and the Rocks.

Posted by on 2 Feb. 2020

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Comment from Hotel Management

21 Feb. 2020 by InterContinental Sydney

Thank you very much for your favourable comments on InterContinental Sydney and for particularly highlighting the great location our property enjoys being close to many attractions. We do appreciate that you have chosen to stay with us and hope to welcome your return soon. Warm regards, InterContinental Sydney

5 out of 5

Posted by on 23 Jan. 2020

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Comment from Hotel Management

24 Jan. 2020 by InterContinental Sydney

Thank you for your positive rating following your recent stay at InterContinental Sydney. We do appreciate that you have chosen to stay with us and hope to welcome your return soon. Warm regards, InterContinental Sydney

5 out of 5

Posted by on 20 Jan. 2020

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Comment from Hotel Management

24 Jan. 2020 by InterContinental Sydney

Thank you for your positive rating following your recent stay at InterContinental Sydney. We do appreciate that you have chosen to stay with us and hope to welcome your return soon. Warm regards, InterContinental Sydney

4 out of 5

Posted by on 20 Jan. 2020

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Comment from Hotel Management

24 Jan. 2020 by InterContinental Sydney

Thank you for your positive rating following your recent stay at InterContinental Sydney. We do appreciate that you have chosen to stay with us and hope to welcome your return soon. Warm regards, InterContinental Sydney

5 out of 5

Posted by on 18 Jan. 2020

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Comment from Hotel Management

19 Jan. 2020 by InterContinental Sydney

Thank you for your positive rating following your recent stay at InterContinental Sydney. We do appreciate that you have chosen to stay with us and hope to welcome your return soon. Warm regards, InterContinental Sydney

About the InterContinental Sydney

Location 117 Macquarie Street, Sydney, NSW 2000

Property Features

InterContinental Sydney offers its guests a full-service spa, an indoor pool, and a sauna. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. You'll find a business center on site. A fitness center, tour/ticket assistance, and multilingual staff are also featured at the luxury InterContinental Sydney. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 5-star Sydney hotel is smoke free.

  • 1 building
  • 509 guestrooms or units
  • 31 levels
  • Built in 1851
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Kingsford Smith Intl. Airport (SYD) (16.6 km / 10.3 mi)
  • Train station: Sydney Circular Quay Station (0.5 km / 0.3 mi)
  • Metro station: Martin Place Station (0.7 km / 0.4 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

InterContinental Sydney offers 509 accommodations with minibars and safes. Beds feature premium bedding. LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries. This Sydney hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and in-room massages can be requested.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7:30 AM to 10:30 AM.

Cafe Opera - This restaurant serves breakfast, lunch, and dinner.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 3:00 AM

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 110.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.The property affirms that it follows sanitization practices of Clean Promise (IHG) guidelines.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 12.00 and AUD 22.00 for adults, AUD 6.00 and AUD 12.00 for children (approximately)
  • Airport shuttle fee: AUD 132 per vehicle (one-way)
  • Valet parking fee: AUD 70.00 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: AUD 110.0 per night
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • InterContinental Hotel Sydney
  • InterContinental Sydney
  • Sydney InterContinental
  • Intercontinental Sydney Hotel Sydney
  • InterContinental Sydney Hotel
  • InterContinental Sydney Hotel
  • InterContinental Sydney Sydney
  • InterContinental Sydney Hotel Sydney

You should know

  • InterContinental Sydney offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQIA friendly).

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.