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"Property is conveniently located to many places to visit in the city, man at checkin very friendly and helpful. rooms older but kept clean and well pr ... " More

By a verified traveller on Sun 06 Dec 2020

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Hotel Description

Capitol Square Hotel Sydney puts you in the heart of Sydney, within steps of popular attractions like Capitol Theatre and World Square Shopping Centre. Highlights at this hotel include a restaurant.

All 94 rooms feature flat-screen TVs with digital channels, and you can enjoy WiFi, coffee/tea makers, and hair dryers. Additionally, refrigerators, minibars, and phones are available.

The restaurant, Jade Restaurant, is open for breakfast. Other amenities include WiFi in public areas and laundry facilities. There's also self parking, along with the convenience of airport drop-off service.

Attractions within a 10-minute walk of this 3-star Sydney Central Business District hotel include Paddy's Market and Powerhouse Museum.

Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Accessible Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Family Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Capitol Square Hotel Sydney ratings based on 338 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Capitol Square Hotel Sydney

Everyone (278) Couples (19) Business (2) Family (18)
5 out of 5
Property is conveniently located to many places to visit in the city, man at checkin very friendly and helpful. rooms older but kept clean and well priced. Only issues was trams, made sleeping impossible.

Posted by on 6 Dec. 2020

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Comment from Hotel Management

6 Dec. 2020 by Michael

Hi Robert, thank you for taking the time to review the hotel. We are sorry for the noise from the trams. We have made a note on your guest profile to allocate you to a quiet room if you choose us again when you next visit Sydney. We hope to see you again soon!

4 out of 5
Location , Lack of information regarding their service . There’s no hotel directory inside the room.

Posted by , from Sydney on 29 Nov. 2020

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Comment from Hotel Management

1 Dec. 2020 by Honi

Thank you for the feedback.

3 out of 5

Posted by on 17 Oct. 2020

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Comment from Hotel Management

21 Oct. 2020 by Honi

Thank you for the review

4 out of 5
basic and old but adequate rooms ( just need to dust the top of tiles behind door in bathroom and a bit of mould in shower/bath) Staff friendly, helpful. Great position near train station and light rail just outside door. Great for price, would stay there again!!

Posted by on 21 Sep. 2020

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Comment from Hotel Management

15 Oct. 2020 by Honi

Thank you, for the feedback. We will let the housekeeper know.

5 out of 5

Posted by on 18 Sep. 2020

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Comment from Hotel Management

15 Oct. 2020 by Honi

Thank you for taking the time to provide us with a rating.

5 out of 5
The room was good and handy to everything staff were good

Posted by , from Kingswood on 8 Sep. 2020

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Comment from Hotel Management

15 Oct. 2020 by Honi

Thank you, Matt, for the feedback.

5 out of 5
Great location , staff super friendly , rooms very comfortable...overall awesome weekend...will be back

Posted by , from Sydney on 30 Aug. 2020

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Comment from Hotel Management

15 Oct. 2020 by Honi

Thank you, Ross.

4 out of 5
the staff that I had social distance contact with were really great - when I checked in the gent at the front desk was really helpful. Although I requested a room with a balcony my request was denied due to the fact it was locked down as a person had been isolating there for 2 weeks. He only checked out the day before and it couldn't be used for 72 hours. The only gripe was that the wifi cost $10 per night.

Posted by , from Sydney on 23 Aug. 2020

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Comment from Hotel Management

15 Oct. 2020 by Honi

Thank you, Im, for the feedback.

1 out of 5
Very bad, not recommend others. Expensive price for that conditions

Posted by , from Waterloo on 30 Jul. 2020

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Comment from Hotel Management

19 Aug. 2020 by Anil

We are sorry to hear that the hotel did not suit your needs.

5 out of 5

Posted by on 19 Jul. 2020

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Comment from Hotel Management

19 Aug. 2020 by Anil

Thank you for the rating.

About the Capitol Square Hotel Sydney

Location 3 Campbell Street, Haymarket, NSW 2000

Property Features

There's a restaurant on site. Public spaces have WiFi for a fee. A shuttle from the hotel to the airport at scheduled times is available for a fee. Capitol Square Hotel Sydney also features tour/ticket assistance, laundry facilities, and dry cleaning/laundry services. Parking is available for a fee. This 3-star Sydney hotel is smoke free.

  • 1 building
  • 94 guestrooms or units
  • 5 levels
  • Dining venue
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge) , Offsite parking discounted rates available

Transport

  • Train station: Sydney Central Station (1.1 km / 0.7 mi)
  • Metro station: Capitol Square Light Rail Station (0.1 km / 0.1 mi)
  • Property shuttles: Airport drop-off
  • Parking: Self parking available for a surcharge

Room Amenities

Capitol Square Hotel Sydney offers 94 accommodations with minibars and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Sydney hotel provides wireless Internet access for a surcharge. Housekeeping is provided daily.

  • Minibar
  • Flat-screen television
  • Digital channels
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Jade Restaurant - This restaurant serves breakfast only.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 40.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Contactless check-out is available.

  • No rollaway/extra beds available
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: AUD 9.95 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: AUD 9.95 per 24-hour period (rates may vary)
  • Airport shuttle fee: AUD 16.00 per person
  • Airport shuttle fee per child: AUD 16.00
  • Self parking fee: AUD 30.00 per night
  • Nearby parking fee: AUD 30.00 per night
  • Late check-out fee: AUD 40 (subject to availability)
  • Rollaway bed fee: AUD 40.0 per night
  • Credit card charges are subject to a surcharge of 1.08 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Capitol Square Hotel
  • Capitol Square Hotel Sydney
  • Capitol Square Sydney
  • Capitol Square Hotel
  • Capitol Square Sydney
  • Hotel Capitol Square Hotel Sydney Haymarket
  • Haymarket Capitol Square Hotel Sydney Hotel
  • Hotel Capitol Square Hotel Sydney
  • Capitol Square Hotel Sydney Haymarket
  • Capitol Square
  • Capitol Square Sydney
  • Capitol Square Hotel Sydney Hotel
  • Capitol Square Hotel Sydney Haymarket
  • Capitol Square Hotel Sydney Hotel Haymarket
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.