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"Rooms are quite dated but suited for a basic stay for work. " More

By a verified traveller on Mon 09 Mar 2020

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Hotel Description

Capitol Square Hotel Sydney puts you in the heart of Haymarket, within steps of popular attractions like Capitol Theatre and World Square Shopping Centre. Highlights at this hotel include a restaurant.

All 94 rooms feature flat-screen TVs with digital channels, and you can enjoy WiFi, coffee/tea makers, and hair dryers. Additionally, refrigerators, minibars, and phones are available.

The restaurant, Jade Restaurant, is open for breakfast. Other amenities include WiFi in public areas and laundry facilities. Buffet breakfast is available daily between 7 AM and 10 AM. There's also self parking, along with the convenience of airport drop-off service.

Attractions within a 10-minute walk of this 3-star Sydney Central Business District hotel include Paddy's Market and Sydney Town Hall.

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$73* Per night/room 21 Jun. - 22 Jun.

Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Accessible Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Family Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Capitol Square Hotel Sydney ratings based on 341 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Capitol Square Hotel Sydney

Everyone (287) Couples (19) Business (2) Family (16)
1 out of 5
I can understand reduced services such as laundry or catering etc, but the removal of basic cleaning services during a health crisis is beyond stupid. Basically all that was done to prepare the room was a fresh roll of toilet paper, clean sheets and towels - NOTHING ELSE! The room was filthy, food scraps, finger prints, crooked mirrors, dirty carpets, hairs all over the bathroom - not to mention the room was literally falling to pieces.

Posted by , from Sydney on 20 May 2020

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Comment from Hotel Management

21 May 2020 by Honi - FOM

Thank you for the review, we apologize if there was a lapse in cleaning the rooms. We will investigate to ensure this does not happen again. Our apologies once again

4 out of 5
Rooms are quite dated but suited for a basic stay for work.

Posted by on 9 Mar. 2020

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Comment from Hotel Management

11 Mar. 2020 by Honi Gurung - FOM

Thank you for the feedback.

4 out of 5
Check-in smoothly without hassle at all. Location is perfect

Posted by on 4 Mar. 2020

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Comment from Hotel Management

5 Mar. 2020 by Honi Gurung - FOM

Thank you for the feedback.

3 out of 5
Staff was friendly and helpful, location was great and close to everything. Room and bathroom was a little run down, second night stay elevator was out of order and had to use stairs.

Posted by , from Muswellbrook on 1 Mar. 2020

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Comment from Hotel Management

3 Mar. 2020 by Honi Gurung - FOM

Thank you for taking the time to review us.

5 out of 5
friendly staff, great location, good for the cost of the room

Posted by , from Melbourne on 24 Feb. 2020

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Comment from Hotel Management

27 Feb. 2020 by Honi Gurung - FOM

Thank you, Maria for the review.

2 out of 5

Posted by on 24 Feb. 2020

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Comment from Hotel Management

27 Feb. 2020 by Honi Gurung - FOM

Thank you for the rating.

2 out of 5
The location is very central, but the standard of the facilities and the service was poor.

Posted by on 23 Feb. 2020

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Comment from Hotel Management

27 Feb. 2020 by Honi Gurung - FOM

Thank you, for the feedback.

5 out of 5
Close to central and clean , helpful staff . And reception open 24/7

Posted by , from Wollongong on 19 Feb. 2020

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Comment from Hotel Management

27 Feb. 2020 by Honi Gurung - FOM

Thank you, for taking the time to review us. it is good to hear that the hotel was ideal for your recent stay.

5 out of 5

Posted by on 12 Feb. 2020

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Comment from Hotel Management

18 Feb. 2020 by Honi Gurung - FOM

Thank you for the rating.

5 out of 5
Location was great. Right in the middle of Sydney. Trams, busses and trains just a walk away. Resturants, pubs and cafes next door. Had the room facing the trams(george street). No noise problems. Breakfast was great. Will be back to stay again.

Posted by , from Brisbane on 9 Feb. 2020

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Comment from Hotel Management

11 Feb. 2020 by Honi Gurung - FOM

Thank you, for taking the time to review us. It is great to hear that our location was ideal for your stay.

About the Capitol Square Hotel Sydney

Location 3 Campbell Street, Haymarket, NSW 2000

Property Features

There's a restaurant on site. Public spaces have WiFi for a fee. A shuttle from the hotel to the airport at scheduled times is available for a fee. Capitol Square Hotel Sydney also features tour/ticket assistance, laundry facilities, and dry cleaning/laundry services. Parking is available for a fee. This 3-star Haymarket hotel is smoke free.

  • 1 building
  • 94 guestrooms or units
  • 5 levels
  • Dining venue
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Elevator
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge) , Offsite parking discounted rates available

Transport

  • Train station: Sydney Central Station (1.1 km / 0.7 mi)
  • Metro station: Capitol Square Light Rail Station (0.1 km / 0.1 mi)
  • Property shuttles: Airport drop-off
  • Parking: Self parking available for a surcharge

Room Amenities

Capitol Square Hotel Sydney offers 94 accommodations with minibars and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Housekeeping is provided daily.

  • Minibar
  • Flat-screen television
  • Digital channels
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10 AM.

Jade Restaurant - This restaurant serves breakfast only.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Airport shuttle service is available at scheduled times from 6 AM to 6 PM. Fees may apply. Contact the property in advance to get details.

Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Airport transportation is offered at scheduled times from 6 AM to 6 PM. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 40.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation.

  • Only service animals are allowed
  • Noise-free rooms not guaranteed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Staffed front desk
  • No rollaway/extra beds available
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 19.00 for adults and AUD 10.00 for children (approximately)
  • Fee for in-room wireless Internet: AUD 9.95 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: AUD 9.95 per 24-hour period (rates may vary)
  • Airport shuttle fee: AUD 16.00 per person
  • Airport shuttle fee per child: AUD 16.00
  • Self parking fee: AUD 30.00 per night
  • Nearby parking fee: AUD 30.00 per night
  • Late check-out fee: AUD 40 (subject to availability)
  • Rollaway bed fee: AUD 40.0 per night
  • Credit card charges are subject to a surcharge of 1.08 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Capitol Square Hotel
  • Capitol Square Hotel Sydney
  • Capitol Square Sydney
  • Capitol Square Hotel
  • Capitol Square Sydney
  • Hotel Capitol Square Hotel Sydney Haymarket
  • Haymarket Capitol Square Hotel Sydney Hotel
  • Hotel Capitol Square Hotel Sydney
  • Capitol Square Hotel Sydney Haymarket
  • Capitol Square
  • Capitol Square Sydney
  • Capitol Square Hotel Sydney Hotel
  • Capitol Square Hotel Sydney Haymarket
  • Capitol Square Hotel Sydney Hotel Haymarket
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.