4.4 out of 5

"Lovely hotel conveniently located near central station, KFC, Maccas. Only minutes away from entertainment district. " More

By a verified traveller on Sun 12 Aug 2018

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Hotel Description

A family-friendly stay in Chippendale awaits you at Mercure Sydney. Within steps you'll find Railway Square and Kensington Street. Highlights at this hotel include a restaurant, an indoor swimming pool, and a bar/lounge.

All 517 rooms feature LCD TVs with satellite channels, and you can enjoy WiFi, in-room childcare, and coffee/tea makers. Fridges and round-the-clock room service make in-room dining easy, and minibars provide refreshments. Nice touches to enhance your stay include free toiletries, while premium bedding and pillow menus invite a good night's rest. Safes, hairdryers, and phones are also available.

The restaurant, Four Elements Restaurant, serves local cuisine and is open for breakfast, lunch, and dinner. Added amenities include a fitness centre, WiFi in public areas, and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 10 AM. There's also self parking, along with the convenience of car rentals on site.

Sights within a 10-minute walk of this 3.5-star Chippendale hotel include Central Park and Ultimo College.

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$174 per night

Privilege, Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Room, City View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Mercure Sydney ratings based on 1,012 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mercure Sydney

Everyone (618) Business (4) Couples (200) Family (187) Other (3)
5 out of 5
Great location close to transport. Nice room. Good breakfast.

Posted by , from Canberra on 7 Feb. 2019

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Comment from Hotel Management

7 Feb. 2019 by Dan

Hi M Thank you for your review. Glad you had a great stay with us, enjoying our facilities and the hotel's ideal location. We look forward to the opportunity of welcoming you back when next you visit Sydney. Kind regards, Daniel Barnard, General Manager, Mercure Sydney

5 out of 5
Great location, just up the road from Central and an easy walk to Darling Harbour, China Town, the Capitol Theatre etc.. Lovely staff. Was able to get early check-in at 9.30 am! Awesome. After hearing that we were going to the theatre to see Charlie and the Chocolate factory, the lady who checked us in organised for a plate of nice slices, and sweets. Very nice. We had an issue with the door key not unlocking the door and after it was fixed we received another plate of slices. The breakfast buffet was yummy and very fresh. The bed was super comfortable and I had a great nights sleep. A great stay and would definitely stay again.

Posted by on 5 Feb. 2019

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Comment from Hotel Management

5 Feb. 2019 by Dan

Dear Anonymous Thank you for your review. I am delighted you had a pleasant and comfortable stay with us, and enjoyed our facilities and services. I am also proud to share your comments with the team. We look forward to welcoming you back when next you visit Sydney. Kind regards, Daniel Barnard, General Manager, Mercure Sydney

5 out of 5
Very clean and stylish motel. Beds were comfortable and rooms were spacious. Buffet breakfast was amazing and city views mesmerising. Walking distance to shopping malls, eateries, cinemas, fitness centres, bus stops and central station - which will take you anywhere in Sydney. Also close to one of the stops for the Big Bus tour. Staff were very friendly and helpful. Great value for it's location. Will definitely stay here again ⭐⭐⭐⭐⭐

Posted by on 28 Jan. 2019

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Comment from Hotel Management

29 Jan. 2019 by Dan

Dear Anonymous Thank you for your review. I am delighted you had a comfortable stay with us, and you enjoyed our facilities and services. We look forward to the opportunity of welcoming you back in the near future. Kind regards, Daniel Barnard, General Manager, Mercure Sydney

5 out of 5
Easy to get to popular locations city from the hotel

Posted by on 27 Jan. 2019

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Comment from Hotel Management

28 Jan. 2019 by Dan

Dear Anonymous Thank you for your review. Glad you had a great stay with us and you enjoyed the hotel's ideal location. We look forward to the opportunity of welcoming you back in the near future. Kind regards, Daniel Barnard, General Manager, Mercure Sydney

5 out of 5
Stay here whenever we are in Sydney. Convenient for everything.

Posted by on 13 Jan. 2019

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Comment from Hotel Management

16 Jan. 2019 by Dan

Dear Anonymous Thank you for your review. I am delighted you enjoy staying with us. I appreciate your continued loyalty and look forward to welcoming you back on your next visit to Sydney. Kind regards, Daniel Barnard, General Manager, Mercure Sydney

5 out of 5

Posted by on 3 Jan. 2019

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Comment from Hotel Management

4 Jan. 2019 by Dan

Dear Anonymous Thank you for rating your stay at Mercure Sydney. I am delighted you had a great stay with us. We look forward to the opportunity of welcoming you back in the near future. Kind regards, Daniel Barnard, General Manager, Mercure Sydney

4 out of 5
Nice hotel, nice staff. Check in frustratingly slow!

Posted by on 2 Jan. 2019

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Comment from Hotel Management

4 Jan. 2019 by Dan

Dear Anonymous Thank you for your review. I am pleased to note your overall stay was most satisfactory. I do however apologise for the inconvenience caused due to the delay in check-in, and have followed up with our Front Office Manager to ensure this is addressed accordingly. We look forward to the opportunity of welcoming you back in the near future. Kind regards, Daniel Barnard, General Manager, Mercure Sydney

4 out of 5
Our stay was comfortable. Airconditing seemed to struggle on the hot days whilst the vents were very dirty. Apart from this we were quite happy and will return

Posted by on 30 Dec. 2018

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Comment from Hotel Management

4 Jan. 2019 by Dan

Dear Anonymous Thank you for your review. I am pleased your overall stay was most comfortable. I have also followed up with our maintenance team to ensure all air conditioners are checked and cleaning accordingly. My apologies for the inconvenience caused on this occasion. We look forward to welcoming you back in the near future. Kind regards, Daniel Barnard, General Manager, Mercure Sydney

4 out of 5
So convenient to Central Station, Broadway & Chinatown. Super quiet unit for its location, breakfast was superb, as was the parking & the staff friendliness. Highly recommended for families.

Posted by , from Central Coast, NSW on 28 Dec. 2018

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Comment from Hotel Management

4 Jan. 2019 by Dan

Hi Coastal4 Thank you for your review. I am glad you had a great stay with us and you enjoyed our facilities, services and the hotel's ideal location. We look forward to welcoming you back when next you visit Sydney. Kind regards, Daniel Barnard, General Manager, Mercure Sydney

5 out of 5
Great location...close to rail station and even enjoyed the facilities close by!

Posted by on 16 Dec. 2018

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Comment from Hotel Management

16 Dec. 2018 by Dan

Dear Anonymous Thank you for your review. I am delighted you had a great stay with us, and you enjoyed the hotel's ideal location. We look forward to the opportunity of welcoming you back when next you visit Sydney. Kind regards, Daniel Barnard, General Manager, Mercure Sydney

Property Features

Mercure Sydney offers its guests an indoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have WiFi and wired Internet for a fee. You'll find a business centre on site. Event space at this hotel measures 18626 square feet (1730 square metres) and includes conference rooms. A rooftop terrace, tour or ticket assistance, and multilingual staff are also featured at the family-friendly Mercure Sydney. For a fee, parking is available. This 3.5-star Chippendale hotel is smoke free.

  • 517 guestrooms or units
  • 15 levels
  • 18626 sq ft of conference space
  • 1730 sq. m of conference space
  • Dining venue
  • Bar or lounge
  • Childcare (surcharge)
  • Terrace on the roof
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Indoor pool
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge) , Wired Internet access - surcharge

Parking

Self parking (surcharge)

Transport

  • Airport: Sydney, NSW (SYD-Kingsford Smith Intl.) (9.4 km / 5.9 mi)
  • Train station: Sydney Central Station (0.5 km / 0.3 mi)
  • Metro station: Central Light Rail Station (0.5 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Mercure Sydney offers 517 forms of air-conditioned accommodation with minibars and a safe. Beds feature premium bedding. A pillow menu is available. LCD televisions come with premium satellite channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and a hairdryer. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Films for purchase
  • Fridge
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.

Four Elements Restaurant – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Eve's – This restaurant only serves light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness centre.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 60.00 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 27.50 per person (approximately)
  • Fee for in-room wireless Internet: AUD 10 per night (rates may vary)
  • Fee for in-room wired Internet: AUD 10 (rates may vary)
  • Fee for wireless Internet in public areas: AUD 10 per 24-hour period (rates may vary)
  • Fee for wired Internet in public areas: AUD 10 per night (rates may vary)
  • Self-parking fee: AUD 45 per day
  • Rollaway bed fee: AUD 60.00 per night
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mercure Sydney Hotel Chippendale
  • Mercure Sydney Hotel
  • Mercure Sydney Chippendale
  • Mercure Sydney

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.