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YEHS Hotel Sydney Harbour Suites

4-star property
252 Sussex Street, Sydney, NSW 1800 796 370
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4.4 out of 5
Excellent!
See all 154 wotif Reviews

"Staff very welcoming and friendly…only problem ..pool should be warm enough to swim " More

By a verified traveller on Tue 04 Oct 2022

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Hotel Description

YEHS Hotel Sydney Harbour Suites places you in the center of Sydney, within a short 5-minute stroll of Queen Victoria Building and Sydney Town Hall. Highlights at this aparthotel include in-room washers/dryers, free WiFi, and LCD TVs.

You can enjoy a TV with digital channels, and each apartment features a coffee/tea maker, a safe, and a hair dryer. Nice touches to enhance your stay include free toiletries and premium bedding. A minibar, an iron/ironing board, and a wardrobe or closet are also available.

Enjoy the indoor swimming pool, gym, and sauna. Additionally, you'll find free WiFi in public areas, concierge services, and express check-out. There's also the convenience of self parking.

Sights within a 10-minute walk of this 4-star Sydney Central Business District aparthotel include Cockle Bay Wharf and SEA LIFE Sydney Aquarium.

Premium Queen room with Kitchen

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$157* Per night/room 9 Oct. - 10 Oct.

Two Bedroom Executive Apartment

Bed Count 1 King Bed Maximum Occupancy 4 Max

Three Bedroom Penthouse

Bed Count 1 King Bed Maximum Occupancy 6 Max

Two Bedroom Penthouse

Bed Count 1 King Bed Maximum Occupancy 4 Max

Three Bedroom Executive

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

One Bedroom Deluxe Apartment

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

YEHS Hotel Sydney Harbour Suites ratings based on 154 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 0.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for YEHS Hotel Sydney Harbour Suites

Everyone (45) Couples (43) Family (37)
4 out of 5
Staff very welcoming and friendly…only problem ..pool should be warm enough to swim

Posted by on 4 Oct. 2022

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4 out of 5
Very handy to Town Hall station, Darling Harbour, QVB building plus many cafes etc. building a little dated but clean and welcoming staff.

Posted by on 1 Oct. 2022

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Comment from Hotel Management

5 Oct. 2022 by j

Dear Linda,Greetings of the Day! Thank you for staying with us at Sydney Hotel Harbour Suites.We are delighted to hear you enjoyed your stay with us and it is pleasing to read that you found our hotel to be remarkable. We look forward to welcoming you back and ensuring a pleasant stay with us.Kind regards,Jandro & the Team

5 out of 5
Great location, clean comfortable rooms, great customer service be good if the pool was heated though

Posted by on 30 Sep. 2022

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Comment from Hotel Management

5 Oct. 2022 by j

Dear Brett ,Greetings of the Day! Thank you for staying with us at Sydney Hotel Harbour Suites.We are delighted to hear you enjoyed your stay with us and it is pleasing to read that you found our hotel to be remarkable. We look forward to welcoming you back and ensuring a pleasant stay with us.Kind regards,Jandro & the Team

5 out of 5
Excellent location, staff are cheerful and helpful. The room was big for two people, bed was comfortable. Would stay here again next time we need to stay in the Sydney CBD.

Posted by on 26 Sep. 2022

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Comment from Hotel Management

28 Sep. 2022 by Felix

Dear Carolina,Greetings of the Day! Thank you for staying with us at Sydney Hotel Harbour Suites.We are delighted to hear you enjoyed your stay with us and it is pleasing to read that you found our hotel to be remarkable. We look forward to welcoming you back and ensuring a pleasant stay with us.Kind regards,Felix & the Team

5 out of 5
A great family apartment with everything we needed. Staff were very helpful and we got an early checkin! Close to everything.

Posted by on 22 Sep. 2022

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Comment from Hotel Management

28 Sep. 2022 by Felix

Dear Kelli,Thank you for giving us a perfect rating and for recommending our hotel to other guests. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay.Thank you for taking the time to share your experience with us and be reassured your feedback has been shared with our team. We look forward to welcoming you back again in the near future.Kind regards,Felix & the Team

5 out of 5
Great place to stay enjoyed the indoor heated pool, spa & sauna

Posted by on 17 Sep. 2022

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4 out of 5
Staff were lovely and very accommodating - car park was really tricky to navigate ( and we have a sedan size car). Room could use some TLC, but overall, we very much enjoyed our stay

Posted by on 11 Sep. 2022

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Comment from Hotel Management

5 Oct. 2022 by j

Dear Tina ,Greetings of the Day! Thank you for staying with us at Sydney Hotel Harbour Suites.We are delighted to hear you enjoyed your stay with us and it is pleasing to read that you found our hotel to be remarkable. We look forward to welcoming you back and ensuring a pleasant stay with us.Kind regards,Jandro & the Team

5 out of 5
Clean well appointed room, location of hotel ideally located central to Darling Harbour. I would recommend this hotel to anyone visiting Sydney. Well done

Posted by on 4 Sep. 2022

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Comment from Hotel Management

6 Sep. 2022 by Felix

Dear Gerhard, Thank you for choosing Sydney Hotel Harbour Suites.We were delighted to host you on your recent visit to Sydney and pleased to hear that your stay was comfortable, clean and central.We will certainly do our utmost to improve on our guest experience. Your feedback has since been shared with the entire team. We look forward to welcoming you back again soon!Kind regards,Felix & the Team

5 out of 5
Stayed at YEHS Hotel Harbour Suites for 2 days last week. Attractive room rate for a hotel in central Sydney (couple of blocks from Town Hall). The new owners are planning to upgrade the décor but the hotel has been well maintained and looked after. The room was clean and tidy and comfortably furnished. The other benefit is space - plenty of room to move around. I don't travel a lot - but if I go back to Sydney I'll stay here again.

Posted by on 27 Aug. 2022

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Comment from Hotel Management

6 Sep. 2022 by Felix

Dear Graham,Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations and central location.Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations.We look forward to welcoming you back to our hotel in the future. Kindly regards,Felix & the Team

3 out of 5
Nice location to stay. Was just a little disappointed with the parking situation, not enough parks for everyone. Also couldn’t find any PowerPoints in bedroom and having a kitchenette you think there would be toaster

Posted by on 22 Aug. 2022

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Comment from Hotel Management

6 Sep. 2022 by Felix

Dear guest,Greetings of the day!We thank you for spending the time to give us your feedback. This is valuable to assist us always to improve and we take your feedback seriously and are taking steps to address it with our team. Please accept our sincere apologies. This matter has been brought to the notice of our service provider and we seek a resolution in the very near future. Also, we appreciate your time and effort for providing the feedback.I do hope that this will not turn you away from staying with us again. We look forward to welcoming you back and ensuring a pleasant stay with us.Warm regards,Felix & the Team

About the YEHS Hotel Sydney Harbour Suites

Location 252 Sussex Street, Sydney, NSW 2000

Property Features

YEHS Hotel Sydney Harbour Suites offers its guests an indoor pool, a sauna, and a fitness center. Public spaces have free WiFi. The business-friendly YEHS Hotel Sydney Harbour Suites also features tour/ticket assistance, concierge services, and express check-out. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of YEHS Hotel Sydney Harbour Suites was completed in March 2021. This 4-star Sydney aparthotel is smoke free.

  • 1 building
  • 119 guestrooms or units
  • 20 levels
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Washer/dryer

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Sydney Central Station (1.7 km / 1.1 mi)
  • Metro station: Town Hall Station (0.4 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

YEHS Hotel Sydney Harbour Suites offers 119 air-conditioned accommodations with washers/dryers and minibars. Beds feature premium bedding. 40-inch LCD televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards.

  • Washer and dryer
  • Minibar
  • LCD television
  • Digital channels
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Shower
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Wardrobe or closet

Nearby Activities

Recreational amenities at the aparthotel include an indoor pool, a sauna, and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 11:00 PM

Special check-in instructions:

The front desk is open daily from 8:00 AM - 11:00 PM. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email 7 days before arrival with check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The credit card used to book the reservation must be presented by the cardholder at check-in.

Please note: Guests can expect to hear noise from the construction site next door.

Guests driving to the property should contact this property in advance.

The front desk at this property is open daily from 8:00 AM - 11:00 PM.
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 7 days before arrival with check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 80 per night.

Pet Policy

  • Pets and service animals are not allowed at YEHS Hotel Sydney Harbour Suites

Policies

Guests should note the Two Bedroom Executive Apartment comprises of 2 interconnecting One Bedroom Apartments.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Children stay free
  • Service animals not allowed
  • Cash or credit card deposit required
  • One child stays free
  • Debit cards
  • Guests will receive an email with special check-in instructions
  • Staffed front desk
  • Smoke detector
  • Children stay free: Maximum age 3
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • gap period enforced between guest stays 24 hours
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 300 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: AUD 40 per day
  • A late check-out fee will be charged
  • Rollaway bed fee: AUD 80 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Seasons Apartment Harbour Plaza
  • Seasons Harbour Plaza
  • Seasons Harbour Plaza Hotel Sydney
  • Somerset Darling Harbour Sydney
  • Seasons Harbour Plaza Aparthotel Sydney
  • Seasons Harbour Plaza Aparthotel
  • Seasons Harbour Plaza Sydney
  • Somerset Darling Harbour Sydney

You should know

  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.