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4.4 out of 5

"Room was affordable and tidy. " More

By a verified traveller on Sun 22 May 2022

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Hotel Description

YEHS Hotel Sydney Harbour Suites places you in the center of Sydney, within a short 5-minute stroll of Sydney Town Hall and Cockle Bay Wharf. Highlights at this aparthotel include in-room washers/dryers, free WiFi, and LCD TVs.

You can enjoy a TV with digital channels, and each apartment features a coffee/tea maker, a safe, and a hair dryer. Nice touches to enhance your stay include free toiletries and premium bedding. A minibar, an iron/ironing board, and a wardrobe or closet are also available.

Enjoy the indoor swimming pool, gym, and sauna. Additionally, you'll find free WiFi in public areas, concierge services, and express check-out. There's also the convenience of self parking.

Sights within a 10-minute walk of this 4-star Sydney Central Business District aparthotel include Queen Victoria Building and SEA LIFE Sydney Aquarium.

Premium Queen room with Kitchen

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$157* Per night/room 19 Jun. - 20 Jun.

Two Bedroom Executive Apartment

Bed Count 1 King Bed Maximum Occupancy 4 Max

Three Bedroom Penthouse

Bed Count 1 King Bed Maximum Occupancy 6 Max

Two Bedroom Penthouse

Bed Count 1 King Bed Maximum Occupancy 4 Max

Three Bedroom Executive

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

One Bedroom Deluxe Apartment

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

YEHS Hotel Sydney Harbour Suites ratings based on 106 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 0.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for YEHS Hotel Sydney Harbour Suites

Everyone (30) Couples (29) Family (26)
4 out of 5
Room was affordable and tidy.

Posted by on 22 May 2022

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4 out of 5
Great location, staff were excellent and nothing was a problem. The building is pretty old, but I was comfortable and no doubt an upgrade will help. Would definitely stay again, it's a super convenient location.

Posted by on 19 May 2022

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4 out of 5
The location is good for our needs.Have stayed there before. The property could do with an update,although it was clean . Would stay again.

Posted by on 16 May 2022

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Comment from Hotel Management

16 May 2022 by Sandra

Dear Karen, Thank you for taking the time to provide such a positive score and feedback to us following your recent stay with us. Upon reading your review I was pleased to learn that you enjoyed your stay at the hotel. On behalf of our entire team at Sydney Harbour Suites, we thank you for your support and I hope we can welcome you back to the Hotel in the near future. Kind regards, Sandra Guest Service Agent

5 out of 5
Room upgraded thanks

Posted by on 12 May 2022

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Comment from Hotel Management

14 May 2022 by Ann

Dear Graham, Thank you for taking the time to complete this review regarding your experience at YEHS Hotel Sydney Harbour Suites. Your feedback is particularly important in helping us to improve and achieve a better service quality. Up on reading your review I was pleased that you enjoyed your recent stay with us and our staff, service and facilities have more than met your expectations. On behalf of our entire team at Sydney Harbour Suites, we thank you for your support and I hope we can welcome you back to the Hotel in the near future. Kind regards, Ann Guest Service Agent

4 out of 5
Large spacious room with kitchen facilities

Posted by on 11 May 2022

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Comment from Hotel Management

14 May 2022 by Ann

Dear Hilary, Thank you for taking the time to complete this review regarding your experience at YEHS Hotel Sydney Harbour Suites. Your feedback is particularly important in helping us to improve and achieve a better service quality. Up on reading your review I was pleased that you enjoyed your recent stay with us and our staff, service and facilities have more than met your expectations. On behalf of our entire team at Sydney Harbour Suites, we thank you for your support and I hope we can welcome you back to the Hotel in the near future. Kind regards, Ann Guest Service Agent

5 out of 5
Had ice in the fridge, room was amazing (203)! Would recommend!

Posted by on 10 May 2022

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Comment from Hotel Management

11 May 2022 by Sandra

Dear Max, Thank you for taking the time to complete this review regarding your experience at YEHS Hotel Sydney Harbour Suites. Your feedback is particularly important in helping us to improve and achieve a better service quality. Up on reading your review I was pleased that you enjoyed your recent stay with us and our staff, service and facilities have more than met your expectations. On behalf of our entire team at Sydney Harbour Suites, we thank you for your support and I hope we can welcome you back to the Hotel in the near future. Kind regards, Sandra Guest Service Agent

2 out of 5
Sleeping on this bed was the worst night sleep of my life. Sleeping on the floor would have been more comfortable. Absolutely terrible bed. Otherwise, location was great. Value would have been great if bed had been ok

Posted by on 8 May 2022

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Comment from Hotel Management

10 May 2022 by Sandra

Dear Brady, Thank you for taking the time to complete a review regarding your experience at Sydney Harbour Suites. It is through such feedback that we can isolate issues and areas in need of attention. I was disheartened to read your comments in relation to our bed softness. I have taken aboard your suggestion in regards to soft refurbishment (bed replacement) and I have also asked the Housekeeping department to assess all guest rooms, and main areas when the Hotel undergoes a soft refurbishment in the future. I sincerely apologise for the inconvenience these matters may have caused you during your stay and thank you for bringing them to our attention. GUEST, this issue aside I hope that you enjoyed your stay with us. On behalf of the team I look forward to welcoming you back to Sydney Harbour Suites in the future. Kind regards, Sandra Guest Service Agent

4 out of 5
Great location and reasonably priced. It was $40 for parking but I suppose that's normal in Sydney.

Posted by on 5 May 2022

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Comment from Hotel Management

10 May 2022 by Sandra

Dear Ann, Thank you for taking the time to complete this review regarding your experience at YEHS Hotel Sydney Harbour Suites. Your feedback is particularly important in helping us to improve and achieve a better service quality. Up on reading your review I was pleased that you enjoyed your recent stay with us and our staff, service and facilities have more than met your expectations. On behalf of our entire team at Sydney Harbour Suites, we thank you for your support and I hope we can welcome you back to the Hotel in the near future. Kind regards, Sandra Guest Service Agent

4 out of 5
I'd recommend this to accommodation to people as its close by to Darling harbour as it was terrific to be close by to the resturants and attractions. We will be back for more accommodation

Posted by on 2 May 2022

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Comment from Hotel Management

10 May 2022 by Sandra

Dear Danitia, Thank you for taking the time to complete this review regarding your experience at YEHS Hotel Sydney Harbour Suites. Your feedback is particularly important in helping us to improve and achieve a better service quality. Up on reading your review I was pleased that you enjoyed your recent stay with us and our staff, service and facilities have more than met your expectations. On behalf of our entire team at Sydney Harbour Suites, we thank you for your support and I hope we can welcome you back to the Hotel in the near future. Kind regards, Sandra Guest Service Agent

5 out of 5
The room was excellent value & location was great for a concert at the ICC. Unfortunately the bed was very hard & uncomfortable & the traffic outside was noisy. The staff were very friendly & accommodating.

Posted by on 1 May 2022

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Comment from Hotel Management

10 May 2022 by Sandra

Dear Guest, Thank you for taking the time to provide such positive feedback following your recent stay with us. Upon reading your review I concerned that you experienced noise from the street. I sincerely apologize you encountered these noise issues and assure you that your comments have been shared with our Management Team for further discussion and improvements. On behalf of our entire team at YEHS Hotel Sydney Harbour Suites, we thank you for your support and I hope we can welcome you back to the Hotel in the near future. Kind regards, Sandra Guest Service Agent

About the YEHS Hotel Sydney Harbour Suites

Location 252 Sussex Street, Sydney, NSW 2000

Property Features

YEHS Hotel Sydney Harbour Suites offers its guests an indoor pool, a sauna, and a fitness center. Public spaces have free WiFi. The business-friendly YEHS Hotel Sydney Harbour Suites also features tour/ticket assistance, concierge services, and express check-out. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of YEHS Hotel Sydney Harbour Suites was completed in March 2021. This 4-star Sydney aparthotel is smoke free.

  • 1 building
  • 119 guestrooms or units
  • 20 levels
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Washer/dryer

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Sydney Central Station (1.7 km / 1.1 mi)
  • Metro station: Town Hall Station (0.4 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

YEHS Hotel Sydney Harbour Suites offers 119 air-conditioned accommodations with washers/dryers and minibars. Beds feature premium bedding. 40-inch LCD televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards.

  • Washer and dryer
  • Minibar
  • LCD television
  • Digital channels
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Shower
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Wardrobe or closet

Nearby Activities

Recreational amenities at the aparthotel include an indoor pool, a sauna, and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 11:00 PM

Special check-in instructions:

The front desk is open daily from 8:00 AM - 11:00 PM. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email 7 days before arrival with check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The credit card used to book the reservation must be presented by the cardholder at check-in.

Please note: Guests can expect to hear noise from the construction site next door.

Guests driving to the property should contact this property in advance.

The front desk at this property is open daily from 8:00 AM - 11:00 PM.
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 7 days before arrival with check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 80 per night.

Pet Policy

  • Pets and service animals are not allowed at YEHS Hotel Sydney Harbour Suites

Policies

Guests should note the Two Bedroom Executive Apartment comprises of 2 interconnecting One Bedroom Apartments.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Service animals not allowed
  • Cash or credit card deposit required
  • One child stays free
  • Debit cards
  • Guests will receive an email with special check-in instructions
  • Staffed front desk
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • gap period enforced between guest stays 24 hours
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 300 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: AUD 40 per day
  • A late check-out fee will be charged
  • Rollaway bed fee: AUD 80 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Seasons Apartment Harbour Plaza
  • Seasons Harbour Plaza
  • Seasons Harbour Plaza Hotel Sydney
  • Somerset Darling Harbour Sydney
  • Seasons Harbour Plaza Aparthotel Sydney
  • Seasons Harbour Plaza Aparthotel
  • Seasons Harbour Plaza Sydney
  • Somerset Darling Harbour Sydney

You should know

  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.