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4.2 out of 5

"Great location, very comfortable beds unlike most motel beds. Nice hot showers with plenty of water. welcoming friendly & curtious. Will defiantly sta ... " More

By a verified traveller on Mon 18 Apr 2022

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Hotel Description

At ibis Sydney Thornleigh, you'll be 17.9 km (11.2 mi) from Bella Vista Farm and 21.5 km (13.4 mi) from Mater Hospital. Highlights at this hotel include a restaurant and in-room free WiFi.

TVs, coffee/tea makers, and safes are featured in all 105 soundproofed rooms. Room service, hair dryers, and phones are also available.

The restaurant, iBistro, serves local cuisine and is open for lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Other amenities include free WiFi in public areas, a snack bar/deli, and laundry facilities. Cooked-to-order breakfast is available daily between 7 AM and 9:30 AM.

Within a 30-minute drive of this 3.5-star Thornleigh hotel, attractions include Sydney Opera House and Qudos Bank Arena.

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$118* Per night/room 17 Jun. - 18 Jun.

Standard Room, Multiple Beds

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Standard Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

ibis Sydney Thornleigh ratings based on 540 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for ibis Sydney Thornleigh

Everyone (301) Couples (156) Business (7) Family (73)
5 out of 5
Great location, very comfortable beds unlike most motel beds. Nice hot showers with plenty of water. welcoming friendly & curtious. Will defiantly stay there again.

Posted by on 18 Apr. 2022

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2 out of 5
Not very impressed with this hotel didn’t even clean our room until I asked about fresh towels.

Posted by on 18 Apr. 2022

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Comment from Hotel Management

18 Apr. 2022 by Jazmin

Good evening Michelle, Thank you for taking the time to let us know how your experience was at Ibis Thornleigh. I am very sorry to hear it was not up to the high standards we usually pride ourselves on. I would very much appreciate if you would be able to reach out via phone or email so we can investigate further as we enforce a daily housekeeping and 3-day linen change. I would really like for us to rectify this. Hoping to hear from you and hope you have a great week! Kind regards,

5 out of 5
Nice to stay at and helpful staff

Posted by on 9 Apr. 2022

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Comment from Hotel Management

18 Apr. 2022 by Jazmin

Good evening Carol, Thank you for such a great review of our hotel. We are glad to hear your stay was nice and hope to see you back soon! Warm regards,

3 out of 5
Satisfactory

Posted by on 3 Apr. 2022

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Comment from Hotel Management

18 Apr. 2022 by Jazmin

Dear Amanda, We appreciate you taking the time to send in a review for your stay. It is with feedback from our guests that we can further strive to making every stay amazing. Have a great day! Kind regards,

5 out of 5
Location was great.

Posted by on 28 Mar. 2022

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Comment from Hotel Management

3 Apr. 2022 by Jazmin

Hi Clint, Thank you very much for leaving your response! Definitely a location winner. See you next time. Kind regards,

3 out of 5
It was priced very well but the halls on our floor stank with an unpleasant odour. Our room didn’t smell good either. The hotel was aged and bathroom very small

Posted by on 25 Mar. 2022

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Comment from Hotel Management

27 Mar. 2022 by Nathalie

Dear Darren, Thankyou for your honest review and letting us know about the issues experienced during your stay. We will be looking into to the issues you have outlined and ensure we improve. We will be undergoing renovations in the near future and we hope we get the chance to accommodate you again!

3 out of 5
Excellent location. The deco is a bit outdated and dull. A/C not working efficiently.

Posted by on 11 Mar. 2022

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Comment from Hotel Management

14 Mar. 2022 by Reservations Team

Good Afternoon Seng Lian! Thank you for the review. Our location is definitely a favourite for our regulars. We have plans for the near future to update the lobby and guest rooms. Thank you for letting us know about our A/C units. We will be looking into this further. We hope to see you again in the future.

5 out of 5
Room always clean and tidy. Excellent service and courtesy from staff.

Posted by on 21 Jan. 2022

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Comment from Hotel Management

23 Jan. 2022 by nathalie

Hello Michael, I am very pleased your stay here was a 5/5, Thankyou for staying with us and sharing this valuable review. Our entire team here at ibis works hard to deserve your continued loyalty. Kindest regards, Nathalie

5 out of 5

Posted by on 12 Jan. 2022

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5 out of 5
Quiet location within easy reach of local amenities, especially SAH where I had an appointment early the next day. Good value for money. Would stay there again.

Posted by on 8 Dec. 2021

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Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. There's an onsite business center. WiFi is free in public spaces. The eco-friendly ibis Sydney Thornleigh also features a garden, concierge services, and complimentary newspapers in the lobby. This 3.5-star Sydney hotel is smoke free.

  • 1 building
  • 105 guestrooms or units
  • 4 levels
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Sydney Thornleigh Station (1.1 km / 0.7 mi)

Room Amenities

Ibis Sydney Thornleigh offers 105 air-conditioned accommodations with safes and coffee/tea makers. This Sydney hotel provides complimentary wireless Internet access. Bathrooms include showers and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • In-room dining
  • Television
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7 AM to 9:30 AM.

IBistro - This restaurant specializes in local cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

This property requires a deposit or authorization for any bookings where payment for the stay will be made on site instead of at the time of booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Individually-wrapped food options are available for breakfast, lunch, and dinner. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Debit cards
  • Staffed front desk
  • Credit card pre-authorisation
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Guests must provide health documentation

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 12.00 and AUD 24.00 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ibis Sydney Hotel Thornleigh
  • Ibis Sydney Thornleigh
  • Ibis Thornleigh
  • Ibis Thornleigh Sydney
  • Thornleigh Ibis
  • Hotel Accor Thornleigh
  • ibis Sydney Thornleigh Hotel
  • ibis Sydney Thornleigh Hotel
  • ibis Sydney Thornleigh Thornleigh
  • ibis Sydney Thornleigh Hotel Thornleigh

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

Awards & Affiliations

  • UNESCO Sustainable Tourism Pledge
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.