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3.9 out of 5

"Two areas of concern 1. On arrival there were approx 25 people waiting to check in and only two staff at reception. One of the reception staff was for ... " More

By a verified traveller on Sun 24 Sep 2023

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Hotel Description

At Ibis Sydney Olympic Park you'll be within a short 5-minute stroll of Sydney Showground and Accor Stadium. Highlights at this hotel include 2 restaurants and in-room free WiFi.

The restaurant, Boulevard Brasserie, serves international cuisine and is open for dinner. At the hotel's own lounge bar, you can stop for a drink. Business amenities include meeting rooms and a business center. Additionally, you'll find free WiFi in public areas and laundry facilities. Each morning cooked-to-order breakfast is served between 6:30 AM and 10 AM. There's also the convenience of self parking.

Places within a 15-minute walk of this 3.5-star Sydney Olympic Park hotel include Qudos Bank Arena and Bicentennial Park.

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$163* Per night/room 8 Oct. - 9 Oct.

Standard Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Ibis Sydney Olympic Park ratings based on 508 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Ibis Sydney Olympic Park

Everyone (362) Couples (55) Business (2) Family (56) Other (2)
4 out of 5
Two areas of concern 1. On arrival there were approx 25 people waiting to check in and only two staff at reception. One of the reception staff was for Accor and VIP members first (understandably) which left one person for the 25 waiting most of the time. It was a lengthy wait. I am always happy to wait but I have difficulties with standing on my legs for a long period. No-one available to ask for help as the reception staff were very busy and I was concerned about leaving the long line. 2. On check out I needed to wait for transport to the venue I was going to. I went outside and the only seating was a timber bench seat that I needed to clean with the wipes I was carrying so I could sit on it without getting dirty clothes. Sadly, it rained while waiting and I needed to move undercover but there were no seats and as I said above, I have difficulty standing for a long period. I went inside and thought I could sit near the door and wait but there was no seating near the door, only on the far side of the building near the restaurant. The reception staff were busy with a long line of people and I couldn't find anyone else that I could ask for help. This is a very difficult situation for people who have additional invisible needs or just tired after a long day.

Posted by on 24 Sep. 2023

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Comment from Hotel Management

26 Sep. 2023 by Sarah

Good Afternoon Dee,Thank you for your feedback in regards to your recent stay at ibis Olympic Park. I am sorry to hear that you were not offered a seat on check in or check out. I have shared this information with our team to review our staffing and seating arrangements for future stays. We look forward to welcoming you back next time!Kind Regards,Sarah HemsleyAssociate Director of Guest Experience

4 out of 5
Access to a few nice eateries and close to transport. Clean room. Budget accommodation but served my purpose.

Posted by on 23 Sep. 2023

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Comment from Hotel Management

26 Sep. 2023 by Sarah

Hi Maurizio,Thank you for your feedback. We look forward to seeing you again.Kind Regards,Sarah HemsleyAssociate Director of Guest Experience

4 out of 5
Only in Australia do you have to pay extra for everything instead of being included in the price. Extra for breakfast, extra for parking. Expensive

Posted by on 15 Sep. 2023

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Comment from Hotel Management

26 Sep. 2023 by Sarah

Hi Samuel,Thank you for sharing your feedback. We do have packages available that include some of the things you listed for your next stay.We look forward to seeing you again soon.Kind Regards,Sarah HemsleyAssociate Director of Guest Experience

4 out of 5
Carpet was very worn in areas

Posted by on 2 Sep. 2023

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Comment from Hotel Management

26 Sep. 2023 by Sarah

Hi Carmen,Thank you for your review.We are currently working through some carpet replacements which I hope you will notice on your next stay.See you next time.Kind Regards,Sarah HemsleyAssociate Director of Guest Experience

5 out of 5
The reception staff were exceptional from the minute I arrived!

Posted by on 28 Aug. 2023

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Comment from Hotel Management

26 Sep. 2023 by Sarah

Hi Tracey,Thank you so much for your kind words!We look forward to your next visit.Kind Regards,Sarah HemsleyAssociate Director of Guest Experience

5 out of 5
Our stay at Ibis was great. I had a unique room request which was seen to by Chelsea. Chelsea was also available to assist with our check in - she was bright and bubbly and very professional. Great place, will go again.

Posted by on 27 Aug. 2023

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Comment from Hotel Management

26 Sep. 2023 by Sarah

Hi Sean,Thank you so much for your kind words and feedback in regards to your stay and one of our fabulous team members, Chelsea.We have shared this with her and the team and look forward to your next stay.Kind Regards,Sarah HemsleyAssociate Director of Guest Experience

4 out of 5

Posted by on 8 Aug. 2023

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Comment from Hotel Management

26 Sep. 2023 by Sarah

Hi Melody,Thank you for your rating.See you next time.Kind Regards,Sarah HemsleyAssociate Director of Guest Experience

5 out of 5
Clean/. And the staff were excellent. No shampoo or conditioner 👎

Posted by on 8 Aug. 2023

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Comment from Hotel Management

26 Sep. 2023 by Sarah

Hi John,Thank you for your feedback.We do have a bulk product available in the shower of each rooms or individual items on request for your next stay.See you again soon.Kind Regards,Sarah HemsleyAssociate Director of Guest Experience

5 out of 5
Really pleased with the staff, service and accommodation at IBIS, it really complimented our visit to a local event.

Posted by on 8 Aug. 2023

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Comment from Hotel Management

26 Sep. 2023 by Sarah

Hi Mary,Thank you for sharing your kind words.We look forward to seeing you again.Kind Regards,Sarah HemsleyAssociate Director of Guest Experience

4 out of 5

Posted by on 26 Jul. 2023

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Property Features

There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available. WiFi is free in public spaces. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Ibis Sydney Olympic Park. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3.5-star Sydney hotel is smoke free.

  • 1 building
  • 150 guestrooms or units
  • 6 levels
  • 2 dining venues
  • Meeting rooms
  • Childcare (surcharge)
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , RV, bus, truck parking

Transport

  • Train station: Sydney Olympic Park Station (0.4 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Ibis Sydney Olympic Park offers 150 air-conditioned accommodations with safes and coffee/tea makers. Satellite television is provided. Bathrooms include showers, complimentary toiletries, and hair dryers. This Sydney hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

  • In-room dining (24 hours)
  • Television
  • Satellite channels
  • Refrigerator
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Desk chair

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 10 AM.

Boulevard Brasserie - This restaurant specializes in international cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

The Brewery Bar + Kitchen - This restaurant serves lunch and dinner.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 38 per person
  • Covered self parking fee: AUD 44 per day (in/out privileges)
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ibis Hotel Sydney Olympic Park
  • Ibis Sydney Olympic Park
  • Sydney Olympic Park Ibis
  • Ibis Sydney Olympic Park Hotel
  • Ibis Hotel Homebush
  • Ibis Sydney Olympic Park Hotel
  • Ibis Sydney Olympic Park Sydney Olympic Park
  • Ibis Sydney Olympic Park Hotel Sydney Olympic Park

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.