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4.5 out of 5

"Nice enough place, clean and tidy. Just not worth the $499.00 price gouge for one night in Sydney. Price so high because of concerts on the same night ... " More

By a verified traveller on Sun 25 Feb 2024

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Hotel Description

A family-friendly stay in Sydney awaits you at Atura Blacktown. You'll find Blacktown Markets a few steps away and Raging Waters Sydney within a 15-minute stroll. Highlights at this hotel include a water park, a restaurant, and an outdoor swimming pool.

The restaurant, Roadhouse Bar and Grill, serves local cuisine and is open for breakfast, lunch, and dinner. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the 24-hour gym and pool loungers. 3929 square feet (365 square meters) of event facilities include a conference center, and other business amenities include a 24-hour business center. Added amenities include free WiFi in public areas, a snack bar/deli, and coffee/tea in a common area. Full breakfast is available on weekdays between 6:30 AM and 8:30 AM and on weekends between 7:00 AM and 9:00 AM. There's also the convenience of free self parking.

Sights within a 10-minute drive of this 4-star Prospect hotel include Sydney Motorsport Park and Sydney Zoo.

Atura King Room

Bed Count 1 King Bed Maximum Occupancy 4 Max
AU$169* Per night/room 5 Apr. - 6 Apr.

Atura Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Entertainer View King Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Entertainer View Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Atura Blacktown ratings based on 512 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Atura Blacktown

Everyone (275) Couples (68) Business (1) Family (137)
1 out of 5
Payed 330 for a room for 2 adults and 2 kids .. Was only supplied 2 towels when the room was booked for 4 people we were only given 1 coffee cup and There was boogers on the curtain and a blood stain on the sheet Then to top it of was charged 99 dollars for a buffet breakfast that was stale .. drinks were empty and there was nothing left . Iv never left a one star review in my life but this was stay absolutely horrendous in every aspect

Posted by on 3 Mar. 2024

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Comment from Hotel Management

10 Mar. 2024 by Hotel Management

Hi Ryan,We are very sorry to hear about your experience. We take the feedback seriously and will look into mentioned areas to improve.

5 out of 5

Posted by on 1 Mar. 2024

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Comment from Hotel Management

10 Mar. 2024 by Hotel Management

Hi Grace,Many thank for your feeback, we're very glad to hear you enojyed your stay.

5 out of 5
Great service

Posted by on 25 Feb. 2024

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Comment from Hotel Management

25 Feb. 2024 by Hotel Management

Hi Carol,Many thanks for your positive review, we would be delighted to see you again!

3 out of 5
Nice enough place, clean and tidy. Just not worth the $499.00 price gouge for one night in Sydney. Price so high because of concerts on the same night as our visit.

Posted by on 25 Feb. 2024

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Comment from Hotel Management

25 Feb. 2024 by Hotel Management

Hi Vince,Thank you for your feedback, we are happy to hear you found our hotel nice place to stay! Our usual rates are not as high as last weekend but as you have mentioned, the concerts impacted the price.

1 out of 5
Unbelievably tiny room with uncomfortable mattresses

Posted by on 24 Feb. 2024

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Comment from Hotel Management

24 Feb. 2024 by Hotel Management

Hi Ken,We are really sorry our rooms did not match the expectations. Nevertheless, thank you for talking your time to provide your feedback, we are certainly going to take it on board.

5 out of 5

Posted by on 18 Feb. 2024

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Comment from Hotel Management

21 Feb. 2024 by The team at Atura Blacktown

Hi,Thank you for taking the time to leave us a review. We hope you enjoyed your stay!

5 out of 5
Will surely re visit

Posted by on 13 Feb. 2024

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Comment from Hotel Management

14 Feb. 2024 by The team at Atura Blacktown

Hi Mereoni,Thank you for taking the time to review your stay. We are happy to hear that you will re-visit.

4 out of 5

Posted by on 11 Feb. 2024

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Comment from Hotel Management

14 Feb. 2024 by The team at Atura Blacktown

Hi Melina,Thank you for your 4 out of 5 review.

4 out of 5
Easy to get to

Posted by on 31 Jan. 2024

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Comment from Hotel Management

14 Feb. 2024 by The team at Atura Blacktown

Hi Braden,Thank you for taking the time to review your stay. We hope to see you again soon!

5 out of 5
Nothi g to complain about, absolutely lovely stay!!!! Lovely staff and very clean and fresh!!

Posted by on 14 Jan. 2024

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Comment from Hotel Management

14 Feb. 2024 by The team at Atura Blacktown

Hi Nikky,Thank you for leaving us a review. We are happy to hear that you had a lovely stay. We hope to welcome you back in the near future.

Property Features

Atura Blacktown offers its guests a water park (surcharge), an outdoor pool, and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. You'll find a 24-hour business center on site. Event space at this hotel measures 3929 square feet (365 square meters) and includes a conference center. A terrace, tour/ticket assistance, and multilingual staff are also featured at the family-friendly Atura Blacktown. Free self parking is available. Smoking is allowed in designated areas at this 4-star Sydney hotel.

  • 1 building
  • 122 guestrooms or units
  • 3 levels
  • 3929 sq ft of conference space
  • 365 sq m of conference space
  • Built in 2013
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Sydney Blacktown Station (5 km / 3.1 mi)
  • Parking: Free self parking

Room Amenities

Atura Blacktown offers 122 accommodations with minibars and safes. Memory foam beds feature premium bedding. 42-inch LCD televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Memory foam beds
  • Minibar
  • LCD television
  • Digital channels
  • Microwave
  • Kitchenware
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 8:30 AM and on weekends from 7:00 AM to 9:00 AM.

Roadhouse Bar and Grill - Overlooking the pool, this restaurant specializes in local cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 66.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay for free – 2
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Children stay free - maximum age 12
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately AUD 5.00–27.5 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 66.0 per night
  • Credit card charges are subject to a surcharge of 1.50 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Atura Blacktown
  • Atura Blacktown Hotel
  • Atura Blacktown Hotel Prospect
  • Atura Blacktown Prospect
  • Blacktown Atura
  • Atura Blacktown Hotel
  • Atura Blacktown Prospect
  • Atura Blacktown Hotel Prospect

You should know

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.