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4.5 out of 5

"room was not cleaned properly from previous occupants bed was not made properly " More

By a verified traveller on Tue 19 Jul 2022

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Hotel Description

A family-friendly stay in Sydney awaits you at Atura Blacktown. You'll be 0.8 km (0.5 mi) from Raging Waters Sydney and 3.5 km (2.2 mi) from Sydney Motorsport Park. Highlights at this hotel include a water park, a restaurant, and an outdoor swimming pool.

The restaurant, Roadhouse Bar and Grill, serves local cuisine and is open for breakfast, lunch, and dinner. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the 24-hour gym and pool loungers. 3927 square feet (365 square meters) of event facilities include a conference center, and other business amenities include a 24-hour business center. Added amenities include free WiFi in public areas, a snack bar/deli, and coffee/tea in a common area. Full breakfast is available on weekdays between 6:30 AM and 8:30 AM and on weekends between 7:00 AM and 9:00 AM. There's also the convenience of free self parking.

Places within a 15-minute drive of this 4-star Prospect hotel include Sydney Zoo and Blacktown International Sportspark.

Garden View King Room

Bed Count 1 King Bed Maximum Occupancy 4 Max
AU$170* Per night/room 21 Aug. - 22 Aug.

Atura Timewarp in a Garden King Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Garden View Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Entertainer View King Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Entertainer View Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Atura Blacktown ratings based on 462 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Atura Blacktown

Everyone (250) Couples (63) Business (1) Family (125)
3 out of 5
room was not cleaned properly from previous occupants bed was not made properly

Posted by on 19 Jul. 2022

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3 out of 5
cleanliness of rooms poor housekeeping lazy on weekends

Posted by on 10 Jul. 2022

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5 out of 5
Perfect

Posted by on 17 Jun. 2022

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Comment from Hotel Management

24 Jun. 2022 by The team at Atura Blacktown

Hi Carol, Thank you for leaving us a lovely review. We are glad you enjoyed your stay and hope to see you again soon.

4 out of 5
No valet service for unloading the car, need to do it yourself and then drive the car down to the carpark. Apart from that the staff were friendly and the hotel was clean. Buffet breakfast was also pretty good value too.

Posted by on 6 Jun. 2022

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Comment from Hotel Management

12 Jun. 2022 by The Atura Blacktown Team

Hi Caroline, Thanks for taking the time to review our hotel. We hope to see you again soon!

5 out of 5
modern, clean, not far from Blacktown centre..only downer was no laundry facilities..

Posted by on 26 Apr. 2022

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Comment from Hotel Management

26 Apr. 2022 by The Atura Blacktown Team

Hi Lou, Thank you for taking the time to review our hotel. We do use an external laundry service. Hope to see you again soon!

5 out of 5
Was a great place to stay with kids. Pool table, ping pong, arcade games that were all free was a hit!

Posted by on 23 Apr. 2022

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Comment from Hotel Management

18 May 2022 by The Atura Blacktown Team

Hi Tracey-lee, Thank you for taking the time to review our hotel. We are glad to hear you enjoyed the games. We can't wait to welcome you back.

5 out of 5
Very peaceful location. It was great. Front road needs to be fixed. Other than that we had a great experience.

Posted by on 22 Apr. 2022

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Comment from Hotel Management

18 May 2022 by The Atura Blacktown Team

Hi Satinder, Thank you for taking the time to review our hotel. We are happy to hear you found the location peaceful and had a great experience. We hope to see you again soon!

5 out of 5

Posted by on 20 Apr. 2022

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5 out of 5
Great venue and service

Posted by on 16 Apr. 2022

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Comment from Hotel Management

26 Apr. 2022 by The Atura Blacktown Team

Hi Laura, Thank you for the 5 and of 5 rating! We hope to see you again!

5 out of 5
The room was clean comfortable and set up of the building was unique, I be back

Posted by on 27 Mar. 2022

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Comment from Hotel Management

26 Apr. 2022 by The Atura Blacktown Team

Hi Carlos, Wow what a perfect review - thank you! We can't wait to welcome you back!

Property Features

Atura Blacktown offers its guests a water park (surcharge), an outdoor pool, and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a bar/lounge and a poolside bar. Public spaces have free WiFi. You'll find a 24-hour business center on site. Event space at this hotel measures 3927 square feet (365 square meters) and includes a conference center. A terrace, tour/ticket assistance, and multilingual staff are also featured at the family-friendly Atura Blacktown. Free self parking is available. Smoking is allowed in designated areas at this 4-star Sydney hotel.

  • 1 building
  • 122 guestrooms or units
  • 3 levels
  • 3927 sq ft of conference space
  • 365 sq m of conference space
  • Built in 2013
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Sydney Blacktown Station (5 km / 3.1 mi)
  • Parking: Free self parking

Room Amenities

Atura Blacktown offers 122 accommodations with minibars and espresso makers. Beds feature premium bedding. 42-inch LCD televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Minibar
  • LCD television
  • Digital channels
  • Microwave
  • Espresso maker
  • Kitchenware
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 8:30 AM and on weekends from 7:00 AM to 9:00 AM.

Roadhouse Bar and Grill - Overlooking the pool, this restaurant specializes in local cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 60.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.

  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay for free – 2
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Children stay free: Maximum age 12
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 5.00 and AUD 27.5 per person (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Credit card charges are subject to a surcharge of 1.08 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Atura Blacktown
  • Atura Blacktown Hotel
  • Atura Blacktown Hotel Prospect
  • Atura Blacktown Prospect
  • Blacktown Atura
  • Atura Blacktown Hotel
  • Atura Blacktown Prospect
  • Atura Blacktown Hotel Prospect

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.