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4.5 out of 5

"Good customer service approach respecting the covid 19 protocols. " More

By a verified traveller on Thu 15 Jul 2021

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Hotel Description

A family-friendly stay in Sydney awaits you at Atura Blacktown. You'll be 0.8 km (0.5 mi) from Raging Waters Sydney and 3.5 km (2.2 mi) from Sydney Motorsport Park. Highlights at this hotel include a water park, a restaurant, and an outdoor swimming pool.

LCD TVs with digital channels are featured in all 122 soundproofed rooms, and you can enjoy free WiFi, espresso makers, and free local calls. You'll find nice touches like free toiletries and premium bedding to enhance your stay. Microwaves, minibars, and safes are also available.

The restaurant, Roadhouse Bar and Grill, serves local cuisine and is open for breakfast, lunch, and dinner. At the hotel's own poolside bar or lounge bar, you can enjoy a drink. Enjoy the 24-hour fitness center and pool loungers. 3927 square feet (365 square meters) of event facilities include a conference center, and other business amenities include a 24-hour business center. Added amenities include free WiFi in public areas, a snack bar/deli, and coffee/tea in a common area. Full breakfast is available on weekdays between 6:30 AM and 9:30 AM and on weekends between 6:30 AM and 10:30 AM.

Places within a 15-minute drive of this 4-star Prospect hotel include Nurragingy Reserve and Blacktown International Sportspark.

Garden View King Room

Bed Count 1 King Bed Maximum Occupancy 4 Max
AU$145* Per night/room 8 Aug. - 9 Aug.

Atura Timewarp in a Garden King Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Garden View Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Entertainer View King Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Entertainer View Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Atura Blacktown ratings based on 436 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Atura Blacktown

Everyone (241) Couples (55) Business (1) Family (120)
5 out of 5
Good customer service approach respecting the covid 19 protocols.

Posted by on 15 Jul. 2021

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4 out of 5
Great accommodation however parking should be for motel guests only

Posted by on 14 Jun. 2021

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Comment from Hotel Management

4 Jul. 2021 by Atura Blacktown Team

Thanks for the feedback

2 out of 5
The service and food was poor

Posted by on 8 Jun. 2021

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Comment from Hotel Management

4 Jul. 2021 by Atura Blacktown Team

Thanks for the feedback

4 out of 5

Posted by on 3 Jun. 2021

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5 out of 5

Posted by on 30 May 2021

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5 out of 5

Posted by on 10 May 2021

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Comment from Hotel Management

4 Jul. 2021 by Atura Blacktown Team

Thanks for the review

4 out of 5
Staff were friendly. Bathroom was great and large and room was clean and stylish. Bed however was two singles pushed together and the mattresses felt sunken in. The futon couch was worn down and one side was sunken and not comfortable to sit on.

Posted by on 23 Apr. 2021

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5 out of 5

Posted by on 18 Apr. 2021

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Comment from Hotel Management

8 May 2021 by Atura Blacktown Team

Thanks for the review

4 out of 5
Location

Posted by on 6 Apr. 2021

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Comment from Hotel Management

23 Apr. 2021 by Atura Blacktown Team

Thanks for the review!

4 out of 5
A normal decent hotel

Posted by on 5 Apr. 2021

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Comment from Hotel Management

23 Apr. 2021 by Atura Blacktown Team

Thank you for the feedback!

Property Features

Atura Blacktown offers its guests a water park (surcharge), an outdoor pool, and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 3927 square feet (365 square meters) and includes a conference center. A terrace, tour/ticket assistance, and an arcade/game room are also featured at the family-friendly Atura Blacktown. Smoking is allowed in designated areas at this 4-star Sydney hotel.

  • 1 building
  • 122 guestrooms or units
  • 3 levels
  • 3927 sq ft of conference space
  • 365 sq m of conference space
  • Built in 2013
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Sydney Airport (SYD) (51.9 km / 32.2 mi)
  • Train station: Sydney Blacktown Station (5 km / 3.1 mi)

Room Amenities

Atura Blacktown offers 122 accommodations with minibars and espresso makers. Beds feature premium bedding. 42-inch LCD televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Minibar
  • LCD television
  • Digital channels
  • Microwave
  • Espresso maker
  • Kitchenware
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 6:30 AM to 10:30 AM.

Roadhouse Bar and Grill - Overlooking the pool, this restaurant specializes in local cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 60.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including gloves, will be available to guests. Social distancing measures are in place and guests are provided with hand sanitizer.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay for free – 2
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 5.00 and AUD 22.00 per person (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Credit card charges are subject to a surcharge of 1.08 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Atura Blacktown
  • Atura Blacktown Hotel
  • Atura Blacktown Hotel Prospect
  • Atura Blacktown Prospect
  • Blacktown Atura
  • Atura Blacktown Hotel
  • Atura Blacktown Prospect
  • Atura Blacktown Hotel Prospect

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.