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4.2 out of 5

"Great location. Comfortable bed. Clean and convenient for walking around Sydney. Nice to have the park opposite. " More

By a verified traveller on Fri 27 Jan 2023

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Hotel Description

A luxury stay in the heart of Sydney awaits you at Pullman Sydney Hyde Park. You'll be 1.7 km (1.1 mi) from Circular Quay and 2.3 km (1.4 mi) from Star Casino. Highlights at this hotel include in-room free WiFi, free Internet, and LCD TVs.

Windows on the Park is open for breakfast, lunch, and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the outdoor swimming pool and 24-hour gym. Business travelers can take advantage of conference space and a business center. Other amenities include free WiFi in public areas, a coffee shop/cafe, and a snack bar/deli. On weekday mornings full breakfast is served between 6:30 AM and 10 AM. There's also valet parking, along with the convenience of an airport shuttle.

You'll be 2.4 km (1.5 mi) from Sydney Opera House and 2.9 km (1.8 mi) from Sydney Harbour Bridge with a stay at this 5-star Darlinghurst hotel.

Classic Double Room, 2 Double Beds, View

Bed Count 2 Full Beds Maximum Occupancy 4 Max
AU$236* Per night/room 2 Apr. - 3 Apr.

Superior Room, 1 King Bed, View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, 2 Queen Beds, View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Park View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Pullman Sydney Hyde Park ratings based on 240 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Pullman Sydney Hyde Park

Everyone (146) Couples (34) Family (39)
5 out of 5

Posted by on 15 Mar. 2023

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5 out of 5

Posted by on 30 Jan. 2023

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5 out of 5
Great location. Comfortable bed. Clean and convenient for walking around Sydney. Nice to have the park opposite.

Posted by on 27 Jan. 2023

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5 out of 5
Couldn’t fault. Was a great place to stay so close to the city. Wonderful park across the road to have a breather from the hustle of the city.

Posted by on 25 Jan. 2023

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4 out of 5
Large well appointed rooms. Great location.

Posted by on 13 Jan. 2023

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1 out of 5
Rooms are dated and smell musty. Shower is over the bath which was slippery and dangerous especially for an elderly person. Rooms are not soundproof properly, person staying next door to us entered their room at 12:30am and continued to yell and scream for an hour which woke us all up. It's the worst hotel I have ever stayed in and definitely not worth the money we paid. However on speaking to the duty manager Muhammad he was very helpful and understanding and agreed to refund the parking cost and charged us a cheaper rate for our stay.

Posted by on 5 Jan. 2023

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2 out of 5
The room got too hot, could not sleep or stay in the room during the day as the A/C unit was not strong enough to keep the room cool in the afternoon (The A/C is not broken it's not good enough). The hotel staff know its an issue but act like its never been reported before and that's a disgrace. However, I understand management would have told them to act this way.

Posted by on 3 Jan. 2023

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5 out of 5
Spacious room, great location, friendly staff, wonderful touch to have a NYE complimentary bottle of bubbles . Will definitely stay again.

Posted by on 2 Jan. 2023

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2 out of 5
The location and the housekeeping staff were helpful

Posted by on 1 Jan. 2023

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4 out of 5
Location and staff were great

Posted by on 31 Dec. 2022

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About the Pullman Sydney Hyde Park

Location 36 College Street, Darlinghurst, NSW 2010

Property Features

Pullman Sydney Hyde Park offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a business center on site. A terrace, tour/ticket assistance, and multilingual staff are also featured at the luxury Pullman Sydney Hyde Park. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available. This 5-star Sydney hotel is smoke free.

  • 241 guestrooms or units
  • 23 levels
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Sydney Central Station (1 km / 0.6 mi)
  • Metro station: Museum Station (0.3 km / 0.2 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Pullman Sydney Hyde Park offers 241 air-conditioned accommodations with minibars and safes. Pillowtop beds feature Frette Italian sheets and premium bedding. A pillow menu is available. LCD televisions come with satellite channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. A nightly turndown service is provided and housekeeping is offered daily.

  • Pillowtop beds
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Frette Italian linens
  • Pillow options
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM and 10 AM.

Pullman Sydney Hyde Park has a restaurant serving breakfast, lunch, and dinner.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Pullman Sydney Hyde Park offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 70.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Eurocard. Cash is not accepted.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available. Contactless check-out is available. Individually-wrapped food options are available through room service. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Guests must provide health documentation

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately AUD 34 for adults and AUD 17 for children
  • Airport shuttle fee: AUD 15.00 per person (one-way)
  • Airport shuttle fee per child: AUD 15.00 (one-way), (from 5 to 12 years old)
  • Secured self parking fee: AUD 55 per day
  • Secured valet parking fee: AUD 65 per day
  • Rollaway bed fee: AUD 70.0 per night
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Pullman Hyde
  • Pullman Hyde Hotel
  • Pullman Hyde Hotel Sydney Park
  • Pullman Sydney Hyde Park
  • Pullman Sydney Hyde Park Hotel
  • Pullman Hyde Park Hotel
  • Pullman Hyde Park
  • Pullman Sydney Hyde Park Hotel
  • Pullman Sydney Hyde Park Darlinghurst
  • Pullman Sydney Hyde Park Hotel Darlinghurst

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

  • UNESCO Sustainable Tourism Pledge
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.