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4.2 out of 5

"Great service. Angeli was so personable and helpful " More

By a verified traveller on Sat 07 Mar 2020

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Hotel Description

A luxury stay in the heart of Sydney awaits you at Pullman Sydney Hyde Park. Within a short 5-minute stroll, you'll find popular places like Hyde Park and Australian Museum. Highlights at this romantic hotel include a restaurant, an outdoor swimming pool, and a 24-hour fitness center.

LCD TVs with satellite channels are featured in all 241 soundproofed rooms, and you can enjoy free WiFi, coffee/tea makers, and free newspapers. Refrigerators and round-the-clock room service make in-room dining easy, and minibars provide refreshments. Pillowtop beds and premium bedding welcome you to a good night's rest, and other nice touches include free toiletries. Down comforters, safes, and hair dryers are also available.

Windows on the Park is open for breakfast, lunch, and dinner. The hotel's own bar/lounge is a nice place to enjoy a drink. Enjoy the fitness center, spa tub, and steam room. Business travelers can take advantage of conference space and a business center. Other amenities include free WiFi in public areas, a coffee shop/café, and a snack bar/deli. Full breakfast is available on weekdays between 6:30 AM and 10 AM and on weekends between 7 AM and 10:30 AM. There's also valet parking, along with the convenience of an airport shuttle.

Attractions within a 10-minute walk of this 5-star Sydney Central Business District hotel include Crown Street and World Square Shopping Centre.

Classic Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$181* Per night/room 27 Jul. - 28 Jul.

Superior Room, 1 King Bed, View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, 2 Queen Beds, View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Executive Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed, View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, 1 King Bed, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 3 Max

Pullman Sydney Hyde Park ratings based on 249 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Pullman Sydney Hyde Park

Everyone (189) Couples (20) Business (1) Family (27)
5 out of 5
Great service. Angeli was so personable and helpful

Posted by on 7 Mar. 2020

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4 out of 5
Location is good, staff are friendly, but the breakfast is expensive and perhaps a little understaffed

Posted by , from Melbourne on 5 Mar. 2020

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5 out of 5
We stayed at the Pullman for Mardi Gras and it honestly couldn’t have been much better! The staff were lovely and helpful, the location was great and the hotel has so many great views- from both the room and the rooftop pool, spa and sitting area. On the day of the Mardi Gras parade, staff dropped off a large piece of rainbow cake with a Happy Mardi Gras card to our room. They also had a rainbow crossing painted out the front of the hotel! Every year we stay at a hotel for Mardi Gras and the Pullman Sydney Hyde Park is our absolute favourite place to stay each year. Hope to be back here for Mardi Gras again next year!

Posted by on 2 Mar. 2020

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4 out of 5
Loved the roof top pool and lounge area. Waited to check in whilst room was inspected, when we got into room there was a couple of things. Used shower cap hung on back of door and we found a condom (unopened) near bedside cabinet. Sheet on bed didn’t fit mattress which was a nuisance.

Posted by , from Kapiti on 20 Feb. 2020

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5 out of 5
First time staying on this side of city and the PULLMAN was ideally located and staff were very helpful especially the room service great food!

Posted by , from cairns on 12 Feb. 2020

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Comment from Hotel Management

13 Feb. 2020 by Pullman Sydney Hyde Park

Dear Bernard, We very much appreciate your comments regarding your stay at the Pullman Sydney Hyde Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

4 out of 5

Posted by on 12 Feb. 2020

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Comment from Hotel Management

13 Feb. 2020 by Pullman Sydney Hyde Park

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

2 out of 5
The bathroom had no fan and the water leaked from the tap all over the bench. The TV kept losing internet access and did not work for most of the stay. The elevator broke down, leaving guest stranded. We had three people in our room but only towels and crockery for two, we phoned and asked for additional towels etc. but they did not arrive.

Posted by on 4 Feb. 2020

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4 out of 5
Great position across from Hyde park - close enough to walk to westfields for shopping and Oxford st . pool is quite small and over run with children so not exactly relaxing

Posted by on 28 Jan. 2020

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Comment from Hotel Management

13 Feb. 2020 by Pullman Sydney Hyde Park

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

5 out of 5
Thoroughly enjoyed our stay, great location easy access to the city and shops. Treated my parents from England to a short holiday in Sydney, they loved it, very helpful and friendly staff, good amenity although we didn’t use the pool due to the weather. Thank you to all the staff for their friendly and welcoming approach.

Posted by on 22 Jan. 2020

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Comment from Hotel Management

13 Feb. 2020 by Pullman Sydney Hyde Park

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

5 out of 5
Great staff & location, roof top pool, spa and gym have an incredible view!

Posted by on 22 Jan. 2020

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Comment from Hotel Management

13 Feb. 2020 by Pullman Sydney Hyde Park

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

About the Pullman Sydney Hyde Park

Location 36 College Street, Sydney, NSW 2010

Property Features

As a guest of Pullman Sydney Hyde Park, you'll find an outdoor pool, a spa tub, a steam room, and a 24-hour fitness center. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. A terrace, tour/ticket assistance, and multilingual staff are also featured at the luxury Pullman Sydney Hyde Park. For a fee, parking is available. This 5-star Sydney hotel is smoke free.

  • 241 guestrooms or units
  • 23 levels
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Kingsford Smith Intl. Airport (SYD) (15.9 km / 9.9 mi)
  • Train station: Sydney Central Station (1 km / 0.6 mi)
  • Metro station: Museum Station (0.3 km / 0.2 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Pullman Sydney Hyde Park offers 241 air-conditioned accommodations with minibars and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. LCD televisions come with satellite channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. A nightly turndown service is provided and housekeeping is offered daily.

  • Pillowtop beds
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10 AM and on weekends from 7 AM to 10:30 AM.

Pullman Sydney Hyde Park has a restaurant serving breakfast, lunch, and dinner.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 70.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Service animals are allowed
  • Debit cards not accepted
  • Staffed front desk
  • Parking height restrictions apply

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: AUD 34 for adults and AUD 17 for children (approximately)
  • Self parking fee: AUD 55 per day
  • Valet parking fee: AUD 65 per day
  • Rollaway bed fee: AUD 70.0 per night
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Pullman Hyde
  • Pullman Hyde Hotel
  • Pullman Hyde Hotel Sydney Park
  • Pullman Sydney Hyde Park
  • Pullman Sydney Hyde Park Hotel
  • Pullman Hyde Park Hotel
  • Pullman Hyde Park
  • Pullman Sydney Hyde Park Hotel
  • Pullman Sydney Hyde Park Sydney
  • Pullman Sydney Hyde Park Hotel Sydney
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.