4.5 out of 5

"Excellent position next to Hyde Park. Furnishings were a bit dated but in good condition " More

By a verified traveller on Sun 02 Sep 2018

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Hotel Description

A luxury stay in the heart of Sydney awaits you at Pullman Sydney Hyde Park. You'll be 0.4 km (0.2 mi) from Hyde Park and 0.8 km (0.5 mi) from Sydney Town Hall. Highlights at this romantic hotel include a restaurant, an outdoor swimming pool, and a 24-hour fitness centre.

You can enjoy LCD TVs with satellite channels, and all 241 soundproofed rooms feature WiFi, coffee/tea makers, and free newspapers. Minibars provide refreshments, and in-room dining is easy with amenities like fridges and round-the-clock room service. Nice touches to enhance your stay include free toiletries, while pillowtop beds and premium bedding invite a good night's rest. Down comforters, safes, and hairdryers are also available.

Windows on the Park is open for breakfast, lunch, and dinner. The hotel's own bar/lounge is a nice place to enjoy a drink. Enjoy the spa tub and steam room. Conference space and a business centre are among the business amenities offered. Added amenities include WiFi in public areas, a coffee shop/café, and a snack bar/deli. Buffet breakfast is available on weekdays between 6:30 AM and 10 AM and on weekends between 7 AM and 10:30 AM. There's also the convenience of valet parking.

Attractions within a 10-minute drive of this 5-star Sydney Central Business District hotel include Royal Botanic Gardens and Sydney Tower.

Superior Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max
AU$175 per night

Superior Room, View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Executive Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Pullman Sydney Hyde Park ratings based on 3,370 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Pullman Sydney Hyde Park

Everyone (1554) Couples (1234) Business (14) Students (1) Family (566)
4 out of 5
Reception told us pool was a great option but there was no chairs or space!!

Posted by on 29 Jan. 2019

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Comment from Hotel Management

2 Feb. 2019 by Pullman Sydney Hyde PArk

Dear Guest, Thank you for taking the time to tell us about your experience at the Pullman Sydney Hyde Park. I am sorry that your experience did not meet your expectations espicially with the pool experiance; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Regards

3 out of 5
Happy with our stay in general, however very disappointed we paid for parking, only to have found out it was free.

Posted by on 29 Jan. 2019

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Comment from Hotel Management

31 Jan. 2019 by Pullman Sydney Hyde Park

Dear Becca, We very much appreciate your comments regarding your stay at the Pullman Sydney Hyde Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

3 out of 5
Nice place to stay Very disappointed as no aircon working in the restaurant Ordered polenta chips tasted stale and quite a few days old

Posted by on 28 Jan. 2019

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Comment from Hotel Management

2 Feb. 2019 by Pullman Sydney Hyde Park

Dear Guest, Thank you for taking the time to share your experience with us. I'm disappointed to see you were disapointed during your stay with the aircondition in the reataurant. I sincerely apologise for the inconvenience caused and I am very sorry for our shortcomings. Usually we pride ourselves on the service we deliver to our guests but I can see that we failed to deliver on this occasion. I do hope there is another opportunity to welcome you back in the future. It would be our pleasure to ensure you have a more positive experience in the future. Please feel free to reach out to me directly. Thank you again for your valuable feedback. Best regards, Feras Ahmad Rooms Division Manager

5 out of 5
nice hotel for family. my childrens love the swimming pool at the rooftop. Location its great, plenty restaurants and convenience stores.

Posted by on 26 Jan. 2019

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Comment from Hotel Management

31 Jan. 2019 by Pullman Sydney Hyde Park

Dear Woody, We very much appreciate your comments regarding your stay at the Pullman Sydney Hyde Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Feras Ahmad Rooms Division Manager

5 out of 5
Fabulous rooftop pool and spa, Hyde Park views and location.

Posted by on 25 Jan. 2019

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Comment from Hotel Management

31 Jan. 2019 by Pullman Hyde Park Team

Dear Guest, We very much appreciate your comments regarding your stay at the Pullman Sydney Hyde Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Feras Ahmad Rooms Division Manager

5 out of 5

Posted by on 16 Jan. 2019

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Comment from Hotel Management

22 Jan. 2019 by Melinda

Dear Anonymous, Thank you for rating the Pullman Sydney Hyde Park. We appreciate your five star review and hope to welcome you back soon. Kind Regards, Melinda Lampier, General Manager

5 out of 5
Great location and lovely staff at the Pullman Hotel!

Posted by on 15 Jan. 2019

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Comment from Hotel Management

22 Jan. 2019 by Melinda

Dear Anonymous, Thank you for your feedback from your recent stay. We appreciate you sharing your experience and hope to welcome you back soon. Kind Regards, Melinda Lampier, General Manager

5 out of 5
Beautiful location, will be returning when we stay in syd next

Posted by on 14 Jan. 2019

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Comment from Hotel Management

15 Jan. 2019 by Melinda

Dear Anonymous, Thank you for your five star review - we are pleased you enjoyed your time with us and look forward to welcoming you back to our hotel very soon. Kind Regards, Melinda Lampier, General Manager

4 out of 5

Posted by on 14 Jan. 2019

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Comment from Hotel Management

15 Jan. 2019 by Melinda

Dear Anonymous, Thank you for rating the Pullman Sydney Hyde Park. We are pleased you had a pleasant stay and hope to welcome you back soon. Kind Regards, Melinda Lampier, General Manager

5 out of 5
Fantastic hotel. Great location. Sry clean rooms and friendly staff. Bathrooms were a little tired.

Posted by on 13 Jan. 2019

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Comment from Hotel Management

15 Jan. 2019 by Melinda

Dear Anonymous, Thank you for sharing your feedback from your recent stay. It is always pleasing to read that our guests have enjoyed their stay. We look forward to welcoming you back soon. Kind Regards, Melinda Lampier

About the Pullman Sydney Hyde Park

Location 36 College Street, Sydney, NSW 2010

Property Features

As a guest of Pullman Sydney Hyde Park, you'll find an outdoor pool, a spa tub, a steam room, and a 24-hour fitness centre. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is available in public spaces for a fee. You'll find a business centre on site. A terrace, tour or ticket assistance, and multilingual staff are also featured at the luxury Pullman Sydney Hyde Park. Parking is available for a fee. This 5-star Sydney hotel is smoke free.

  • 241 guestrooms or units
  • 23 levels
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Sydney, NSW (SYD-Kingsford Smith Intl.) (15.9 km / 9.9 mi)
  • Train station: Sydney Central Station (1 km / 0.6 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Pullman Sydney Hyde Park offers 241 forms of air-conditioned accommodation with minibars and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. LCD televisions come with satellite channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and a hairdryer. This Sydney hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and complimentary newspapers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Pillowtop beds
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Films for purchase
  • Fridge
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10 AM and at the weekend from 7 AM to 10:30 AM.

Pullman Sydney Hyde Park has a restaurant serving breakfast, lunch and dinner.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 70.0 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 34 for adults and AUD 17 for children (approximately)
  • Fee for in-room wireless Internet: AUD 26.50 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: AUD 26.50 per 24-hour period (rates may vary)
  • Self-parking fee: AUD 55 per day
  • Valet parking fee: AUD 65 per day
  • Rollaway bed fee: AUD 70.0 per night
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Pullman Sydney Hyde Park Hotel
  • Pullman Hyde Park Hotel
  • Pullman Sydney Hyde Park
  • Pullman Hyde Park