4.5 out of 5

"Excellent position next to Hyde Park. Furnishings were a bit dated but in good condition " More

By a verified traveller on Sun 02 Sep 2018

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Hotel Description

A luxury stay in the heart of Sydney awaits you at Pullman Sydney Hyde Park. You'll be 2.2 km (1.4 mi) from Sydney Opera House and 2.8 km (1.7 mi) from Sydney Harbour Bridge. Highlights at this romantic hotel include a restaurant, an outdoor swimming pool, and a 24-hour fitness centre.

You can enjoy LCD TVs with satellite channels, and all 241 soundproofed rooms feature WiFi, coffee/tea makers, and free newspapers. Minibars provide refreshments, and in-room dining is easy with amenities like fridges and round-the-clock room service. Nice touches to enhance your stay include free toiletries, while pillowtop beds and premium bedding invite a good night's rest. Down comforters, safes, and hairdryers are also available.

Windows on the Park is open for breakfast, lunch, and dinner. The hotel's own bar/lounge is a nice place to enjoy a drink. Enjoy the spa tub and steam room. Conference space, meeting rooms, and a business centre are among the business amenities offered. Added amenities include WiFi in public areas, a coffee shop/café, and a snack bar/deli. Buffet breakfast is available daily between 6:30 AM and 10 AM. There's also the convenience of valet parking.

With a stay at this 5-star Sydney Central Business District hotel, you'll be 2.2 km (1.4 mi) from Circular Quay and 3.4 km (2.1 mi) from University of Sydney.

Superior Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max
AU$207 per night

Superior Room, View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Executive Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Pullman Sydney Hyde Park ratings based on 3,342 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Pullman Sydney Hyde Park

Everyone (1526) Couples (1234) Business (14) Students (1) Family (566)
4 out of 5
Everything great except the shower pressure and temperature.

Posted by on 29 Nov 2018

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Comment from Hotel Management

30 Nov 2018 by Joanna

Dear Anonymous, Thank you for your feedback on your recent stay at the Pullman Sydney Hyde Park. Sorry to hear that you were not satisfied with the shower pressure in your room, I will have our chief engineer look into this. Thank you again and we hope to welcome you back in the future. Kind regards

4 out of 5
The staff were very professional and friendly. The rooms were comfortable and fresh. The roof top view breathtaking. The only minute gripe would be the air conditioning in the restaurant was very cool during breakfast.

Posted by on 26 Nov 2018

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Comment from Hotel Management

27 Nov 2018 by Melinda

Dear Vanessa, Thank you for sharing your experience on your recent stay at the Pullman Sydney Hyde Park. We are delighted you had a wonderful time with us and appreciate your kind words about the team. We look forward to welcoming you back soon. Kind Regards, Melinda Lampier, General Manager

4 out of 5
Very helpful staff, beautiful views, amazing rooftop pool and loved the buffet breakfast

Posted by , from Sydney on 16 Nov 2018

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Comment from Hotel Management

27 Nov 2018 by Melinda

Dear Michelle, Thank you for your feedback on your recent stay. We are delighted you had a wonderful time with us and look forward to welcoming you back soon. Kind Regards, Melinda Lampier, General Manager

5 out of 5

Posted by on 4 Nov 2018

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Comment from Hotel Management

27 Nov 2018 by Melinda

Dear Anonymous, Thank you for your five star review - we are delighted you had a wonderful experience and hope to welcome you back in the near future. Kind regards, Melinda Lampier, General Manager

3 out of 5

Posted by on 3 Nov 2018

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Comment from Hotel Management

27 Nov 2018 by Joanna

Dear Anonymous, Thank you for rating the Pullman Sydney Hyde Park. We do hope to have the opportunity to welcome you back in the near future. Kind Regards, Melinda Lampier, General Manager

4 out of 5
Close to station and not too far to harbour. Some lovely eating places nearby

Posted by on 28 Oct 2018

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Comment from Hotel Management

29 Oct 2018 by Joanna

Dear Anonymous, Thank you for sharing your feedback on your recent stay. We are delighted you had a great stay and in particular found our location convenient. We look forward to welcoming you back in the near future. Kind regards, Joanna Tatsis, Executive Assistant

5 out of 5
Close to everything and love thierr service and facilities

Posted by on 28 Oct 2018

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Comment from Hotel Management

29 Oct 2018 by Joanna

Dear Anonymous, Thank you for your feedback on your recent stay. We appreciate your kind words and look forward to welcoming you back in the future. Kind regards, Joanna Tatsis, Executive Assistant

4 out of 5
4 person room was only set up for 2 people. We had to request extra items

Posted by on 21 Oct 2018

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Comment from Hotel Management

23 Oct 2018 by Melinda

Dear Anonymous, Thank you for sharing your experience at the Pullman Sydney Hyde Park. I am sorry to hear that your room wasn't set up correctly, this is extremely disappointing and not the standard we pride ourselves on. Rest assured that I have personally addressed your concerns with the relevant managers to ensure there isn't a recurrence for future guests. Thank you again for sharing and it is the hope that we can welcome you back in the future for a pleasant stay. Kind Regards, Melinda Lampier, General Manager

5 out of 5
Perfect location for walking to The Opera House & Pitt Street Mall. Awesome roof top pool and a great room service menu! Highly recommend and we’ll be back for sure.

Posted by , from Sunshine Coast, QLD on 21 Oct 2018

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Comment from Hotel Management

29 Oct 2018 by Melinda

Dear Mel, Thank you for sharing your recent experience with us. I have to agree with you with regards to our location, we are extremely lucky to be central to so many amazing landmarks. I am pleased that your expectations have been met in all areas of your stay and hope to welcome you back soon. Kind Regards, Melinda Lampier, General Manager

5 out of 5

Posted by on 19 Oct 2018

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Comment from Hotel Management

29 Oct 2018 by Melinda

Dear Anonymous, Thank you for your five star rating of the Pullman Sydney Hyde Park. We are thrilled you had a pleasant stay and look forward to welcoming you back soon. Kind Regards, Melinda Lampier, General Manager

About the Pullman Sydney Hyde Park

Location 36 College Street, Sydney, NSW 2010

Property Features

As a guest of Pullman Sydney Hyde Park, you'll find an outdoor pool, a spa tub, a steam room, and a 24-hour fitness centre. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is available in public spaces for a fee. Business amenities include a business centre and meeting rooms. A terrace, tour or ticket assistance, and multilingual staff are also featured at the luxury Pullman Sydney Hyde Park. Parking is available for a fee. This 5-star Sydney hotel is smoke free.

  • 241 guestrooms or units
  • 23 levels
  • 7 conference rooms
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Sydney, NSW (SYD-Kingsford Smith Intl.) (15.9 km / 9.9 mi)
  • Train station: Sydney Central Station (1 km / 0.6 mi)
  • Metro station: Museum Station (0.3 km / 0.2 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Pullman Sydney Hyde Park offers 241 forms of air-conditioned accommodation with minibars and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. LCD televisions come with satellite channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and a hairdryer. This Sydney hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and complimentary newspapers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Pillowtop beds
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Films for purchase
  • Fridge
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10 AM and at the weekend from 7 AM to 10:30 AM.

Pullman Sydney Hyde Park has a restaurant serving breakfast, lunch and dinner.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 70 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 34 for adults and AUD 17 for children (approximately)
  • Fee for in-room wireless Internet: AUD 26.50 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: AUD 26.50 per 24-hour period (rates may vary)
  • Self-parking fee: AUD 55 per day
  • Valet parking fee: AUD 65 per day
  • Rollaway bed fee: AUD 70 per night
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Pullman Sydney Hyde Park Hotel
  • Pullman Hyde Park Hotel
  • Pullman Sydney Hyde Park
  • Pullman Hyde Park