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4.2 out of 5

"The room was amazing, but to my surprise, there were no slippers in the room, which is usually the standard at such a high end hotel " More

By a verified traveller on Tue 04 Aug 2020

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Hotel Description

A luxury stay in the heart of Sydney awaits you at Hilton Sydney. Within steps you'll find Queen Victoria Building and The Galeries. Highlights at this romantic hotel include 3 bars/lounges, a full-service spa, and a restaurant.

You can enjoy LCD TVs with cable channels, and all 579 rooms feature WiFi, wired Internet, and DVD players. Minibars provide refreshments, and in-room dining is easy with amenities like refrigerators and round-the-clock room service. Pillow menus and down comforters invite a comfortable night's sleep, and you'll find nice touches like bathrobes and slippers. Coffee/tea makers, free newspapers, and safes are also available.

A day of pampering at Alysium Spa can include massages and aromatherapy along with access to the sauna. Enjoy the indoor swimming pool, nightclub, health club, and spa tub. Business travelers can take advantage of a conference center, a business center, and limo/town car service. Other amenities include a sauna, WiFi in public areas, and a coffee shop/café. Full breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM. There's also valet parking, along with the convenience of car rentals on site.

Places within a short walk of this 5-star Sydney Central Business District hotel include Sydney Town Hall and Westfield Shopping Centre.

Executive Room, 1 King Bed, Business Lounge Access

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Corner

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Twin Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hilton Sydney ratings based on 290 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hilton Sydney

Everyone (209) Couples (48) Family (24)
3 out of 5
The room was amazing, but to my surprise, there were no slippers in the room, which is usually the standard at such a high end hotel

Posted by , from Sydney on 4 Aug. 2020

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4 out of 5

Posted by on 19 Jul. 2020

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5 out of 5

Posted by on 11 Jul. 2020

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5 out of 5

Posted by on 7 Jul. 2020

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5 out of 5
I will stay again. Check in went really smoothly. Room was perfect 👌 deluxe room. Room was spotless. ⭐️⭐️⭐️⭐️⭐️

Posted by , from Sydney on 27 Jun. 2020

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2 out of 5
Wotif/Hilton sent us 4 emails Plus the itinerary. Offering upgrades & strawberry's with chocolates etc etc... In all of that correspondence, you don't think you could have mentioned at least once that there was no room service? Its like having a cheese shop without any cheese!

Posted by , from Sydney on 16 Jun. 2020

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5 out of 5
Excellent hotel, customer service was of a high standard and ensured we had a pleasant stay. Went above and beyond for my husbands birthday.

Posted by , from Canberra on 14 Jun. 2020

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5 out of 5

Posted by on 15 Mar. 2020

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4 out of 5

Posted by on 9 Mar. 2020

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5 out of 5
Loved the location, quick walk to everything you need The staff were very helpful and nice. Room was loving and bed was very comfortable

Posted by on 8 Mar. 2020

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Property Features

Hilton Sydney offers its guests a full-service spa, an indoor pool, and a health club. Along with a restaurant, there's a coffee shop/café on site. You can unwind with a drink at one of the 3 bars/lounges. Public spaces have WiFi for a fee. A business center and limo/town car service are available. A nightclub, a spa tub, and a sauna are also featured at the luxury Hilton Sydney. Parking is available for a fee. A complete renovation of Hilton Sydney was completed in 2016. This 5-star Sydney hotel is smoke free.

  • 579 guestrooms or units
  • 43 levels
  • 3 bars or lounges
  • Built in 1975
  • Dining venue
  • Nightclub
  • Coffee shop
  • Terrace on the roof
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Kingsford Smith Intl. Airport (SYD) (16.3 km / 10.1 mi)
  • Train station: Sydney Central Station (1.6 km / 1 mi)
  • Metro station: Town Hall Station (0.2 km / 0.1 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hilton Sydney offers 579 accommodations with DVD players and minibars. Beds feature down comforters. A pillow menu is available. LCD televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. This Sydney hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and safes. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Movies for purchase
  • DVD player
  • Refrigerator
  • Coffee maker
  • Kitchenware
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

Hilton Sydney has a restaurant on site.

24-hour room service is available.

Spa Services

  • Body treatments
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Sauna in spa
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 110.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available for breakfast.The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.

  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: AUD 45 per person (approximately)
  • Fee for in-room wireless Internet: AUD 14.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: AUD 14.95 (rates may vary)
  • Fee for wireless Internet in public areas: AUD 14.95 per 24-hour period (rates may vary)
  • Self parking fee: AUD 58.5 per day
  • Valet parking fee: AUD 83 per day (in/out privileges)
  • Rollaway bed fee: AUD 110.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Hotel Sydney
  • Hilton Sydney
  • Sydney Hilton
  • Hilton International Sydney
  • Hilton Sydney Hotel Sydney
  • Sydney Hilton International
  • Hilton Sydney Hotel
  • Hilton Sydney Hotel
  • Hilton Sydney Sydney
  • Hilton Sydney Hotel Sydney

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.