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4.2 out of 5

"Fantastic location right in the heart of the city. Directly across from QVB and pitt st mall quick walk to China town and super close to everything sh ... " More

By a verified traveller on Tue 29 Jun 2021

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Hotel Description

A luxury stay in the heart of Sydney awaits you at Hilton Sydney. Within steps you'll find Queen Victoria Building and The Galeries. Highlights at this romantic hotel include 3 bars/lounges, a full-service spa, and a restaurant.

You can enjoy LCD TVs with digital channels, and all 587 rooms feature WiFi, wired Internet, and coffee/tea makers. Refrigerators and room service make in-room dining convenient. Pillow menus and down comforters invite a comfortable night's sleep, and you'll find nice touches like bathrobes and slippers. Safes, hair dryers, and irons/ironing boards are also available.

A day of pampering at Alysium Spa can include massages and aromatherapy along with access to the sauna. Enjoy the indoor swimming pool, nightclub, health club, and spa tub. Business travelers can take advantage of a conference center, a business center, and limo/town car service. Other amenities include a sauna, WiFi in public areas, and a coffee shop/café. Full breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM. There's also valet parking, along with the convenience of car rentals on site.

Places within a short walk of this 5-star Sydney Central Business District hotel include Sydney Town Hall and Westfield Shopping Centre.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$220* Per night/room 23 Sep. - 24 Sep.

Executive Room, 1 King Bed, Business Lounge Access

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Room, Multiple Beds, Connecting Rooms

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Corner

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe Twin Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Hilton Sydney ratings based on 257 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hilton Sydney

Everyone (152) Couples (65) Family (30)
5 out of 5
Fantastic location right in the heart of the city. Directly across from QVB and pitt st mall quick walk to China town and super close to everything shops, cafes restaurants. Food especially in house dining was great value and high quality

Posted by on 29 Jun. 2021

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Comment from Hotel Management

8 Jul. 2021 by Von

Dear Anonymous Thank you very much for posting your feedback following your stay at Hilton Sydney. We are truly passionate about delivering exceptional guest experiences, and I was very pleased to learn of your great satisfaction with our hotel's standard of service. Your feedback serves as great motivation for us all. The team and I appreciate your feedback, and we all look forward to your return in the not too distant future. Kind regards, Yvonne Hurst Executive Office

5 out of 5

Posted by on 20 Jun. 2021

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Comment from Hotel Management

8 Jul. 2021 by Von

Thank you very much for posting your rating following your stay at Hilton Sydney. We are truly passionate about delivering exceptional guest experiences, and I was very pleased to learn of your great satisfaction with our hotel's standard of service. Your feedback serves as great motivation for us all. The team and I appreciate your feedback, and we all look forward to your return in the not too distant future. Kind regards, Yvonne Hurst Executive Office

5 out of 5
Centrally located High quality, no nonsense degn

Posted by on 16 Jun. 2021

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Comment from Hotel Management

17 Jun. 2021 by Von

Dear Anonymous Thank you very much for posting your feedback following your stay at Hilton Sydney. We are truly passionate about delivering exceptional guest experiences, and I was very pleased to learn of your great satisfaction with our hotel's standard of service. Your feedback serves as great motivation for us all. The team and I appreciate your feedback, and we all look forward to your return in the not too distant future. Kind regards, Yvonne Hurst Executive Office

5 out of 5
Blind in room 18-22 was in need of Repair. Tv screen in shower not operating

Posted by on 6 Jun. 2021

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Comment from Hotel Management

8 Jun. 2021 by Von

Dear Anonymous Thank you for taking the time to post a review of your recent stay. I do apologise for falling short of your expectations with regard to some maintenance areas such as the room blind and TV screen in the shower. Your comments have been referred to our maintenance team for their immediate investigation and rectification. Thank you again for your valuable feedback, and hopefully, we will have the opportunity of welcoming you back to Hilton Sydney on a future occasion. Kind regards Yvonne Hurst Executive Office

5 out of 5
Excellent

Posted by on 31 May 2021

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Comment from Hotel Management

31 May 2021 by Von

Dear Anonymous Thank you very much for posting your feedback following your recent stay at Hilton Sydney. We are truly passionate about delivering exceptional guest experiences, and I was very pleased to learn of your great satisfaction with our hotel's standard of service. Your feedback serves as great motivation for us all. The team and I appreciate your feedback, and we all look forward to your return in the not too distant future. Kind regards Yvonne Hurst Executive Office

5 out of 5
Food was excellent Service excellent Great all round

Posted by on 30 May 2021

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Comment from Hotel Management

31 May 2021 by Von

Dear Anonymous Thank you very much for posting your feedback following your recent stay at Hilton Sydney. We are truly passionate about delivering exceptional guest experiences, and I was very pleased to learn of your great satisfaction with our hotel's standard of service. Your feedback serves as great motivation for us all. The team and I appreciate your feedback, and we all look forward to your return in the not too distant future. Kind regards Yvonne Hurst Executive Office

4 out of 5

Posted by on 28 May 2021

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Comment from Hotel Management

8 Jun. 2021 by Von

Dear Anonymous Thank you for taking the time to post a review of your recent stay. As part of the Hilton brand, we are passionate about delivering exceptional guest experiences, and it was pleasing to see that you were happy with most of our services. The team and I appreciate your feedback, and we all look forward to your return in the not too distant future. Yvonne Hurst Executive Office

5 out of 5
The staff were all very professional and accommodating, our room was perfect and the breakfast buffet was excellent.

Posted by on 16 May 2021

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Comment from Hotel Management

17 May 2021 by Von

Dear Anonymous Thank you very much for posting a review following your recent stay at Hilton Sydney. We are truly passionate about delivering exceptional guest experiences, and I was very pleased to learn of your great satisfaction with our hotel's standard of service. Your feedback serves as great motivation for us all. The team and I appreciate your feedback, and we all look forward to your return in the not too distant future. Kind regards Yvonne Hurst Executive Office

5 out of 5
I liked the comfy room fantastic bed and toiletries were great

Posted by on 10 May 2021

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Comment from Hotel Management

11 May 2021 by Von

Dear Anonymous Thank you for taking the time to write a review. Your great feedback is very much appreciated and we are delighted you were so happy with all aspects of your stay. Thank you for your recommendation and we hope to have the pleasure of welcoming you back next time you visit Sydney. Kind regards Yvonne Hurst Executive Office

5 out of 5
The television was on the large size.

Posted by on 9 May 2021

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Comment from Hotel Management

10 May 2021 by Von

Thank you very much for posting your feedback on your recent stay at Hilton Sydney. As part of the Hilton brand, we are passionate about delivering exceptional guest experiences and I was delighted to learn that you were very happy with our service. The team and I appreciate your feedback, and we all look forward to your return in the not too distant future. Kind regards Yvonne Hurst Executive Office

Property Features

Hilton Sydney offers its guests a full-service spa, an indoor pool, and a health club. Along with a restaurant, there's a coffee shop/café on site. You can unwind with a drink at one of the 3 bars/lounges. Public spaces have WiFi for a fee. A business center and limo/town car service are available. A nightclub, a spa tub, and a sauna are also featured at the luxury Hilton Sydney. Parking is available for a fee. A complete renovation of Hilton Sydney was completed in 2016. This 5-star Sydney hotel is smoke free.

  • 587 guestrooms or units
  • 43 levels
  • 3 bars or lounges
  • Built in 1975
  • Dining venue
  • Nightclub
  • Coffee shop
  • Terrace on the roof
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Sydney Central Station (1.6 km / 1 mi)
  • Metro station: Town Hall Station (0.2 km / 0.1 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hilton Sydney offers 587 accommodations with safes and coffee/tea makers. Beds feature down comforters. A pillow menu is available. 52-inch LCD televisions come with digital channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. This Sydney hotel provides wired and wireless Internet access for a surcharge. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room dining (limited hours)
  • LCD television
  • Digital channels
  • Refrigerator
  • Coffee maker
  • Kitchenware
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

Hilton Sydney has a restaurant on site.

Room service (during limited hours) is available.

Spa Services

  • Body treatments
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Sauna in spa
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 110.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Security system
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: AUD 45 per person (approximately)
  • Fee for in-room wireless Internet: AUD 14.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: AUD 14.95 (rates may vary)
  • Fee for wireless Internet in public areas: AUD 14.95 per 24-hour period (rates may vary)
  • Self parking fee: AUD 58.5 per day
  • Valet parking fee: AUD 83 per day (in/out privileges)
  • Rollaway bed fee: AUD 110.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Hotel Sydney
  • Hilton Sydney
  • Sydney Hilton
  • Hilton International Sydney
  • Hilton Sydney Hotel Sydney
  • Sydney Hilton International
  • Hilton Sydney Hotel
  • Hilton Sydney Hotel
  • Hilton Sydney Sydney
  • Hilton Sydney Hotel Sydney

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.