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4.4 out of 5

"The property was conveniently located & the staff were very friendly. Our room was comfortable other than the distinct smell of cigarette smoke in the ... " More

By a verified traveller on Sun 14 May 2023

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Hotel Description

A luxury stay in Sydney awaits you at Meriton Suites Zetland. You'll be 3.3 km (2.1 mi) from University of Sydney and 3.9 km (2.4 mi) from Hyde Park. Highlights at this aparthotel include an indoor swimming pool, and in-room kitchens and washers/dryers.

You can enjoy a flat-screen TV with digital channels, and each apartment features free WiFi, a coffee/tea maker, and a safe. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. Nice touches to enhance your stay include designer toiletries and premium bedding. A hair dryer, an iron/ironing board, and a desk are also available. Weekly housekeeping is available.

Enjoy the gym, spa tub, and sauna. Additionally, you'll find free WiFi in public areas and laundry facilities. There's also the convenience of self parking.

With a stay at this 5-star Zetland aparthotel, you'll be 4.7 km (2.9 mi) from Sydney Town Hall and 4.7 km (2.9 mi) from International Convention Centre Sydney.

Studio Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$119* Per night/room 18 Jun. - 19 Jun.

3 Bedroom Suite

Bed Count 3 King Beds Maximum Occupancy 6 Max

3 Bedroom Terrace Suit

Bed Count 3 King Beds Maximum Occupancy 6 Max

2 Bedroom Suite

Bed Count 2 King Beds Maximum Occupancy 4 Max

1 Bedroom Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Meriton Suites Zetland ratings based on 244 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Meriton Suites Zetland

Everyone (161) Couples (30) Family (32)
4 out of 5
The property was conveniently located & the staff were very friendly. Our room was comfortable other than the distinct smell of cigarette smoke in the enclosed balcony

Posted by on 14 May 2023

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3 out of 5
Hopefully we can get a room in higher levels, as we could hear people talking even midnight.

Posted by on 7 May 2023

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4 out of 5
Nice locality, easy access to main roads but had some issues with accessing the rooms as some areas were cordoned off. Lift(s) not working optimally.

Posted by on 30 Apr. 2023

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Comment from Hotel Management

1 May 2023 by Karen Chen

Dear Samuel, greetings from the team at Meriton Suites Zetland. Thank you for taking the time in sharing your recent experience with us. We will use the feedback to make us better and to ensure such inconvenience will not occur in the future. Thank you once again and we look forward to welcoming you back in the near future. Kind regards, Karen Chen- Manager on Duty

5 out of 5

Posted by on 23 Apr. 2023

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3 out of 5
Paid $50 for parking then everytime i tried to leave they tried to charge me again. Had to keep buzzing them to let me out and in as the parking card they gave me did not work. Fluff and hair on the top sheet of one of the beds, not even sure if it was clean, let them know they just said ill inform room service and didnt hear anything else.

Posted by on 22 Apr. 2023

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Comment from Hotel Management

23 Apr. 2023 by Jenny Yu

Dear Bradley,Thank you for taking the time to share your experience with us and be reassured your feedback has been shared with our team.I apologise for the inconvenience that this may have caused you. We will certainly do our utmost to improve on our guest experience.Warm regards,Jenny YuManager on Duty

5 out of 5
Our apartment was spacious and the bed was so comfortable. It's very well appointed and we'd stay again, for sure.

Posted by on 21 Apr. 2023

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Comment from Hotel Management

22 Apr. 2023 by Jenny Yu

Dear Bridget,Thank you for choosing to stay at Meriton Suites Zetland.Wow, 5 out of 5! We are delighted to hear you enjoyed your stay with us and it is pleasing to read that you found our suites to be beautiful, clean and central.We look forward to welcoming you back again in the near future.Warm regards,Jenny YuManager on Duty

5 out of 5
Enjoyed our stay!

Posted by on 21 Apr. 2023

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Comment from Hotel Management

22 Apr. 2023 by Jenny Yu

Dear Samantha,Thank you for choosing to stay at Meriton Suites Zetland.Wow, 5 out of 5! We are delighted to hear you enjoyed your stay with us.We look forward to welcoming you back again in the near future.Warm regards,Jenny YuManager on Duty

2 out of 5
Stayed a total of 5 nights during that time, our room had a broken TV waiting for maintenance, the dryer waiting for maintenance , the washing machining stopped working on the last night forcing me to wash clothes by hand. There was glass all over the foyer of the reception that no one knew about even though guests go through 24/7, also it had one of their giant industrial bins blocking the door to the stair case. This was dangerous as my son and I were heading to the pool which is in another building not the one we were staying in, only for him to nearly cut his foot open. Overall I would seriously reconsider this place before staying again, even though it was so cheap.

Posted by on 14 Apr. 2023

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Comment from Hotel Management

15 Apr. 2023 by Karen Chen

Dear Mr. Joshua, Greetings from the team at Meriton Suites Zetland. We appreciate you taking the time in sharing this experience at Meriton Suites Zetland. I understand it is frustrating to take the time and effort to voice your concerns about the inconveniences you have experienced. As a valued guest of Meriton Suites, your feedback is important to us. It’s feedback such as yours which allows us to make the necessary improvements towards our service and product which ultimately determines the guest experience. We apologize for such inconvenience caused and please rest assured that the points you have mentioned will be passed on to the relevant department heads for review.Kind regards, Karen Chen- Manager on Duty

5 out of 5
Excellent service and very comfortable property. Recommended.

Posted by on 6 Apr. 2023

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Comment from Hotel Management

8 Apr. 2023 by Jenny Yu

Dear Daryl,Thank you for choosing to stay at Meriton Suites Zetland.Wow, 5 out of 5! We are delighted to hear you enjoyed your stay with us and it is pleasing to read that you found our suites to be beautiful, and comfortable.We look forward to welcoming you back again in the near future.Warm regards,Jenny YuManager on Duty

3 out of 5
Close to centenial park and eastern suburbs

Posted by on 26 Mar. 2023

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Comment from Hotel Management

26 Mar. 2023 by Jenny Yu

Dear John Van Der,Thank you for taking the time to share your experience with us and be reassured your feedback has been shared with our team.We look forward to welcoming you back again in the near future.Warm regards,Jenny YuManager on Duty

About the Meriton Suites Zetland

Location 8 Defries Avenue, Zetland, NSW 2017

Property Features

As a guest of Meriton Suites Zetland, you'll find an indoor pool, a spa tub, a sauna, and a fitness center. WiFi is free in public spaces. Tour/ticket assistance, a vending machine, and concierge services are also featured at the luxury Meriton Suites Zetland. Limited parking is available for a fee and is offered on a first-come, first-served basis.

  • 334 guestrooms or units
  • 22 levels
  • Built in 2012
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • ATM
  • Elevator

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Sydney Redfern Station (3.5 km / 2.2 mi)
  • Parking: Self parking and extended parking available for a surcharge

Room Amenities

Meriton Suites Zetland offers 334 air-conditioned accommodations with washers/dryers and laptop-compatible safes. Beds feature premium bedding. 55-inch flat-screen televisions come with digital channels. Accommodations at this 5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include designer toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided weekly.

  • In-room kitchen
  • Washer and dryer
  • Flat-screen television
  • Digital channels
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Cribs (surcharge)
  • Housekeeping (weekly)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (heating)
  • Wardrobe or closet

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 11:00 PM

Special check-in instructions:

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property will place a credit card authorization at check-in of AUD 100 for Studio Suite and One Bedroom Suite bookings, AUD 200 for Two Bedroom Suite Bookings, and AUD 400 for Three Bedroom bookings.

Bookings for individuals or groups for the purpose of attending parties during Schoolies weeks (mid-November through mid-December annually) are prohibited and will be rejected.

The minimum check-in age is 21 during Schoolies Festival (mid-November through mid-December annually).

Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 55.0 per night.
  • Cribs (infant beds) are available for AUD 10 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit or debit cards, Visa, Mastercard, American Express, JCB International, and Union Pay. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited.

This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. Contactless check-out is available.

  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • UnionPay
  • Events/parties not allowed
  • Staffed front desk
  • Credit card pre-authorisation
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: AUD 25 per night (in/out privileges)
  • Covered extended parking fee: AUD 20 per night
  • Crib (infant bed) fee: AUD 10 per night
  • Rollaway bed fee: AUD 55.0 per night
  • Credit card charges are subject to a surcharge of 1.75 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Meriton Suites Zetland Apartment
  • Meriton Suites Zetland
  • Meriton Suites Zetland Zetland
  • Meriton Suites Zetland Aparthotel
  • Meriton Suites Zetland Aparthotel Zetland

You should know

  • Pool access available from 6:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.