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4.6 out of 5

"Very clean and modern and spacious. Good location and easy to park. Will definitely stay again " More

By a verified traveller on Tue 25 Feb 2020

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Hotel Description

A luxury stay in Sydney awaits you at Meriton Suites Zetland. You'll be 1.6 km (1 mi) from Centennial Park and 2 km (1.3 mi) from Crown Street. Highlights at this aparthotel include a restaurant, an indoor swimming pool, and in-room kitchens.

Each apartment features a washer/dryer, free WiFi, and a flat-screen TV. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. Nice touches to enhance your stay include premium bedding, bathrobes, and designer toiletries. A coffee/tea maker, a safe, and a hair dryer are also available. Weekly housekeeping is available.

Enjoy the gym, spa tub, and sauna. Additionally, you'll find free WiFi in public areas and laundry facilities. There's also the convenience of self parking.

With a stay at this 5-star Zetland aparthotel, you'll be 3.4 km (2.1 mi) from St Vincent’s Hospital and 3.6 km (2.2 mi) from Oxford Street.

Studio Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

3 Bedroom Modern Suite

Bed Count 3 King Beds Maximum Occupancy 6 Max

3 Bedroom Terrace Suit

Bed Count 3 King Beds Maximum Occupancy 6 Max

2 Bedroom Modern Suite

Bed Count 2 King Beds Maximum Occupancy 4 Max

1 Bedroom Modern Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Meriton Suites Zetland ratings based on 164 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Meriton Suites Zetland

Everyone (130) Couples (15) Family (15)
2 out of 5
We checked in and immediately noticed a damp/mouldy smell on the top floor. We had to leave shortly thereafter so didn’t report to reception on our way out. It also improved a little after circulating air with the air conditioner. On our return later that night, the smell was much worse, but we were too tired to request another room. The smell was quite overpowering and we were unable to sleep without air conditioning circulating the air. We mentioned this issue on check out. After a half hour, we had to return to your hotel as I had left something inside. Your receptionist kindly retrieved my forgotten item for me and commented on the strong mould smell. She apologised (again) for this inconvenience and advised that someone would contact me to discuss. I’m disappointed that no one contacted me about this issue.

Posted by on 18 Mar. 2020

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Comment from Hotel Management

18 Mar. 2020 by Corbin - Front Office Supervisor

Dear valued guest. Thank you for choosing to stay with Meriton Suites Zetland and taking the time to provide your feedback. Please accept our sincerest apologies for the less than acceptable experience you encountered during your stay. This is certainly not a reflection of our usual high standards and you can be assured that your feedback is taken very seriously. Rest assured, we will be sure to pass your feedback on to management for follow up to ensure that this does not reoccur. We hope that this experience does not deter you from staying with us again in the future. Best regards.

5 out of 5
Very clean and modern and spacious. Good location and easy to park. Will definitely stay again

Posted by on 25 Feb. 2020

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Comment from Hotel Management

3 Mar. 2020 by Corbin - Front Office Supervisor

Dear valued guest, thank you for staying with us and providing us with this amazing feedback! We are pleased to hear that you enjoyed our modern suites and that we exceeded your expectations on all counts! We will be sure to share your feedback with our team as they will appreciate to know that their hard work and effort to deliver a great experience has not gone unnoticed. We look forward to welcoming you back with us in the near future. Best regards.

5 out of 5

Posted by on 24 Feb. 2020

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Comment from Hotel Management

3 Mar. 2020 by Corbin - Front Office Supervisor

Dear valued guest, thank you for staying with us and providing us with this great feedback! We are pleased to hear that you enjoyed our modern suites and that we exceeded your expectations on all counts! We will be sure to share your feedback with our team as they will appreciate to know that their hard work and effort to deliver a great experience has not gone unnoticed. We look forward to welcoming you back with us in the near future. Best regards.

5 out of 5
Meriton was central to where we wanted, the staff were friendly and very professional.

Posted by on 12 Feb. 2020

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Comment from Hotel Management

18 Feb. 2020 by Corbin - Front Office Supervisor

Dear valued guest, thank you for staying with us and providing us with this amazing feedback! We are pleased to hear that you enjoyed our prime location and 5-star customer service! We will be sure to share your feedback with our team as they will appreciate to know that their hard work and effort to deliver a great experience as not gone unnoticed. We look forward to welcoming you back with us in the near future. Best regards.

5 out of 5

Posted by on 12 Feb. 2020

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Comment from Hotel Management

18 Feb. 2020 by Corbin - Front Office Supervisor

Dear valued guest, thank you for staying with us and providing us with this amazing feedback! We are pleased to hear that you enjoyed our modern suites and that we exceeded your expectations on all counts! We will be sure to share your feedback with our team as they will appreciate to know that their hard work and effort to deliver a great experience has not gone unnoticed. We look forward to welcoming you back with us in the near future. Best regards.

4 out of 5
We stayed here a few times and it has always been pleasant. The wifi connection is my only complaint. I couldn’t connect. I could of just rang up reception but I didn’t. So it’s my own fault. In summary we will definitely be staying again.

Posted by on 2 Feb. 2020

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Comment from Hotel Management

3 Feb. 2020 by Corbin - Front Office Supervisor

Dear valued guest, thank you for staying with us and providing us with this great feedback! We would like to apologize for the inconvenience you experienced with the wifi in your suite. Our friendly Guest Services team is available 24-hours / day so please do not hesitate to contact us should you have any concerns during your future stays. We look forward to welcoming you back with us. Best regards.

5 out of 5

Posted by on 20 Jan. 2020

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Comment from Hotel Management

21 Jan. 2020 by Corbin - Front Office Supervisor

Dear valued guest, thank you for staying with us and providing us with this amazing feedback! We will be sure to share your feedback with our team as they will appreciate to know that their hard work and effort to deliver a great experience as not gone unnoticed. We look forward to welcoming you back with us in the near future. Best regards.

5 out of 5

Posted by on 9 Jan. 2020

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Comment from Hotel Management

11 Jan. 2020 by Corbin - Front Office Supervisor

Dear valued guest, thank you for staying with us and providing us with this amazing feedback! We will be sure to share your feedback with our team as they will appreciate to know that their hard work and effort to deliver a great experience as not gone unnoticed. We look forward to welcoming you back with us in the near future. Best regards.

5 out of 5
No fuss, quick check in, new apartments, good pice

Posted by on 9 Jan. 2020

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Comment from Hotel Management

9 Jan. 2020 by Corbin - Front Office Supervisor

Dear valued guest, thank you for staying with us and providing us with this amazing feedback! We are pleased to hear that you enjoyed our comfortable suites, efficient service and value-for-money! We will be sure to share your feedback with our team as they will appreciate to know that their hard work and effort to deliver a great experience as not gone unnoticed. We look forward to welcoming you back with us in the near future. Best regards.

3 out of 5
The apartment was not cleaned properly before we arrived. Dirty toilet, dirty net curtains and mess on the balcony floor. The day before we left, the coffee and laundry liquid were not replaced. Express cleaning service was not adequate for our stay - the floor needed vacuuming but there was no vacuum cleaner.

Posted by on 7 Jan. 2020

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Comment from Hotel Management

9 Jan. 2020 by Corbin - Front Office Supervisor

Dear valued guest, thank you for staying with us and providing us with this feedback. We sincerely apologize for the issue you experienced with the cleanliness, we will pass this on to the housekeeping team for follow up so this does not reoccur in future. We look forward to welcoming you back with us in the near future. Best regards.

About the Meriton Suites Zetland

Location 8 Defries Avenue, Zetland, NSW 2017

Property Features

There's a restaurant on site. WiFi is free in public spaces. As a guest of Meriton Suites Zetland, you'll find an indoor pool, a spa tub, a sauna, and a fitness center. Tour/ticket assistance, a vending machine, and concierge services are also featured at the luxury Meriton Suites Zetland. Limited parking is available for a fee and is offered on a first-come, first-served basis.

  • 334 guestrooms or units
  • 22 levels
  • Built in 2012
  • Dining venue
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • ATM
  • Elevator

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Sydney Redfern Station (3.5 km / 2.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Meriton Suites Zetland offers 334 air-conditioned accommodations with washers/dryers and laptop-compatible safes. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Accommodations at this 5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathrobes, designer toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided weekly.

  • In-room kitchen
  • Washer and dryer
  • Flat-screen television
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Housekeeping (weekly)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (heating)
  • Wardrobe or closet

Food & Drink

Meriton Suites Zetland has a restaurant on site.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 11:00 PM

Special check-in instructions:

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property will place a credit card authorization at check-in of AUD 100 for Studio Suite and One Bedroom Suite bookings, AUD 200 for Two Bedroom Suite Bookings, and AUD 400 for Three Bedroom bookings.

Bookings for individuals or groups for the purpose of attending parties during Schoolies weeks (mid-November through mid-December annually) are prohibited and will be rejected.

The minimum check-in age is 21 during Schoolies Festival (mid-November through mid-December annually).

Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit or debit cards, Visa, Mastercard, American Express, JCB International, and Union Pay. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited. Noise-free guestrooms cannot be guaranteed.

This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. Contactless check-out is available. This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • UnionPay
  • Events/parties not allowed
  • Staffed front desk
  • Credit card pre-authorisation
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: AUD 20 per night (in/out privileges)
  • Credit card charges are subject to a surcharge of 1.75 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Meriton Suites Zetland Apartment
  • Meriton Suites Zetland
  • Meriton Suites Zetland Zetland
  • Meriton Suites Zetland Aparthotel
  • Meriton Suites Zetland Aparthotel Zetland

You should know

  • Pool access available from 6:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.