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3.7 out of 5

"Very clean, comfortable bed, walking distance to the Quay, though Hyde Park and Macquarie st. Near the Museum and train station. Good breakfast offeri ... " More

By a verified traveller on Fri 29 Jul 2022

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Hotel Description

Song Hotel Sydney puts you in the center of Sydney, 0.8 km (0.5 mi) from Sydney Town Hall and 1.8 km (1.1 mi) from Circular Quay. Highlights at this hotel include a restaurant and in-room free WiFi.

The restaurant, Song Kitchen, serves French cuisine and is open for breakfast, lunch, and dinner. At the hotel's own lounge bar, you can stop for a drink. Additionally, you'll find free WiFi in public areas, a coffee shop/cafe, and coffee/tea in a common area. Each morning to-go breakfast is served between 7 AM and 10 AM.

This 3.5-star Sydney Central Business District hotel is 2.2 km (1.4 mi) from Star Casino and 2.3 km (1.4 mi) from Sydney Opera House.

Twin Room, Ensuite

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
AU$145* Per night/room 15 Aug. - 16 Aug.

Premium Family Room

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Premium King Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premium Triple Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Single Room, Ensuite

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Double Room, Ensuite

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Song Hotel Sydney ratings based on 234 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Song Hotel Sydney

Everyone (156) Couples (27) Family (28)
5 out of 5
Very clean, comfortable bed, walking distance to the Quay, though Hyde Park and Macquarie st. Near the Museum and train station. Good breakfast offerings.

Posted by on 29 Jul. 2022

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4 out of 5
The gentleman working at reception on the morning of 18 June was a bit offhand with ppl checking out.

Posted by on 19 Jun. 2022

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Comment from Hotel Management

23 Jul. 2022 by Song Hotel Sydney Team

Dear Ann, Thanks for your kind words and the time you took to share them with us. It’s great to hear that you enjoyed your stay with us. We greatly appreciate your comments about front office staff and please rest assured we have addressed this with the team to ensure we improve on this. We look forward to welcoming you again. Best Regards, On behalf of Song Hotel Sydney Team

5 out of 5
Best hotel in the city hands down

Posted by on 16 Jun. 2022

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Comment from Hotel Management

12 Jul. 2022 by Song Hotel Sydney

Dear Elijah, Thank you for your kind words and the time you took to share them with us. It’s great to hear that you had a memorable stay with us and thank you for praising our services. We look forward to welcoming you again. Best Regards, On behalf of Song Hotel Sydney Team

5 out of 5
Very clean, comfortable beds. Fantastic check in. Location and price can’t be beaten. Will definitely stay here again.

Posted by on 12 Jun. 2022

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Comment from Hotel Management

12 Jul. 2022 by Song Hotel Sydney

Dear Rebecca, Thank you for choosing Song Hotel Sydney and taking the time to give us your feedback about your stay. We are very pleased hear that your experience was delightful, and you enjoyed all aspects of your stay with us. We look forward to welcoming you back again soon. Best Regards, On behalf of Song Hotel Sydney Team

2 out of 5
If you’re looking for a pleasant night away, this ain’t it. Requested a quiet room and was put in one overlooking 6 lanes of traffic. The traffic noise was competing with the noise in the hotel which appeared to have more of a party vibe mixed with a generally noisy building. The room was clean and tidy but so small and full of stuff that it was hard to move around inside the room. A token breakfast was provided. Spammed with lots of automated emails (worse than wotif!) Overpriced for such an awful experience. I won’t be back.

Posted by on 29 May 2022

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4 out of 5
Service was great , but no parking

Posted by on 26 Apr. 2022

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Comment from Hotel Management

26 Apr. 2022 by Song Hotel Sydney

Dear Laurice, Thank you for choosing Song Hotel Sydney and taking the time to give us your feedback about your stay. We are very pleased hear that your experience was delightful, and you enjoyed all aspects of your stay with us. Unfortunately, we do not have onsite parking facility but we do offer discounted rates for near by secure parking (*terms & conditions applicable). We look forward to welcoming you back again soon. Best Regards, On behalf of Song Hotel Sydney Team

5 out of 5

Posted by on 1 Apr. 2022

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5 out of 5

Posted by on 17 Mar. 2022

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4 out of 5
great location. clean. friendly staff. breakfast downstairs within the hotel.

Posted by on 7 Mar. 2022

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Comment from Hotel Management

8 Mar. 2022 by Razi

Dear Valued Guest, Thank you for your time and feedback and thanks for choosing Song Hotel Sydney for your stay. We're glad you enjoyed your stay with us. We look forward to welcoming you again. Best Regards On behalf of Song Hotel Sydney Team

1 out of 5

Posted by on 1 Mar. 2022

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Property Features

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Tour/ticket assistance, a vending machine, and coffee/tea in a common area are also featured at Song Hotel Sydney. This 3.5-star Sydney hotel is smoke free.

  • 1 building
  • 121 guestrooms or units
  • 8 levels
  • Built in 1984
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Offsite parking discounted rates available

Transport

  • Train station: Sydney Central Station (0.9 km / 0.6 mi)
  • Metro station: Museum Station (0.2 km / 0.1 mi)

Room Amenities

Song Hotel Sydney offers 121 accommodations with safes and hair dryers. LCD televisions come with digital channels. This Sydney hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

  • LCD television
  • Digital channels
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Blackout drapes
  • Climate control (air conditioning)

Food & Drink

For a fee, guests can enjoy to-go breakfast daily from 7 AM to 10 AM.

Song Kitchen - This restaurant specializes in French cuisine and serves breakfast, lunch, and dinner.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Cribs (infant beds) are available for AUD 5.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Union Pay. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: AUD 15 for adults and AUD 15 for children (approximately)
  • Nearby parking fee: AUD 25 per day
  • Early check-in fee: AUD 50 (subject to availability)
  • Late check-out fee: AUD 50 (subject to availability)
  • In-room safe fee: AUD 20 per stay
  • Crib (infant bed) fee: AUD 5.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Song Hotel
  • Y Hotel Hyde Park Sydney
  • Y Hyde Park
  • Y Hyde Park Sydney
  • Y Park Hotel
  • Song Sydney
  • Song Hotel Sydney Hotel
  • Song Hotel Sydney Sydney
  • Song Hotel Sydney Hotel Sydney

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.