3.6 out of 5

"We regularly stay here when we visit Sydney. Great location near Hyde Park and Museum station. Within walking distance to excellent restaurants and ma ... " More

By a verified traveller on Fri 10 Aug 2018

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Hotel Description

Song Hotel Sydney puts you in the heart of Sydney, within just a 10-minute stroll of popular attractions like Australian Museum and Hyde Park. Highlights at this hotel include a restaurant, a bar/lounge, and a conference centre.

Free WiFi and LCD TVs are featured in all 121 rooms.

The restaurant, Song Kitchen, serves French cuisine and is open for breakfast, lunch, and dinner. Additionally, you'll find free WiFi in public areas, a coffee shop/café, and coffee/tea in a common area. Each morning cooked-to-order breakfast is served between 7 AM and 10 AM.

Attractions within a 10-minute walk of this 3.5-star Sydney Central Business District hotel include Capitol Theatre and Crown Street.

Twin Room, Shared Bathroom

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
AU$72 per night

Premium Family Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Premium King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Triple Room, Shared Bathroom

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Premium Triple Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Single Room, Shared Bathroom

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Song Hotel Sydney ratings based on 631 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Song Hotel Sydney

Everyone (509) Couples (63) Business (5) Students (11) Family (34) Other (2)
2 out of 5
Overpriced for a pokey room with 3 crammed single bed and TV in a cupboard on the side of the bed (hard to watch). I paid more than $300 for this

Posted by on 19 Feb. 2019

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2 out of 5
A bit dated and not very clean. The floor I was on smelled 'off'. The room I was in snelled 'off', so much so I walked to the store for some air freshener. The A/C didn't work very well at all. Location was excellent.

Posted by on 19 Feb. 2019

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4 out of 5

Posted by on 18 Feb. 2019

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Comment from Hotel Management

23 Feb. 2019 by Song Hotel Sydney Team

Dear Guest, Thank you for your review and for choosing Song hotel Sydney. We are delighted to read that you enjoyed your stay and we are looking forward to having you again. Best Regards On behalf of Song Hotel Sydney Team

5 out of 5
Location so handy to rail transport. And staff very helpful

Posted by on 17 Feb. 2019

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Comment from Hotel Management

23 Feb. 2019 by Song Hotel Sydney Team

Dear Guest, Thank you for sharing your positive comments regarding your stay at Song Hotel. We are very pleased hear that your experience was delightful and you enjoyed all aspects of your stay with us. We are delighted to note that you thoroughly enjoyed the location of our hotel and the great service from our team. We look forward to being at your service on your next stay. Best Regards On behalf of Song Hotel Sydney Team

1 out of 5
We were given a single bed - when we booked for the double bed. There was no toilet paper

Posted by , from Sydney on 15 Feb. 2019

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3 out of 5
Location was great, nice cafe downstairs and breakfast, staff responsive. Room smell was musty and of stale smoke. Swapped rooms then air con wasn’t working in a very hot night.

Posted by on 13 Feb. 2019

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Comment from Hotel Management

23 Feb. 2019 by Song Hotel Sydney Team

Dear Guest, Thank you for taking the time to review your stay with us. We are very pleased to hear that you enjoyed our location and our staff made your stay pleasant but were sorry to hear there were issues with smell in the room and air condition. Please rest assured we have addressed these issues with the team to ensure we improve on this. We are looking forward to seeing you again soon. On behalf of Song Hotel Sydney Team

1 out of 5
Crap beds and mattresses. The linen was dreadful.

Posted by on 12 Feb. 2019

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Comment from Hotel Management

23 Feb. 2019 by Song Hotel Sydney Team

Dear Guest, We appreciate your feedback about your recent stay with Song Sydney but very disappointed for not being able to meet your expectations. Please rest assured that cleanliness is our top priority and we will surely discuss your concerns as a team to find out ways to improve. We do hope that you will provide us another opportunity for a better experience next time your travel plans bring you to Sydney. Best Regards On behalf of Song Hotel Sydney Team

5 out of 5
Locality excellent, room extremely well presented and equipped

Posted by on 10 Feb. 2019

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Comment from Hotel Management

23 Feb. 2019 by Song Hotel Sydney Team

Dear Guest, Thank you for sharing your positive comments regarding your stay at Song Hotel. We are very pleased hear that your experience was delightful and you enjoyed all aspects of your stay with us. We are delighted to note that you thoroughly enjoyed the location of our hotel and the great service from our team. We look forward to being at your service on your next stay. Best Regards On behalf of Song Hotel Sydney Team

5 out of 5
Excellent location. Convenient teamaking facilities in the room. Generous continental breakfast. Extremely helpful staff . Very comfortable stay.

Posted by on 3 Feb. 2019

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Comment from Hotel Management

23 Feb. 2019 by Song Hotel Sydney Team

Dear Guest, Thanks for your kinds words and the time you took to share them with us. It’s great to hear that you had a memorable stay with us and thank you for praising our service. All the best and see you soon. Best Regards On behalf of Song Hotel Sydney Team

3 out of 5
Basic, older bathroom but did the job. Considering the price in Sydney cbd it was great value, nice breakfast included. Would recommend for overnight 👍

Posted by on 2 Feb. 2019

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Property Features

Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Tour or ticket assistance, vending machine, and coffee/tea in common area are also featured at Song Hotel Sydney. This 3.5-star Sydney hotel is smoke free.

  • 1 building
  • 121 guestrooms or units
  • 8 levels
  • Built in 1984
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Conference centre
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Offsite parking discounted rates available

Transport

  • Airport: Sydney, NSW (SYD-Kingsford Smith Intl.) (10.2 km / 6.3 mi)
  • Train station: Sydney Central Station (0.9 km / 0.6 mi)
  • Metro station: Museum Station (0.2 km / 0.1 mi)
  • Parking:

Room Amenities

Song Hotel Sydney offers 121 forms of accommodation with air conditioning. LCD televisions come with digital channels. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • LCD television
  • Digital channels
  • Housekeeping (daily)
  • Safe (surcharge)
  • Climate control (air conditioning)

Food & Drink

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7 AM to 10 AM.

Song Kitchen – This restaurant specialises in French cuisine and serves breakfast, lunch and dinner. Open select days.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Special check-in instructions:

This property accepts credit cards only for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all onsite purchases. Cash is not accepted. For more details, please contact the property using the information on the reservation confirmation received after booking.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Cribs (infant beds) are available for AUD 5.0 per night.

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

  • Only service animals are allowed

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: AUD 15 per person (approximately)
  • Nearby parking fee: AUD 25 per 24 hours
  • Early check-in fee: AUD 50 (subject to availability)
  • Late check-out fee: AUD 50 (subject to availability)
  • In-room safe fee: AUD 20 per stay
  • Crib (infant bed) fee: AUD 5.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Y Hotel Hyde Park Sydney
  • Y Hotel Hyde Park
  • Y Hyde Park Sydney
  • Y Hyde Park
  • Song Hotel
  • Song Sydney

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.

National Rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.