4.3 out of 5

"Overnight stay was great. Lots of deals with local restaurants and the staff were great. " More

By a verified traveller on Mon 27 Aug 2018

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Hotel Description

A luxury stay in Mascot awaits you at Quest Mascot Serviced Apartments. You'll be 4.1 km (2.6 mi) from Westfield Eastgardens and 4.4 km (2.7 mi) from Kogarah Golf Course. Highlights at this property include 8 restaurants, a free area shuttle and a 24-hour fitness centre.

Each apartment is soundproofed and features a flat-screen TV with cable channels, along with free WiFi, free wired Internet and a DVD player. In-room dining is easy with amenities like a microwave, a hob and room service. A coffee/tea maker, in-room massages and a safe are also available. Limited housekeeping is available.

The cafe, Cafe Sianos, is open for breakfast, brunch and lunch. Rock's Brewing Co is the apartment's own brewpub. Conference space and a business centre are among the business amenities offered. Additionally, you'll find free WiFi in public areas and laundry facilities. Local cuisine breakfast is available daily between 6:00 AM and 1:00 PM. There's also self parking, along with the convenience of a free shopping centre shuttle.

Sights within a 20-minute drive of this 4.5-star Mascot property include Royal Randwick Racecourse and Sydney Cricket Ground.

Standard Studio, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$118 per night

Standard Apartment, 1 Bedroom, Kitchen

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Apartment, 2 Bedrooms, Kitchen

Bed Count 1 King Bed Maximum Occupancy 5 Max

Executive Apartment, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 5 Max

Quest Mascot Serviced Apartments ratings based on 614 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Quest Mascot Serviced Apartments

Everyone (341) Couples (159) Business (6) Family (101)
4 out of 5

Posted by on 13 Jul. 2019

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Comment from Hotel Management

14 Jul. 2019 by Property Manager

Dear Guest, Thank you for taking the time to share your experience of Quest Apartment Hotel Mascot. We are glad to know that you enjoyed your stay with us here at Quest Mascot - we strive to provide every guest an outstanding experience every reservation. We look forward to welcoming you again in the future and thank you again for choosing to stay at Quest Apartment Hotel Mascot. Warm regards, The Team at Quest Mascot

2 out of 5

Posted by on 9 Jul. 2019

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4 out of 5
It was clean, with pleasant staff. Car parking was available.

Posted by on 26 May 2019

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Comment from Hotel Management

29 May 2019 by Property Manager

Dear Guest, Thank you for taking the time in reviewing our property. We are very glad to know that you had an enjoyable stay at the Quest Apartments Hotel. Providing guests with the best services has always been our priority. We wish you the very best and look forward to welcome you in Quest Mascot in the near future. Thank You. The Team at Quest Mascot

2 out of 5
no air conditioning in the evening, heating only room was hot no wifi working

Posted by on 12 May 2019

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4 out of 5
The shower was hopeless and the hot water took 10 minutes to come through. May as well been standing under a garden tap!

Posted by on 2 May 2019

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Comment from Hotel Management

30 May 2019 by Front Office Manager

Dear Guest, We would like to apologize for your recent experience and sorry to hear you were less than satisfied with shower. We pride ourselves on our services and the quality standards we maintain and would like to make things right. If you wish to discuss this matter further, please give us a call on 02 9366 3900 and ask for Gavin, who is the property manager at Quest Apartments Hotel, Mascot. Thank You. The team at Quest Mascot.

5 out of 5
Fantastic customer service - friendly woman at front desk. Comfortable bed. Good parking. Close to airport.

Posted by on 18 Apr. 2019

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Comment from Hotel Management

22 Apr. 2019 by Quest Mascot

Dear Guest, Thank you for taking the time to review our property and share your experience. We are glad that you enjoyed your stay with us. Our highest priority is our guest's comfort. We wish you all the best and look forward to welcoming you back to Quest Mascot. Thank you. The team at Quest Mascot.

5 out of 5
It was as close to home as you can get - I wish I could have stayed longer. Complimentary food helps as well

Posted by on 15 Apr. 2019

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Comment from Hotel Management

22 Apr. 2019 by Quest Mascot

Dear Guest, Thank you for taking the time to review our property and share your experience. We are delighted to learn that you enjoyed your stay. Our highest priority is our guest's comfort and make them feel at home. We wish you all the best and look forward to welcoming you to Quest Mascot in the near future. Thank you. The team at Quest Mascot.

4 out of 5

Posted by on 9 Apr. 2019

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Comment from Hotel Management

24 Apr. 2019 by Quest Mascot

Dear Guest, Thank You for taking the time to review our property. As our guests are our highest priority, we strive to give all our guests a delightful experience. We wish you all the best and look forward to welcoming you in the future. Thank you. The team at Quest Mascot.

5 out of 5
Great location, very comfortable & very clean. Staff were excellent.

Posted by on 8 Apr. 2019

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Comment from Hotel Management

9 Apr. 2019 by Quest Mascot Team

Dear Anonymous , Thank you for taking the time to review our property and share your experience. We are delighted that you enjoyed your stay with us - our highest priority is our guests' comfort. It was a pleasure to be able to help during your stay. We wish you all the best and look forward to welcoming you back to Quest Mascot. Thank you The Team at Quest Mascot

5 out of 5
Natasha at reception was great. Very helpful with my enquiries.

Posted by on 7 Apr. 2019

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Comment from Hotel Management

25 May 2019 by Property Manager

Dear Guest, Thank you for taking the time to review our property and share your experience. We are delighted that you enjoyed your stay with us and that our staff was helpful as you checked in. Wonderful to hear that you enjoyed the apartment - we take pride in our property so that all our guests can feel happy and welcomed when they stay with us. We wish you all the best and look forward to welcoming you back to Quest Mascot. Thank you The Team at Quest Mascot

About the Quest Mascot Serviced Apartments

Location 108 114 Robey Street, Mascot, NSW 2020

Property Features

There are 8 restaurants on site. A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. An area shuttle within 5.0 kilometers, A shopping centre shuttle and A train station drop-off shuttle are free. A 24-hour fitness centre, tour or ticket assistance, and vending machine are also featured at the luxury Quest Mascot Serviced Apartments. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4.5-star Mascot apartment is smoke free.

  • 1 building
  • 91 guestrooms or units
  • 8 levels
  • 8 dining venues
  • Built in 2008
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Soundproofed rooms
  • Free area shuttle
  • Laundry facilities
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Sydney Sydenham Station (4.4 km / 2.7 mi)
  • Metro station: Domestic Airport Station (0.9 km / 0.6 mi)
  • Property shuttles: Free area shuttle within 5.0 kilometers and shopping centre shuttle; airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Quest Mascot Serviced Apartments offers 91 forms of air-conditioned accommodation with DVD players and a safe. Flat-screen televisions come with cable channels. Microwaves and coffee/tea makers are provided. Bathrooms include a shower, complimentary toiletries and a hairdryer. This Mascot apartment provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a limited basis and in-room massages can be requested. Renovation of all guestrooms was completed in February 2016.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • DVD player
  • Microwave
  • Hob
  • Coffee maker
  • Kitchenware
  • Shower
  • Cribs (surcharge)
  • Housekeeping (limited)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a local cuisine breakfast daily from 6:00 AM to 1:00 PM.

Cafe Sianos – This cafe serves breakfast, brunch, lunch and light fare. A children's menu is available.

Rock's Brewing Co – On-site brewpub. Open daily.

Mezza Train – This theme restaurant specialises in Mediterranean cuisine. Open daily.

Curry Craze – This restaurant specialises in Indian cuisine. Open daily.

La Bufala – This restaurant specialises in Italian cuisine. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the apartment include a 24-hour fitness centre.

Hotel Policies

Check-in

  • Minimum check-in age is 18

Special check-in instructions:

The front desk is open during the following times:

  • Monday-Sunday: 7 AM-11:00 PM

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

This property's front desk is open during the following times:

  • Monday - Sunday: 7 AM - 11:00 PM

Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • Parking height restrictions apply
  • Union Pay
  • 24-hour check-in

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 50.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 18.00 and AUD 30.00 per person (approximately)
  • Airport shuttle fee: AUD 7 per person (one-way)
  • Airport shuttle fee per child: AUD 3.5 (one-way), (from 2 to 13 years old)
  • Self-parking fee: AUD 30.00 per day
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: AUD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quest Mascot Serviced Apartments Apartment
  • Quest Mascot Serviced Apartments
  • Quest Mascot Serviced Apartments Hotel Mascot

You should know

  • Quest Mascot Serviced Apartments offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.