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4.3 out of 5

"Nice rooms; big beds. Decent facilities. 7 mins walk to Botany Road with many casual cafes and restaurants. A bit noisy from the planes, despite the d ... " More

By a verified traveller on Mon 18 Jul 2022

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Hotel Description

A luxury stay in Sydney awaits you at Quest Mascot Serviced Apartments. You'll be 3.8 km (2.4 mi) from Kogarah Golf Course and 4 km (2.5 mi) from Westfield Eastgardens. Highlights at this hotel include 8 restaurants, a free area shuttle, and a 24-hour gym.

The café, Cafe Sianos, is open for breakfast, brunch, and lunch. Rock's Brewing Co is the hotel's own brewpub. Conference space and a business center are among the business amenities offered. Other amenities include free WiFi in public areas, a gym, and a snack bar/deli. Each morning local cuisine breakfast is served between 6:00 AM and 1:00 PM. There's also limited parking, along with the convenience of a free shopping center shuttle.

Places within a 30-minute drive of this 4.5-star Mascot hotel include Sydney Cricket Ground and Paddington Markets.

Standard Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$150* Per night/room 11 Aug. - 12 Aug.

Standard Apartment, 1 Bedroom, Kitchen

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Apartment, 2 Bedrooms, Kitchen

Bed Count 1 King Bed Maximum Occupancy 5 Max

Executive Apartment, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 5 Max

Quest Mascot Serviced Apartments ratings based on 594 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Quest Mascot Serviced Apartments

Everyone (325) Couples (155) Business (6) Family (95)
4 out of 5
Nice and quiet

Posted by on 30 Jul. 2022

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4 out of 5
Thanks for the stay

Posted by on 18 Jul. 2022

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5 out of 5
Nice rooms; big beds. Decent facilities. 7 mins walk to Botany Road with many casual cafes and restaurants. A bit noisy from the planes, despite the double glazed windows.

Posted by on 18 Jul. 2022

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5 out of 5
The rooms are very comfortable. The pillows are GREAT. Can tell a lot about a hotel by their pillows. Need more thought with the tea and coffee choices as people do like a nice cup of tea.Proximity to transport is great.

Posted by on 28 May 2022

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5 out of 5
Clean, comfortable and close to airports

Posted by on 26 May 2022

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5 out of 5
Everything was great

Posted by on 25 May 2022

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5 out of 5
Great location and lovely presented property. Room furniture is modern and new and facilities were great. Staff were really friendly on arrival and would stay there again.

Posted by , from Eimeo on 24 May 2022

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5 out of 5
Staff were lovely and friendly

Posted by on 16 Apr. 2022

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Comment from Hotel Management

30 Apr. 2022 by Quest Mascot Team

Thank you so much for sharing the great experience you had whilst staying with us - we appreciate it immensely! We would love to have you enjoy another stay with us again in the future, we hope to see you again soon!

5 out of 5

Posted by on 13 Apr. 2022

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5 out of 5

Posted by on 29 Mar. 2022

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About the Quest Mascot Serviced Apartments

Location 108 114 Robey Street, Mascot, NSW 2020

Property Features

There are 8 restaurants on site, along with a snack bar/deli. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. An area shuttle within 5.0 kilometers and a shopping center shuttle are free. A 24-hour fitness center, tour/ticket assistance, and a vending machine are also featured at the luxury Quest Mascot Serviced Apartments. This 4.5-star Sydney hotel is smoke free.

  • 1 building
  • 91 guestrooms or units
  • 8 levels
  • 8 dining venues
  • Built in 2008
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Parking (limited spaces)

Transport

  • Train station: Sydney Sydenham Station (4.3 km / 2.7 mi)
  • Property shuttles: Free area shuttle within 5.0 kilometers and shopping center shuttle; airport shuttle

Room Amenities

Quest Mascot Serviced Apartments offers 91 air-conditioned accommodations with DVD players and safes. Flat-screen televisions come with cable channels. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers. This Sydney hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested. Housekeeping is provided on a limited basis. Renovation of all guestrooms was completed in February 2016.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • DVD player
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy local cuisine breakfast daily from 6:00 AM to 1:00 PM.

Cafe Sianos - This café serves breakfast, brunch, lunch, and light fare. A children's menu is available.

Rock's Brewing Co - Onsite brewpub. Open daily.

Ichuros - This theme restaurant specializes in Mediterranean cuisine. Open daily.

Curry Craze - This restaurant specializes in Indian cuisine. Open daily.

La Bufala - This restaurant specializes in Italian cuisine. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 10:00 PM

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open during the following times:

  • Monday - Sunday: 8:30 AM - 7:30 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. Front desk staff will greet guests on arrival.

Quest Mascot Serviced Apartments offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. This property's front desk is open during the following times:

  • Monday - Sunday: 8:30 AM - 7:30 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available through room service. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of: Intertek Cristal (3rd party expert - Global); Safe Travels (WTTC - Global); COVID-19 Guidelines (CDC); COVID-19 Guidelines (WHO).

  • No rollaway/extra beds available
  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • One child stays free
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Car not required
  • Security system
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 48 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 18.00 and AUD 30.00 per person (approximately)
  • Airport shuttle fee: AUD 9 per person (one-way)
  • Airport shuttle fee per child: AUD 9 (one-way), (from 2 to 13 years old)
  • Nearby parking fee: AUD 30 per day(787 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: AUD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quest Apartment Mascot Airport Sydney
  • Quest Sydney Airport Mascot
  • Quest Mascot Serviced Apartments Apartment
  • Quest Mascot Serviced Apartments
  • Quest Serviced Apartments
  • Quest Mascot Serviced Apartments Hotel Mascot
  • Quest Mascot Serviced Apartments Hotel
  • Quest Mascot Serviced Apartments Mascot
  • Quest Mascot Serviced Apartments Hotel Mascot

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.