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4.3 out of 5

"Room was very minimal with amenities but was clean and quiet. Front desk staff very friendly and helpful . Our stay was pleasant . " More

By a verified traveller on Sun 17 Mar 2024

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Hotel Description

At 28 Hotel you'll be 1 km (0.6 mi) from University of Sydney and 1.2 km (0.8 mi) from International Convention Centre Sydney. Highlights at this hotel include free in-room WiFi.

This business-friendly hotel offers free WiFi in public areas, concierge services, and a 24-hour front desk. Additionally, you'll find a free manager's reception, coffee/tea in a common area, and a microwave in a common area. There's also the convenience of an airport shuttle.

You'll be 1.3 km (0.8 mi) from Hyde Park and 1.4 km (0.9 mi) from Sydney Town Hall with a stay at this 3-star Chippendale hotel.

Mini Twin

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
AU$124* Per night/room 26 Mar. - 27 Mar.

The Social Max

Bed Count 2 Twin Beds Maximum Occupancy 6 Max

Mini Queen

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Max Twin

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Max Queen

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

The Social Mini

Bed Count 1 Twin Bed Maximum Occupancy 3 Max

28 Hotel ratings based on 101 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for 28 Hotel

Everyone (58) Couples (11) Business (1) Family (8)
5 out of 5
Room was very minimal with amenities but was clean and quiet. Front desk staff very friendly and helpful . Our stay was pleasant .

Posted by on 17 Mar. 2024

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Comment from Hotel Management

18 Mar. 2024 by Bernadette

Hi ElaineThank you so much for leaving a 5 out of 5 rating. We are pleased to see that you had a great time here with us.We look forward to your next visit.Kind regards

3 out of 5
Room 608 is very noisy with aircon duct problem. Get some ear plugs.

Posted by on 28 Feb. 2024

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Comment from Hotel Management

1 Mar. 2024 by ML

Dear Malcolm,Thank you for taking the time to provide us with a review.We are disappointed to hear you were disturbed due to the noise in your allocated room. We have passed on your comments to our management team who are investigating to ensure this is not a recurring issue.We would love the opportunity to welcome you back in the near future, and show you the true 28 experience.Best wishes,Mitabh28 Team

3 out of 5
The hotel is very convenient to Central Railway Station however the room we had was very small and as with most accommodation options in Sydney it is over priced for what you get.

Posted by on 18 Feb. 2024

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Comment from Hotel Management

18 Feb. 2024 by Angee

Dear Gavin,Thank you for sharing your experience with us. We appreciate your feedback regarding the convenience of our location near Central Railway Station. We understand that the size of the room did not meet your expectations, and we apologize for any inconvenience this may have caused. We continuously strive to offer competitive pricing while providing comfortable accommodations in Sydney. Your comments will be taken into consideration as we work to enhance our guests' experiences. We hope to have the opportunity to welcome you back in the future and provide you with a more satisfying stay.

5 out of 5
Fantastic location, easy to get to public transport. Great dining options. Clean and quiet. Friendly, helpful staff.

Posted by on 14 Feb. 2024

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Comment from Hotel Management

16 Feb. 2024 by Paola C.

Dear Michelle, Thanks for taking the time to provide us with a review. We love to hear you had a great experience with us and that our facilities were convenient and useful during your stay. Our team will be very pleasant to hear their friendly and helpful natural has not gone unnoticed. Looking forward to welcoming you back in the near future.Best wishes,

5 out of 5
One of the best affordable hotels I have stayed in Sydney city. Conveniently located near Central and UTS. Free coffee and grab & go breakfast bar available. Surprisingly quiet.

Posted by on 1 Feb. 2024

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Comment from Hotel Management

1 Feb. 2024 by Bernadette

Hi MelThank you so much for taking the time to leave a review!We are so pleased to see that you enjoyed your time with us.Thank you for staying with us and we look forward to your next visit in the near future.Kind regards

5 out of 5

Posted by on 21 Jan. 2024

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Comment from Hotel Management

22 Jan. 2024 by Angee

Dear Gary,Thank you for taking the time to share your experience with us!We are thrilled to read you found all the makings for a wonderful stay at 28 Hotel and do hope you were able to take some time to relax and unwind during your stay. We do look forward to welcoming you back for a longer stay in the near future.Best wishes,

5 out of 5
It just was great

Posted by on 7 Jan. 2024

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Comment from Hotel Management

11 Jan. 2024 by Paola C.

Dear David, Thanks for taking the time to review us. We are happy to hear that your experience with was great. Looking forward to welcoming you back soon. Warm regards,

5 out of 5

Posted by on 3 Jan. 2024

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Comment from Hotel Management

12 Jan. 2024 by KM

We sincerely appreciate the fantastic score you gave us. Your feedback is invaluable, and we're thrilled to hear you had a great experience during your stay. It was a pleasure having you as our guest, and we hope to welcome you back soon.

3 out of 5
Staff rude

Posted by on 19 Nov. 2023

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Comment from Hotel Management

20 Nov. 2023 by Bernadette

Hi JohnThank you for bringing your concerns to our attention. We sincerely apologize for any interactions with our staff that left you with a negative impression. Providing excellent customer service is of utmost importance to us, and we are disappointed to learn that we fell short of your expectations in this regard. We take your feedback seriously and will be addressing this matter with our team to ensure that we uphold the highest standards of professionalism and courtesy.If there are specific incidents or details you'd be willing to share, it would be immensely helpful for us to understand the areas in which we can enhance our staff training and guest interactions.Kind Regards

4 out of 5
Well located

Posted by on 25 Oct. 2023

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Comment from Hotel Management

29 Oct. 2023 by KM

Thank you Patrick! Looking forward to welcoming you back,28 Hotel

Property Features

A free manager's reception is offered daily. WiFi is free in public spaces. An airport shuttle (available on request) is available for a fee. Tour/ticket assistance, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly 28 Hotel. This 3-star Sydney hotel is smoke free.

  • 1 building
  • 46 guestrooms or units
  • 6 levels
  • Manager's reception (free)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Bellhop
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Refrigerator in a common area
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Transport

  • Train station: Sydney Central Station (0.9 km / 0.6 mi)
  • Metro station: Central Light Rail Station (0.6 km / 0.4 mi)
  • Property shuttles: Airport shuttle

Room Amenities

28 Hotel offers 46 accommodations with hair dryers and irons/ironing boards. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered on request and hypo-allergenic bedding can be requested.

  • Flat-screen television
  • Refrigerator
  • Electric kettle
  • Hypo-allergenic bedding
  • Pillow options
  • Shower
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

The hotel hosts a free manager's reception daily.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

28 Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 40.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. Contactless check-out is available.

  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • One child stays free
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Children stay free - maximum age 12
  • Property is cleaned with disinfectant
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100.0 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 18 per person (one-way)
  • Airport shuttle fee per child: AUD 18 (one-way), (up to 5 years old)
  • Rollaway bed fee: AUD 40.0 per night
  • Credit card charges are subject to a surcharge of 1.84 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • 28 Hotel Chippendale
  • 28 Hotel Hotel
  • 28 Hotel Chippendale
  • 28 Hotel Hotel Chippendale

You should know

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.