Skip to main content
Beginning of main content
4.3 out of 5

"I found the room to be tastefully decorated and clean. I found it a bit perturbing not having a window and was woken at one point because I could hear ... " More

By a verified traveller on Fri 11 Dec 2020

Enter dates to see availability

Hotel Description

At 28 Hotel you'll be within just a 15-minute stroll of Capitol Theatre and Castlereagh Street. Highlights at this hotel include in-room free WiFi and free Internet.

Flat-screen TVs, free long-distance calls, and free local calls are featured in all 46 rooms. Refrigerators and room service make in-room dining convenient. Pillow menus invite a comfortable night's sleep, and you'll find nice touches like rainfall showerheads and free toiletries. Additionally, safes, hair dryers, and irons/ironing boards are available.

This business-friendly hotel offers free WiFi in public areas, concierge services, and a 24-hour front desk. Additionally, you'll find a free manager's reception, coffee/tea in a common area, and laundry facilities. There's also the convenience of airport drop-off service.

Sights within a 20-minute walk of this 3-star Chippendale hotel include Crown Street and Glebe Markets.

Mini Twin

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
AU$86* Per night/room 10 Oct. - 11 Oct.

The Social Max

Bed Count 2 Twin Beds Maximum Occupancy 6 Max

Mini Queen

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Max Twin

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Max Queen

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

The Social Mini

Bed Count 1 Twin Bed Maximum Occupancy 4 Max

28 Hotel ratings based on 60 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for 28 Hotel

Everyone (40) Business (1) Couples (3) Family (4)
1 out of 5
The hotel claims it has climate control air conditioning, this is false. The room was an absolute hot box and was extremely uncomfortable. We also had

Posted by on 30 May 2021

Was this review helpful to you?
Comment from Hotel Management

30 May 2021 by Nakul

Thank you for taking the time to share your comments with us and for choosing our hotel as your accommodation choice during your recent visit to Sydney, We are extremely concerned to learn of your disappointing experience during your recent stay and would like to apologize for the inconveniences that you have experienced. We do take all feedback seriously and we will investigate the departments and areas you have highlighted, to take the opportune measures with the aim of avoiding such inconveniences in the future. We would invite you to reach out to us on your next visit so we can ensure that we find the best room, equipped with your needs as a traveller. We hope you will give us another opportunity to provide you with an enhanced stay and look forward to welcoming you back to 28 Hotel. Best Wishes, 28 Hotel

4 out of 5

Posted by on 24 Apr. 2021

Was this review helpful to you?
Comment from Hotel Management

4 May 2021 by The Team at 28 Hotel

Thank you very much for your review. We hope to welcome you back soon at 28! Warm regards, The Team at 28 Hotel.

2 out of 5
Bugs in the bathroom?!

Posted by on 31 Mar. 2021

Was this review helpful to you?
Comment from Hotel Management

1 Apr. 2021 by The Team at 28 Hotel

Dear Guest, Thank you for taking the time to leave the review. We are sorry to hear you had an unpleasant incident during your stay and would like to extend our apologies. We take guest reviews seriously and will be sure to follow up with management and housekeeping regarding this matter. Please do contact us directly regarding this matter to discuss improvements for your next stay. Thank you very much. Have a great day. Warm regards, Nicky.

5 out of 5

Posted by on 1 Mar. 2021

Was this review helpful to you?
Comment from Hotel Management

16 Mar. 2021 by The Team at 28 Hotel

Thank you for taking the time to share your experience with us! We are thrilled to read you found all the makings for a wonderful stay at 28 Hotel and do hope you were able to take some time to relax and unwind during your stay. We do look forward to welcoming you back for a longer stay in the near future. Best wishes, Nakul

5 out of 5
I found the room to be tastefully decorated and clean. I found it a bit perturbing not having a window and was woken at one point because I could hear other guests activities

Posted by , from Australia on 11 Dec. 2020

Was this review helpful to you?
Comment from Hotel Management

11 Dec. 2020 by The Team at 28 Hotel

Hello Naomi, Thank you for choosing to stay with 28 Hotel. We are pleased to hear that you found the stay welcoming. We are also sorry to hear that your experience was not complete, upon your next visit, please inform our staffs any of your needs and we will recommend you a quiet room with a window. Thank you very much. We look forward to welcoming you again at 28 Hotel. Best regards, Nicky 28 Hotel Team.

5 out of 5
The room service was incredible! I thought for a 3 star it was really great value for money and everything I needed. Thanks so much :)

Posted by on 8 Feb. 2020

Was this review helpful to you?
Comment from Hotel Management

9 Feb. 2020 by Front Desk

Thank you for taking the time to share your experience with us! We are thrilled to read you found all the makings for a wonderful stay at 28 Hotel and do hope you were able to take some time to relax and unwind during your stay.  We do look forward to welcoming you back for a longer stay in the near future. Best wishes, Nakul

5 out of 5

Posted by on 3 Feb. 2020

Was this review helpful to you?
Comment from Hotel Management

3 Feb. 2020 by Front Desk

Thank you for taking the time to share your experience with us! We are thrilled to read you found all the makings for a wonderful stay at 28 Hotel and do hope you were able to take some time to relax and unwind during your stay.  We do look forward to welcoming you back for a longer stay in the near future. Best wishes, Nakul

5 out of 5
This was the best hotel i have ever stayed at Best staff lovely hotel and best of all beautiful hotel . The staff went out of there way to help me with the coffee machine and help me with the porta cot for Harry my 9 month old son , so thank you so much for the most enjoyable stay.

Posted by on 30 Jan. 2020

Was this review helpful to you?
Comment from Hotel Management

31 Jan. 2020 by Nakul

Thank you for taking the time to share your experience with us! We are thrilled to read you found all the makings for a wonderful stay at 28 Hotel and do hope you were able to take some time to relax and unwind during your stay.  We do look forward to welcoming you back for a longer stay in the near future. Best wishes, Nakul

5 out of 5
Everything you need is here. Great Service. Handy location for the train to the airport. Handy to central Sydney. Great staff and wonderful breakfast offerings.

Posted by on 21 Jan. 2020

Was this review helpful to you?
Comment from Hotel Management

21 Jan. 2020 by Nakul

Dear guest, Thank you for taking the time to share your experience with us! We are thrilled to read you found all the makings for a wonderful stay and do hope you were able to take some time to relax and unwind during your stay. We do look forward to welcoming you back for a longer stay in the near future.

5 out of 5
Excellent stay for the price. Close to lots of dinning choices. Best shower I have had in a hotel. Clean and tidy and easy to find. Thank you for a lovely stay

Posted by on 11 Nov. 2019

Was this review helpful to you?
Comment from Hotel Management

20 Dec. 2019 by Muneeb Ibrahim

Hi Guest, That's awesome! We are always happy to know that our guests enjoyed their stay with us. We would like to see you back again soon. Regards

Property Features

A free manager's reception is offered daily. WiFi is free in public spaces. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. The business-friendly 28 Hotel also features tour/ticket assistance, coffee/tea in a common area, and concierge services. A complete renovation of 28 Hotel was completed in April 2017. This 3-star Sydney hotel is smoke free.

  • 1 building
  • 46 guestrooms or units
  • 6 levels
  • Manager's reception (free)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Bellhop
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Refrigerator in a common area
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Transport

  • Train station: Sydney Central Station (0.9 km / 0.6 mi)
  • Metro station: Central Light Rail Station (0.6 km / 0.4 mi)
  • Property shuttles: Airport drop-off

Room Amenities

28 Hotel offers 46 accommodations with safes and hair dryers. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room dining (limited hours)
  • Flat-screen television
  • Refrigerator
  • Electric kettle
  • Hypo-allergenic bedding
  • Pillow options
  • Shower
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

The hotel hosts a free manager's reception daily.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 40.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-out is available. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • One child stays free
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100.0 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 16 per person
  • Airport shuttle fee per child: AUD 16 (up to 5 years old)
  • Rollaway bed fee: AUD 40.0 per night
  • Credit card charges are subject to a surcharge of 1.84 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • 28 Hotel Chippendale
  • 28 Hotel Hotel
  • 28 Hotel Chippendale
  • 28 Hotel Hotel Chippendale
url importing http://www.wotif.com/Sydney-Hotels-28-Hotel.h17436921-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Sydney-Hotels-28-Hotel.h17436921-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.wotif.com/Sydney-Hotels-28-Hotel.h17436921-p2.Hotel-Reviews?rm1=a2&

Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.