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Crowne Plaza Hawkesbury Valley, an IHG Hotel

4-star property
61 Hawkesbury Valley Way, Windsor, NSW 1800 796 370
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4.5 out of 5
Excellent!
See all 596 wotif Reviews

"Beautiful surroundings and the room was very clean and comfortable " More

By a verified traveller on Thu 16 Feb 2023

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Hotel Description

Crowne Plaza Hawkesbury Valley, an IHG Hotel places you in the heart of Sydney, within a 20-minute walk of Hawkesbury River and 1.9 km (1.2 mi) from Hawkesbury Race Club. Highlights at this hotel include 2 restaurants, a full-service spa, and an indoor swimming pool.

A day of pampering at Villa Thalgo can include massages and body wraps along with access to the spa tub. The fine-dining restaurant, Harvest Restaurant, is open for dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy access to 2 outdoor tennis courts along with a gym and a sauna. 3270 square feet (304 square meters) of event facilities include a conference center, and other business amenities include a business center. Additionally, you'll find free WiFi in public areas, a snack bar/deli, and laundry facilities. Full breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM. There's also the convenience of free self parking.

Sights within a 10-minute drive of this 4-star Windsor hotel include Western Sydney University Hawkesbury Campus and Windsor Downs Nature Reserve.

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$204* Per night/room 2 Jul. - 3 Jul.

Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Premium Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, 1 King Bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 5 Max

Premium Room

Bed Count 1 Twin Bed Maximum Occupancy 3 Max

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Crowne Plaza Hawkesbury Valley, an IHG Hotel ratings based on 596 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Crowne Plaza Hawkesbury Valley, an IHG Hotel

Everyone (253) Couples (258) Business (1) Family (81)
4 out of 5

Posted by on 19 Feb. 2023

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Comment from Hotel Management

13 Mar. 2023 by julie

Greetings from the Hawkesbury Melissa, It was wonderful to have you come and stay and we can not thank you enough for taking the time out to leave this review. Our doors and arms will always be opened to you. Julie Jansenassistant hotel services manager

5 out of 5
Beautiful surroundings and the room was very clean and comfortable

Posted by on 16 Feb. 2023

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Comment from Hotel Management

18 Feb. 2023 by Julie

Greetings Michael, Thank you so much for letting us know how your stay went and i could not be more prouder of our team who have worked extremely hard to ensure the success of your stay. Your review is a great pat on the back which i know will encourage them to keep the good work up. look forward to welcoming you back sometime soon.Julie Jansenassistant hotel services manager

4 out of 5
Comfortable, clean, great service!

Posted by on 26 Jan. 2023

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Comment from Hotel Management

28 Jan. 2023 by Fuba

Dear Emily,Thank you so much for taking the time to leave some positive feedback; we appreciate your warm words! Our staff truly are our most valuable asset, and we are delighted to hear they were able to make your stay a memorable one. Please do not hesitate to make yourself known upon your next stay; we look forward to welcoming you once again.Best regards,Fuba TamangFront Office Duty Manager

5 out of 5
The staff were friendly and helpful. The room was beautiful. Lovely furnishings and facilities. The food and drinks were superb.

Posted by on 24 Jan. 2023

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Comment from Hotel Management

26 Jan. 2023 by Fuba

Dear Natalie,We appreciate the kind words you've passed on to us. The team continue to thrive on feedback such as your own.We are gladdened to hear you had a great stay with us and cannot wait to welcome you back soon.We hope to welcome you back soon!Fuba TamangDuty Manager

5 out of 5
Very family friendly

Posted by on 4 Jan. 2023

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Comment from Hotel Management

6 Jan. 2023 by Julie

Greetings from the Hawkesbury Joanne,We loved having you all here and glad that you decide to leave this review to share with us how well your stay went. We look forward to delivering another excellent experience to you the next time you come and stay.Julie Jansenassistant hotel services manager

3 out of 5
Needs more life!

Posted by on 1 Jan. 2023

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Comment from Hotel Management

6 Jan. 2023 by Julie

Good evening Sema, I am terribly sorry that you feel we need more life however glad that you let us know. I would like to understand a little more, please feel free to contact the hotel directly to further discuss your stay. Julie Jansenassistant hotel services manager

5 out of 5
Well appointed rooms and very clean

Posted by on 4 Dec. 2022

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Comment from Hotel Management

6 Dec. 2022 by Julie

Greetings Amanda, We loved having you here and cannot thank you enough for taking the time out to leave this review. Thank you so much for your kind words and great scores, we truly appreciate it. Until next time. Wishing you a very merry Christmas.Julie JansenAssistant Hotel Servies Manager

5 out of 5

Posted by on 16 Oct. 2022

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Comment from Hotel Management

19 Oct. 2022 by Julie

Great to see your review come through Tiarne, Thank you so much for choosing us as your choice of hotel while in the Hawkesbury. We can not wait to welcome you backJulie JansenAssistant Hotel services Manager

5 out of 5

Posted by on 13 Oct. 2022

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4 out of 5
This property is excellent for families and groups. Family-friendly dining, play areas, and enough for parents to feel they are able relax and enjoy a lux stay despite the kids. Nice and close to Sydney so would recommend to all looking for a getaway without driving too far.

Posted by on 7 Aug. 2022

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Comment from Hotel Management

9 Aug. 2022 by julie

Greetings Suzy, It was so wonderful to have you all here and we can not thank you enough for sharing with us how your stay went. And now you know our little secret, a hidden gem not to far for your getaway. We love sharing our hotel with you and can not wait to welcome you back. Until then. Julie Jansen Assistant Hotel Services manager

About the Crowne Plaza Hawkesbury Valley, an IHG Hotel

Location 61 Hawkesbury Valley Way, Windsor, NSW 2756

Property Features

Crowne Plaza Hawkesbury Valley, an IHG Hotel offers its guests a full-service spa, outdoor tennis courts, and an indoor pool. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Business amenities include a business center and a meeting room. Event space at this hotel measures 3270 square feet (304 square meters) and includes a conference center. A health club, a sauna, and spa services are also featured at the business-friendly Crowne Plaza Hawkesbury Valley, an IHG Hotel. Free self parking is available. Smoking is allowed in designated areas at this 4-star Sydney hotel.

  • 105 guestrooms or units
  • 2 levels
  • 2 dining venues
  • 3270 sq ft of conference space
  • 304 sq m of conference space
  • Deli
  • Childcare (surcharge)
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Elevator
  • Smoking in designated areas
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Outdoor tennis courts - 2
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Windsor Station (0.8 km / 0.5 mi)
  • Parking: Free self parking

Room Amenities

Crowne Plaza Hawkesbury Valley, an IHG Hotel offers 105 accommodations with safes and complimentary newspapers. Beds feature premium bedding. Refrigerators and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. 45-inch LCD televisions come with digital channels. Housekeeping is provided daily.

  • In-room dining (24 hours)
  • LCD television
  • Digital channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.

Harvest Restaurant - This fine-dining restaurant serves dinner only. Reservations are required.

Gazebo Restaurant - This buffet restaurant serves breakfast only.

24-hour room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 8
  • Couples treatment rooms
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Spa tub in spa
  • Massages
  • Minimum age to access spa is 16

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 65.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place and guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately AUD 29 for adults and AUD 13.5 for children
  • Rollaway bed fee: AUD 65.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hawkesbury Resort
  • Hawkesbury Valley Sebel
  • Sebel Hawkesbury
  • Sebel Hawkesbury Resort
  • Sebel Hawkesbury Valley
  • Sebel Hawkesbury Valley Windsor
  • Sebel Resort
  • Sebel Resort Hawkesbury
  • Sebel Resort Hawkesbury Valley
  • Sebel Resort Hawkesbury Valley Windsor
  • Sebel Hawkesbury Resort Windsor
  • Sebel Hawkesbury Windsor
  • Crowne Plaza Hawkesbury Valley Hotel Windsor
  • Crowne Plaza Hawkesbury Valley Hotel
  • Crowne Plaza Hawkesbury Valley Windsor
  • Crowne Plaza Hawkesbury Valley
  • Crowne Plaza Hawkesbury Valley, an IHG Hotel Hotel
  • Crowne Plaza Hawkesbury Valley, an IHG Hotel Windsor
  • Crowne Plaza Hawkesbury Valley, an IHG Hotel Hotel Windsor

You should know

  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.