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4.5 out of 5

"The room was spacious and newly renovated. The Bar could do with an upgrade but the Harvest restaurant was delicious. " More

By a verified traveller on Mon 29 Nov 2021

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Hotel Description

A romantic stay in the heart of Sydney awaits you at Crowne Plaza Hawkesbury Valley, an IHG Hotel. You'll be within a 15-minute walk of Wollemi National Park and 1.8 km (1.1 mi) from Hawkesbury River. Highlights at this family-friendly hotel include 2 restaurants, a full-service spa, and an indoor swimming pool.

LCD TVs with digital channels are featured in all 105 rooms, and you can enjoy free WiFi, coffee/tea makers, and free newspapers. In-room dining is easy with amenities like refrigerators and round-the-clock room service. Nice touches to enhance your stay include free toiletries and premium bedding. Safes, hair dryers, and irons/ironing boards are also available.

A day of pampering at Villa Thalgo can include massages and body wraps along with access to the spa tub. The fine-dining restaurant, Harvest Restaurant, is open for dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy access to 2 outdoor tennis courts along with a gym and a sauna. 3270 square feet (304 square meters) of event facilities include a conference center, and other business amenities include a business center. Additionally, you'll find free WiFi in public areas, a snack bar/deli, and laundry facilities. Full breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM. There's also the convenience of free self parking.

With a stay at this 4-star Windsor hotel, you'll be 19.8 km (12.3 mi) from Norwest Business Park and 21.5 km (13.3 mi) from Bella Vista Farm.

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$162* Per night/room 5 Dec. - 6 Dec.

Premium Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, 1 King Bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 5 Max

Suite

Bed Count 1 Twin Bed Maximum Occupancy 5 Max

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Premium Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Crowne Plaza Hawkesbury Valley, an IHG Hotel ratings based on 627 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Crowne Plaza Hawkesbury Valley, an IHG Hotel

Everyone (254) Couples (290) Business (1) Family (79)
5 out of 5
The room was spacious and newly renovated. The Bar could do with an upgrade but the Harvest restaurant was delicious.

Posted by on 29 Nov. 2021

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Comment from Hotel Management

30 Nov. 2021 by julie

A very good morning to you Bradley, Thank you so much for choosing our hotel as your choice of hotel while in the Hawkesbury. We really appreciate your kind words and 5 out of 5. We are pleased you enjoyed the new menu in the restaurant and our newly renovated rooms. We do have some exciting changes happening throughout the hotel so i do hope to see you back once there done. until then, take care. Julie Jansen Front office Duty manager

5 out of 5
Helpful staff, clean rooms and very enjoyable stay.

Posted by on 28 Nov. 2021

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Comment from Hotel Management

29 Nov. 2021 by Julie

A very good evening to you Steven, We all have worked very hard to bring experiences like yours and your review has shown us that our hard work does not go unnoticed. We appreciate your kind words and 5 out of 5. Until next time. Julie Jansen Front office Duty Manager

5 out of 5
Great atmosphere & facilities

Posted by on 22 Oct. 2021

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Comment from Hotel Management

23 Oct. 2021 by julie

Good afternoon Scarlette, What a pleasure it was to welcome you to our hotel. We are all pleased that during these uncertain times we have been able to give you a positive experience and thank you for supporting us. See you soon. Julie Jansen Front Office Duty Manager

5 out of 5
The renovated rooms are excellent, staff are very friendly and helpful.

Posted by on 9 May 2021

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Comment from Hotel Management

12 May 2021 by Julie

A very good morning to you, We are ever so grateful for you leaving this review, our hard work has payed off and glad we could share our hotel with you. Hope you think of us the next time you your heading to the Hawkesbury. Until then, take care. Julie Jansen Front Office Duty Manager

5 out of 5
A great place to stay. The rural setting was a bonus!

Posted by on 6 May 2021

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Comment from Hotel Management

8 May 2021 by julie

Good Evening, It was a pleasurer to have welcomed you to our hotel and we are glad your stay went so well. we really appreciate that you left this review and hope to see you back soon. Julie Jansen Front Office Duty Manager

5 out of 5
No further comment needed suited my requirements

Posted by on 4 May 2021

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Comment from Hotel Management

6 May 2021 by Julie

A very good morning to you, Thank you so much for choosing us as your choice of hotels while in the Hawkesbury and we are ever so grateful for the 5 out of 5. We look forward to welcoming you back sometime soon, i hope you think of us again. Take care. Julie Jansen Front Office Duty Manager

3 out of 5
Didn't appreciate paying $370for a night at a 'work in progress'.

Posted by on 12 Apr. 2021

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Comment from Hotel Management

14 Apr. 2021 by Julie

Good afternoon, We can not thank you enough for choosing our hotel and taking the time to leave this feedback. I hear your disappointment and understand that the refurbishment impacted your stay so negatively, please know that we have tried to minimize the impact of the works, though this is a job that was needed and will bring our hotel in the 21st century and inline with hotel standards today. I do hope you decide to give us another go once the refurb is complete, we would like to have you back. Julie Jansen Front Office Duty Manager

5 out of 5

Posted by on 6 Apr. 2021

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Comment from Hotel Management

16 Apr. 2021 by julie

A very good evening to you, Thank you so much for the 5 out of 5 we really appreciate it. I hope to see you back soon. Julie Jansen front office Duty Manager

4 out of 5
Seriously with all the travelling I have done we were both amazed at how sensational and friendly the service was and very genuine, A shout out for Julie and the staff on the front desk and breakfast Crew.

Posted by on 8 Feb. 2021

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Comment from Hotel Management

10 Feb. 2021 by Julie

Good evening to you both, It is such a good feeling to see reviews like your one come through. We really appreciate it. Our staff will be thrilled, I am super excited to see my name mentioned. Its a great pat on the back for us all. Our doors and arms will always be opened to you. until then ,take care and stay safe. Julie Jansen Front Office Duty Manager

4 out of 5
Loved it, very family orientated but also can be a getaway from the kids lol Staff was amazing esp Alex, she was ON POINT LOL

Posted by , from Nz on 1 Feb. 2021

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Comment from Hotel Management

2 Feb. 2021 by julie

Good morning Cecil, Thank you so much for leaving this review, we really appreciate it. Alex will be so excited to see her name mentioned, best pat on the back a guest could give. We all hope to see you back soon, until then take care. Julie Jansen Front Office Duty Manager

About the Crowne Plaza Hawkesbury Valley, an IHG Hotel

Location 61 Hawkesbury Valley Way, Windsor, NSW 2756

Property Features

Crowne Plaza Hawkesbury Valley, an IHG Hotel offers its guests a full-service spa, outdoor tennis courts, and an indoor pool. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Business amenities include a business center and a meeting room. Event space at this hotel measures 3270 square feet (304 square meters) and includes a conference center. A health club, a sauna, and spa services are also featured at the family-friendly Crowne Plaza Hawkesbury Valley, an IHG Hotel. Free self parking is available. This 4-star Sydney hotel is smoke free.

  • 105 guestrooms or units
  • 2 levels
  • 2 dining venues
  • 3270 sq ft of conference space
  • 304 sq m of conference space
  • Deli
  • Childcare (surcharge)
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Windsor Station (0.8 km / 0.5 mi)
  • Parking: Free self parking

Room Amenities

Crowne Plaza Hawkesbury Valley, an IHG Hotel offers 105 accommodations with safes and complimentary newspapers. Beds feature premium bedding. Refrigerators and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. 45-inch LCD televisions come with digital channels. Housekeeping is provided daily.

  • In-room dining (24 hours)
  • LCD television
  • Digital channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.

Harvest Restaurant - This fine-dining restaurant serves dinner only. Reservations are required.

Gazebo Restaurant - This buffet restaurant serves breakfast only.

24-hour room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 8
  • Couples treatment rooms
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Spa tub in spa
  • Massages
  • Minimum age to access spa is 16

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 65.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place and guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: AUD 29 for adults and AUD 13.5 for children (approximately)
  • Rollaway bed fee: AUD 65.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hawkesbury Resort
  • Hawkesbury Valley Sebel
  • Sebel Hawkesbury
  • Sebel Hawkesbury Resort
  • Sebel Hawkesbury Valley
  • Sebel Hawkesbury Valley Windsor
  • Sebel Resort
  • Sebel Resort Hawkesbury
  • Sebel Resort Hawkesbury Valley
  • Sebel Resort Hawkesbury Valley Windsor
  • Sebel Hawkesbury Resort Windsor
  • Sebel Hawkesbury Windsor
  • Crowne Plaza Hawkesbury Valley Hotel Windsor
  • Crowne Plaza Hawkesbury Valley Hotel
  • Crowne Plaza Hawkesbury Valley Windsor
  • Crowne Plaza Hawkesbury Valley
  • Crowne Plaza Hawkesbury Valley, an IHG Hotel Hotel
  • Crowne Plaza Hawkesbury Valley, an IHG Hotel Windsor
  • Crowne Plaza Hawkesbury Valley, an IHG Hotel Hotel Windsor

You should know

  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.