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Norfolk Hotel

2.5-star property
47 South Terrace, Fremantle, WA 1800 796 370
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4.2 out of 5
Very good!
See all 160 wotif Reviews

"Remarkably quiet rooms given how busy it was Dow stairs and with music playing. Great location, walking distance to all the places in Fremantle. Good ... " More

By a verified traveller on Mon 09 May 2022

Points Of Interest

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Hotel Description

Norfolk Hotel places you steps from Fremantle Markets and within a 10-minute stroll of Fremantle Prison. Highlights at this hotel include a restaurant, free self parking, and a bar/lounge.

Free WiFi, flat-screen TVs, and coffee/tea makers are featured in all 9 rooms. Premium bedding and free toiletries are nice touches to enhance your stay. Additionally, refrigerators, ceiling fans, and irons/ironing boards are available.

The restaurant, Norfolk Hotel, is open for lunch and dinner. The Odd Fellow is the hotel's own bar. Added amenities include free WiFi in public areas and free newspapers in the lobby. There's also the convenience of limited parking.

Sights within a 15-minute walk of this Fremantle hotel include Round House and Fremantle Fishing Boat Harbour.

Standard Queen Room (Shared Bathroom)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$100* Per night/room 6 Jun. - 7 Jun.

Queen Ensuite Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Twin Room (Shared Bathroom)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Single Room (Shared Bathroom)

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Norfolk Hotel ratings based on 160 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Norfolk Hotel

Everyone (97) Couples (44) Family (6)
5 out of 5
Remarkably quiet rooms given how busy it was Dow stairs and with music playing. Great location, walking distance to all the places in Fremantle. Good options to access the rooms inside and outside of downstairs business hours.

Posted by on 9 May 2022

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Comment from Hotel Management

16 May 2022 by Drew

Hi Tania Thank you for choosing the Norfolk for your Fremantle stay. We hope to see you again if you are back in town. Cheers Drew

5 out of 5
Heritage look with a modern clean vibe. Awesome location. Great staff & service. Yummy food, delicious drinks. Good check out time. Only downside for me was staircase being narrow, steep & taunting to climb. But loved our stay & would definitely recommend.

Posted by on 5 May 2022

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Comment from Hotel Management

6 May 2022 by Drew

Those stairs taunt my knees all the time too Kellie. Very glad you had a comfortable stay with us. Cheers Drew

4 out of 5
Good value for money. Very friendly staff. Upon arrival we have received voucher for free drink as well. The only thing that was lacking was no breakfast included.

Posted by on 28 Apr. 2022

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Comment from Hotel Management

30 Apr. 2022 by Drew

Hi Dorota Sorry we can't help with breakfast, glad you enjoyed the rest of your stay. Cheers Drew

5 out of 5
The staff were friendly and responsive. The property was very clean. Fremantle's restaurants and places of interests are a short walk away. I entertained friends for an evening meal and all of them had only positive comments about their meals. Some people may be annoyed that the bathrooms are separate, but they were close and the historic nature of the building would prevent en suites from being built.

Posted by on 17 Apr. 2022

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Comment from Hotel Management

18 Apr. 2022 by Drew

Hi George Thank you for choosing the Norfolk for your Fremantle stay. We hope to see you again. Cheers Drew

5 out of 5
This property rooms are upstairs an very private an quiet.. clean an comfortable.. very reasonable prices.. an with no deposit only $20 key deposit was very easy to afford.. With TV .. Fridge Fan in room was everything I needed. ThankU Norfolk an Staff 🙏

Posted by on 28 Mar. 2022

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Comment from Hotel Management

29 Mar. 2022 by Drew

Thank You Carole Lovely to have you stay at the Norfolk while you are in Fremantle. We hope to see you back. Cheers Drew

4 out of 5
Nice and clean and staff were friendly and helpful

Posted by on 19 Mar. 2022

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Comment from Hotel Management

23 Mar. 2022 by Drew

Hi Jennifer Thank you for choosing the Norfolk for your Fremantle stay. We hope to see you again. Cheers Drew

4 out of 5
The Norfolk is a charming hotel close to the entertainment areas. The service was very good. I will stay again at the Norfolk.

Posted by on 24 Feb. 2022

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Comment from Hotel Management

24 Feb. 2022 by Drew

Thanks Warren We look forward to seeing you again. Cheers Drew

1 out of 5
No aircon in the room. And could even open the window as it was screwed shut. Room temp was ridiculously hot. Lucky to get one hour sleep. Blocked toilet all the time also. Had to leave a day early and get another hotel just to sleep

Posted by on 20 Feb. 2022

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Comment from Hotel Management

22 Feb. 2022 by Drew

Hi Tyrone I am very sorry that you were so uncomfortable during your stay at the Norfolk. Unfortunately none of my management were made aware of any of your issues, so there was no opportunity to resolve them. Feel free to contact me at the hotel direct if you would like to discuss. Regards Drew

5 out of 5
The staff were the highlight of my stay. No matter their role, or position, every one of them went out of their way to ensure I was taken care of. I have rarely experienced a higher quality of customer service from anyone. I cannot praise them highly enough.

Posted by on 13 Feb. 2022

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Comment from Hotel Management

14 Feb. 2022 by Drew

Hi Julie My manager mentioned some nice feedback from an accommodation guest on Sunday morning in his daily report. You made his day. Thank you for taking the time. Cheers Drew

4 out of 5

Posted by on 2 Feb. 2022

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About the Norfolk Hotel

Location 47 South Terrace, Fremantle, WA 6160

Renovations + Closures

The following facilities are closed on Monday, Tuesday, and Wednesday:

  • Bar/lounge

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Limited free parking is available on a first-come, first-served basis. This Perth hotel is smoke free.

  • 9 guestrooms or units
  • Front desk (limited hours)
  • Newspapers in lobby (free)
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Train station: Fremantle Station (0.7 km / 0.5 mi)
  • Parking: Free self parking

Room Amenities

Norfolk Hotel offers 9 accommodations with coffee/tea makers and irons/ironing boards. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include showers and complimentary toiletries. This Perth hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

  • Flat-screen television
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Ceiling fan

Food & Drink

Norfolk Hotel - This restaurant serves lunch and dinner.

The Odd Fellow - Onsite bar. Open select days.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 10 PM

Special check-in instructions:

The front desk is open daily from 8:00 AM - 10:00 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8:00 AM - 10:00 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place and guests are provided with hand sanitizer.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 20.0 per stay

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Norfolk Hotel Fremantle
  • Norfolk Fremantle
  • Norfolk Hotel Hotel
  • Norfolk Hotel Fremantle
  • Norfolk Hotel Hotel Fremantle
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Frequently Asked Questions

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.