A luxury stay in the heart of Perth awaits you at Dolphin Quay Apartments. Within steps you'll find Family Bathing Area and Mandurah Performing Arts Center.
You can enjoy a flat-screen TV with a DVD player, and each apartment features a washer/dryer, free WiFi, and a balcony. In-room dining is easy with a kitchenette that comes equipped with a refrigerator, a microwave, and a stovetop. A living room, a coffee/tea maker, and a hair dryer are also available. Weekly housekeeping is available.
This beach apartment building offers free WiFi in public areas, luggage storage, and an elevator. Plus you'll find laundry facilities and a vending machine. There's also the convenience of free self parking.
Dolphin Quay Apartments ratings based on 562 Verified Reviews
Review Summary
4.5
out of 5
4.5 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.0 out of 5.0
Room comfort4.5 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for Dolphin Quay Apartments
Everyone (208)Couples (206)Family (143)
5 out of 5
Access to dining areas clean unit as well
Posted by Robert on 29 Jul. 2022
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4 out of 5
The apartment is great for location, view and nearby shopping and restaurants. Be warned, the single beds are very narrow!
Posted by Lisa on 27 Jul. 2022
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4 out of 5
We left our key in the room so couldn’t get in and within 30 mins the lady taking our call organised for someone to come and open our door (the reception closed at 4pm so we had to phone for help as it was 4.30pm).
Posted by Carl on 14 Apr. 2022
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Comment from Hotel Management
22 Jul. 2022
by Stella
Thank you Carl for taking the time to write a review. We hope to welcome you back again soon.
5 out of 5
Great location
Posted by Peter on 10 Apr. 2022
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Comment from Hotel Management
21 Jul. 2022
by Emma
Thank you for taking the time to write a review, we are pleased you enjoyed your stay and we hope we can welcome you back again soon.
3 out of 5
Room, amenities, location was excellent. Coomunication definitely not one of their forte and emergency measures is not in place. During check out, the power failure causing the basement door not being able to be opened. No one at reception to assist promptly and we had to call their number and listen to their automated message, to obtain emergency number that is not provided immediately for prompt assistance. Icalled them 7.50am and inquire them when will the service guy will arrive at the property, they can only say that he will be there immediately. I persistently asking how far away is he, they kept only saying soon. Until I raise my tone and describing that I need to leave urgently, then they said generally he should arrive within 20 mins. At 8.30am, the "owner" i think arrived without knowing what he needs to do. Luckily he had a full set of keys to open the garage door manually, one of the guest unlocked it for him as he seemed lost on what to do himself. Problem solved within one hour, but it was a very unpleasant ending to our staycation trip.
Posted by Andrew on 27 Mar. 2022
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Comment from Hotel Management
22 Jul. 2022
by DQA
Dear Andrew
Thank you for letting us know of the issues incurred during your stay. I will be sure to pass your comments onto management. We take pride in our high levels of customer service and we apologise we fell short on this occasion. We hope to welcome you back again.
4 out of 5
Posted by Jaymie on 27 Feb. 2022
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Comment from Hotel Management
22 Jul. 2022
by DQA
Thank you for taking the time to write a review Jaymie. We hope we can welcome you back in the near future.
4 out of 5
good
Posted by Robert on 21 Feb. 2022
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Comment from Hotel Management
27 Feb. 2022
by Rebekah
Thank you for taking the time to write a review Robert. We hope we can welcome you back again soon.
Kind regards
Guest Services
4 out of 5
Posted by Vanessa on 28 Jan. 2022
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Comment from Hotel Management
22 Jul. 2022
by DQA
Thank you Vanessa for taking the time to review us. We hope to welcome you back again soon.
2 out of 5
No house keeping. No replenishment of tea / coffee
Posted by FABIAN on 20 Jan. 2022
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Comment from Hotel Management
27 Feb. 2022
by Rebekah
Dear Fabian
I'm sorry to hear your stay didn't live upto your expectations. We are looking into the issues raised, and we hope you can return and enjoy the high level of service we pride ourselves on.
Kind regards
Guest Services
5 out of 5
Posted by Alicia on 20 Jan. 2022
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Comment from Hotel Management
22 Jul. 2022
by Stella
Dear Alicia
Thank you for your amazing review. We are glad you enjoyed you stay and we look forward to welcoming you back again soon.
Kind regards
Guest Services
As a guest of Dolphin Quay Apartments, you'll find a vending machine, laundry facilities, and an elevator. Public spaces have free WiFi. Self parking is free. This 4.5-star Perth apartment is smoke free.
56 guestrooms or units
3 levels
Self-service laundry
Storage area for luggage
Elevator
No smoking on site
Family Friendly Amenities
Number of living rooms
Free WiFi
Kitchenette
Laundry facilities
Washer/dryer
Refrigerator
Microwave
DVD player
Internet
Available in all rooms:
Free WiFi
, High-speed internet access
Available in some public areas:
Free WiFi
Parking
Free self parking
, Free parking nearby
Transport
Train station: Mandurah Station (3.4 km / 2.1 mi)
Parking: Free self parking
Room Amenities
Dolphin Quay Apartments offers 56 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to balconies. Accommodations offer separate living rooms. Accommodations at this 4.5-star apartment have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided weekly.
In-room kitchenette
Washer and dryer
Private balcony
Living room
Flat-screen television
DVD player
Refrigerator
Microwave
Stove
Dishwasher
Coffee maker
Kitchenware
Shower
Housekeeping (weekly)
Hair dryer
Toiletries (free)
Iron and ironing board
Air conditioning
Ensuite bathroom
Wardrobe or closet
Hotel Policies
Check-in
Check-in time starts at 2 PM
Minimum check-in age is: 18
Check-in time ends at 4:00 PM
Special check-in instructions:
The front desk is open during the following times:
Monday - Friday: 9:00 AM - 4:00 PM
Saturday - Sunday: 9:30 AM - 4:00 PM
Prior to arrival, guests must complete online registration with the property via a secure link. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.
This property's front desk is open during the following times:
Monday - Friday: 9:00 AM - 4:00 PM
Saturday - Sunday: 9:30 AM - 4:00 PM
Prior to arrival, guests must complete online registration with the property via a secure link. Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.
Check-out
Check-out by 10 AM
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for AUD 25.0 per night.
Pet Policy
No pets allowed
Policies
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and JCB International. Cash is not accepted.
For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless check-in and contactless check-out are available.
Parking height restrictions apply
Guests will receive an email with special check-in instructions
Debit cards not accepted
Staffed front desk
Smoke detector
LGBTQIA friendly
Property uses a professional cleaning service
Property is cleaned with disinfectant
Contactless check-in is available
Property confirms they are implementing enhanced cleaning measures
No gap period between guests' stays
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property does not follow sanitisation practices of any association
Guests must register online prior to arrival
Fees
Guests will be asked to pay the following charges at the property:
Deposit: AUD 200 per stay
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Rollaway bed fee: AUD 25.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Crest Mandurah
Crest Quality Suites Mandurah
Mandurah Crest
Mandurah Quality Suites
Mandurah Quality Suites Crest
Quality Suites Crest
Quality Suites Crest Aparthotel
Quality Suites Crest Aparthotel Mandurah
Quality Suites Mandurah
Quality Suites Crest Mandurah Apartment
Quality Suites Crest Apartment
Dolphin Quay Apartments Apartment Mandurah
Dolphin Quay Apartments Apartment
Dolphin Quay Apartments Mandurah
Dolphin Quay Apartments
Dolphin Quay Apartments Mandurah
Dolphin Quay Apartments Apartment
Dolphin Quay Apartments Apartment Mandurah
You should know
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
National Rating
This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.
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Frequently Asked Questions
Dolphin Quay Apartments offers free cancellation on select room rates. Check out the cancellation policy for more info.
Dolphin Quay Apartments uses enhanced cleaning measures, and offers contactless check-in. A professional cleaning service is used.
Yep, Dolphin Quay Apartments has a free self car park.
Yep, Dolphin Quay Apartments is a short 19-minute walk from Silver Sands Beach.
No, Dolphin Quay Apartments does not offer an airport shuttle service.
Check-in begins at 2 PM. Check-out time is 10 AM.
No, pets are not allowed.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
