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4.6 out of 5

"Late check out was awesome The parking was a wee bit confusing for someone who was rushed like I was " More

By a verified traveller on Thu 23 Jul 2020

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Hotel Description

Holiday Inn Perth City Centre places you in the center of Perth, within just a 15-minute stroll of popular places like Elizabeth Quay and Hay Street Mall. Highlights at this hotel include a restaurant, a bar/lounge, and a 24-hour business center.

All 186 rooms feature LCD TVs with cable channels, and you can enjoy free WiFi, iPod docks, and coffee/tea makers. Refrigerators and round-the-clock room service make in-room dining convenient. Pillow menus invite a comfortable night's sleep, and you'll find nice touches like bathrobes and free toiletries. Additionally, safes, hair dryers, and phones are available.

The restaurant, Ivy & Jack, serves local and international cuisine and is open for breakfast, brunch, lunch, and dinner. Added amenities include free WiFi in public areas, a fitness center, and a coffee shop/café. Each morning cooked-to-order breakfast is served between 7:30 AM and 11:00 AM.

Within a 15-minute walk of this 4-star Perth Central Business District hotel, attractions include RAC Arena and Perth Convention Exhibition Centre (PCEC).

Superior Room, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Holiday Inn Perth City Centre ratings based on 361 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Perth City Centre

Everyone (195) Couples (99) Business (1) Family (63) Other (1)
4 out of 5

Posted by on 16 Aug. 2020

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Comment from Hotel Management

17 Aug. 2020 by Reservations Team

Thank you for your feedback!

4 out of 5
Late check out was awesome The parking was a wee bit confusing for someone who was rushed like I was

Posted by , from Bunbury on 23 Jul. 2020

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Comment from Hotel Management

28 Jul. 2020 by Res Team

Thanks for staying with us. We appreciate your feedback!

4 out of 5
Location and overall service was excellent. Room servicing was a bit slow

Posted by on 23 Feb. 2020

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Comment from Hotel Management

25 Feb. 2020 by Kind regards, Reservations Team

Greetings, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. We hope to see you again next time.

4 out of 5
Great location, clean and good-sized room, hotel staff always polite and willing to assist - will definitely stay here again. The big let down is Ivy & Jack's restaurant. Breakfast was okay, although poached eggs were not properly cooked. Evening was a disaster. Shown to a table and told to order at the bar, then waitress walked off and we had to call her back to ask for menus. Waited our turn at the bar. Barman looked right at me, then asked my husband for his order! Food to an age, then husband's chips were freezing cold. In the meantime, he went to look for water but water station was empty, so asked and was told "it's at the bar", then staff member walked off. When our food eventually came out, waiter walked right past our table and proceeded to take our food on a tour of the restaurant! I had a salad which, again, had poached eggs that were not properly cooked. Second time we have eaten at this restaurant in the evening and first time (2018) was just as bad. Wouldn't recommend it.

Posted by on 17 Feb. 2020

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Comment from Hotel Management

25 Feb. 2020 by Regards, Reservations

Greetings, Thank you for bringing this to our attention. We apologise for the experience you had with our restaurant, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you had an overall good stay and hope to see you again next time so we can show you our true level of service.

5 out of 5

Posted by on 31 Jan. 2020

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Comment from Hotel Management

4 Feb. 2020 by Kind regards, Reservations Team

Greetings, Thank you for rating your recent stay with us. We hope you had a great stay and hope to see you next time.

5 out of 5
It was great with the kids, they stay and eat free. In the city centre, easy walking around the city as well as access to buses to get further out.

Posted by on 5 Jan. 2020

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Comment from Hotel Management

6 Jan. 2020 by Regards, Reservations Team

Greetings! We thank you for taking the time in writing us a feedback about your recent stay. We're glad you found our kids stay and eat free program as well as our location handy during your trip in Perth CBD. We hope to see you and your family again in the future.

4 out of 5
Excellent location. Friendly staff. Efficient and friendly reception

Posted by on 16 Dec. 2019

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Comment from Hotel Management

17 Dec. 2019 by Kind regards, Reservations

Greetings, Thank you very much for your awesome feedback. We're glad you found our central location useful and our staff friendly. We hope to see you next time you're in Perth.

4 out of 5
very central and convenient location. helpful staff and nice room

Posted by on 24 Nov. 2019

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Comment from Hotel Management

25 Nov. 2019 by Reservations

Thanks for staying with us. We appreciate your feedback!

5 out of 5
Very helpful and friendly staff, excellent location within the CBD.

Posted by on 9 Oct. 2019

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Comment from Hotel Management

14 Oct. 2019 by Reservations Team

Thank you so much for your feedback. We're glad you had an enjoyable stay and found our central location useful.

5 out of 5
The holiday inn was everything you would expect in a 5 star accommodation. Could not fault a thing and the room service was great. Will definitely stay here again. I wont bother looking at other places to stay. This one has it all.

Posted by on 3 Oct. 2019

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Comment from Hotel Management

14 Oct. 2019 by Reservations Team

Thank you so much for your great feedback. I will certainly pass this on to our team and we hope to see you in the near future.

About the Holiday Inn Perth City Centre

Location 778 Hay Street, Perth, WA 6000

Property Features

There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business center on site. WiFi is free in public spaces. A fitness center, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Holiday Inn Perth City Centre. A complete renovation of Holiday Inn Perth City Centre was completed in March 2016. This 4-star Perth hotel is smoke free.

  • 186 guestrooms or units
  • 7 levels
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Perth, WA Airport (PER) (15.9 km / 9.9 mi)
  • Train station: Perth Underground Station (0.6 km / 0.4 mi)

Room Amenities

Holiday Inn Perth City Centre offers 186 accommodations with iPod docking stations and safes. A pillow menu is available. LCD televisions come with cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • IPod dock
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Pillow options
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:30 AM to 11:00 AM.

Ivy & Jack - This restaurant specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 55.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards and debit cards. Cash is not accepted.

For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. The property affirms that it follows sanitization practices of Clean Promise (IHG) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay for free – 2
  • Debit cards
  • UnionPay
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 50 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: AUD 32 per person (approximately)
  • Nearby parking fee: AUD 24 per day
  • Rollaway bed fee: AUD 55.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Hotel Perth City Centre
  • Holiday Inn Perth City Centre
  • Holiday Inn Perth City Centre Hotel Perth
  • Perth Holiday Inn
  • Holiday Inn Perth City Centre Hotel
  • Perth City Centre Perth
  • Holiday Inn Perth City Centre Hotel
  • Holiday Inn Perth City Centre Perth
  • Holiday Inn Perth City Centre Hotel Perth

You should know

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.