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4.4 out of 5

"Great location, lovely room, friendly staff " More

By a verified traveller on Mon 11 Oct 2021

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Hotel Description

A luxury stay in Perth awaits you at The Sebel Mandurah. Within steps you'll find Mandurah Performing Arts Center and Family Bathing Area within a 10-minute stroll. Highlights at this hotel include an outdoor swimming pool and in-room free wired Internet.

All 84 rooms feature LCD TVs with digital channels, and you can enjoy coffee/tea makers, free newspapers, and safes. Hair dryers, phones, and irons/ironing boards are also available.

Enjoy the gym and pool loungers. 1937 square feet (180 square meters) of event facilities include a conference center, and other business amenities include a business center. Additionally, you'll find free WiFi in public areas and a coffee shop/café. There's also the convenience of free parking nearby.

Places within a 30-minute walk of this 4-star Mandurah hotel include Silver Sands Beach and Mandurah Community Museum.

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$200* Per night/room 7 Nov. - 8 Nov.

Room, 1 Double Bed (Bath Bliss)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

The Sebel Mandurah ratings based on 493 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Sebel Mandurah

Everyone (267) Couples (185) Family (36)
5 out of 5
Great location, lovely room, friendly staff

Posted by on 11 Oct. 2021

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Comment from Hotel Management

12 Oct. 2021 by Alicia

Good morning Allan, thank you for your lovely feedback, it is appreciated. We are so glad you enjoyed your stay. We look forward to welcoming you back in the future. Warm Regards, Sebel Team

3 out of 5
Great location, reasonably priced, rooms very sparce due to covid safe guarding. Room had some superficial disrepair i.e. cracks in wall. Bathroom vanity had discolourati

Posted by on 5 Oct. 2021

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Comment from Hotel Management

7 Oct. 2021 by Alicia

Good afternoon Natalie, thank you for your feedback, it is appreciated. We hope you enjoyed your stay with us. Once again, thank you for taking the time to share your experience. Warm Regards, Sebel Team

3 out of 5
No car parking was disappointing. Had to use a public car park that was often full making us look along the street. Glasses in room not washed or replaced everyday.

Posted by on 4 Oct. 2021

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Comment from Hotel Management

4 Oct. 2021 by alicia

Good afternoon Lynton, thank you for your feedback, it is appreciated. Sincere apologies for the issues you experienced. We hope to welcome you back in the future. Warm Regards, Sebel Team

5 out of 5
We love staying at the Sebel, the rooms are lovely, the staff are friendly and professional and it’s so close to great restaurants and cafes!! We’ll definitely be back again to stay!!

Posted by on 19 Sep. 2021

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Comment from Hotel Management

21 Sep. 2021 by Alicia

Good afternoon Siobhan, thank you so much for your lovely feedback, it is appreciated. We are delighted you enjoyed your stay and were well looked after. We look forward to welcoming you back in the future. Warm Regards, Sebel Team

3 out of 5
I liked the water view and the staff were friendly. I did not like the outdated decor and the coffee ring stains on the coffee table was quite bad and the outdoor setting was old and just nothing extra a blank canvas quite disappointing for the high cost of the room

Posted by on 18 Aug. 2021

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Comment from Hotel Management

22 Aug. 2021 by Alicia

Good afternoon, thank you for your feedback, it is appreciated. Sincere apologies that you found the room disappointing. Thank you again for sharing your experience. We hope to welcome you back in the future. Warm Regards, Sebel Management

4 out of 5
Nice spot in Mandurah for a weekend away

Posted by on 8 Aug. 2021

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Comment from Hotel Management

9 Aug. 2021 by Marta

Hi there, We are delighted that you had such a great getaway in Mandurah. Kind Regards - The Sebel Mandurah

4 out of 5

Posted by on 21 Jul. 2021

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5 out of 5
The staff were so welcoming, helpful and friendly with the property exceptionally clean and fresh . The location was fantastic for our visit to Mandurah.

Posted by on 18 Jul. 2021

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Comment from Hotel Management

18 Jul. 2021 by Alicia

Thank you so much for your lovely feedback. It is much appreciated. We are delighted you enjoyed your stay. Warm Regards, Alicia

3 out of 5
Hotel was average no breakfast and no designated car bay. Reception was great and helpful. Cleaners only made bed up didn’t change bed sheets nor vacuum or dusted lucky we only stayed 3 nights otherwise couldn’t handle the uncleanliness. Wouldn’t rate this hotel highly!!

Posted by on 14 Jul. 2021

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Comment from Hotel Management

18 Jul. 2021 by Kristy

Good Morning, Thank you for taking the time to tell us about your experience at the The Sebel Mandurah. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At The Sebel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kristy Coates Assistant Manager

3 out of 5
The views

Posted by on 14 Jun. 2021

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Comment from Hotel Management

15 Jun. 2021 by Marta

Hi there, Thank you for your feedback, Kind Regards

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

The Sebel Mandurah offers its guests an outdoor pool and a fitness center. There's a coffee shop/café on site. There's an onsite business center. Public spaces have free WiFi. Event space at this hotel measures 1937 square feet (180 square meters) and includes a conference center. A terrace, tour/ticket assistance, and barbecue grills are also featured at the luxury The Sebel Mandurah. This 4-star Perth hotel is smoke free.

  • 1 building
  • 84 guestrooms or units
  • 4 levels
  • 1937 sq ft of conference space
  • 180 sq m of conference space
  • Built in 2009
  • Coffee shop
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Babysitting or childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free wired Internet

Available in some public areas: Free WiFi

Parking

Free parking nearby

Transport

  • Train station: Mandurah Station (3.1 km / 2 mi)

Room Amenities

The Sebel Mandurah offers 84 accommodations with safes and complimentary newspapers. 32-inch LCD televisions come with digital channels. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • LCD television
  • Digital channels
  • Coffee maker
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

On Point Coffee Bar - Onsite coffee shop.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 50.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, and Eurocard. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • One child stays free
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities on site
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge of 1.3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mandurah Sebel
  • Sebel Hotel Mandurah
  • Sebel Mandurah
  • The Sebel Mandurah Hotel Mandurah
  • Sebel Mandurah Hotel
  • The Sebel Mandurah Hotel
  • The Sebel Mandurah Mandurah
  • The Sebel Mandurah Hotel Mandurah

You should know

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

  • UNESCO Sustainable Tourism Pledge
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.