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Novotel Perth Murray Street

3.5-star property
388 Murray Street, Perth, WA 1800 796 370
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4.3 out of 5
Very good!
See all 14 wotif Reviews

"Everything about the hotel was fantastic such as the beautiful lobby, reception staff and cleanliness. The one let down was the breakfast, we have sta ... " More

By a verified traveller on Mon 14 Nov 2022

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Hotel Description

Novotel Perth Murray Street places you in the center of Perth, steps from His Majesty's Theatre and within a short 5-minute stroll of St George's Terrace. Highlights at this hotel include a restaurant, an outdoor swimming pool, and a bar/lounge.

The restaurant, Miss Mi, serves international cuisine and is open for breakfast, lunch, and dinner. Enjoy the gym and sauna. Added amenities include free WiFi in public areas, concierge services, and a 24-hour front desk. On weekday mornings buffet breakfast is served between 6:00 AM and 10:30 AM. There's also the convenience of valet parking.

With a stay at this 3.5-star Perth Central Business District hotel, you'll be 13 km (8.1 mi) from Scarborough Beach.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$209* Per night/room 4 Dec. - 5 Dec.

Standard Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Superior Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Executive Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Novotel Perth Murray Street ratings based on 14 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Novotel Perth Murray Street

Everyone (6) Couples (2) Family (4)
1 out of 5
No one answered the room phone.i was expended to do everything via a smart phone.scan this code.scan that.mirror your phone if you want to watch TV. I would feel sorry for any senior who got stuck there who did enjoys reading a menu in their hands to order a meal.It would of been cheaper to fly over seas than spend a night in this tiny pigeon whole.Bar next to pool was never open

Posted by on 24 Nov. 2022

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4 out of 5
Everything about the hotel was fantastic such as the beautiful lobby, reception staff and cleanliness. The one let down was the breakfast, we have stayed in Novatel in the past and have always experienced great breakfast. This was not worth the extra $50 per night.

Posted by on 14 Nov. 2022

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5 out of 5
Excellent breakfast buffet and room service food. Clean, modern room.

Posted by on 10 Nov. 2022

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Comment from Hotel Management

21 Nov. 2022 by Hotel Manager

Dear Kisita,Thank you for taking the time to tell us about your experience at Novotel Perth Murray Street. I am glad to hear that you enjoyed our hospitality, enhanced by our delicious breakfast.We look forward to welcoming you back soon.Kind Regards,Vinay MandavaHotel Manager

5 out of 5
Excellent experience

Posted by on 10 Oct. 2022

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Comment from Hotel Management

18 Oct. 2022 by Hotel Manager

Dear Francesca,Thank you for the great review ! We are glad that you enjoyed your stay and hope to see you again very soon.Kind Regards,Vinay MandavaHotel Manager

2 out of 5
Dirty bed sheets Glasses an room service trays all up the halls for days

Posted by on 6 Oct. 2022

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Comment from Hotel Management

11 Oct. 2022 by Hotel Manager

Dear Nathan, Thank you for taking the time to tell us about your experience at Novotel Perth Murray street. I am sorry that your experience did not meet your or our expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrences. And we hope that you will allow us to serve you better in the near future. Kind Regards, Vinay MandavaHotel Manager

5 out of 5
Was ckean, staff were extremely friendly, great location

Posted by on 2 Oct. 2022

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5 out of 5
Very close to the RAC arena for concerts etc

Posted by on 1 Oct. 2022

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5 out of 5
Love the location!

Posted by on 10 Sep. 2022

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Comment from Hotel Management

29 Sep. 2022 by Hotel Manager

Dear Andrr,Thanks for leaving us the perfect score for your recent stay with us at the Novotel Perth Murray Street. We hope we can welcome you again very soon.Kind Regards,Vinay MandavaHotel Manager

5 out of 5

Posted by on 16 Mar. 2020

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Comment from Hotel Management

19 Mar. 2020 by Donohoe L

Thanks for leaving us the perfect score for your recent stay with us at the Novotel Perth Murray Street. We hope we can welcome you again very soon. Kind Regards,

4 out of 5

Posted by on 11 Mar. 2020

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Comment from Hotel Management

12 Mar. 2020 by Donohoe L

Thanks for leaving us a great score in regards to your recent stay with us at the Novotel Perth Murray Street and we hope to welcome you again.

About the Novotel Perth Murray Street

Location 388 Murray Street, Perth, WA 6000

Property Features

Novotel Perth Murray Street offers its guests an outdoor pool, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The business-friendly Novotel Perth Murray Street also features tour/ticket assistance, concierge services, and dry cleaning/laundry services. Parking is available for a fee. This 3.5-star Perth hotel is smoke free.

  • 1 building
  • 431 guestrooms or units
  • 26 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: Perth Underground Station (0.5 km / 0.3 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Novotel Perth Murray Street offers 431 air-conditioned accommodations with minibars and safes. 48-inch flat-screen televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • Minibar
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM and 10:30 AM.

Miss Mi - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

  • No cots (infant beds) available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Guests will receive an email with special check-in instructions
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 38 per person (approximately)
  • Covered valet parking fee: AUD 50 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Novotel Perth Murray Perth
  • Novotel Perth Murray Street Hotel
  • Novotel Perth Murray Street Perth
  • Novotel Perth Murray Street Hotel Perth
  • Novotel Perth Murray Street ( Soft Opening December 2019 )

You should know

  • Pool access available from 7:00 AM to 8:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.