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4.6 out of 5

"Great communication from them which helped speed up the check in time. Friendly check in staff. Great location and will be back to explore more of Roc ... " More

By a verified traveller on Sun 31 Jul 2022

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Hotel Description

A luxury stay in Perth awaits you at Quest Rockingham. You'll find Rockingham Visitor Center a few steps away and Churchill Park within a 10-minute stroll. Highlights at this aparthotel include an outdoor swimming pool, and in-room kitchens and free WiFi.

Each apartment is soundproofed and features a TV with a DVD player, along with free wired Internet, a coffee/tea maker, and a hair dryer. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop.

This aparthotel has free WiFi in public areas, a fitness center, and a business center. Other amenities include a conference center and laundry facilities. There's also the convenience of self parking.

Places within a 15-minute drive of this 4.5-star Rockingham aparthotel include Rockingham Regional Environment Centre and HMAS Stirling.

Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$164* Per night/room 28 Aug. - 29 Aug.

Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Apartment, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 5 Max

Quest Rockingham ratings based on 62 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Quest Rockingham

Everyone (36) Couples (18) Family (7)
5 out of 5
Great communication from them which helped speed up the check in time. Friendly check in staff. Great location and will be back to explore more of Rockingham.

Posted by on 31 Jul. 2022

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2 out of 5
Sightly disappointed with the room, bathroom had mould growing on roof and in tiles in the shower, the office chair had grime and stains on it, the yellow throw blanket that was on the bed had stains on it, the aircon unit was not functioning correctly, i use the same control panel regularly at work, switched it all on and aircon did not opperate, left switched on after i had dropped the temperature and after about a hour the unit kicked into life, but only lasted 5 minutes before it turned off again,

Posted by on 12 Jun. 2022

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Comment from Hotel Management

13 Jun. 2022 by Liam Pratt - General Manager

Hi Jared, thanks for your feedback, I am sorry your stay did not meet your expectations. I will be investigating the cleanliness of your room, that is not acceptable on our behalf and I apologise for this. Regarding the air-con, did you speak with any of our team about this? We have a master panel located at reception where we can often reset and override any issues. Please reach out if we can help with anything further, I hope to see you back again in the future.

5 out of 5
Staff were very friendly and Helpful

Posted by on 14 May 2022

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Comment from Hotel Management

16 May 2022 by Liam

Hi Matthew! Thanks for your review! We hope to see you back again

5 out of 5
Pleasant staff, comfy king size bed

Posted by on 13 May 2022

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Comment from Hotel Management

16 May 2022 by Liam

Hi Angela, thanks for your review! We hope to see you back again!

5 out of 5

Posted by on 8 May 2022

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5 out of 5
Small rooms but enough room, good friendly staff from front desk to cleaners.

Posted by on 25 Apr. 2022

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Comment from Hotel Management

1 May 2022 by Lisa - Front Office Manager

Good evening Robert Thank you for your feedback and kind words. I will be sure to share it with the rest of the team We hope to see you back soon Kind regards

5 out of 5
Good location, friendly staff

Posted by on 20 Feb. 2022

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Comment from Hotel Management

22 Feb. 2022 by Liam

Hi Shiree! Thanks for your feedback, we hope to see you back in the future

5 out of 5
The hotel was very lovely to stay at. Staff were very friendly and helpful. It was so quiet and relaxing.

Posted by on 2 Feb. 2022

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Comment from Hotel Management

3 Feb. 2022 by Liam

Hi Tina! Thanks for your wonderful review, we hope to see you back again.

2 out of 5

Posted by on 27 Jan. 2022

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3 out of 5
To pay for onsite parking was a bit over the top, we have stayed there a few times and NOW you have to pay to park there, the aircons were hopelessly inadequate and we cooked in our room because the aircon couldn't cope so we left one of the #keys# in so as to keep the aircon on during the day, but the cleaners took it out and we came back to a room in hell. We stayed for three nights and obeyed the instructions about the towels etc only to have the cleaners after the second night change everything although we had one more night there, what a waste of time that was. Altogether Quest has lost the magic and needs to work hard to build it back up.

Posted by on 27 Dec. 2021

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Comment from Hotel Management

5 Jan. 2022 by Lisa - Front Office Manager

Good afternoon Peter All feedback is appreciated and I am disappointed to read we were not up to your standard this time around. I have forwarded your comments to housekeeping for them to review their processes in regards to your concerns. If you would like to discuss your concerns more, please feel free to reach out Kind regards

Property Features

Quest Rockingham offers its guests an outdoor pool and a fitness center. WiFi is free in public spaces. You'll find a business center on site. A terrace, barbecue grills, and concierge services are also featured at the luxury Quest Rockingham. For a fee, parking is available.

  • 1 building
  • 96 guestrooms or units
  • 6 levels
  • Built in 2015
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • BBQ grill(s)
  • Elevator

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Kitchen
  • Laundry facilities
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Rockingham Station (4.8 km / 3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Quest Rockingham offers 96 air-conditioned accommodations with DVD players and coffee/tea makers. Accommodations at this 4.5-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is provided daily.

  • In-room kitchen
  • Television
  • Premium channels
  • DVD player
  • Refrigerator
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Iron and ironing board
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 10:00 PM

Special check-in instructions:

The front desk is open daily from 7:00 AM - 11:00 PM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:00 AM - 11:00 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 40.0 per night.
  • Cribs (infant beds) are available for AUD 5.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place. Contactless check-in and contactless check-out are available. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured self parking fee: AUD 5 per day
  • Crib (infant bed) fee: AUD 5.0 per night
  • Rollaway bed fee: AUD 40.0 per night
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quest Rockingham Apartment
  • Quest Rockingham
  • Quest Rockingham Aparthotel
  • Quest Rockingham Rockingham
  • Quest Rockingham Aparthotel Rockingham

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.