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3.7 out of 5

"Cheap and cheerful accommodation close to the city centre . Comfy beds; blackout blinds; great water pressure in the shower; and friendly staff all ma ... " More

By a verified traveller on Sun 24 May 2020

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Hotel Description

At Sanno Marracoonda Perth Airport Hotel, you'll be 7.8 km (4.9 mi) from Optus Stadium and 9.3 km (5.8 mi) from WACA. Highlights at this hotel include a restaurant, an outdoor swimming pool, and free self parking.

All 144 rooms feature free WiFi, TVs, and coffee/tea makers. In-room dining is easy with amenities like refrigerators and room service. Phones, irons/ironing boards, and free toiletries are also available.

The hotel's own bar/lounge is a nice place to enjoy a drink. Additionally, you'll find free WiFi in public areas and laundry facilities. Buffet breakfast is available on weekdays between 6 AM and 10:30 AM and on weekends between 7 AM and 10:30 AM. There's also extended parking, along with the convenience of a free airport shuttle.

Places within a 15-minute drive of this 3-star Redcliffe hotel include Hyde Park and Perth Mint.

Standard Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$100* Per night/room 11 Dec. - 12 Dec.

Deluxe Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Deluxe King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Sanno Marracoonda Perth Airport Hotel ratings based on 354 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Sanno Marracoonda Perth Airport Hotel

Everyone (283) Couples (29) Business (1) Family (27) Other (1)
4 out of 5

Posted by on 14 Jun. 2020

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Comment from Hotel Management

16 Jun. 2020 by LORRAINE

thank you for your review

5 out of 5

Posted by on 10 Jun. 2020

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Comment from Hotel Management

11 Jun. 2020 by LORRAINE

Thnak you

5 out of 5
Cheap and cheerful accommodation close to the city centre . Comfy beds; blackout blinds; great water pressure in the shower; and friendly staff all make for a good stay.

Posted by , from Regional WA on 24 May 2020

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Comment from Hotel Management

26 May 2020 by Lorraine- Front Office Manager

Thank you for your review, we are happy you enjoyed your stay

2 out of 5
Nothing unique, very stuffy. Had someone enter our room at 9:30 im the morning, they apologized and walked out. The staff in the morning were great (young couple), they were very helpful in the situation i was in, (car battery was flat). The elderly couple when i arrived were miserable. We arrived at 1:00 after flying home from the UK in the middle of the whole CoronaVirus nightmare, I arrived with my 5 year old in tow and we were a bit exhausted. When I got towards the door I had my arms full, when I saw the elderly gentleman? walk towards the door I figured he would have opened it for me.......but I was wrong. Walked back past the door again and still just stared at me. I don't expect someone to have to open a door for me but being someone who works in hospitality I would hope

Posted by on 27 Mar. 2020

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Comment from Hotel Management

31 Mar. 2020 by Kristen

Hi Anonymous, Thank you for the feedback. We are very disappointed to hear about your recent experience. This does not reflect our normal standards of service. We will reinforce our expectations of customer service with our staff and share your feedback with them. Please contact us if you would like to discuss this matter in further detail.

3 out of 5
Convenient to airport, early opening restaurant. Tired after long flight and older, could have used some help getting to room. Toaster would have been good.

Posted by on 23 Mar. 2020

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Comment from Hotel Management

31 Mar. 2020 by Kristen

Hi Anonymous, Thank you for taking the time to send a review as it assists us in continually improve our standards for our valued guests. Regarding the toaster, we are looking into this as an option for guests. Thanks again for the review.

4 out of 5
The room I was in was very large and private and close to airport. I will use them again. They also have a restaurant with lovely staff.

Posted by on 20 Mar. 2020

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Comment from Hotel Management

31 Mar. 2020 by Kristen

Hi Anonymous, Thank you for your review, we do appreciate it and we are glad you will be using us again in the future. I will be sure to let our restaurant staff know you thought they were lovely, I know they will love to hear that!

1 out of 5
I didn't get to stay here as I was flying into Perth at 11.50 pm on Wednesday 18th March. On Sunday 15th March Nz govt restricted travel and then Australia did the same the next morning. After many hours trying to contact expedia to cancel I phoned the Maraconnda to explain the situation, was told to keep trying expedia as only they could cancel. Finally got them on 18th and they phoned thru to Maracoonda and the Maracoonda decided I was a no show, I had not left NZ nd was not due to check in, and would not refund my booking. They are the only hotel, out of the six I had booked across Australia for my trip that have not refunded the booking or as requested put on hold for another date. As it was a mining industry reunion I was to attend, and I know many mine site staff use this hotel on stopover between rotations I will put this lack of consideration by the Maracoonda out there and encourage use of the other airport accommodation. I have used the Maracoonda many times over many years while working on mine sites but will never use them again!!

Posted by , from New Zealand on 19 Mar. 2020

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Comment from Hotel Management

31 Mar. 2020 by Kristen

Hi Sandy, Thank you for bringing this situation to our attention. We can certainly understand that this would have been upsetting given the current climate. If you would like to contact us to discuss further, that would be appreciated.

3 out of 5

Posted by on 15 Mar. 2020

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Comment from Hotel Management

31 Mar. 2020 by Kristen

Hi Anonymous, Thank you for reviewing our property, we appreciate it.

2 out of 5
Butt tin at the door before going in . The dirty cushion covers on the chairs. Unclean toilet.

Posted by on 8 Mar. 2020

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Comment from Hotel Management

13 Mar. 2020 by Regards Maria

We are very disappointed to read of your experience during your stay with us. Whilst an apology will regrettably not alter the outcome of your experience on this occasion, we do extend it with all sincerely

4 out of 5
Close to the airport which was very confident was the main factor

Posted by on 28 Feb. 2020

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Comment from Hotel Management

4 Mar. 2020 by Maria

Thank you for taking the time to provide feedback on your experience with us at Sanno Marracoonda. We are grateful that our customer appreciates our services. We are thrilled to hear you enjoyed your stay and the service that was provided! We look forward to welcoming you back on your next visit.

About the Sanno Marracoonda Perth Airport Hotel

Location 46 Kanowna Avenue East, Redcliffe, WA 6104

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A roundtrip airport shuttle is free (available 24 hours). An outdoor pool, multilingual staff, and concierge services are also featured at Sanno Marracoonda Perth Airport Hotel. Self parking is free. This 3-star Perth hotel is smoke free.

  • 144 guestrooms or units
  • 2 levels
  • Dining venue
  • Bar or lounge
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Newspapers in lobby (free)
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Free self parking

Transport

  • Airport: Perth, WA Airport (PER) (2.1 km / 1.3 mi)
  • Train station: Bassendean Ashfield Station (4.3 km / 2.7 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking; extended parking available for a surcharge

Room Amenities

Sanno Marracoonda Perth Airport Hotel offers 144 accommodations with irons/ironing boards and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Guests can make use of the in-room refrigerators and coffee/tea makers. Housekeeping is offered daily and hair dryers can be requested. Cribs/infant beds (surcharge) and rollaway/extra beds (surcharge) are also available.

  • In-room dining (limited hours)
  • Television
  • Refrigerator
  • Coffee maker
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer available
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6 AM to 10:30 AM and on weekends from 7 AM to 10:30 AM.

Sanno Marracoonda Perth Airport Hotel has a restaurant serving breakfast and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The check-in location differs from the property location. To check in, go to 46 Kanowna Avenue East, Redcliffe Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The check-in location differs from the property location. To check in, guests will need to go to 46 Kanowna Avenue East, Redcliffe
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30.0 per day.
  • Cribs (infant beds) are available for AUD 10.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Please note, the property is unable to transport anyone in their courtesy shuttle who is under the age of 8 years old

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; temperature checks are available to guests; guests are provided with hand sanitizer.Individually-wrapped food options are available for breakfast.

  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 15 and AUD 25 per person (approximately)
  • Extended parking fee: AUD 10 per day
  • Crib (infant bed) fee: AUD 10.0 per day
  • Rollaway bed fee: AUD 30.0 per day
  • Credit card charges are subject to a surcharge of 1.3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sanno Marracoonda Airport Hotel Redcliffe
  • Sanno Marracoonda Airport Redcliffe
  • Sanno Marracoonda Airport
  • Sanno Marracoonda Perth Airport Hotel Redcliffe
  • Sanno Marracoonda Perth Airport Redcliffe
  • Sanno Marracoonda Perth Airport
  • Sanno Marracoonda Airport Hotel
  • Sanno Marracoonda Perth
  • Sanno Marracoonda Perth
  • Sanno Marracoonda Perth Airport Hotel Hotel
  • Sanno Marracoonda Perth Airport Hotel Redcliffe
  • Sanno Marracoonda Perth Airport Hotel Hotel Redcliffe

You should know

  • Sanno Marracoonda Perth Airport Hotel offers transfers from the airport. Please contact the property at the number on the booking confirmation on arrival with your arrival details.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.