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3.7 out of 5

"Long way to the room " More

By a verified traveller on Thu 23 Sep 2021

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Hotel Description

At Sanno Marracoonda Perth Airport Hotel, you'll be 7.8 km (4.9 mi) from Optus Stadium and 9.3 km (5.8 mi) from WACA. Highlights at this hotel include a restaurant, an outdoor swimming pool, and free self parking.

All 144 rooms feature free WiFi, TVs, and coffee/tea makers. In-room dining is easy with amenities like refrigerators and room service. Phones, irons/ironing boards, and free toiletries are also available.

The hotel's own lounge bar is a nice place to enjoy a drink. Added amenities include free WiFi in public areas, a snack bar/deli, and laundry facilities. Buffet breakfast is available on weekdays between 6 AM and 10:00 AM and on weekends between 7 AM and 9:00 AM. There's also extended parking, along with the convenience of a free airport shuttle.

Places within a 15-minute drive of this 3-star Redcliffe hotel include Hyde Park and Perth Mint.

Standard Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$99* Per night/room 1 Oct. - 2 Oct.

Deluxe Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Deluxe King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Sanno Marracoonda Perth Airport Hotel ratings based on 362 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Sanno Marracoonda Perth Airport Hotel

Everyone (280) Business (1) Couples (34) Family (28) Other (1)
5 out of 5
Long way to the room

Posted by on 23 Sep. 2021

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Comment from Hotel Management

23 Sep. 2021 by Karen

Thank you for your review. Hope to see you again soon

5 out of 5
We needed more towels

Posted by on 19 Sep. 2021

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Comment from Hotel Management

20 Sep. 2021 by Front Office Manager

Thank you very much for such great review. We work hard to offer the best food in the best possible

5 out of 5
Close to airport Room I was in was close to main road and extremely noisy. Hard to sleep

Posted by on 19 Aug. 2021

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Comment from Hotel Management

20 Aug. 2021 by Front Office Manager

Thank you for taking the time to give us your valuable feedback. I am sorry to see that our usual standards were not met by your experience with us recently. . We appreciate all feedback to help us improve the service that is offered. Hope to have you again as a guest in our hotel.

4 out of 5

Posted by on 27 Jun. 2021

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Comment from Hotel Management

7 Jul. 2021 by Karen

Thank you

1 out of 5
Hotel only care about money, wotif system had a fault defaulted my dates to a month later, rang hotel str8 away to see if I could change date, didn’t want to know told me to contact wotif, wotif you can’t contact didn’t get back to me for there stuff up to change, Rang hotel again manager did not care said bad luck were not changing it even though they can see it in there system, So both parties very bad couldn’t care a less about the stuff up.

Posted by on 26 Jun. 2021

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Comment from Hotel Management

29 Jun. 2021 by Front Office Manager

Dear customer, Thank you for sharing your valuable feedback with our team. As we understood from your review, our service and response when need, disappointed you as it was not of the level you've always been accustomed to from Expedia and from our team. We deeply apologize. We have noted your view and the necessary precautions have been put in place. We ensure that we will not repeat any of these mistake s yet again.. As token of our regret, we wish to ask you to contact us again and resolve the issue at a date and time of your preference. We value your honest opinion.

4 out of 5
Property is close to the airport and the shuttle bus is great

Posted by on 24 Jun. 2021

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Comment from Hotel Management

25 Jun. 2021 by Maria

Thank you kindly for reviewing us. We hope to see you soon

3 out of 5
Water was very hot which was lovely if you take small children maybe be careful of this. Very basic rooms, but clean. Bed was comfortable and staff were lovely.

Posted by on 22 Jun. 2021

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Comment from Hotel Management

23 Jun. 2021 by Front Office Manager

Great to hear you enjoyed your stay at our hotel. We hope to see you soon.

4 out of 5
Nice large room,friendly staff,close to the airport and a shuttle bus.

Posted by on 18 Jun. 2021

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Comment from Hotel Management

21 Jun. 2021 by Front Office Manager

Thank you kindly for the generous review. We hope to see you again. Regards Maria

2 out of 5
The room was large with only a bed and TV and we were woken up at 3am by the adjoining room guest banging and crashing around in there room. It is very outdated decor and could do with a refresh

Posted by on 25 May 2021

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Comment from Hotel Management

25 May 2021 by Front Office Manager

Thank you for taking the time in sharing your valuable feedback. We regret to hear that your stay did not live up to your expectations. We are in the progress of a full audit of our rooms. We appreciate all feedback to help us improve the service that we offer. we hope to have you again as a guest in our hotel soon. P.S. We apologize for the " noisy " neighbor next door.

5 out of 5

Posted by on 21 May 2021

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Comment from Hotel Management

31 May 2021 by Front Office Manager

Thank you kindly for the 5 stars :). We hope to see you soon.

About the Sanno Marracoonda Perth Airport Hotel

Location 46 Kanowna Avenue East, Redcliffe, WA 6104

Property Features

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A roundtrip airport shuttle is free (available 24 hours). An outdoor pool, multilingual staff, and concierge services are also featured at Sanno Marracoonda Perth Airport Hotel. Self parking is free. This 3-star Perth hotel is smoke free.

  • 144 guestrooms or units
  • 2 levels
  • Dining venue
  • Bar or lounge
  • Deli
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Newspapers in lobby (free)
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Free self parking

Transport

  • Train station: Bassendean Ashfield Station (4.3 km / 2.7 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking; extended parking available for a surcharge

Room Amenities

Sanno Marracoonda Perth Airport Hotel offers 144 accommodations with irons/ironing boards and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Guests can make use of the in-room refrigerators and coffee/tea makers. Housekeeping is offered daily and hair dryers can be requested. Cribs/infant beds (surcharge) and rollaway/extra beds (surcharge) are also available.

  • In-room dining (limited hours)
  • Television
  • Refrigerator
  • Coffee maker
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer available
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6 AM to 10:00 AM and on weekends from 7 AM to 9:00 AM.

Sanno Marracoonda Perth Airport Hotel has a restaurant serving breakfast and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The check-in location differs from the property location. To check in, go to 46 Kanowna Avenue East, Redcliffe Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The check-in location differs from the property location. To check in, guests will need to go to 46 Kanowna Avenue East, Redcliffe
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30.0 per day.
  • Cribs (infant beds) are available for AUD 10.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Please note, the property is unable to transport anyone in their courtesy shuttle who is under the age of 8 years old

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; temperature checks are available to guests; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast.

  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 9 and AUD 25 per person (approximately)
  • Extended parking fee: AUD 10 per day
  • Crib (infant bed) fee: AUD 10.0 per day
  • Rollaway bed fee: AUD 30.0 per day
  • Credit card charges are subject to a surcharge of 1.3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sanno Marracoonda Airport Hotel Redcliffe
  • Sanno Marracoonda Airport Redcliffe
  • Sanno Marracoonda Airport
  • Sanno Marracoonda Perth Airport Hotel Redcliffe
  • Sanno Marracoonda Perth Airport Redcliffe
  • Sanno Marracoonda Perth Airport
  • Sanno Marracoonda Airport Hotel
  • Sanno Marracoonda Perth
  • Sanno Marracoonda Perth
  • Sanno Marracoonda Perth Airport Hotel Hotel
  • Sanno Marracoonda Perth Airport Hotel Redcliffe
  • Sanno Marracoonda Perth Airport Hotel Hotel Redcliffe

You should know

  • Sanno Marracoonda Perth Airport Hotel offers transfers from the airport. Please contact the property at the number on the booking confirmation on arrival with your arrival details.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.