"The pool looked filthy, there was a ring around the top and it looked like it hasn’t been cleaned for years. My boys had their goggles on in the pool
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A luxury stay in Perth awaits you at Mantra on Hay. Within a 5-minute stroll you'll find Perth Mint and WACA within a 15-minute walk. Highlights at this aparthotel include a restaurant, an indoor swimming pool, and a bar/lounge.
You can enjoy a flat-screen TV with cable channels, and each apartment features an iPod dock, WiFi, and in-room childcare. A refrigerator and room service make in-room dining easy, and the minibar provides refreshments. A coffee/tea maker, in-room massages, and a safe are also available.
This business-friendly aparthotel offers free WiFi in public areas, a fitness center, and has a business center. Added amenities include a coffee shop/cafe, a snack bar/deli, and laundry facilities. Cooked-to-order breakfast is available daily between 7:00 AM and 10:00 AM. There's also the convenience of self parking.
With a stay at this 4.5-star East Perth aparthotel, you'll be 2.2 km (1.4 mi) from Optus Stadium and 3.5 km (2.2 mi) from Hyde Park.
The pool looked filthy, there was a ring around the top and it looked like it hasn’t been cleaned for years. My boys had their goggles on in the pool and said they could see hair floating through the water. The Mantra used to be a quite luxurious hotel however it’s really aged in the last few years.
Posted by Tracy on 24 Apr. 2022
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Comment from Hotel Management
22 May 2022
by James Pascoe
Dear Tracy,
Thank you for taking the time to tell us about your experience at the Mantra on Hay Perth. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.
Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.
We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Sincerely,
James Pascoe
2 out of 5
The hotel room itself was fairly average for its price. I have stayed here twice now, and both times I have had issues locating parking for the hotel. The hotel is in an obscure position, especially as it's on a street corner, and the signs for parking aren't clear. The underground parking lot itself has the narrowest entry I've seen yet, and the bays are very small, making my arrival here extremely stressful.
While I was staying, there were some rather drunk guys shouting to each other in the hallway from around 11.30pm. At 1am I called reception to let them know. Someone came up to tell them to be quiet and then left immediately. The drunkards continued till around 4am. I obviously didn't sleep much that night!
Posted by Britney on 16 Mar. 2022
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Comment from Hotel Management
8 Apr. 2022
by Pippa
Dear Britney,
Thank you for taking the time to share your experience and for providing us with some valuable feedback from your recent stay. I do sincerely apologise that your stay did not meet your expectations and we hope to be able to welcome you back for a more pleasant stay in the future. Thank you again for reviewing your stay.
Sincerely,
Mantra on Hay team
5 out of 5
Great room and friendly staff. Will definitely be staying here again
Posted by Mitchel on 13 Mar. 2022
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Comment from Hotel Management
19 Mar. 2022
by James Pascoe
Hi Mitchel,
Thank you for your fantastic review.
Looking forward to welcoming you soon.
Kind regards
James Pascoe
3 out of 5
The level we stayed on had a pungent smell which was extremely off putting. The room was mostly clean, except for the dirty sock in the closet and shelves in kitchen dusty.
Our door key kept failing daily which was replaced immediately but still frustrating.
Posted by Rebecca on 8 Mar. 2022
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Comment from Hotel Management
19 Mar. 2022
by James Pascoe
Dear Rebecca,
Thank you for taking the time to tell us about your experience at the Mantra on Hay Perth. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.
We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Sincerely,
James Pascoe
4 out of 5
Posted by Abby on 14 Jan. 2022
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5 out of 5
The room was spacious and great kitchen.
Posted by Margaret on 2 Dec. 2021
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Comment from Hotel Management
4 Dec. 2021
by Kerry Dangers - Front Office Manager
Dear Margaret,
Thank you for your great review! We are glad that you enjoyed your stay and our convenient location. We appreciate your comments and look forward to your return.
Sincerely,
4 out of 5
The staff were incredibly accommodating.
Upgrading is when we discovered the room wasn’t suited to our needs and went above and beyond to ensure my family were comfortable.
The indoor pool was heated too so my children could enjoy it at any time they wanted without freezing
Posted by sarah on 14 Nov. 2021
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Comment from Hotel Management
16 Nov. 2021
by Kerry Dangers, Front Office Manager
Dear Sarah,
We very much appreciate your comments regarding your stay at the Mantra on Hay Perth.
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
5 out of 5
Lovely staff very nice suites
Posted by Harmony on 16 Oct. 2021
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Comment from Hotel Management
19 Oct. 2021
by Kerry Dangers
Thank you for your 5 star review! We are pleased that you enjoyed your stay, and look forward to welcoming you back soon.
Mantra on Hay offers its guests an indoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Business amenities include a business center and a meeting room. A terrace, tour/ticket assistance, and multilingual staff are also featured at the luxury Mantra on Hay. For a fee, parking is available. This 4.5-star Perth aparthotel is smoke free.
154 guestrooms or units
8 levels
Deli
Childcare (surcharge)
Business facilities
Conference space
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Staff is multilingual
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Terrace
Garden
Newspapers for purchase
Elevator
No smoking on site
Bar or lounge
Coffee shop
Dining venue
Family Friendly Amenities
Family property
Number of indoor pools - 1
Free WiFi
Snack bar/deli
Laundry facilities
Babysitting or childcare (surcharge)
In-room childcare (surcharge)
Refrigerator
Internet
Available in all rooms:
WiFi (surcharge)
Available in some public areas:
Free WiFi
, Internet access - wireless
, Internet access in public areas - surcharge
Parking
Self parking (surcharge)
Transport
Train station: Perth McIver Station (1.8 km / 1.1 mi)
Parking: Self parking available for a surcharge
Room Amenities
Mantra on Hay offers 154 air-conditioned accommodations with iPod docking stations and minibars. Flat-screen televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, safes, and phones. Housekeeping is offered daily and in-room massages can be requested.
Minibar
IPod dock
In-room dining (limited hours)
Flat-screen television
Cable channels
Refrigerator
Coffee maker
Shower
Housekeeping (daily)
Childcare in room (surcharge)
Massage in room (surcharge)
Hair dryer
Safe
Toiletries (free)
Telephone
Iron and ironing board
Desk
Air conditioning
Connecting rooms available
Wheelchair accessible
Wardrobe or closet
Food & Drink
For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 10:00 AM.
Mantra on Hay has a restaurant serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.
Nearby Activities
Recreational amenities at the aparthotel include an indoor pool and a fitness center.
Hotel Policies
Check-in
Check-in time starts at 2:00 PM
Minimum check-in age is: 18
Check-in time ends at anytime
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Check-out
Check-out by 10 AM
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for AUD 40.0 per night.
Cribs (infant beds) are available for AUD 10.0 per night.
Pet Policy
No pets allowed
Policies
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place and guests are provided with hand sanitizer. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels). This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).
Debit cards
Staffed front desk
Property uses a professional cleaning service
Property is cleaned with disinfectant
Protective clothing is available for guests
Masks are available for guests
Guests are provided with free hand sanitiser
Social distancing measures are in place
Contactless check-in is not available
Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
Property confirms they are implementing enhanced cleaning measures
No gap period between guests' stays
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)
Fees
Guests will be asked to pay the following charges at the property:
Deposit: AUD 200.00 per stay
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Breakfast fee: between AUD 14 and AUD 30 for adults, AUD 14 and AUD 30 for children (approximately)
Fee for in-room wireless Internet: AUD 25 per 24-hour period (rates may vary)
Self parking fee: AUD 25 per day
Early check-in is available for a fee (subject to availability, amount varies)
Late check-out is available for a fee (subject to availability, amount varies)
Crib (infant bed) fee: AUD 10.0 per night
Rollaway bed fee: AUD 40.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Mantra Hay
Mantra Hay Hotel
Mantra Hay Hotel Perth
Mantra Hay Perth
Mantra On Hay Hotel Perth
Mantra On Hay Perth
Mantra Hay Aparthotel East Perth
Mantra Hay Aparthotel
Mantra Hay East Perth
Mantra on Hay Aparthotel
Mantra on Hay East Perth
Mantra on Hay Aparthotel East Perth
You should know
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Awards & Affiliations
UNESCO Sustainable Tourism Pledge
National Rating
This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.
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Frequently Asked Questions
Mantra on Hay offers free cancellation on select room rates. Check out the cancellation policy for more info.
Mantra on Hay uses enhanced cleaning measures, and ensures social distancing. Sanitization practices of Bureau Veritas (third-party expert - Global) are followed. A professional cleaning service is used.
Yep, Mantra on Hay has a self car park for AUD 25 per day.
The closest beach to Mantra on Hay is Scarborough Beach (13.2 km).
Yep, and guests love it! Mantra on Hay has an indoor pool.
A lounge bar, plus massage services available in the guestrooms, help set the scene for a romantic weekend at Mantra on Hay.
You bet! With amenities like babysitting services and laundry facilities, as well as childcare services in the guestrooms, it's no surprise Mantra on Hay is a hit with families.
Yeah, cooked-to-order breakfast is served daily between 7:00 AM and 10:00 AM.
No, Mantra on Hay does not offer an airport shuttle service.
Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.
Check-in begins at 2:00 PM. Check-out time is 10 AM.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
