"Customer service at the reception was fantastic, so polite, pleasant, helpful and informative, this in itself would make me stay here again. Room was
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A luxury stay in Perth awaits you at Mantra on Hay. Within a 5-minute stroll you'll find Perth Mint and WACA within a 15-minute walk. Highlights at this aparthotel include a restaurant, an indoor swimming pool, and a bar/lounge.
You can enjoy a flat-screen TV with cable channels, and each apartment features an iPod dock, WiFi, and in-room childcare. A refrigerator and room service make in-room dining easy, and the minibar provides refreshments. A coffee/tea maker, in-room massages, and a safe are also available.
This business-friendly aparthotel offers free WiFi in public areas, a fitness center, and has a business center. Added amenities include a coffee shop/cafe, a snack bar/deli, and laundry facilities. Cooked-to-order breakfast is available daily between 7:00 AM and 10:00 AM. There's also the convenience of self parking.
With a stay at this 4.5-star East Perth aparthotel, you'll be 2.2 km (1.4 mi) from Optus Stadium and 3 km (1.9 mi) from Hyde Park.
Customer service at the reception was fantastic, so polite, pleasant, helpful and informative, this in itself would make me stay here again. Room was lovely but picked up instantly on a few cleanliness issues, not major but the kitchen was covered in a layer of dust and there were a few food/drink stains on surfaces. Bedrooms were clean and comfortable.
Posted by Tracey on 28 Feb. 2023
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3 out of 5
Lacked basic
Posted by Radaa on 5 Feb. 2023
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1 out of 5
Posted by Tallis on 3 Jan. 2023
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4 out of 5
Our family of four stayed in a two bedroom apartment. It was a great size with a full kitchen and plenty of space. The bathroom was on the small side for a two bedroom apartment but not a big deal. Pool was great for kids.
Very good location, easy walking distance to the free CAT bus, the riverside, and playgrounds.
Staff were friendly and super helpful. Our washing machine broke and within two minutes of a call, the technician arrived and delivered a brand machine within the next 15 minutes.
There were some cleanliness issues with rubbish left on furniture when we checked in, hair in the shower and cigarette butts on the balcony.
All in all for the location and price we would definitely stay again.
Posted by Erin on 2 Jan. 2023
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Comment from Hotel Management
30 Jan. 2023
by Dona
Dear Erin,We very much appreciate your comments regarding your stay at the Mantra on Hay Perth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
4 out of 5
Excellent staff, easy checkin process. We had 2 bedroom apartment. Room was clean and comfortable, although slightly dated. Walking distance to Queens Park and playground for the kids. Rooftop pool was great for the kids. Lots to offer at reasonable price. Will definitely stay again.
Posted by Larissa on 11 Dec. 2022
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Comment from Hotel Management
30 Jan. 2023
by Dona
Dear Larissa,We very much appreciate your comments regarding your stay at the Mantra on Hay Perth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
3 out of 5
Unfortunately our room smelt of cigarrette smoke
The pool made many tiles missing in disappointing condition not like photo shown
Posted by KATHRYN on 13 Nov. 2022
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Comment from Hotel Management
30 Jan. 2023
by Dona
Dear Kathryn,Thank you for taking the time to tell us about your experience at the Mantra on Hay Perth. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
2 out of 5
I didnt like the sofa set. Very old and uncomfortable.
Posted by Nicholas on 27 Sep. 2022
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Comment from Hotel Management
28 Sep. 2022
by Monika
Dear Nicholas, We very much appreciate your comments regarding your stay at the Mantra on Hay Perth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Monika
5 out of 5
The service at the front desk was outstanding. Made check in as early as possible, could not have asked for more.
Posted by a verified traveller on 7 Sep. 2022
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Comment from Hotel Management
23 Oct. 2022
by Dona
Hi, We very much appreciate your comments regarding your stay at the Mantra on Hay Perth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
5 out of 5
Reception staff very helpful and we were upgraded from a standard to a very nice suite at no cost
Posted by Patricia on 30 Jul. 2022
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Comment from Hotel Management
28 Sep. 2022
by Mantra on hay
Dear Sir/Ma'am, We very much appreciate your comments regarding your stay at the Mantra on Hay Perth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
4 out of 5
Check in was nice but while waiting for check out the male receptionist made a very rude comment about me. I will never stay at mantra on hay again
Posted by Ben on 9 Jul. 2022
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Comment from Hotel Management
30 Jan. 2023
by Dona
Dear Ben, We very much appreciate your comments regarding your stay at the Mantra on Hay Perth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Mantra on Hay offers its guests an indoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Business amenities include a business center and a meeting room. A terrace, tour/ticket assistance, and multilingual staff are also featured at the luxury Mantra on Hay. For a fee, parking is available. This 4.5-star Perth aparthotel is smoke free.
154 guestrooms or units
8 levels
Deli
Childcare (surcharge)
Business facilities
Conference space
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Staff is multilingual
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Terrace
Garden
Newspapers for purchase
Elevator
No smoking on site
Bar or lounge
Coffee shop
Dining venue
Family Friendly Amenities
Family property
Number of indoor pools - 1
Free WiFi
Snack bar/deli
Laundry facilities
Babysitting or childcare (surcharge)
In-room childcare (surcharge)
Refrigerator
Internet
Available in all rooms:
WiFi (surcharge)
Available in some public areas:
Free WiFi
, Internet access - wireless
, Internet access in public areas - surcharge
Parking
Self parking (surcharge)
Transport
Train station: Perth Claisebrook Station (1.7 km / 1.1 mi)
Parking: Self parking available for a surcharge
Room Amenities
Mantra on Hay offers 154 air-conditioned accommodations with iPod docking stations and minibars. Flat-screen televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, safes, and phones. Housekeeping is offered daily and in-room massages can be requested.
Minibar
IPod dock
In-room dining (limited hours)
Flat-screen television
Cable channels
Refrigerator
Coffee maker
Shower
Housekeeping (daily)
Childcare in room (surcharge)
Massage in room (surcharge)
Hair dryer
Safe
Toiletries (free)
Telephone
Iron and ironing board
Desk
Air conditioning
Connecting rooms available
Wheelchair accessible
Wardrobe or closet
Food & Drink
For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 10:00 AM.
Mantra on Hay has a restaurant serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.
Nearby Activities
Recreational amenities at the aparthotel include an indoor pool and a fitness center.
Hotel Policies
Check-in
Check-in time starts at 2:00 PM
Minimum check-in age is: 18
Check-in time ends at anytime
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Check-out
Check-out by 10 AM
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for AUD 40.0 per night.
Cribs (infant beds) are available for AUD 10.0 per night.
Pet Policy
No pets allowed
Policies
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place and guests are provided with hand sanitizer. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels). This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).
Debit cards
Staffed front desk
Property uses a professional cleaning service
Property is cleaned with disinfectant
Protective clothing is available for guests
Masks are available for guests
Guests are provided with free hand sanitiser
Social distancing measures are in place
Contactless check-in is not available
Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
Property confirms they are implementing enhanced cleaning measures
No gap period between guests' stays
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)
Fees
Guests will be asked to pay the following charges at the property:
Deposit: AUD 200.00 per stay
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for cooked-to-order breakfast: approximately AUD 14–30 for adults, and AUD 14–30 for children
Fee for in-room wireless Internet: AUD 25 per 24-hour period (rates may vary)
Self parking fee: AUD 25 per day
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Crib (infant bed) fee: AUD 10.0 per night
Rollaway bed fee: AUD 40.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Mantra Hay
Mantra Hay Hotel
Mantra Hay Hotel Perth
Mantra Hay Perth
Mantra On Hay Hotel Perth
Mantra On Hay Perth
Mantra Hay Aparthotel East Perth
Mantra Hay Aparthotel
Mantra Hay East Perth
Mantra on Hay Aparthotel
Mantra on Hay East Perth
Mantra on Hay Aparthotel East Perth
You should know
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Awards & Affiliations
UNESCO Sustainable Tourism Pledge
National Rating
This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.
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Frequently Asked Questions
Mantra on Hay offers free cancellation on select room rates. Check out the cancellation policy for more info.
Mantra on Hay uses enhanced cleaning measures, and ensures social distancing. Sanitization practices of Bureau Veritas (third-party expert - Global) are followed. A professional cleaning service is used.
Yep, Mantra on Hay has a self car park for AUD 25 per day.
The closest beach to Mantra on Hay is Scarborough Beach (13.1 km).
Yep, and guests love it! Mantra on Hay has an indoor pool.
A lounge bar, plus massage services available in the guestrooms, help set the scene for a romantic weekend at Mantra on Hay.
You bet! With amenities like babysitting services and laundry facilities, as well as childcare services in the guestrooms, it's no surprise Mantra on Hay is a hit with families.
Yeah, cooked-to-order breakfast is served daily between 7:00 AM and 10:00 AM.
No, Mantra on Hay does not offer an airport shuttle service.
Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.
Check-in begins at 2:00 PM. Check-out time is 10 AM.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
