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4.3 out of 5

"Very friendly, sociable and helpful staff. Nice clean and modern hotel " More

By a verified traveller on Fri 13 Mar 2020

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Hotel Description

A luxury stay in Perth awaits you at Mantra on Hay. Within a 5-minute stroll you'll find Perth Mint and WACA within a 15-minute walk. Highlights at this aparthotel include a restaurant, an indoor swimming pool, and a bar/lounge.

You can enjoy a flat-screen TV with cable channels, and each apartment features an iPod dock, WiFi, and in-room childcare. A refrigerator and room service make in-room dining easy, and the minibar provides refreshments. A coffee/tea maker, in-room massages, and a safe are also available.

This business-friendly aparthotel offers a fitness center, a business center, and concierge services. Additionally, you'll find a coffee shop/café and laundry facilities. Cooked-to-order breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM. There's also the convenience of self parking.

With a stay at this 4.5-star East Perth aparthotel, you'll be 2.2 km (1.4 mi) from Optus Stadium and 3.5 km (2.2 mi) from Hyde Park.

1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$172* Per night/room 25 Oct. - 26 Oct.

Family Room (Weekly Housekeeping)

Bed Count 1 King Bed Maximum Occupancy 5 Max

2 Bedroom 1 Bathroom

Bed Count 2 King Beds Maximum Occupancy 5 Max

Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

2 Bedroom 2 Bathroom

Bed Count 2 King Beds Maximum Occupancy 5 Max

Family Room

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Mantra on Hay ratings based on 746 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mantra on Hay

Everyone (450) Couples (126) Business (2) Family (162)
4 out of 5

Posted by on 23 Aug. 2020

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5 out of 5

Posted by on 19 Mar. 2020

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5 out of 5
Very friendly, sociable and helpful staff. Nice clean and modern hotel

Posted by on 13 Mar. 2020

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Comment from Hotel Management

16 Mar. 2020 by Sha.A

Dear Anonymous, We very much appreciate your comments regarding your stay at the Mantra on Hay Perth. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope to welcome you on a return trip to sunny Perth. Sharon.A Front Office Manager | Mantra on Hay P: +61 8 9267 4888 | hay.rec@mantra.com.au | www.mantra.com.au/hay

5 out of 5
The staff was extremely friendly and helpful, could not do enough for you. Rooms very clean and the pool was wonderful after a warm day.

Posted by , from Brisbane on 12 Mar. 2020

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Comment from Hotel Management

16 Mar. 2020 by Sha.A

Thank you Garry for your kind words about our staff, We very much appreciate your comments regarding your stay at the Mantra on Hay Perth. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope to welcome you on a return trip to sunny Perth. Sharon.A Front Office Manager | Mantra on Hay P: +61 8 9267 4888 | hay.rec@mantra.com.au | www.mantra.com.au/hay

5 out of 5

Posted by , from Wa on 29 Feb. 2020

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Comment from Hotel Management

2 Mar. 2020 by Sha

Dear Maree, We very much appreciate your comments regarding your stay at the Mantra on Hay Perth. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope to welcome you on a return trip to sunny Perth. Sharon.A Front Office Manager | Mantra on Hay P: +61 8 9267 4888 | hay.rec@mantra.com.au | www.mantra.com.au/hay

5 out of 5

Posted by on 24 Feb. 2020

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Comment from Hotel Management

25 Feb. 2020 by Sha.A

Thank you for the 5/5 rating

4 out of 5
Was told a week before we checked in we would be guaranteed a parking bay but on arrival we’re told they were full. The nearest car park spot we could find was 3 blocks away. Very disappointed.

Posted by on 27 Jan. 2020

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Comment from Hotel Management

27 Jan. 2020 by Sharon.A

Dear Anonymous, We very much appreciate your comments regarding your stay at the Mantra on Hay Perth. It is always a pleasure to receive positive feedback. I will share your comments with our team. Apologise to read that you did not have parking on arrival. Due to the busy long weekend we had more than usal people drive and park in the city. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

5 out of 5
Clean, accessible, lovely staff...but parking pricey

Posted by on 26 Jan. 2020

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Comment from Hotel Management

27 Jan. 2020 by Sharon.A

Dear Anonymous, We very much appreciate your comments regarding your stay at the Mantra on Hay Perth. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sharon.A Front Office Manager

4 out of 5
The fold away bed had a lot of springs missing so my son slept on the mattress on the floor

Posted by on 11 Jan. 2020

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Comment from Hotel Management

13 Jan. 2020 by Mantra on Hay

Thank you for choosing Mantra on Hay. Apologized for the rollaway bed and we have address the issue to our management to arrange more new rollaway bed. We hope to see you again.

5 out of 5
We were able to check in earlier and check out later, which we were very grateful for.

Posted by on 3 Jan. 2020

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Comment from Hotel Management

5 Jan. 2020 by Mantra on Hay

Thank you for your stay with Mantra on Hay. We appreciate your feedback!

Property Features

Mantra on Hay offers its guests an indoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. Business amenities include a business center and a meeting room. A terrace, tour/ticket assistance, and multilingual staff are also featured at the luxury Mantra on Hay. For a fee, parking is available. This 4.5-star Perth aparthotel is smoke free.

  • 154 guestrooms or units
  • 8 levels
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers for purchase
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Refrigerator

Internet

Available in all rooms: WiFi (surcharge)

Parking

Self parking (surcharge)

Transport

  • Airport: Perth, WA Airport (PER) (11 km / 6.9 mi)
  • Train station: Perth Claisebrook Station (1.7 km / 1.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Mantra on Hay offers 154 air-conditioned accommodations with iPod docking stations and minibars. Flat-screen televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers. This Perth aparthotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, safes, and phones.

  • Minibar
  • IPod dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Shower
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.

Mantra on Hay has a restaurant serving breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the aparthotel include an indoor pool and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 40.0 per night.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place and guests are provided with hand sanitizer.Contactless check-out is available.The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.

  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Protective clothing is available for guests
  • Masks are available for guests
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: AUD 28 for adults and AUD 12 for children (approximately)
  • Fee for in-room wireless Internet: AUD 25 per 24-hour period (rates may vary)
  • Self parking fee: AUD 25 per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mantra Hay
  • Mantra Hay Hotel
  • Mantra Hay Hotel Perth
  • Mantra Hay Perth
  • Mantra On Hay Hotel Perth
  • Mantra On Hay Perth
  • Mantra Hay Aparthotel East Perth
  • Mantra Hay Aparthotel
  • Mantra Hay East Perth
  • Mantra on Hay Aparthotel
  • Mantra on Hay East Perth
  • Mantra on Hay Aparthotel East Perth

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.