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4.3 out of 5

"Liked- great location when you don’t want to be in the heart of the city. Nice and quiet, great sized rooms for when needing to hang there for the day ... " More

By a verified traveller on Sat 25 Jun 2022

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Hotel Description

A luxury stay in Perth awaits you at Pagoda Resort & Spa. You'll be 1.9 km (1.2 mi) from Perth Zoo and 4.4 km (2.7 mi) from Elizabeth Quay. Highlights at this hotel include a restaurant, an outdoor swimming pool, and a bar/lounge.

Enjoy the gym, sauna, and pool loungers. 6329 square feet (588 square meters) of event facilities include a conference center, and other business amenities include a business center. Added amenities include free WiFi in public areas, a free manager's reception, and a snack bar/deli. Each morning buffet breakfast is served between 6 AM and 10 AM. There's also the convenience of self parking.

Attractions within a 10-minute drive of this 4.5-star Como hotel include Crown Perth and RAC Arena.

Superior Room (Free WIFI)

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$165* Per night/room 10 Jul. - 11 Jul.

Apartment, 1 Bedroom (Free WIFI)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Apartment, 2 Bedrooms (Free WIFI)

Bed Count 2 King Beds Maximum Occupancy 5 Max

Accessible Room (Free WIFI)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Room (Free WIFI)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Pagoda Resort & Spa ratings based on 215 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Pagoda Resort & Spa

Everyone (138) Couples (31) Business (2) Family (36)
4 out of 5
Liked- great location when you don’t want to be in the heart of the city. Nice and quiet, great sized rooms for when needing to hang there for the day. Dislike- for the money we payed per night, I would have thought we could have more than 1 ply toilet paper. Bathroom was hard work, no fan, no shower curtain, no mop, so very slippery because water goes everywhere.

Posted by on 25 Jun. 2022

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4 out of 5
The staff were so friendly and couldn’t do enough for us. The food at the restaurant was top notch and it’s such a convenient place to stay. The only thing that I didn’t like was the deepness of the bath to have a shower, it was quite hard to get in and out. Otherwise everything was fantastic.

Posted by on 16 Jun. 2022

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5 out of 5
Good value

Posted by on 1 Jun. 2022

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1 out of 5
The service I received was less than substandard. Every day access access cards needed to be fixed at least twice a day. The billing system was ridiculous, staff had absolutely no idea what they were doing. Ended up having to leave they still couldn’t work out the bill to the point where money was still being taken out today. The stuff behind the counter we’re not courteous or apologetic in regards to their incompetence

Posted by on 1 Jun. 2022

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5 out of 5
Nice quiet location with good security and access.

Posted by on 26 May 2022

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3 out of 5
The carpets need updating. There was no greeting on arrival to help with luggage. Food was bad. Stains on furniture. Front staff were nice. One guy let the team down. Not what I expected. Dark and dreary.

Posted by on 12 Apr. 2022

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Comment from Hotel Management

30 May 2022 by Team Pagoda

Thank you for staying with us at the Pagoda Resort & Spa. We are glad to see that you have had a positive experience while staying with us. We are disappointed to read that you had encountered some issues with one of our Reception Staff members, please do offer us further details so that we can better address it with the staff member. We have passed on the comment to our Front Office Management Team who will continue to brief all staff members on positive customer service. Thank you for your feedback and we look forward to welcoming you back to the Pagoda again soon. Sincerely Team Pagoda

5 out of 5
Clean comfy rooms

Posted by on 7 Apr. 2022

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Comment from Hotel Management

30 May 2022 by Team Pagoda

Thank you for staying with us at the Pagoda Resort & Spa. We are glad to see that you have had a positive experience while staying with us. Please do let us know if there is anything else that we could have done better or areas where we should improved on. We are always looking at ways to improve our Guests' experience. Thank you for your rating and we look forward to welcoming you back to the Pagoda again soon. Sincerely Team Pagoda

5 out of 5
Location. Value for money.

Posted by on 11 Mar. 2022

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3 out of 5

Posted by on 5 Mar. 2022

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5 out of 5
Convenient for us as we moved houses

Posted by on 10 Feb. 2022

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About the Pagoda Resort & Spa

Location 112 Melville Parade, Como, WA 6152

Property Features

Pagoda Resort & Spa offers its guests an outdoor pool, a sauna, and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered on select days. WiFi is free in public spaces. There's an onsite business center. Event space at this hotel measures 6329 square feet (588 square meters) and includes a conference center. Tour/ticket assistance, multilingual staff, and a picnic area are also featured at the luxury Pagoda Resort & Spa. For a fee, parking is available. A complete renovation of Pagoda Resort & Spa was completed in January 2016. This 4.5-star Perth hotel is smoke free.

  • 101 guestrooms or units
  • 4 levels
  • 6329 sq ft of conference space
  • 588 sq m of conference space
  • Built in 1998
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Free parking nearby

Transport

  • Train station: Perth Canning Bridge Station (2.9 km / 1.8 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Pagoda Resort & Spa offers 101 air-conditioned accommodations with minibars and safes. A pillow menu is available. 42-inch LED televisions come with premium satellite channels. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • Minibar
  • In-room dining (24 hours)
  • LED television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Pillow options
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

The hotel hosts a free manager's reception on select days.

Pagoda Resort & Spa has a restaurant on site.

Late night fare is available from 24-hour room service.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 6:00 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 30.0 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place.

  • No rollaway/extra beds available
  • Parking height restrictions apply
  • One child stays free
  • Car recommended
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property does not offer on-site COVID-19 testing

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 30 and AUD 30.00 for adults, AUD 19.5 and AUD 19.50 for children (approximately)
  • Self parking fee: AUD 15.00 per day (in/out privileges)
  • Crib (infant bed) fee: AUD 30.0 per night
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Esplanade River Suites
  • Esplanade River Suites Como
  • Esplanade River Suites Hotel Como
  • Pagoda Resort Como
  • Esplanade River Hotel Como
  • Pagoda Como
  • Pagoda Resort Spa
  • Pagoda Resort & Spa Como
  • Pagoda Resort & Spa Hotel
  • Pagoda Resort & Spa Hotel Como

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.