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4.2 out of 5

"Always love our stay here, from ease of booking to checking out, staff are friendly and helpful, room service is always great with yummy meals. Cant w ... " More

By a verified traveller on Wed 29 Jul 2020

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Hotel Description

A luxury stay in Perth awaits you at Pagoda Resort & Spa. You'll be 1.9 km (1.2 mi) from Perth Zoo and 4.4 km (2.7 mi) from Elizabeth Quay. Highlights at this romantic hotel include a restaurant, an outdoor swimming pool, and a free area shuttle.

LED TVs with satellite channels are featured in all 101 rooms, and you can enjoy free WiFi, coffee/tea makers, and free bottled water. Minibars provide refreshments, and 24-hour room service is also available. You'll find nice touches like free toiletries and pillow menus to enhance your stay. Safes, hair dryers, and phones are also available.

At the hotel's own bar/lounge, you can stop for a drink. Enjoy the fitness center, sauna, and pool loungers. Added amenities include free WiFi in public areas, a free manager's reception, and a conference center. Each morning buffet breakfast is served between 6 AM and 10 AM. There's also the convenience of self parking.

Attractions within a 10-minute drive of this 4.5-star Como hotel include Crown Perth and Perth Convention Exhibition Centre (PCEC).

Superior Room (Free WIFI)

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$146* Per night/room 9 Aug. - 10 Aug.

Apartment, 1 Bedroom (Free WIFI)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Apartment, 2 Bedrooms (Free WIFI)

Bed Count 2 King Beds Maximum Occupancy 5 Max

Accessible Room (Free WIFI)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Room (Free WIFI)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Pagoda Resort & Spa ratings based on 162 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Pagoda Resort & Spa

Everyone (126) Couples (15) Business (2) Family (17)
5 out of 5
Always love our stay here, from ease of booking to checking out, staff are friendly and helpful, room service is always great with yummy meals. Cant wait to come back

Posted by , from wa on 29 Jul. 2020

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5 out of 5

Posted by on 27 Jul. 2020

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5 out of 5
The location is very good close to city and DFO for shopping. The room is clean and big bathroom. Secure parking is a bonus.

Posted by , from Bunbury WA on 12 Jul. 2020

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2 out of 5
Room needed a proper clean furniture needs to be move when cleaning service desk staff a bit rude

Posted by on 14 Jun. 2020

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Comment from Hotel Management

24 Jun. 2020 by Team Pagoda

Dear Guest Thank you for staying with us at the Pagoda Resort & Spa. I am disappointed to read that you have encountered some issues during your stay with us. I have now brought your feedback to the attention of our Front Office Manager and Executive Housekeeper, we will ensure that the issues are addressed accordingly. The relevant staff members will also be given additional training where appropriate. Thank you for taking the time to provide us with your feedback. We look forward to welcoming you back to the Pagoda again soon. Regards Pagoda Team

5 out of 5
Room service and spa bath, also the warm welcome back. Staff are fantastic

Posted by on 26 May 2020

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Comment from Hotel Management

24 Jun. 2020 by Team Pagoda

Thank you for staying with us at the Pagoda Resort & Spa. We are please that you have enjoyed your stay with us, we look forward to the opportunity to welcome you back to the Pagoda again soon. Best Regards Pagoda Team

4 out of 5
I liked the staff very helpful, rooms were clean and nice would stay again for sure

Posted by on 18 May 2020

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Comment from Hotel Management

24 Jun. 2020 by Team Pagoda

Thank you for staying with us at the Pagoda Resort & Spa. We are please that you have enjoyed your stay with us, we look forward to the opportunity to welcome you back to the Pagoda again soon. Best Regards Pagoda Team

4 out of 5
Bathrooms need updating and work on their grouting ect in the tiles

Posted by on 29 Mar. 2020

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5 out of 5
All good. Convenient parking, well prepared rooms, very charming staff

Posted by , from Albany WA 6330 on 24 Mar. 2020

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5 out of 5
The decor is beautiful. I really liked the mosquito net over the bed.

Posted by on 10 Mar. 2020

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4 out of 5
Loved it. Hard to find a room overlooking the river with a spa at this price

Posted by on 19 Feb. 2020

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About the Pagoda Resort & Spa

Location 112 Melville Parade, Como, WA 6152

Property Features

Pagoda Resort & Spa offers its guests an outdoor pool, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered on select days. WiFi is free in public spaces. Event space at this hotel measures 6329 square feet (588 square meters) and includes a conference center. Tour/ticket assistance, multilingual staff, and a garden are also featured at the luxury Pagoda Resort & Spa. A free area shuttle within 5 km is available. For a fee, parking is available. A complete renovation of Pagoda Resort & Spa was completed in January 2016. This 4.5-star Perth hotel is smoke free.

  • 101 guestrooms or units
  • 4 levels
  • 6329 sq ft of conference space
  • 588 sq m of conference space
  • Built in 1998
  • Dining venue
  • Bar or lounge
  • Manager's reception (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Free parking nearby

Transport

  • Airport: Perth, WA Airport (PER) (13.8 km / 8.6 mi)
  • Train station: Como Canning Bridge Station (2.9 km / 1.8 mi)
  • Property shuttles: Free area shuttle within 5 km
  • Parking: Self parking available for a surcharge

Room Amenities

Pagoda Resort & Spa offers 101 air-conditioned accommodations with minibars and safes. A pillow menu is available. 42-inch LED televisions come with premium satellite channels. Bathrooms include complimentary toiletries and hair dryers. This Perth hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • Minibar
  • In-room dining (24 hours)
  • LED television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Pillow options
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

The hotel hosts a free manager's reception on select days.

Pagoda Resort & Spa has a restaurant on site.

Late night fare is available from 24-hour room service.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 6:00 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 30.0 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place and guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • One child stays free
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Individually wrapped food options are not available
  • Gap period enforced between guests' stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 20.00 and AUD 30.00 for adults, AUD 18.00 and AUD 19.50 for children (approximately)
  • Self parking fee: AUD 15.00 per day (in/out privileges)
  • Crib (infant bed) fee: AUD 30.0 per night
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Esplanade River Suites
  • Esplanade River Suites Como
  • Esplanade River Suites Hotel Como
  • Pagoda Resort Como
  • Esplanade River Hotel Como
  • Pagoda Como
  • Pagoda Resort Spa
  • Pagoda Resort & Spa Como
  • Pagoda Resort & Spa Hotel
  • Pagoda Resort & Spa Hotel Como

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.