4/10 Poor
Paul
Travelled with partner
21 Apr 2025
Liked: Staff & service
Disliked: Cleanliness
Our room was clearly in need of renovating. Large lumps in the carpet, old, chipped and scuffed surfaces, tired looking furniture with old stains visible.
It also hadn’t been thoroughly cleaned in a long time; very dusty fixtures and corners, grubby power points, traces of mould in the bathroom, hairs around the shower. It needed a proper deep clean, and it’s obvious the cleaning staff - who were very courteous and who I don’t blame at all - don’t get the time.
I asked the front of house staffer about it; poor guy did his best to clean it up himself while we had dinner.
The food was… okay. Ish. The buffet breakfast was lukewarm as soon as it came out of the containers, and cold by the time we ate it. Soon afterwards, my partner was throwing up and I felt ill myself; we didn’t stay the second night.
Paul
Stayed 2 nights in Apr 2025