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4.6 out of 5

"Details of the menu and opening hours of the Reel Kitchen Restaurant need to be more freely available on the web. " More

By a verified traveller on Mon 25 Oct 2021

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Hotel Description

DoubleTree by Hilton Perth Waterfront puts you in the heart of Perth, steps from Swan Bells Belltower and within a 10-minute stroll of Hay Street Mall. Highlights at this hotel include a restaurant, an outdoor swimming pool, and a bar/lounge.

You can enjoy LCD TVs with cable channels, and all 229 rooms feature iPod docks, WiFi, and coffee/tea makers. Nice touches to enhance your stay include bathrobes and slippers, while pillow menus invite a good night's rest. Additionally, 24-hour room service, safes, and hair dryers are available.

The seafood restaurant, Reel Kitchen, is open for breakfast, lunch, and dinner. 18 Knots is the hotel's own rooftop bar, serving drinks along with light fare. Additionally, you'll find a coffee shop/café, concierge services, and a 24-hour front desk. Continental breakfast is available daily between 7:00 AM and 10:00 AM.

Places within a 30-minute walk of this 4-star Perth Central Business District hotel include Art Gallery of Western Australia and RAC Arena.

Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
AU$170* Per night/room 31 Oct. - 1 Nov.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, River View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, River View (Panoramic)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premier Room, 1 King Bed, River View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

DoubleTree by Hilton Perth Waterfront ratings based on 44 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for DoubleTree by Hilton Perth Waterfront

Everyone (12) Couples (25) Family (5)
5 out of 5
Details of the menu and opening hours of the Reel Kitchen Restaurant need to be more freely available on the web.

Posted by on 25 Oct. 2021

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Comment from Hotel Management

26 Oct. 2021 by DoubleTree Waterfront Team

Dear Steve, Thank you for taking the time to provide a review of your recent stay with us here at DoubleTree by Hilton Perth Waterfront. We are pleased to hear you enjoyed your stay and we look forward to welcoming you back again in the near future. Kind Regards, DoubleTree Waterfront Team

5 out of 5
A perfect spot. Nice room. Roof top bar with spectacular views.

Posted by on 19 Oct. 2021

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Comment from Hotel Management

21 Oct. 2021 by Guest Services

Thank you for kind feedback! We're thrilled you enjoyed your stay, and hope to welcome you back another time.

5 out of 5
Lovely and clean, very friendly staff. Centrally located. Didn't like the offsite parking but rate of room was reflected. Would recommend the DoubleTree.

Posted by on 16 Oct. 2021

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Comment from Hotel Management

16 Oct. 2021 by Guest Services

Thank you for your kind feedback! We're thrilled you enjoyed your stay overall, and that you found our team so friendly. We hope to welcome you back another time!

3 out of 5
Close to Elizabeth key was nice. Poor parking and entry facilities. Restaurant not open during the week for lunch/evening meal. Staff at 18 roof top bar - rude and unaccommodating - served alcohol to non alcohol person. Room never vacuumed or bathroom floor washed during 8 night stay. Sheets changed once in 8 night stay. Room and surfaces not dusted/cleaned Tea/coffee not restocked daily Room service - ordered pizza and told 20 - 25 minutes, then 20 minutes later received a call from kitchen to say they were very busy and it would be another 60 to 75 minutes so cancelled order (aprox 3pm in the afternoon)

Posted by on 4 Oct. 2021

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Comment from Hotel Management

5 Oct. 2021 by DoubleTree Waterfront Team

Dear Karen, Thank you for taking the time to share your experience about your recent stay at our hotel. Please accept our sincere apology if your experience this time was not up to your expectation. Your feedback has been shared with the teams involved for review and improvement. We hope to welcome you back to DoubleTree by Hilton Perth Waterfront very soon. Kind Regards, DoubleTree Waterfront Team

5 out of 5
Perfect spot close to e b.c erything great area to be situated close to cruises pubz and walkways of the swan river...

Posted by on 4 Oct. 2021

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Comment from Hotel Management

5 Oct. 2021 by DoubleTree Waterfront Team

Dear Mr & Mrs, Thank you for taking the time to provide a review of your recent stay with us here at DoubleTree by Hilton Perth Waterfront. We are pleased to hear you enjoyed your stay and we look forward to welcoming you back again in the near future. Kind Regards, DoubleTree Waterfront Team

4 out of 5
I like the location of the property. Easy to get different types of restaurants with different cuisine. Shame the hotel don't have own parking. View from the hotel is amazing

Posted by on 14 Sep. 2021

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Comment from Hotel Management

16 Sep. 2021 by Guest Services

Thank you for your kind feedback! We're glad you enjoyed your stay, and hope to welcome you back again soon!

4 out of 5
liked location. fantastic views. didn't like removed sticker residue on mirror. didn't like $5plus credit card surcharge. toiletries labels unreadable without reading glasses. 18 knots was fantastic on the Saturday night, great music and shared platter

Posted by on 14 Sep. 2021

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Comment from Hotel Management

16 Sep. 2021 by DoubleTree Waterfront Team

Dear Neil, Thank you for taking the time to provide a review of your recent stay with us here at DoubleTree by Hilton Perth Waterfront. We are pleased to hear overall you enjoyed your stay and we look forward to welcoming you back again in the near future. Kind Regards, DoubleTree Waterfront Team

5 out of 5
Lovely setting, room perfect for our needs, super comfy beds and staff have been very helpful and welcoming. My only negative comment is that their toiletries are not cruelty free.

Posted by on 3 Sep. 2021

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Comment from Hotel Management

6 Sep. 2021 by DoubleTree Waterfront Team

Dear Rachel, Thank you for taking the time to provide a review of your recent stay with us here at DoubleTree by Hilton Perth Waterfront. We are pleased to hear you enjoyed your stay and we look forward to welcoming you back again in the near future. Kind Regards, DoubleTree Waterfront Team

5 out of 5
view

Posted by on 8 Aug. 2021

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Comment from Hotel Management

17 Sep. 2021 by Guest Services

Thank you for your kind feedback! We're thrilled you enjoyed your stay, and hope to welcome you back again soon!

5 out of 5
The views and location are world class. The pool is amazing. The staff were friendly. only fault - there was a painting outside our room on level 9 that wasn't straight - and when I tried to straighten it, it was fixed in the off position. A minor triviality I know.

Posted by on 23 Jul. 2021

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Comment from Hotel Management

24 Jul. 2021 by Guest Services

Thank you for your kind feedback! We're thrilled you enjoyed your stay and the facilities! We will have our engineer follow up on the picture frame, and appreciate you telling us. We hope to welcome you back another time!

About the DoubleTree by Hilton Perth Waterfront

Location 1 Barrack Square, Perth, WA 6000

Property Features

There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. There are 5 meeting rooms available. An outdoor pool, tour/ticket assistance, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton Perth Waterfront. This 4-star Perth hotel is smoke free.

  • 1 building
  • 229 guestrooms or units
  • 18 levels
  • Built in 2019
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge)

Transport

  • Train station: Perth Esplanade Station (0.5 km / 0.3 mi)

Room Amenities

DoubleTree by Hilton Perth Waterfront offers 229 air-conditioned accommodations with iPod docking stations and safes. A pillow menu is available. 49-inch LCD televisions come with cable channels. Bathrooms include bathrobes, slippers, designer toiletries, and hair dryers. This Perth hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • IPod dock
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Coffee maker
  • Pillow options
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Connecting rooms available
  • Wardrobe or closet
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 10:00 AM.

Reel Kitchen - This seafood restaurant serves breakfast, lunch, and dinner. A children's menu is available.

18 Knots - This rooftop bar serves light fare only. Open select days.

Oar Bistro - This coffee shop serves light fare only. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 60.00 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Social distancing measures are in place; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • One child stays free
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: AUD 29 per person (approximately)
  • Fee for in-room wireless Internet: AUD 14.95 per 24-hour period (rates may vary)
  • Nearby parking fee: AUD 24 per day (1640 ft away)
  • Rollaway bed fee: AUD 60.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • DoubleTree by Hilton Perth WA
  • DoubleTree by Hilton Perth Waterfront Hotel
  • DoubleTree by Hilton Perth Waterfront Perth
  • DoubleTree by Hilton Perth Waterfront Hotel Perth

You should know

  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.