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4.3 out of 5

"Location and price were fantastic. Rooms spacious and very clean. Disappointed that my river view room for which I had paid extra was so low I could h ... " More

By a verified traveller on Sun 14 Feb 2021

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Hotel Description

DoubleTree by Hilton Perth Waterfront puts you in the heart of Perth, steps from Swan Bells Belltower and within a 10-minute stroll of Hay Street Mall. Highlights at this hotel include a restaurant, an outdoor swimming pool, and a bar/lounge.

You can enjoy LCD TVs with cable channels, and all 229 rooms feature iPod docks, WiFi, and coffee/tea makers. Nice touches to enhance your stay include bathrobes and slippers, while pillow menus invite a good night's rest. Additionally, 24-hour room service, safes, and hair dryers are available.

The seafood restaurant, Reel Kitchen, is open for breakfast, lunch, and dinner. 18 Knots is the hotel's own rooftop bar, serving drinks along with light fare. Additionally, you'll find a coffee shop/café, concierge services, and a 24-hour front desk. Continental breakfast is available daily between 7:00 AM and 10:00 AM. There's also the convenience of self parking.

Places within a 30-minute walk of this 4-star Perth Central Business District hotel include Art Gallery of Western Australia and RAC Arena.

Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
AU$176* Per night/room 1 Mar. - 2 Mar.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, River View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, River View (Panoramic)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, River View (Panoramic)

Bed Count 1 King Bed Maximum Occupancy 2 Max

DoubleTree by Hilton Perth Waterfront ratings based on 13 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for DoubleTree by Hilton Perth Waterfront

Everyone (5) Couples (4) Family (3)
4 out of 5
Location and price were fantastic. Rooms spacious and very clean. Disappointed that my river view room for which I had paid extra was so low I could hardly see the river over nearby roof tops.

Posted by on 14 Feb. 2021

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Comment from Hotel Management

20 Feb. 2021 by Guest Services

Thank you for your feedback. We have shared your disappointment with our Executive Team for further review. We hope to welcome you back another time.

5 out of 5
Parking fees across the road were confusing. Would suggest a better system than current as none of my guests(2 family’s) could get parking system to work automatically as per instructions from hotel.

Posted by on 7 Feb. 2021

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Comment from Hotel Management

7 Feb. 2021 by Guest Services

Thank you for your feedback. We're glad you enjoyed your stay. We are working with City Perth Parking Terrace Road to see if the process can be simplified. We hope to welcome you back another time.

3 out of 5

Posted by on 31 Jan. 2021

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Comment from Hotel Management

10 Feb. 2021 by Guest Services

Thank you for your feedback. We're sorry to hear you did not have an exceptional experience. We hope to welcome you back another time to provide a more enjoyable stay.

5 out of 5
Loved the proximity to the waterfront, no restaurant open every evening was a disappointment, breakfast ordering was unclear, I thought they didn’t have breakfast as it was not an option on website to order and on check in it wasn’t offered. There is a nice breakfast place in the rowing club next door, nothing much else in The Quay to choose from. 18 degrees bar lovely, enjoyed delicious lunch with views. Great value for money.

Posted by on 25 Jan. 2021

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Comment from Hotel Management

6 Feb. 2021 by Guest Services

Thank you for your feedback. Our rooftop bar 18 Knots is open daily, and does serve meals. Breakfast is available for all guests, even if it was not pre-booked or pre-paid. Our apologies if the above was not communicated to you. We are continually working on improving our service, and will use the points you have raised to improve our communication with our guests. We're glad you enjoyed your stay otherwise, and hope to welcome you back another time.

4 out of 5
Very clean and fresh great views Had no towels in room Very loud and crowded on rooftop bar and not enough bar staff

Posted by , from Perth on 23 Jan. 2021

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Comment from Hotel Management

24 Jan. 2021 by Guest Services

Thank you for your feedback. We are following up with our housekeeping & food and beverage teams to ensure the points you have raised are addressed. We hope to welcome you back another time.

5 out of 5
Great location, views are amazing and staff are lovely and accomodating.

Posted by on 23 Jan. 2021

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Comment from Hotel Management

24 Jan. 2021 by Guest Services

Thank you for your kind feedback! We're thrilled you enjoyed your stay, and hope to welcome you back again soon!

5 out of 5
The location was great to walk around the city and the view was beautiful especially at night from the 18 Knots Rooftop Bar

Posted by on 23 Jan. 2021

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Comment from Hotel Management

24 Jan. 2021 by Guest Services

Thank you for your kind feedback! We agree that it's a beautiful location with a gorgeous view from the rooftop bar! We hope to welcome you back again soon!

4 out of 5

Posted by on 7 Jan. 2021

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Comment from Hotel Management

7 Jan. 2021 by Guest Services

Thank you for your kind feedback! We hope to welcome you back another time!

4 out of 5

Posted by on 5 Jan. 2021

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Comment from Hotel Management

5 Jan. 2021 by Guest Services

Thank you for your feedback. We are glad you enjoyed your stay overall and hope to welcome you back another time.

5 out of 5

Posted by on 3 Jan. 2021

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Comment from Hotel Management

5 Jan. 2021 by Guest Services

Thank you for your kind feedback! We're thrilled you enjoyed your stay, and hope to welcome you back soon!

About the DoubleTree by Hilton Perth Waterfront

Location 1 Barrack Square, Perth, WA 6000

Property Features

There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. There are 5 meeting rooms available. An outdoor pool, tour/ticket assistance, and multilingual staff are also featured at DoubleTree by Hilton Perth Waterfront. For a fee, parking is available. This 4-star Perth hotel is smoke free.

  • 1 building
  • 229 guestrooms or units
  • 18 levels
  • Built in 2019
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge)

Parking

Self parking (surcharge)

Transport

  • Train station: Perth Esplanade Station (0.5 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

DoubleTree by Hilton Perth Waterfront offers 229 air-conditioned accommodations with iPod docking stations and safes. A pillow menu is available. 49-inch LCD televisions come with cable channels. Bathrooms include bathrobes, slippers, designer toiletries, and hair dryers. This Perth hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • IPod dock
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Coffee maker
  • Pillow options
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Connecting rooms available
  • Wardrobe or closet
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 10:00 AM.

Reel Kitchen - This seafood restaurant serves breakfast, lunch, and dinner. A children's menu is available.

18 Knots - This rooftop bar serves light fare only. Open select days.

Oar Bistro - This coffee shop serves light fare only. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 65.00 per night.

Pet Policy

  • Pets and service animals are not allowed at DoubleTree by Hilton Perth Waterfront

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve rollaway/extra beds. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Social distancing measures are in place; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. This property affirms that it follows cleaning and disinfection practices of CleanStay (Hilton) guidelines.

  • Service animals not allowed
  • One child stays free
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: AUD 29 per person (approximately)
  • Fee for in-room wireless Internet: AUD 14.95 per 24-hour period (rates may vary)
  • Self parking fee: AUD 24 per day
  • Rollaway bed fee: AUD 65.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • DoubleTree by Hilton Perth WA
  • DoubleTree by Hilton Perth Waterfront Hotel
  • DoubleTree by Hilton Perth Waterfront Perth
  • DoubleTree by Hilton Perth Waterfront Hotel Perth

You should know

  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.