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4.5 out of 5

"Thankful that we were upgraded to a queen room with a view and the view was lovely. " More

By a verified traveller on Wed 28 Sep 2022

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Hotel Description

A luxury stay in the heart of Perth awaits you at Crowne Plaza Perth, an IHG Hotel. Within just a 10-minute stroll, you'll find Queens Gardens and Perth Mint. Highlights at this hotel include in-room free WiFi, free Internet, and LCD TVs.

The restaurant, Gusti Restaurant and Bar, serves local cuisine and is open for breakfast, brunch, lunch, and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the outdoor swimming pool, gym, free pool cabanas, and pool loungers. 1049 square feet (97.5 square meters) of event facilities include conference space, and other business amenities include a 24-hour business center. Added amenities include free WiFi in public areas, a coffee shop/cafe, and a snack bar/deli. On weekday mornings cooked-to-order breakfast is served between 6:30 AM and 9:30 AM. There's also self parking, along with the convenience of an area shuttle.

Sights within a 20-minute walk of this 4.5-star East Perth hotel include WACA and Swan Bells Belltower.

Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max
AU$190* Per night/room 16 Oct. - 17 Oct.

Premium Room, 1 King Bed (Spa Bath)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room, 1 King Bed, Balcony (Langley Park View)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 1 Queen Bed, Balcony (High River View)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 1 Queen Bed, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Premium Room, Multiple Beds

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Crowne Plaza Perth, an IHG Hotel ratings based on 446 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Crowne Plaza Perth, an IHG Hotel

Everyone (235) Couples (129) Business (3) Family (60)
4 out of 5
Thankful that we were upgraded to a queen room with a view and the view was lovely.

Posted by on 28 Sep. 2022

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2 out of 5
Waited for 2 hours to check in. The sheets on the bed had blood on them. Not impressed with this Hotel at all.

Posted by on 28 Sep. 2022

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4 out of 5
It was a really lovely place to stay me and my family enjoyed our stay a lot, the pool was beautiful and staff were really friendly we had a great time👍

Posted by on 26 Aug. 2022

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Comment from Hotel Management

31 Aug. 2022 by Crowne Plaza Team

Dear Guest, we thank you for staying with us and also, thank you for sharing your feedback. We look forward to welcome you back. Regards, Crowne Plaza Perth Team

5 out of 5
Great place to stay

Posted by on 24 Aug. 2022

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Comment from Hotel Management

3 Sep. 2022 by Crowne Plaza Perth Team

Thanks for your comments. Looking forward to seeing you again.

4 out of 5
Staff were very professional and helpful

Posted by on 22 Aug. 2022

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Comment from Hotel Management

22 Aug. 2022 by Crowne Plaza Perth

Thank you for your complimnent

5 out of 5
Very easy check in and friendly staff, beautiful room and the bed was amazing

Posted by on 13 Jul. 2022

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Comment from Hotel Management

14 Jul. 2022 by Crowne Plaza Perth Team

Dear kelli, Thank you for your kind words and we're glad you enjoyed your stay with us. We are looking forward to your return visit. Kind regards, Crowne Plaza Perth Team

4 out of 5
I found the staff particularly caring, welcoming and polite. Room was lovely and clean

Posted by on 10 Jul. 2022

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Comment from Hotel Management

14 Jul. 2022 by Crowne Plaza Perth Team

Dear Amanda, Thank you very much for your feedback are are pleased to read that you had an enjoyable stay with us. We are looking forward to your return visit. Kind regards, Crowne Plaza Perth Team

4 out of 5
A pleasing stay at the hotel

Posted by on 26 Jun. 2022

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Comment from Hotel Management

2 Jul. 2022 by Crowne Plaza Perth Team

Thanks for your time providing the feedback.

5 out of 5
The staff were amazing the breakfast was also so good.The beds were comfy my kids loved it and so did my husband.The only thing i could fault is no microwave or toaster and the room we were in reception wasnt that great for the tv. Other than that it was such a great stay.look forward to coming back soon.

Posted by on 19 Jun. 2022

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Comment from Hotel Management

21 Jun. 2022 by Crowne Plaza Perth Team

Dear Angela, Thank you for taking the time to share about your experience at Crowne Plaza Perth. We appreciate your feedback and we are delighted to read that you had an enjoyable stay with us. We are looking forward to your return visit. Kind regards, Crowne Plaza Perth Team

5 out of 5
Nice and central to Perth

Posted by on 17 Jun. 2022

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Comment from Hotel Management

21 Jun. 2022 by Crowne Plaza Perth Team

Dear Carole, Thank you for staying with Crowne Plaza Perth and providing your feedback to us. We are glad to read that you enjoyed the location of our hotel. We are looking forward to your return visit. Kind regards, Crowne Plaza Perth Team

About the Crowne Plaza Perth, an IHG Hotel

Location 54 Terrace Road, East Perth, WA 6004

Property Features

Crowne Plaza Perth, an IHG Hotel offers its guests an outdoor pool, a fitness center, and complimentary bicycles. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 1049 square feet (97.5 square meters) and includes conference space. A terrace, tour/ticket assistance, and multilingual staff are also featured at the luxury Crowne Plaza Perth, an IHG Hotel. For a fee, parking is available. This 4.5-star Perth hotel is smoke free.

  • 189 guestrooms or units
  • 12 levels
  • 1049 sq ft of conference space
  • 97.5 sq m of conference space
  • Deli
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - high speed

Parking

Self parking (surcharge)

Transport

  • Train station: Perth Claisebrook Station (1.5 km / 1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Crowne Plaza Perth, an IHG Hotel offers 189 air-conditioned accommodations with safes and complimentary newspapers. A pillow menu is available. 42-inch LCD televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Pillow options
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Toothbrush and toothpaste available
  • Desk chair

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM and 9:30 AM.

Gusti Restaurant and Bar - This restaurant specializes in local cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.

Late night fare is available from room service (during limited hours).

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 65.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Eurocard, debit cards, and cash.

For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC), Ecolab (3rd party expert - Global), and COVID-19 Guidelines (WHO).

  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Property follows sanitisation practices of Ecolab (3rd party expert - Global)
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 20.00 and AUD 29 for adults, AUD 10.00 and AUD 29 for children (approximately)
  • Self parking fee: AUD 20 per night
  • Rollaway bed fee: AUD 65.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crowne Plaza Hotel Perth
  • Crowne Plaza Perth
  • Perth Crowne Plaza
  • Crowne Plaza Perth Hotel Perth
  • Crowne Plaza Perth Hotel East Perth
  • Crowne Plaza Perth Hotel
  • Crowne Plaza Perth East Perth

You should know

  • Pool access available from 6:30 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.