"We stayed at the Crowne plaza over Australia Day. Location was perfect. Service by the restaurant was disappointing. Ordered room service by the pool
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We stayed at the Crowne plaza over Australia Day. Location was perfect. Service by the restaurant was disappointing. Ordered room service by the pool and takeaway containers were half full. Ordered drinks within the happy hour and was charged full price until we questioned it. Very dated but cleaned well. Breakfast had lots to offer.
Posted by Elzanne on 28 Jan. 2023
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Comment from Hotel Management
28 Jan. 2023
by Crowne Plaza Team
Dear Guest,Thank you for taking the time to tell us about your experience at Crowne Plaza PERTH. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza.
3 out of 5
Great location, but cleanliness was poor, especially the swimming pool!!
Posted by Rachel on 23 Jan. 2023
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Comment from Hotel Management
24 Jan. 2023
by Crowne Plaza Perth Team
Dear Rachel,Thank you for taking the time to write a review of your recent experience at Crowne Plaza Perth. We appreciate you choosing to stay with us and are certainly disappointed to read we did not meet your expectations about the cleanliness of the pool area. However, we are grateful for your feedback and comments, as the information assists us to review our processes and improve our guest service.Crowne Plaza Perth is extremely conscious of the part we play in ensuring our guests stay is a memorable one and we continually strive to achieve high standards of service. We hope to have the opportunity to welcome you back to Crowne Plaza when you next visit Perth.Sincerely,CPP Team
4 out of 5
Great location and view.
Need to review the cleaning for guests staying a few days
Posted by Joy on 17 Jan. 2023
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Comment from Hotel Management
17 Jan. 2023
by CPP
Dear Joy,Thank you for taking the time to write a review of your recent experience at Crowne Plaza Perth. We appreciate you choosing to stay with us and are certainly disappointed to read we did not meet your expectations about cleaning. However, we are grateful for your feedback and comments, as the information assists us to review our processes and improve our guest service.Crowne Plaza Perth is extremely conscious of the part we play in ensuring our guests stay is a memorable one and we continually strive to achieve high standards of service. We hope to have the opportunity to welcome you back to Crowne Plaza when you next visit Perth.Regards,CPP Team
5 out of 5
Great stay. Love the pool. Cheers
Posted by Anna on 15 Jan. 2023
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Comment from Hotel Management
15 Jan. 2023
by Crowne Plaza Perth Team
Dear Anna,Thank you for taking the time to tell us about your stay. We are pleased that you enjoyed your stay with us. We are looking forward to your return visit!Kind regards,Crowne Plaza Perth Team
2 out of 5
Breakfast choice was good. Coffee machine didn't work, 3 cups of cold coffee, gave up but then did get a coffee from barista which was good. Not happy with the disabled bathroom as nowhere to put toiletries & shiwer head was fixed & sprayed straight ahead soaking the bathroom floor & shiwer curtain sticking to you!! Hotel area, lifts, restrooms unclean, at 6.30am restroom had no replaced empty tissue boxes, bin overflowing with paper towels. Have stayed once before & it was good that's why came back so disappointing to see the decline.
Posted by Julie on 1 Jan. 2023
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Comment from Hotel Management
8 Jan. 2023
by Reception Team
Dear Guest,Thank you for taking the time to tell us about your experience at Crowne Plaza PERTH.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza.Sincerely,Crowne Plaza Team
4 out of 5
Access to our initially allocated room was difficult. 76 yo cannot do stairs, so that was annoying. then the room she was moved to had a step in shower into a bath. again, not ideal with her mobility issues.
Disappointed my request for accessibility was not recorded, making check in take longer than expected for a room move.
Posted by Tim on 28 Dec. 2022
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Comment from Hotel Management
30 Dec. 2022
by Crowne Plaza Perth Team
Dear Tim,Thank you for choosing Crowne Plaza and for taking the time to provide feedback about your experience at Crowne Plaza PERTH.I would like to start by apologizing to you for not meeting your expectations. I have checked on the reservation and Expedia messages, I am sorry to inform you that we have not received the request that you have mentioned at all. I am glad to see that our staff member has provided assistance to accommodate for a room move to a higher floor for your mom. Again, I understand the difficulties to manage shower over bath for an elderly guest. It was a difficult situation as the hotel were pretty full so we were left with limited options during the duration of your stay. However, we have noted down your feedback on your profile so we will make sure take note of it in the future. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Kind regards,Crowne Plaza Perth Team
4 out of 5
Great friendly staff, excellent location
Posted by Kellie on 27 Dec. 2022
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Comment from Hotel Management
27 Dec. 2022
by Judy
It's our pleasure to hear you enjoyed your stay at our hotel. Looking forward to seeing you next time.
5 out of 5
The hotel was clean, the staff friendly. We had a concert on Langley Park to attend. The hotel was situated perfectly.
Posted by Sara on 18 Dec. 2022
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Comment from Hotel Management
18 Dec. 2022
by Crowne Plaza Perth Team
Dear Sara,Thank you for staying with Crowne Plaza Perth and providing your feedback to us. We are glad to read that you enjoyed your stay. We are looking forward to your return visit.Kind regards,Crowne Plaza Perth Team
4 out of 5
Need more parking. Service in the restaurant was poor in the evening. Weren't able to have dinner there as they were short staffed even though there was only about 4 tables occupied. Morning service was better though.
Posted by Lorena on 11 Dec. 2022
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Comment from Hotel Management
12 Dec. 2022
by Crowne Plaza Perth Team
Dear Lorena, Thank you for your comments. It is valuable for us to review for improvement in terms of staffing arrangements. We hope to be able to serve you again in the future.Kind regards,Crowne Plaza Perth Team
3 out of 5
Okay stay…rooms were comfortable but not very sound proof and very disappointed that the room service finishes at 8.45pm!! When you are picking up someone from an evening flight and don’t feel like finding a restaurant open at 9.30pm…can’t even get room service…very disappointing..will not stay again :(
Posted by Eileen on 4 Dec. 2022
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Comment from Hotel Management
4 Dec. 2022
by Crowne Plaza Perth Team
Dear Eileen,Thank you for your feedback. We are sorry to read about your disappointment. We appreciate your comments in regards to room service available times and it is valuable for us to review for future improvements.Kind regards,Crowne Plaza Perth Team
Frequently Asked Questions
Crowne Plaza Perth, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.
Crowne Plaza Perth, an IHG Hotel uses enhanced cleaning measures, and ensures social distancing. Sanitization practices of Ecolab (third-party expert - Global), COVID-19 Guidelines (CDC) and COVID-19 Guidelines (WHO) are followed. Contactless room service is available.
Yep, Crowne Plaza Perth, an IHG Hotel has a self car park for AUD 20 per night.
The closest beach to Crowne Plaza Perth, an IHG Hotel is Cottesloe Beach (12 km).
Yep, and guests recommend it! Crowne Plaza Perth, an IHG Hotel has a pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella. The pool is open 6:30 AM to 10:00 PM.
You bet! With amenities like kids' meals and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise Crowne Plaza Perth, an IHG Hotel is a hit with families.
Yep, cooked-to-order brekkie is on offer on weekdays from 6:30 AM to 9:30 AM.
No, Crowne Plaza Perth, an IHG Hotel does not offer an airport shuttle service.
Yep, they've got a lounge bar and an onsite restaurant that serves local cuisine. Pre dinner cocktails anyone?
Check-in begins at 2:00 PM. Check-out time is 11 AM.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
