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4.5 out of 5

"The check in process took forever & we were given no information about the property, amenities or surrounds. The room was basic with no compendium o ... " More

By a verified traveller on Sat 10 Oct 2020

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Hotel Description

A luxury stay in the heart of Perth awaits you at Crowne Plaza Perth. Within just a 10-minute stroll, you'll find Queens Gardens and Perth Mint. Highlights at this hotel include in-room free WiFi, free Internet, and LCD TVs.

All 189 rooms feature TVs with satellite channels, and you can enjoy coffee/tea makers, free newspapers, and safes. Refrigerators and room service make in-room dining easy, and minibars provide refreshments. Nice touches to enhance your stay include bathrobes and slippers, while pillow menus invite a good night's rest. Hair dryers, phones, and irons/ironing boards are also available.

The restaurant, Gusti Restaurant and Bar, serves local cuisine and is open for breakfast, brunch, lunch, and dinner. The hotel's own bar/lounge is a nice place to enjoy a drink. Enjoy the outdoor swimming pool, fitness center, free pool cabanas, and pool loungers. 1049 square feet (97.5 square meters) of event facilities include conference space, and other business amenities include a 24-hour business center. Added amenities include free WiFi in public areas, a coffee shop/café, and a snack bar/deli. Each morning cooked-to-order breakfast is served between 7:00 AM and 10:00 AM. There's also valet parking, along with the convenience of an area shuttle.

Sights within a 20-minute walk of this 4.5-star East Perth hotel include WACA and Swan Bells Belltower.

Standard Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max
AU$140* Per night/room 7 Feb. - 8 Feb.

Premium Suite, 1 Single Bed, Non Smoking

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Standard Room, Non Smoking

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Superior Room, 1 Queen Bed, Non Smoking, River View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Premium Room, 1 Single Bed, Non Smoking, River View

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Crowne Plaza Perth ratings based on 493 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Crowne Plaza Perth

Everyone (265) Couples (153) Business (3) Family (61)
3 out of 5
The check in process took forever & we were given no information about the property, amenities or surrounds. The room was basic with no compendium or restaurant info, no mini bar, the longlife milk supplied was off & no housekeeping. It was very clean however. The restaurant was difficult to access with the wheelchair lift tucked behind a luggage trolley. The service was terrible with unhappy staff & our order being messed up. The food however was good. Our room service was delivered to the wrong place which we only discovered after waiting an hour. The gym equipment was well thought out & the pool located in an exceptional spot. Overall I would describe the property as being fine for a business trip but not as the property advertises "family friendly".

Posted by on 10 Oct. 2020

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Comment from Hotel Management

11 Oct. 2020 by Crowne Plaza Perth

Thank you for your feedback. We are sorry to hear your experience was not up to expectations. We will forward you comments to our management team. Kind regards, Crowne Plaza Perth Team.

3 out of 5
Rooms were average and extremely noisy. Pillows were way too soft. Boo booklet in the rooms so it was hard to know what you can and can’t do in Perth etc.

Posted by , from Perth, wa on 16 Sep. 2020

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Comment from Hotel Management

19 Sep. 2020 by Crowne Plaza Perth Team

Dear Ebony, Thank you very much for your review of our hotel. We appreciate your feedback and will take it onboard. Sincerely,

5 out of 5
It was a fantastic Hotel with wonderful views of Langley park & Swan river. The staff were very friendly & helpful. The restaurant was nice as well with amazing food & drinks. Will love to come back again

Posted by , from Busselton WA on 8 Sep. 2020

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Comment from Hotel Management

8 Sep. 2020 by Crowne Plaza Perth Team

Thanks for your feedback. We are looking forward to welcoming you back to the property soon.

5 out of 5
Reasonably priced and great location. Facilities are great and I used the gym but it was a wet Winter’s day so didn’t get to use the pool. I also took up the service of one of the hotel’s free bikes to go for a bike ride around the river however the bike was in very poor condition and broke meaning I had to push it all the way back to the hotel. This was disappointing and I didn’t get much sympathy or empathy from the staff member at reception which was a shame.

Posted by on 15 Aug. 2020

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Comment from Hotel Management

22 Aug. 2020 by Crowne Plaza Perth Team

Thank you for taking the time to tell us about your stay. We appreciate your feedback and will relay this to the team and higher management. We hope to see you gain sometime soon! Kind regards,

5 out of 5
I liked how clean it was. All the staff were very friendly and welcoming.

Posted by on 23 Jul. 2020

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Comment from Hotel Management

28 Jul. 2020 by Samantha Mowle Guest Experience Manager

Thank you so much for taking the time to leave us your feedback. The team and I were happy to note you had such a great stay with us. We look forward to welcoming you back soon.

5 out of 5
Room was very tidy and comfortable. the bed was even better. great views over the park and foreshore area. great friendly staff.

Posted by on 20 May 2020

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Comment from Hotel Management

20 May 2020 by Jake

Thank you for your review. I am please to hear you had a pleasant stay and enjoyed the bed and your view. We look forward to welcoming you again. Kind Regards

5 out of 5
Friendly services from Staff. Lovely room and comfortable bed.

Posted by on 12 May 2020

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Comment from Hotel Management

12 May 2020 by Ewan

Thank you for your kind review! We look forward to seeing you again.

4 out of 5
Place was nice friendly staff will come again

Posted by , from perth on 26 Apr. 2020

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Comment from Hotel Management

26 Apr. 2020 by Crowne Plaza Perth Team

Dear Stevie, Thank you very much for your review of our hotel. We are glad to hear that you enjoyed your stay with us. We look forward to welcoming you back soon! Sincerely,

5 out of 5
Beautiful views from Premium room. Excellent staff. Delicious breakfast. We have no complaints

Posted by , from Perth on 23 Mar. 2020

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Comment from Hotel Management

25 Mar. 2020 by Crowne Plaza Perth Team

Dear Gill, Thank you very much for your review of our hotel. We are glad to hear that you had a great stay with us. We look forward to welcoming you back soon! Sincerely,

5 out of 5

Posted by on 8 Mar. 2020

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Comment from Hotel Management

11 Mar. 2020 by Crowne Plaza Perth Team

Thank you for your review!

Property Features

Crowne Plaza Perth offers its guests an outdoor pool, a fitness center, and complimentary bicycles. There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 1049 square feet (97.5 square meters) and includes conference space. A terrace, tour/ticket assistance, and multilingual staff are also featured at the luxury Crowne Plaza Perth. For a fee, parking is available. This 4.5-star Perth hotel is smoke free.

  • 189 guestrooms or units
  • 12 levels
  • 1049 sq ft of conference space
  • 97.5 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Perth, WA Airport (PER) (11.1 km / 6.9 mi)
  • Train station: Perth McIver Station (1.8 km / 1.1 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Crowne Plaza Perth offers 189 air-conditioned accommodations with minibars and safes. A pillow menu is available. 42-inch LCD televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Pillow options
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 10:00 AM.

Gusti Restaurant and Bar - This restaurant specializes in local cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.

Late night fare is available from room service (during limited hours).

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 65.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash.

For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; temperature checks are available to guests; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. The property affirms that it follows sanitization practices of Clean Promise (IHG) guidelines.

  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 5 and AUD 29.00 for adults, AUD 5 and AUD 29 for children (approximately)
  • Self parking fee: AUD 20 per night
  • Valet parking fee: AUD 34.00 per night (in/out privileges)
  • Rollaway bed fee: AUD 65.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crowne Plaza Hotel Perth
  • Crowne Plaza Perth
  • Perth Crowne Plaza
  • Crowne Plaza Perth Hotel Perth
  • Crowne Plaza Perth Hotel East Perth
  • Crowne Plaza Perth Hotel
  • Crowne Plaza Perth East Perth
  • Crowne Plaza Perth Hotel
  • Crowne Plaza Perth East Perth
  • Crowne Plaza Perth Hotel East Perth

You should know

  • Pool access available from 6:30 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.