"When we got to our room it stunk of paint and you could only open one window and only about 10cm, we couldn't air the room out. My husband is asthmati ... " More
This business-friendly hotel offers free WiFi in public areas, express check-out, and free newspapers in the lobby. Additionally, you'll find laundry facilities, tour/ticket assistance, and multilingual staff. There's also the convenience of free self parking.
With a stay at this 3.5-star Joondalup hotel, you'll be 15.7 km (9.8 mi) from Hillarys Boat Harbour and 22 km (13.7 mi) from Scarborough Beach.
17 Jan. 2022 by Joondalup City Hotel
Good Morning Joy, Thank you for the wonderful review we hope to welcome you back in the near future! Warm Regards, Joondalup City Hotel
29 Jun. 2021 by Jake
Thank you.
16 Mar. 2021 by Management.
Thank you for staying with us, Regarding our times we have kindly notified each guest and common areas have our reception times between 10am - 1pm with our 24hr caretakers put in place to assist guests outside of these times. We are sorry to hear this was frustrating for you with the lack of staff present but we are hoping to change this, We take pride in following the cleanliness guidelines and the rooms are always checked prior to guests arrivals, We have passed all feedback onto the owners for attention, We hope you return in the future so we can provide a more pleasant stay, Warm Regards,
22 Jan. 2021 by Reception.
Good Morning Dezza, We are sorry to hear our hotel and service did not meet your standards, This has been raised with the owners of the property for positive improvements. We hope to welcome you back in the future for a more enjoyable experience.
19 Dec. 2019 by Front Reception.
Thanks very much for your wonderful review, This has been passed onto our friendly housekeeping staff. We hope to welcome you back soon!
Joondalup City Hotel offers its guests tour/ticket assistance, multilingual staff, and complimentary newspapers in the lobby. WiFi is free in public spaces. The business-friendly Joondalup City Hotel also features laundry facilities, express check-out, and a front desk safe. Self parking is free. Smoking is allowed in designated areas at this 3.5-star Perth hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Joondalup City Hotel offers 35 air-conditioned accommodations with safes and coffee/tea makers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers. This Perth hotel provides complimentary wireless Internet access. Cable television is provided. Change of towels and change of bedsheets can be requested.
Special check-in instructions:
The front desk is open during the following times:
Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Reception hours are 9 AM-5 PM from December 23-January 14. Reception hours are subject to change.
Guests arriving after hours must access their key card through the blue and gray safety box in the rear car park entrance. The access code is the last 5 digits of the booking reference number followed by the (#) key. The key card and the attached registration card, which will display the room number, should then go into the lower compartment of the safety box - simply push the panel forward.
This property's front desk is open during the following times:
Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place and staff at the property wear personal protective equipment. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 48 hours between bookings.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.