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4.0 out of 5

"grout in shower needs to be cleaned otherwise everything was great " More

By a verified traveller on Sat 07 Dec 2019

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Hotel Description

At Joondalup City Hotel you'll be within just a 15-minute stroll of Joondalup Health Campus and HBF Arena. Highlights at this hotel include free in-room WiFi.

All 35 rooms feature TVs with cable channels, and you can enjoy DVD players, coffee/tea makers, and safes. Minibars provide refreshments, and in-room dining is easy with amenities like refrigerators and room service. Additionally, hair dryers, irons/ironing boards, and desks are available.

This business-friendly hotel offers free WiFi in public areas, express check-out, and free newspapers in the lobby. Additionally, you'll find laundry facilities, tour/ticket assistance, and multilingual staff. There's also the convenience of free self parking.

Attractions within a 15-minute drive of this 3.5-star Joondalup hotel include Hillarys Boat Harbour and Sorrento Beach.

Executive Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$128* Per night/room 2 Oct. - 3 Oct.

Studio Suite

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room

Bed Count 2 Queen Beds Maximum Occupancy 3 Max

Joondalup City Hotel ratings based on 131 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Joondalup City Hotel

Everyone (95) Couples (22) Business (1) Family (11)
4 out of 5

Posted by on 22 Sep. 2020

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4 out of 5
grout in shower needs to be cleaned otherwise everything was great

Posted by on 7 Dec. 2019

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Comment from Hotel Management

19 Dec. 2019 by Front Reception.

Thanks very much for your wonderful review, This has been passed onto our friendly housekeeping staff. We hope to welcome you back soon!

4 out of 5
This hotel is in an excellent location, close to restaurants and the freeway. It is clean and quiet.

Posted by on 27 Oct. 2019

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Comment from Hotel Management

30 Oct. 2019 by Front Reception.

Thanks very much for your wonderful feedback, We hope to welcome you back soon!

4 out of 5
Situated in a quiet area. With only 35 apartments there is minimal noise dat and night

Posted by on 16 Sep. 2019

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Comment from Hotel Management

30 Oct. 2019 by Front Reception.

Thanks very much for providing such positive feedback We hope to welcome you again in the future.

4 out of 5

Posted by on 11 Aug. 2019

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4 out of 5

Posted by on 22 Jul. 2019

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4 out of 5

Posted by on 16 Jul. 2019

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4 out of 5
Great service friendly staff. Check in is quick and easy

Posted by on 10 Jul. 2019

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Comment from Hotel Management

11 Jul. 2019 by Front Reception.

Thank you very much for your excellent feedback, The staff hope to welcome you again soon, Have a wonderful day!

4 out of 5
What I liked was the quite. What I didnt like no food shops around.

Posted by on 4 Jul. 2019

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Comment from Hotel Management

8 Jul. 2019 by Hotel Management

Thanks for staying with us. We appreciate your feedback!

5 out of 5
Perfect for what I needed for work - the after hours check in (at 8PM) - didn't work at all which was frustrating - all ok in the end

Posted by on 4 Jul. 2019

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Comment from Hotel Management

8 Jul. 2019 by Hotel Management

Thank you for staying with us, we appreciate your feedback! We apologise for the inconvenience caused regarding the late check in. We hope the rest of your stay was enjoyable!

Property Features

Joondalup City Hotel offers its guests tour/ticket assistance, multilingual staff, and complimentary newspapers in the lobby. WiFi is free in public spaces. The business-friendly Joondalup City Hotel also features laundry facilities, room service (during limited hours), and express check-out. Self parking is free. Smoking is allowed in designated areas at this 3.5-star Perth hotel.

  • 1 building
  • 35 guestrooms or units
  • 3 levels
  • Self-service laundry
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Perth, WA Airport (PER) (38.7 km / 24.1 mi)
  • Train station: Joondalup Station (1.7 km / 1 mi)
  • Parking: Free self parking

Room Amenities

Joondalup City Hotel offers 35 air-conditioned accommodations with DVD players and minibars. Cable television is provided. Refrigerators and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes. Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • DVD player
  • Refrigerator
  • Coffee maker
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 10:00 AM - 1:00 PM
  • Saturday - Sunday: 10:00 AM - 1:00 PM
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Reception hours are 9 AM - 5 PM from 23 December - 14 January. Reception hours are subject to change.

Guests arriving after hours must access their key card through the blue and gray safety box in the rear car park entrance. The access code is the last 5 digits of the booking reference number followed by the (#) key. The key card and the attached registration card, which will display the room number, should then go into the lower compartment of the safety box - simply push the panel forward.

This property's front desk is open during the following times:

  • Monday - Friday: 10:00 AM - 1:00 PM
  • Saturday - Sunday: 10:00 AM - 1:00 PM
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 25 per night.
  • Cribs (infant beds) are available for AUD 10.00 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place and staff at the property wear personal protective equipment.Contactless check-out is available.Each guestroom is kept vacant for a minimum of 48 hours between bookings.

  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Staffed front desk
  • Guests are not provided with hand sanitiser
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • Property confirms they are implementing guest safety measures
  • gap period enforced between guest stays 48 hours
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 30 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 10.00 per night
  • Rollaway bed fee: AUD 25 per night
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Joondalup City
  • Joondalup City Hotel
  • Joondalup City Hotel Hotel
  • Joondalup City Hotel Joondalup
  • Joondalup City Hotel Hotel Joondalup

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.