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4.5 out of 5

"Great stay, staff looked after us " More

By a verified traveller on Sun 04 Jun 2023

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Hotel Description

A luxury stay in the heart of Perth awaits you at The Ritz-Carlton, Perth. Within just a 10-minute stroll, you'll find Elizabeth Quay and Barrack Street Jetty Ferry Terminal. Highlights at this hotel include a full-service spa, a restaurant, and an outdoor swimming pool.

A day of pampering can include massages and aromatherapy along with access to the sauna. The restaurant, Hearth Restaurant, serves local cuisine and is open for breakfast, lunch, and dinner. Hearth Lounge is the hotel's own bar. Enjoy the 24-hour gym, sauna, and pool loungers. Plus you'll find free WiFi in public areas and laundry facilities. Cooked-to-order breakfast is available on weekdays between 7:00 AM and 10:00 AM. There's also the convenience of valet parking.

Places within a 15-minute walk of this 5-star Perth Central Business District hotel include Langley Park and Perth Convention and Exhibition Centre.

Room, 1 King Bed, Non Smoking, View

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$409* Per night/room 25 Jun. - 26 Jun.

Room, 2 Double Beds, Non Smoking, River View

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Room, 1 King Bed, Non Smoking, River View (High Floor)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 Bedroom, Non Smoking, Park View (Langley Park)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Studio, 1 King Bed, Non Smoking, River View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Studio, 1 King Bed, Non Smoking, View

Bed Count 1 King Bed Maximum Occupancy 3 Max

The Ritz-Carlton, Perth ratings based on 87 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Ritz-Carlton, Perth

Everyone (34) Couples (43) Family (8)
5 out of 5
Great stay, staff looked after us

Posted by on 4 Jun. 2023

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4 out of 5
The views were lovely with high quality rooms and service. Lookijg forward to staying.again.

Posted by on 22 Nov. 2022

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5 out of 5

Posted by on 30 Oct. 2022

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5 out of 5

Posted by on 5 May 2022

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5 out of 5
The room was amazing, the staff were courteous and very helpful and friendly, the view was fantastic, couldn’t fault it

Posted by on 24 Apr. 2022

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5 out of 5
Great

Posted by on 13 Apr. 2022

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4 out of 5

Posted by on 16 Mar. 2022

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4 out of 5
They check in staff were amazing. Room was stunning. Couple of rips in the blinds and sheers but nothing major. We didn’t get a turn down service which was disappointing as our room service dishes were still in room when we returned from our evening out. Next morning when they delivered breakfast, they didn’t clear away the dishes from the day before which were in clear view of our server. It was just those little things from a 5 star hotel that were a miss for us.

Posted by on 17 Feb. 2022

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5 out of 5
Stayed in the room overlooking the swan river. Excellent View.Nice rooms and very clean. A bit expensive for a night stay but still enjoy it.

Posted by on 1 Jan. 2022

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2 out of 5
I was disappointed by the service in general. Check in was a little slow, not friendly and welcoming just flat and uninspiring. Bar service was slow, drinks were 15 minutes to arrive with pretty much an empty bar and 4 staff members behind the bar. We were asked if we would like to order another drink as the bar was closing at 8pm, this was before our first round had even arrived. Kitchen was closed so no food available at that bar, fair enough, when I asked about the restaurant downstairs the lady offered to call down and see if a table would be available. Unfortunately she was not able to make contact with the other restaurant but I was welcome to pop into the elevator and go down and check… We then decided to get room service, this was to take ~30 mins, it was almost 1 hour before it did arrive. This was a long wait, when one is hungry! Food was tasty and enjoyable, salt and pepper came in small sachets like you would find in some truckers roadhouse, paper caps over the water that came with the meal were about 4 times too big looked very strange. Once finished I placed the plates outside the door to be collected… but the next morning when we went down for breakfast they were still there, then when heading to the pool at 10.30 they were still there… At checkout ~2pm they were still there! I wonder if they are still there? Room was comfortable and enjoyable. Lots to work on, this a $1000 per night hotel not some backpackers hovel. Polish required!

Posted by on 20 Dec. 2021

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About the The Ritz-Carlton, Perth

Location 1 BARRACK STREET, Perth, WA 6000

Property Features

The Ritz-Carlton, Perth offers its guests a full-service spa, an outdoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 21500 square feet (1997 square meters) and includes conference space. A 24-hour fitness center, a terrace, and tour/ticket assistance are also featured at the luxury The Ritz-Carlton, Perth. Parking is available for a fee. This 5-star Perth hotel is smoke free.

  • 205 guestrooms or units
  • 2 buildings
  • 21500 sq ft of conference space
  • 1997 sq m of conference space
  • Built in 2019
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Bellhop
  • Elevator
  • No smoking on site
  • Lockers available
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: Elizabeth Quay Station (0.5 km / 0.3 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

The Ritz-Carlton, Perth offers 205 air-conditioned accommodations with DVD players and minibars. Each accommodation is individually furnished and decorated. LED televisions come with cable channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and espresso makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

  • Deep soaking tub
  • Minibar
  • LED television
  • Cable channels
  • Movies for purchase
  • DVD player
  • Espresso maker
  • Separate shower and tub
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:00 AM and 10:00 AM.

Hearth Restaurant - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner.

Hearth Lounge - This bar specializes in local cuisine. Reservations are required. Open daily.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a sauna, and a 24-hour fitness center.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 4
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Sauna in spa
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 25
  • Check-in time ends at 5:30 AM

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per day.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available through room service. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • No cots (infant beds) available
  • Debit cards
  • UnionPay
  • Car recommended
  • Staffed front desk
  • Smoke detector
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 500

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 49 for adults and AUD 49 for children
  • Valet parking fee: AUD 65 per night (in/out privileges)
  • Rollaway bed fee: AUD 50.0 per day
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • The Ritz-Carlton, Perth Hotel
  • The Ritz-Carlton, Perth Perth
  • The Ritz-Carlton, Perth Hotel Perth

You should know

  • Pool access available from 6:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.