"Where to start……room not ready so our belongings kept on trolley in the lobby with a little fence around it……no locked room to store your luggage!!! N
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Mercure Perth places you in the center of Perth, within just a 15-minute stroll of Perth Mint and His Majesty's Theatre. Highlights at this hotel include a restaurant, an outdoor swimming pool, and a bar/lounge.
This business-friendly hotel offers free WiFi in public areas, a fitness center, and has a business center. Other amenities include a 24-hour business center, a coffee shop/cafe, and a snack bar/deli. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also the convenience of valet parking.
Places within a 30-minute walk of this 4-star Perth Central Business District hotel include WACA and Kings Park and Botanic Garden.
Mercure Perth ratings based on 352 Verified Reviews
Review Summary
3.9
out of 5
4.0 out of 5.0
Room cleanliness4.0 out of 5.0
Service & staff4.5 out of 5.0
Room comfort4.0 out of 5.0
Hotel condition3.5 out of 5.0
Guest reviews for Mercure Perth
Everyone (263)Couples (24)Business (3)Family (39)
2 out of 5
Posted by Benjamin on 26 Mar. 2023
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2 out of 5
above rating says it all
Posted by Francesca on 24 Mar. 2023
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2 out of 5
Limited parking, hotel is a little old, some radical carpets on the floor. Room was fine just a little dated, bathroom again was quite dated.
Posted by Ryan on 13 Mar. 2023
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2 out of 5
Pictures looked good, however upon arrival the accommodation fell well short of expectations. The place needs a good clean and a paint.
Posted by Sarah on 23 Jan. 2023
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4 out of 5
We had a nice stay
Posted by Edward on 22 Jan. 2023
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2 out of 5
The room was clean but very old and tired. The hotel needs renovation. The shower was very small and half of the shower screen was missing. No self parking for guest cars. On a positive note the location is convenient.
Posted by John, from Woongarrah on 19 Jan. 2023
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3 out of 5
Where to start……room not ready so our belongings kept on trolley in the lobby with a little fence around it……no locked room to store your luggage!!! No phone call or text to tell us when room is ready. Room stinking hot when we got in. Fridge not working so had to unplug and try different powerpoint in the hallway which worked. Carpet dirty, stained and not flat, lots of bumps & lumps. Bathroom very very old, definitely needs a facelift!!! No guest laundry on site even though they state they have one. Gym is excellent but no fan to circulate air. It does have aircon but unless you’re directly under it, you won’t feel much. Swimming pool closed for 3 days due to loose tile they are waiting for repairs????? Sounds weird to me!!! No spa either, but signs everywhere saying spa. No light in bathroom near gym. Bar not open, restaurant not open. Just cafe with limited options. I suggest you get Uber eats. Lifts are tiny. We are a family of 3 but had to take 2 lifts with our luggage. Front desk will often have an unattended sign…..even during the day!!! All in all, it was ok. Very close to Hay St Mall and it was quiet. I would suggest they lower their prices to reflect the current state of the hotel though.
Posted by Michael on 14 Jan. 2023
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4 out of 5
There were 6 of us and we only needed 2 rooms and was able to inter connect. Free bus less than 5 min away with easy access to the city
Posted by Janelle on 10 Jan. 2023
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3 out of 5
Posted by Stuart on 4 Dec. 2022
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1 out of 5
I am not happy at all I have been charged by you and Hotel and I am not happy at all
This is terrible
Imagine how many other people gave Been double charged and didn’t know.
I’ve called the hotel and phone rings out
Terrible!
Never use again
Mercure Perth offers its guests an outdoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There's an onsite 24-hour business center. A terrace, tour/ticket assistance, and concierge services are also featured at the eco-friendly Mercure Perth. Limited parking is available for a fee and is offered on a first-come, first-served basis.
239 guestrooms or units
13 levels
2 buildings
Deli
Business center (24 hours)
Conference space
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-out
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Terrace
Newspapers in lobby (free)
Bellhop
Elevator
Bar or lounge
Coffee shop
Dining venue
Family Friendly Amenities
Family property
Number of outdoor pools - 1
Free WiFi
Soundproofed rooms
Snack bar/deli
Laundry facilities
Refrigerator
Free cribs/infant beds
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Valet parking (surcharge)
Transport
Train station: Elizabeth Quay Station (1 km / 0.6 mi)
Parking: Valet parking available for a surcharge
Room Amenities
Mercure Perth offers 239 accommodations with minibars and safes. A pillow menu is available. 51-cm LCD televisions come with satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Perth hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and in-room massages can be requested.
Minibar
In-room dining (24 hours)
LCD television
Satellite channels
Refrigerator
Coffee maker
Pillow options
Shower and tub combination
Cribs (free)
Rollaway beds (surcharge)
Housekeeping (daily)
Massage in room (surcharge)
Hair dryer
Safe
Toiletries (free)
Telephone
Iron and ironing board
Desk
Sound-insulated rooms
Climate control (air conditioning)
Ensuite bathroom
Connecting rooms available
Food & Drink
For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Mercure Perth has a restaurant serving breakfast and dinner.
24-hour room service is available.
Hotel Policies
Check-in
Check-in time starts at 2:00 PM
Minimum check-in age is: 18
Check-in time ends at anytime
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for AUD 60.0 per night.
Free cribs (infant beds)!
Pet Policy
No pets allowed
Policies
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 72 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels). This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).
Parking height restrictions apply
Debit cards
Staffed front desk
Smoke detector
Property is cleaned with disinfectant
Staff wear personal protective equipment
Protective clothing is available for guests
Masks are available for guests
Gloves are available for guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Social distancing measures are in place
Contactless check-in is available
Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
Property confirms they are implementing enhanced cleaning measures
Individually wrapped food options are available
Individually wrapped food options are available for breakfast
Individually wrapped food options are available for lunch
Individually wrapped food options are available for dinner
Individually wrapped food options are available through room service
gap period enforced between guest stays 72 hours
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Guest accommodation is sealed after cleaning
Electrostatic spray is used for disinfection
Cashless transactions are available
Masks are not compulsory at the property
Contactless food service / room service is available
Reservation is not required for facilities on site
Property follows sanitisation practices of Ecolab (3rd party expert - Global)
Mobile key entry is not available
Food service has been amended for enhanced safety
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: approximately AUD 32 per person
Covered valet parking fee: AUD 45 per day (in/out privileges)
Rollaway bed fee: AUD 60.0 per night
Credit card charges are subject to a surcharge of 1.3 percent
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Mercure Hotel Perth
Mercure Perth
Perth Mercure Hotel
Mercure Perth Hotel Perth
Ramada Perth
Mercure Perth Hotel Scotland
Mercure Perth Hotel
Mercure Perth Perth
Mercure Hotel Perth
Mercure Perth Hotel Perth
You should know
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions
Mercure Perth offers free cancellation on select room rates. Check out the cancellation policy for more info.
Mercure Perth uses enhanced cleaning measures, offers contactless check-in, and has a gap period between guest stays. Sanitization practices of Ecolab (third-party expert - Global) are followed. There is a shield between guests and staff in the main contact areas, contactless room service is available and guest accommodations are sealed after cleaning.
Yep, Mercure Perth has secured covered valet parking with in/out privileges for AUD 45 per day.
The closest beach to Mercure Perth is Scarborough Beach (12.3 km).
Mercure Perth has an outdoor pool.
A lounge bar and 24-hour room service, as well as massage services available in the guestrooms, all help set the scene for a romantic weekend at Mercure Perth.
You bet! With amenities like laundry facilities and a deli, as well as highchairs and free infant beds in the guestrooms, it's no surprise Mercure Perth is a hit with families.
Yep, buffet brekkie is available daily from 6:30 AM to 10:30 AM.
No, Mercure Perth does not offer an airport shuttle service.
Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and dinner.
Check-in begins at 2:00 PM. Check-out time is 11 AM.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
