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4.8 out of 5

"I loved how easy it was to check in and find our room especially with parking. The reception ladies were also very lovely and made everything a breeze ... " More

By a verified traveller on Sun 17 Apr 2022

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Hotel Description

At Quest Joondalup you'll be within just a 15-minute stroll of Joondalup Health Campus and Lakeside Joondalup. Highlights at this aparthotel include in-room free WiFi and Smart TVs.

You can enjoy a TV with digital channels, and each apartment features an iPod dock, a coffee/tea maker, and free bottled water. In-room dining is easy with amenities like a refrigerator, a microwave, and a stovetop. Nice touches to enhance your stay include free toiletries and premium bedding. Netflix, a safe, and a hair dryer are also available.

This business-friendly aparthotel offers free WiFi in public areas, a 24-hour fitness center, and has a business center. Additionally, you'll find laundry facilities, a free grocery shopping service, and a terrace. Bring your pet along and take advantage of this property's pet-friendly amenities such as food and water bowls. There's also the convenience of self parking.

Places within a 30-minute walk of this 4-star Perth City Centre aparthotel include Edith Cowan University Joondalup Campus and HBF Arena.

Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$158* Per night/room 10 Jun. - 11 Jun.

Superior Two Bedroom Apartment

Bed Count 1 King Bed Maximum Occupancy 5 Max

One Bedroom Apartment

Bed Count 1 King Bed Maximum Occupancy 2 Max

Two Bedroom Apartment

Bed Count 1 King Bed Maximum Occupancy 5 Max

Quest Joondalup ratings based on 19 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Quest Joondalup

Everyone (10) Couples (2) Family (3)
5 out of 5
Spacious room.

Posted by on 19 Apr. 2022

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5 out of 5
I loved how easy it was to check in and find our room especially with parking. The reception ladies were also very lovely and made everything a breeze.

Posted by on 17 Apr. 2022

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Comment from Hotel Management

19 Apr. 2022 by Chad

Dear Luisa, Thank you for providing feedback about your stay at Quest Joondalup. I’m thrilled that you enjoyed the experience and that check-in was a breeze. I will be sure to pass on your wonderful comments to the team. We look forward to welcoming you back to Quest Apartment Hotels soon. Kind Regards, Chad Hill Hotel General Manager

5 out of 5
I like the cleanliness, the security, the staff and the location. I wasn’t on the extra charge for parking and that the laundry powder wasn’t kept topped up or enough for the day requirements

Posted by on 13 Mar. 2022

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Comment from Hotel Management

13 Mar. 2022 by Chad

Dear Greta, Thank you for providing feedback about your stay at Quest Joondalup. I’m thrilled that overall you enjoyed the experience and that cleanliness, security and the staff were highlights. I will be sure to pass on your wonderful comments to the team. We look forward to welcoming you back to Quest Apartment Hotels soon. Kind Regards, Chad H Hotel General Manager

5 out of 5

Posted by on 10 Feb. 2022

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5 out of 5
Excellent location and very quiet.

Posted by on 10 Jan. 2022

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Comment from Hotel Management

13 Jan. 2022 by General Manager

Dear Leanne, Thank you for taking the time to provide feedback on your recent stay at Quest Joondalup. I am delighted to read you enjoyed the properties location and rated your stay a 5 of 5. Thank you for choosing Quest, and I look forward to welcoming you back soon. Kind regards, Chad H

5 out of 5
Very nice hotel up to date tv nice and clean room and bath room much better than some crap hotels in the city sadly which the same company has strange can’t up date the inner city hotels to this standard

Posted by on 7 Jan. 2022

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Comment from Hotel Management

8 Jan. 2022 by Karlee

Dear Allan, It was such a pleasure for the team and I to read your review. Thank you for choosing to stay with us and for taking the time to post such a wonderful review. We look forward to the opportunity to welcome you back again to Quest Joondalup on your next visit to the region. Best regards, Karlee Perrin Front Desk Manager

4 out of 5
The property was very clean and tidy, staff were very polite and courteous. Parking could have been better

Posted by on 29 Nov. 2021

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Comment from Hotel Management

1 Dec. 2021 by Matthias Comb

Dear Hailey, It was such a pleasure for the team and I to read your review. Thank you for choosing to stay with us and for taking the time to post such a wonderful review. We look forward to the opportunity to welcome you back again to Quest Joondalup on your next visit to the region. Best regards, Matthias Comb Property Relief Manager

5 out of 5
All Good

Posted by on 10 Oct. 2021

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Comment from Hotel Management

12 Oct. 2021 by Matthias

Dear Phil, It was such a pleasure for the team and I to read your review. Thank you for choosing to stay with us and for taking the time to post such a wonderful review. We look forward to the opportunity to welcome you back again to Quest Joondalup on your next visit to the region. Best regards, Matthias Comb Property Relief Manager

5 out of 5
We’ve stayed at so many hotels in Perth in the last 5 years and many have been sub-standard. So when you find a Hotel like Quest Joondalup, with new and modern rooms that are so clean, it is such a relief. Bed was very comfortable. Bathroom was super clean - no mould. Layout was great with hotplates, sink and microwave. Great we were able to watch Netflix on the Hotel TV. Didn’t need our laptop. Staff were friendly and helpful. Parking was better than expected. We travelled in a small car but could of brought the twincab. Roomy and secure. Would stay again.

Posted by on 26 Jun. 2021

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Comment from Hotel Management

28 Jun. 2021 by Sheree Blum

Dear Guest, Thanks so much for choosing to stay with us on your recent visit to Joondalup. The team and I were thrilled to read your feedback. It's really great to hear you were happy with your apartment, our apartment amenities and the friendly service provided by our lovely team. We all look forward to welcoming you back on your next trip to the area. Best regards, Sheree Blum, Property Manager

4 out of 5
Quiet, convenient location. Comfortable beds.

Posted by on 17 May 2021

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Comment from Hotel Management

19 May 2021 by Sheree Blum

Dear Guest, It was such a pleasure for the team and I to read your review. Thank you for choosing to stay with us and for taking the time to post your feedback. We look forward to welcoming you back again to Quest Joondalup. Best regards, Sheree Blum, Property Manager

Property Features

Public spaces have free WiFi and wired Internet. You'll find a business center on site. Event space at this aparthotel measures 85 square feet (8 square meters) and includes conference space. A 24-hour fitness center, a terrace, and tour/ticket assistance are also featured at the business-friendly Quest Joondalup. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this 4-star Perth aparthotel.

  • 90 guestrooms or units
  • 5 levels
  • 85 sq ft of conference space
  • 8 sq m of conference space
  • Built in 2019
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Grocery service (free)
  • Terrace
  • Garden
  • BBQ grill(s)
  • Television in lobby
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Joondalup Station (1 km / 0.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Quest Joondalup offers 90 air-conditioned accommodations with iPod docking stations and safes. Beds feature premium bedding. 40-inch Smart televisions come with digital channels and Netflix. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers. This Perth aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

  • IPod dock
  • Smart television
  • Digital channels
  • Netflix
  • Refrigerator
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Shower
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning

Nearby Activities

Recreational amenities at the aparthotel include a 24-hour fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7:00 AM - 11:00 PM. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 45.0 per night.
  • Cribs (infant beds) are available for AUD 10.0 per day.

Pet Policy

  • Pets: AUD 35 per pet, per night, plus a deposit of AUD 250 per stay
  • Only dogs are allowed
  • Maximum 1 per room
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place. Contactless check-in and contactless check-out are available. This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

  • Pets allowed in specific rooms only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • One child stays free
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Ecolab (3rd party expert - Global)

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: AUD 15 per night (in/out privileges)
  • Pet deposit: AUD 250 per stay
  • Pet fee: AUD 35 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: AUD 10.0 per day
  • Rollaway bed fee: AUD 45.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quest Joondalup Joondalup
  • Quest Joondalup Aparthotel
  • Quest Joondalup Aparthotel Joondalup

You should know

  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.